Elo TouchSystems 2400LM User Manual

Elo TouchSystems 2400LM User Manual

24” lcd desktop touchmonitor
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2400LM 24" LCD Desktop Touchmonitor

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Summary of Contents for Elo TouchSystems 2400LM

  • Page 1 Touchmonitor User Guide 2400LM 24” LCD Desktop Touchmonitor...
  • Page 2: User Guide

    Elo TouchSystems 24” LCD Touchmonitor User Guide Revision D SW601252 Elo TouchSystems 1-800-ELOTOUCH www.elotouch.com...
  • Page 3: Trademark Acknowledgments

    TE to notify any person of such revisions or changes. Trademark Acknowledgments AccuTouch, Elo (logo), Elo TouchSystems, IntelliTouch, TE Connectivity, TE connectivity (logo) and TE (logo) are trademarks of the TE Connectivity Ltd. family of companies. Windows is a trademark of the Microsoft group of companies. Other product names mentioned herein may be trademarks or registered trademarks of their respective companies.
  • Page 4: Warnings And Cautions

    • Elo TouchSystems recommends that after its useful life (or after sustaining unrepairable damage), customers dispose of the touchmonitor and its power supply in an environmentally sound manner.
  • Page 5: Caution

    Caution • Power cord is used as a disconnection device. To de-energize equipment, disconnect the power cord. • This unit must follow the national requirement and local state laws to dispose unit. • Before connecting the cables to your Elo touchmonitor, make sure all components are powered OFF.
  • Page 6: Caution-Life Support

    CAUTION-Life Support Care must be taken when this touchmonitor is a critical component of a life support system or device. In case of failure of this touchmonitor, appropriate redundant systems should be incorporated into the system or device to prevent injury to the user or patient. The following should be an integral part of the safety design of a life support system or device using this touchmonitor for a critical function.
  • Page 7: Classification

    Classification With respect to electrical shock, fire in accordance with UL60601-1 and CAN/CSA C22.2 No. 60601-1 This monitor is a Class I (GROUNDED) DEVICE. These displays are classified NO APPLIED PARTS EQUIPMENT. Protection against harmful ingress of water: INGRESS PROTECTION (IPX1) (for monitor only) This monitor shall be classified as ORDINARY EQUIPMENT, not intended or evaluated for use in the presence of flammable anesthetic mixture with air, oxygen, or nitrous oxide.
  • Page 8: European Standards And Classifications

    European Standards and Classifications Standards: EN 60601-1-2: 2001+A1:2004 The EMC limits and test methods are referred to the following standards: Emission: Immunity CISPR 11: 2003+A1:2004 IEC 61000-4-2: 2008 AS/NZS CISPR CISPR22: 2006 IEC 61000-4-3: 2006+A1:2007 (Group 1, Class B) IEC 61000-4-4: 2004 IEC 61000-4-5: 2005 EN55011: 2007+A1: 2007 IEC 61000-4-6: 2008...
  • Page 9 Guidance and manufacturer’s declaration-electromagnetic immunity- for all EQUIPMENT AND SYSTEMS Guidance and manufacturer’s declaration-electromagnetic emissions The ET2400LM is intended for use in the electromagnetic environment specified below. The customer or the user of the ET2400LM should assure that it is used in such an environment. Emissions test Compliance Electromagnetic environment-guidelines...
  • Page 10 Guidance and manufacturer’s declaration-electromagnetic immunity- for all EQUIPMENT AND SYSTEMS Guidance and manufacturer’s declaration-electromagnetic immunity The ET2400LM is intended for use in the electromagnetic environment specified below. The customer or the user of the ET2400LM should assure that it is used in such an environment. Immunity test IEC 60601 Compliance level...
  • Page 11 Guidance and manufacturer’s declaration-electromagnetic immunity- for all EQUIPMENT AND SYSTEMS that are not LIFE-SUPPORTING Guidance and manufacturer’s declaration-electromagnetic immunity The ET2400LM is intended for use in the electromagnetic environment specified below. The user of the ET2400LM should assure that it is used in such an environment. Immunity test IEC 60601 test level Compliance...
  • Page 12 Recommended separation distance between portable and mobile RF communications equipment and the ET2400LM for all EQUIPMENT AND SYSTEMS that are not LIFE-SUPPORTING Recommended separation distances between portable and mobile RF communications equipment and the ET2400LM The ET2400LM is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled.
  • Page 13: Table Of Contents

