Getting Started Compaq Evo Notebook N620c Series Document Part Number: 316625-001 January 2003 This guide explains how to set up your hardware and software, identify the exterior components of the notebook, find and install the latest versions of Compaq software, and find additional information and support.
1 Hardware and Software Setup Setting Up the Hardware ......1–1 Setting Up the Software ......1–4 Setting Up the Wireless MultiPort.
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Contents 3 How to Get Information, Help and Updates Using the Documentation Library CD ....3–1 Viewing Guides on the CD ....3–2 Contacting Technical Support .
Hardware and Software Setup Setting Up the Hardware Ä CAUTION: Setup must begin by connecting the notebook to AC power. To ensure that the correct drivers load and to prevent file corruption or damage to the components during initial setup: ■...
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Hardware and Software Setup 1. Place the notebook on a flat surface near an electrical outlet, then connect the notebook to external AC power. Plug the AC adapter cable into the DC power connector 1. Plug the power cord into the AC adapter 2 and into an electrical outlet 3.
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3. Turn on the notebook by sliding and releasing the power switch 1. Turning on the notebook When the notebook is turned on: ■ The power/standby light 2 turns on. ■ The battery pack in the battery bay begins to charge and the battery light 3 turns on.
Hardware and Software Setup Setting Up the Software The initial setup prompt is displayed on the screen as soon as the notebook is connected to external power. Before responding to the initial setup prompt and proceeding through the online instructions, read the following setup information.
Setting Up the Wireless MultiPort ✎ If you ordered your notebook with a wireless MultiPort, your notebook was shipped with the wireless MultiPort module preinstalled. Preinstalled wireless MultiPort Module The wireless MultiPort is disabled by default. To set up the wireless MultiPort: 1.
Hardware and Software Setup For instructions on using the wireless MultiPort, refer to the wireless user documentation included on the Documentation Library CD shipped with your notebook: ■ For a Bluetooth wireless device, refer to: ❏ Software Reference Guide (Bluetooth for Windows) or ❏...
✎ Do not attempt to install the preloaded wireless MultiPort software before the wireless MultiPort has been enabled and the drivers have been installed. Notebook Support and Safety Tips After setting up the software, locate the support and safety information included with your notebook. ■...
Hardware and Software Setup ■ Read suggestions for creating a safe and comfortable work environment. Ergonomic and safety information about the notebook is provided on this CD in the Safety & Comfort Guide. Å WARNING: This is a Class B digital device, pursuant to Part 15 of the FCC Rules.
Display Components Identifying display components Display Component Descriptions Display release latch MultiPort Getting Started A Look at the Notebook Opens the notebook. Supports an optional USB-enabled wireless device such as a Bluetooth or 802.11b wireless LAN. 2–1...
A Look at the Notebook Pointing Device Components Pointing Stick Model Identifying pointing stick components Pointing Stick Component Descriptions EasyPoint IV 3D Pointing Stick Left and right pointing stick buttons Scroll pointing stick button 2–2 Moves the pointer and selects or activates items on the screen.
TouchPad Model Identifying TouchPad components TouchPad Component Descriptions TouchPad Left and right TouchPad buttons Getting Started A Look at the Notebook Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.
A Look at the Notebook Dual Pointing Device Model Identifying dual pointing device components Dual Pointing Device Component Descriptions Pointing stick Left and right pointing stick buttons TouchPad Left and right TouchPad buttons 2–4 Moves the pointer and selects or activates items on the screen.
Top Components Speakers and Memory Compartment Identifying the speakers and memory compartment Speakers and Memory Compartment Descriptions Stereo speakers (2) Memory expansion compartment Getting Started A Look at the Notebook Produce stereo sound. Contains 2 memory expansion slots for optional memory expansion boards.
A Look at the Notebook Lights Identifying lights on the edges of the keyboard panel 2–6 Getting Started...
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Lights on the Edges of the Keyboard Panel Caps lock light Scroll lock light Num lock light Power/Standby light Battery light IDE (Integrated Drive Electronics) drive light Diskette drive light Getting Started A Look at the Notebook On: Caps lock is on. On: Scroll lock is on.
