Troubleshooting - Canon PowerShot N100 User Manual

Troubleshooting

If you think there is a problem with the camera, first check the following.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
Nothing happens when the power button is pressed.
• Confirm that the battery pack is charged
• Confirm that the battery pack is inserted facing the correct way
• Confirm that the memory card/battery cover is fully closed
•
Dirty battery terminals reduce battery performance. Try cleaning the terminals with a
cotton swab and reinserting the battery pack a few times.
The battery pack runs out of power quickly.
•
Battery performance decreases at low temperatures. Try warming the battery pack a
little by putting it in your pocket, for example, ensuring that the terminals do not touch
any metal objects.
•
If these measures do not help and the battery pack still runs out of power soon after
charging, it has reached the end of its life. Purchase a new battery pack.
The lens is not retracted.
•
Do not open the memory card/battery cover while the camera is on. Close the cover,
turn the camera on, and then turn it off again
(=
12).
(=
13).
(=
14).
(= 14).
The battery pack is swollen.
•
Battery swelling is normal and does not pose any safety concerns. However, if
battery swelling prevents the battery pack from fitting in the camera, contact a Canon
Customer Support Help Desk.
Display on a TV
Camera images look distorted or not displayed on a TV (=
Shooting
Cannot shoot.
•
In Playback mode (= 86), press the shutter button halfway
Strange display on the screen under low light (=
Strange display on the screen when shooting.
Note that the following display problems are not recorded in still images but are
recorded in movies.
• The screen may flicker and horizontal banding may appear under fluorescent or LED
lighting.
No date stamp is added to images.
• Configure the [Date Stamp
] setting
added to images automatically, merely because you have configured the [Date/Time]
setting (= 15).
•
Date stamps are not added in shooting modes
be configured (=
39).
167).
(= 24).
24).
(= 39). Note that date stamps are not
(= 199) in which this setting cannot
Before Use
Basic Guide
Advanced Guide
Camera Basics
Auto Mode
Hybrid Auto /
Dual Capture Mode
Other Shooting
Modes
P Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
183