    Table of Contents Warnings and Cautions ..............Installing the Serial Touch Driver ......iv Warning ................. Installing the USB Touch Driver ......iv Caution..................v Caution-Life Support ..............vi Classification ................Chapter 3 .. vii OPERATION European Standards and Classifications About Touchmonitor Adjustments ...........
  • Page 14 Power Display & Power Saving ......... General Power Saving Mode ..........Display Angle ............... IntelliTouch Plus Touch Technology......... 25 Gesture Support..............26 Chapter 4 TROUBLESHOOTING Solutions to Common Problems Appendix A NATIVE RESOLUTION Appendix B TOUCHMONITOR SAFETY Care and Handling of Your Touchmonitor Appendix C TECHNICAL SPECIFICATIONS Display Modes ................
  • Page 15: Introduction

    The 2400LM functionally consists of a 24” LCD main display with a touchscreen. The main display element is a 24” diagonal WUXGA resolution (1920 x 1200) LCD display. The display consists of an LCD display and touchscreen. The 2400LM is powered by 12 VDC from an external medical grade power source.
  • Page 16: Lcd Display Performance Features

    Typical Vertical Viewing Angle: 80deg(looking left) /80 deg(looking right) @ CR>=10 External Medical Grade Power Supply The 2400LM is powered by an external medical grade universal input AC power source. Power supply: • AC power: Input voltage 100 -240 VAC, 1.27A •...
  • Page 17: Installation And Setup

    C H A P T E R NSTALLATION ETUP This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following items are present and in good condition: LCD monitor VGA cable USB cable...
  • Page 18 Power cable for North America models USA/UL Power cable Power cable for European models Europe/VDE power cable UK power cable Power cable for Japan models Japanese/PSE power cablel...
  • Page 19: Product Overview

    Product Overview Main Unit Back Unit Side View...
  • Page 20: Base Bottom View

    Base Bottom View Kensington Lock The Kensington lock is a security device that prevents theft. To find out more about this secu- rity device, go to http://www.kensington.com.
  • Page 22: Touch Interface Connection

    Touch Interface Connection NOTE: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. Remove the Cable Cover The cables are connected at the back of the monitor. cable lip cable cover To remove the cover, grasp the lip of the cover and pull towards you until it snaps.
  • Page 23: Step 1 Connecting The Video Cable

    STEP 1-Connecting the Video Cable VIDEO CABLE VIDEO CABLE CONNECTIONS ON UNDERSIDE DVI 24 PIN CONNECTOR FEMALE 15-PIN VIDEO CONNECTOR • Tilt the screen up and back to access the connection ports. • Connect the 15-pin video cable (the ferrite bead end) or 24-pin DVI-D cable to the video port on your PC.
  • Page 24 STEP 2-Connecting the Serial and USB Touchscreen Cable USB TOUCHSCREEN CABLE CONNECTIONS ON UNDERSIDE SERIAL CONNECTOR USB CONNECTOR • Connect the female end of the serial (RS-232) cable to the serial port on your PC, or connect the USB( ) touchscreen cable to the USB( ) touchscreen connector on the back of your touchmonitor.
  • Page 25 STEP 3-Connecting the Speaker Cable SPEAKER CABLE CONNECTIONS ON UNDERSIDE SPEAKER PORT • Connect the light blue end of the speaker cable to the light blue speaker port to the monitor (audio in). • Connect the lime (light green) end of the speaker cable to the lime speaker port on the computer (audio out).
  • Page 26 STEP 4-Connecting the Power Cable POWER CABLE CONNECTIONS ON UNDERSIDE DC POWER Depending on where you live, you will use either the European or US/Canadian power cable. • Connect the female end of the power cable to the medical grade power adaptor. •...
  • Page 27: Replace The Cable Cover

    Replace the Cable Cover cable lip cable cover screw hole Then you have attached all the cables to the monitor, gently bring all the cables toward the stan- dard so they fit under the cover lip. Remove the screw from accessory and insert the screw into cable cover.
  • Page 28: Mounting The Display

    Mounting the Display Your medically certified touchscreen display conforms to the VESA Flat Panel Monitor Physical Mounting Interface (FPMPMI) standard. The FPMPMI standard defines a physical mounting interface for flat panel displays. Your display conforms to the corresponding standards for flat panel display mounting devices, such as for walls and table arms. The VESA mounting interface is located on the back of your touchscreen display and is pre-connected to the pedestal.
  • Page 29: Rear Mounting Using The Vesa Interface