A Look at the Notebook Buttons, Keys and Switches Identifying buttons, keys, and switches on the keyboard panel 2–8 Getting Started...
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Buttons, Keys, and Switches Descriptions Standby button Easy Access Buttons (4) Power switch Applications key Display release latch recesses (2) Microsoft logo key ✎ This table describes default settings. For information about changing power preferences, refer to the “Power” chapter in the Software Guide on this CD.
A Look at the Notebook Left Side Components Identifying left side components Left Side Component Descriptions Exhaust vent Hard drive bay PC Card slots (2) PC Card eject buttons (2) 2–10 Allows airflow to cool internal components. Ä To prevent overheating, do not obstruct vents.
Right Side Components Identifying right side components Right Side Component Descriptions Security cable slot MultiBay RJ-11 jack Getting Started A Look at the Notebook Attaches an optional security cable to the notebook. Supports an optional MultiBay device, such as a drive or battery pack. Connects the modem cable.
A Look at the Notebook Front Panel Components Identifying front panel components Front Panel Component Descriptions Infrared port Intake vent Volume buttons (2) Stereo speaker/headphone (line-out) jack Microphone Microphone jack 2–12 Links another IrDA-compliant device for wireless communication. Allows airflow to cool internal components.
Rear Panel Components Identifying rear panel components Rear Panel Component Descriptions DC power connector Keyboard/pointing device (PS/2) connector Parallel connector USB connectors (2) RJ-45 jack Getting Started A Look at the Notebook Connects an AC adapter or an optional Automobile Power Adapter/Charger, Aircraft Power Adapter, or DC cable.
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A Look at the Notebook Rear Panel Component Descriptions (Continued) External monitor connector Serial connector S-video-out jack 2–14 Connects an optional external monitor or overhead projector. Connects an optional serial device. Connects an optional S-video device, such as a television, VCR, camcorder, overhead projector, or video capture card.
Bottom Components Identifying bottom components ✎ The location of the Certificate of Authenticity label 9 may vary by model and configuration. Bottom Component Descriptions MultiBay recess MultiBay release latch System label Getting Started A Look at the Notebook Provides a grip area for removing an optional MultiBay device from the MultiBay.
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A Look at the Notebook Bottom Component Descriptions (Continued) Serial number Docking connector Intake vents Hard drive bay Modem agency approvals label Certificate of Authenticity label Mini PCI (Peripheral Component Interconnect) compartment Battery release latch Battery bay 2–16 Identifies the notebook. ✎...
Additional Standard Components The components included with the notebook vary according to geographical region and to the notebook hardware configuration ordered. The following illustration and table identify the standard external components included with most notebook models. ✎ This illustration does not show printed documentation or components such as the hard drive and primary battery pack, which ship inside notebook bays identified in previous sections.
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A Look at the Notebook Additional Standard Component Descriptions Power cord Modem cable Country-specific modem adapter (included with internal modem models by region as required) Network cable AC adapter Weight saver Japan-specific outlet adapter (Japan only) 2–18 Connects the AC adapter to an AC electrical outlet.
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Additional Standard Component Descriptions Documentation Library CD QuickRestore kit Bag containing 2 spare pointing stick caps (pointing stick and dual pointing device models only) Getting Started A Look at the Notebook Contains the following guides: ■ Hardware Guide ■ Software Guide ■...
How to Get Information, Help Using the Documentation Library CD Included with the notebook is the Documentation Library CD, which contains detailed information and instructions for using your notebook: ■ Hardware Guide—contains information specific to your notebook. It includes an illustrated reference to all exterior components and detailed steps for replacing battery packs, using keyboard features and drives, connecting external equipment, and upgrading the notebook.
How to Get Information, Help and Updates ■ Safety & Comfort Guide—describes the best ways to set up a safe and comfortable work environment, including ergonomic and safety information. ■ Cross-Platform Third-Party Agere Softmodem AT Command Set—provides manufacturer’s modem commands for advanced users only.
Contacting Technical Support If you cannot solve a problem using the documentation provided with the notebook, you may need to call technical support. Refer to the Worldwide Telephone Numbers booklet included with the notebook, for the phone number of a Compaq office near you, or visit: http://www.compaq.com To receive the fastest possible solution, have the following...
