Summary - Ricoh G104 Service Manual

SC
Symptom
[Level]
SC not defined
992
SC that is not controlled in
[D]
the system occurs.
Application start error
998
No applications start within
[D]
60 seconds after the power is
turned on.
If a problem always occurs in a specific condition (for example. printer driver
setting, image file), the problem may be caused by a software error. In this case,
the following data and information needs to be sent back to your product
specialist.
Symptom / Possible Causes / Action taken
Summary sheet (SP mode "1 Service/Printer SP", SP 1004 [Print Summary])
SMC - All (SP 5990 2)
SMC - Logging (SP 5990 4)
Printer driver settings used when the problem occurs
All data displayed on the screen (SC code, error code, and program address
where the problem is logged.)
Image file which causes the problem, if possible
SM
CÓPIA NÃO CONTROLADA
Possible Cause/Required Action
Defective system software
Loose connection of RAM, DIMM and SD card
in slot 1
Defective controller
Software problem
1. Check if the RAM, DIMM and SD card in
slot 1 are properly connected.
2. Reinstall the controller system firmware.
3. Replace the controller.
4-31
CÓPIA NÃO CONTROLADA
Service Call Conditions
G160/G161