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Warranty Policy - Pentax QS-1 Operation Manual

Qs-1 camera

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WARRANTY POLICY

All our cameras purchased through authorized bona fide
photographic distribution channels are guaranteed against
defects of material or workmanship for a period of twelve
months from the date of your purchase. Service will be
rendered, and defective parts will be replaced without cost to
you within that period, provided the camera does not show
evidence of impact, sand or liquid damage, mishandling,
tampering, battery or chemical corrosion, operation contrary
to operating instructions, or modification by an unauthorized
repair shop. The manufacturer or its authorized representatives
shall not be liable for any repair or alterations except those
made with its written consent and shall not be liable for
damages from delay or loss of use or from other indirect or
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consequential damages of any kind, whether caused by
defective material or workmanship or otherwise; and it is
expressly agreed that the liability of the manufacturer or its
representatives under all guarantees or warranties, whether
expressed or implied, is strictly limited to the replacement
of parts as hereinbefore provided. No refunds will be made
on repairs by non-authorized service facilities.
Procedure During 12-month Warranty Period
Any camera which proves defective during the 12-month
warranty period should be returned to the dealer from whom you
purchased the camera or to the manufacturer. If there are no
representatives of the manufacturer in your country, send the
camera to the manufacturer, with postage prepaid. In this case,
it will take a considerable length of time before the camera can
be returned to you owing to the complicated customs
procedures required. If the camera is covered by warranty,
repairs will be made and parts replaced free of charge, and the
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camera will be returned to you upon completion of servicing.
If the camera is not covered by warranty, regular charges
of the manufacturer or of its representatives will apply.
Shipping charges are to be borne by the owner. If your camera
was purchased outside of the country where you wish to have
it serviced during the warranty period, regular handling and
servicing fees may be charged by the manufacturer's
representatives in that country. Notwithstanding this, your
camera returned to the manufacturer will be serviced free of
charge according to this procedure and warranty policy. In any
case, however, shipping charges and customs clearance fees
to be borne by the sender. To prove the date of your purchase
when required, please keep the receipt or bills covering the
purchase of your camera for at least a year. Before sending
your camera for servicing, please make sure that you are
sending it to the manufacturer's authorized representatives or
their approved repair shops, unless you are sending it directly
to the manufacturer. Always obtain a quotation for the service
charge, and only after you accept the quoted service charge,
instruct the service station to proceed with the servicing.
• This warranty policy does not affect the customer's statutory
rights.
• The local warranty policies available from our distributors
in some countries can supersede this warranty policy.
Therefore, we recommend that you review the warranty card
supplied with your product at the time of purchase, or
contact our distributor in your country for more information
and to receive a copy of the warranty policy.

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