How to Get Information, Help and Updates Updating Compaq Software For optimal notebook performance and to make sure your notebook remains compatible with changing technologies, Compaq recommends that you install the latest versions of Compaq software as they become available. To update Compaq software: 1.
Obtaining the Compaq Support Software CD The Compaq Support Software CD provides the latest Compaq software and instructions for installing and using it. The CD includes device drivers, ROM updates, and utilities. To purchase the current Compaq Support Software CD or a subscription that provides both the current version and future versions of the CD, refer to the Worldwide Telephone Numbers booklet, included with the notebook to contact a Compaq...
How to Get Information, Help and Updates Displaying ROM Information in Computer Setup Computer Setup is a non-Windows utility. For general information about using Computer Setup, see the “Setup and Diagnostics Utilities” chapter in the Software Guide on the Documentation Library CD. To display ROM information in Computer Setup: 1.
Downloading System ROM Ä CAUTION: To prevent an unsuccessful installation, download and install the system ROM only while the notebook is connected to reliable external power using the AC adapter. Do not download or install a system ROM while the notebook is running on battery power, docked in an optional Port Replicator or Mobile Expansion Unit, or connected to an optional power source.
How to Get Information, Help and Updates 6. In the Compaq folder, select the name or number of the software package containing the system ROM update. The system ROM installation begins. 7. To complete the installation, follow the instructions on the screen.
Restoring Software The notebook provides two ways to install or restore software. To restore or install individual applications provided with the notebook, select Start > Software Setup. A setup wizard loads, and a list of applications is displayed. Select the application you want to install and follow the instructions on the screen.
How to Get Information, Help and Updates Installing a Retail Version of an Operating System A Windows operating system provided on the notebook or on a QuickRestore CD is enhanced by Compaq. The Compaq enhancements add power and security features and provide supplementary support for external devices such as drives and PC Cards.
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AC adapter connecting 1–2 function 2–18 adapter AC power cord. See AC adapter connecting AC adapter to electrical outlet 2–18 connecting computer to AC power. See AC adapter Adobe Acrobat Reader 3–2 Aircraft Power Adapter (optional) 2–13 application key 2–9 applications, installing 1–6 AT commands 3–1 Automobile Power...
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Index Compaq Support Software CD 3–5 Compaq telephone numbers 3–3 Compaq Web site obtaining worldwide telephone numbers 3–3 updating software 3–4 compartment memory expansion, location 2–5 mini PCI 2–16 See also battery bay; hard drive bay; MultiBay; MultiPort Computer Setup, displaying ROM information with 3–6 connectors DC power 1–2...
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hard drive bay location 2–10 IDE drive light 2–7 Hardware Guide 3–1 hardware setup 1–1 help accessing Compaq Help and Support 1–7 helpline 3–3 hibernation 1–8 IDE (Integrated Drive Electronics) light 2–7 identifying components bottom 2–15 display 2–1 front panel 2–12 left side 2–10 pointing device 2–2 rear panel 2–13...
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Index power/standby 1–3 scroll lock 2–7 line-out jack 2–12 locked system reinstalling software 3–9 resetting 2–9 Lucent-Agere Command Set 3–2 Maintenance, Shipping and Travel guide 3–1 manuals 2–19 3–1 memory expansion 2–5 microphone 2–12 microphone jack 2–12 Microsoft logo key 2–9 mini PCI (Peripheral Component Interconnect) compartment 2–16 model, identifying notebook 3–5...
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port infrared 2–12 See also connectors; jack power connector, DC connecting AC adapter 1–2 devices supported 2–13 power cord connecting to electrical outlet 1–2 regulatory information 1–8 standard component 2–17 power switch default functions 2–9 resetting computer with 2–9 turning on the computer with 1–3 power/standby light 2–7 problems and solutions 3–1...
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Index space requirements 1–6 See also individual titles; operating system; software updates Software Guide 3–1 Software Setup utility 1–6 software updates CPQFlash file 3–6 identifying software packages 3–6 ROMPaq 3–6 SoftPaqs 3–6 3–8 updating system ROM from Internet 3–6 speakers, stereo 2–5 standby button default functions 2–9 resetting the computer with 2–9...