Troubleshooting
Flowchart 2.20 - No Network or Modem Connection
No network
or modem
connection.
N
Network
Replace jack or
or modem jack
active?
Y
Y
Digital
to nondigital
line?
N
N
NIC/modem
configured
in OS?
Y
Disconnect all
power from
the notebook
and open.
Reseat
NIC/modem
(if applicable).
2–30
have jack
activated.
Connect
line.
Reload
drivers and
reconfigure.
N
Replace
NIC/modem
(if applicable).
N
Replace
Y
OK?
Done
Y
Done
OK?
system
board.
Maintenance and Service Guide