    Rear Mounting Using the VESA Interface 1 If the display is already connected to a pedestal, remove the four screws that connect the pedestal to the display (refer to Figure2-1 , item ). Separate the pedestal from the display. 2 Reinstall the four screws into the VESA interface mount. Ensure that the monitor is positioned with the correct side up.
  • Page 30: Optimizing The Lcd Display

    Compatible video modes for your touchmonitor are listed in Appendix C. Installing the Touch Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows 7 •...
  • Page 31 Installing the Serial Touch Driver (not applicable to IntelliTouch Plus monitors) Installing the Serial Touch Driver for Windows 7, Windows Vista, Windows XP, Windows 2000, ME, 98/95 and NT4.0. NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver. Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.
  • Page 32 Installing the Serial Touch Driver for Windows 3.1 and MS-DOS You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS touch driver from Windows 98/95, follow the directions below: 1 Insert the CD-ROM in your computer’s CD-ROM drive.
  • Page 33: Installing The Usb Touch Driver

    Installing the USB Touch Driver Installing the USB Touch Driver for Windows 7, Windows Vista, Windows XP, Windows 2000, ME and Windows 98. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If Windows 2000 or Windows 98 starts the Add New Hardware Wizard, do the following: 2 Choose Next.
  • Page 34 C H A P T E R PERATION About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1920 x 1200 at 60 Hz.
  • Page 35 Bottom Panel Controls Control Function 1 Menu/Exit Display/Exits the OSD menus. 1. Enter contrast of the OSD. 2. Increase value of the adjustment item. 3. Shuffle item clockwise. 1. Enter audio volume adjustment. 2. Decrease value of the adjustment item. 3.
  • Page 36 Controls and Adjustment OSD Menu Functions To Display and Select the OSD Functions: 1 Press the Menu key to activate the OSD menu. 2 Use to move clockwise or counterclockwise through the menu. Press the select key on the monitor. The parameter will be highlighted when selected. 3 To quit the OSD screen at any time during the operation, press the Menu key.
  • Page 37 OSD Control Options Control Description Contrast Increases or decreases contrast. Brightness Increases or decreases brightness. V-Position Moves the screen up or down. H-Position Moves the screen left or right. Recall Defaults Returns the monitor to its default settings. Color Balance Press and “Select”...
  • Page 38: General Power Saving Mode

    Power Display & Power Saving General Power Saving Mode Power Mode Consumption 56.4w max.(DC power) Sleep 4w max. (DC power and without Audio performing) 15w max. (DC power and with Audio performing) 2w max. Tested with the USB cable unplugged. We recommend switching the monitor off when it is not in use for a long period of time.
  • Page 39: Intellitouch Plus Touch Technology

    IntelliTouch Plus Touch Technology When connected to Windows 7 computers, the touchmonitor can report 2 simultaneous touches. The IntelliTouch Plus touchscreen can be re-calibrated to your displayed video image, if needed, through the Calibration function in the Elo driver control panel. The IntelliTouch Plus driver will only support multiple monitor if they are all using the IntelliTouch Plus touch technology.
  • Page 40: Gesture Support

    Gesture Support The IntelliTouch Plus touch technology enable several gestures that support single and multiple contacts. Refer to the Microsoft Website http://msdn.microsoft.com/en-us/library/dd940543 on the various gestures that are supported in Windows 7. 3-26...
  • Page 41: Troubleshooting

    C H A P T E R ROUBLESHOOTING If you are experiencing trouble with your touchmonitor, refer to the following table. If the prob- lem persists, please contact your local dealer or the Elo service center. Solutions to Common Problems Problem Suggestion(s) The monitor does not respond...
  • Page 42: Native Resolution

    A P P E N D I X ATIVE ESOLUTION The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1920 x 1200 for the WUXGA-24 inch size.
  • Page 43 As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels verti- cally. Input video is also represented by the same terms. XGA input video has a format of 1280 pixels horizontally by 1024 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
  • Page 44: Touchmonitor Safety

    A P P E N D I X OUCHMONITOR AFETY This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation). 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case.
  • Page 45: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick power supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 46: Technical Specifications

    A P P E N D I X ECHNICAL PECIFICATIONS Display Modes Your Elo touchmonitor is compatible with the following standard video modes: Item Resolution Type H.Scan(KHz) V. Scan(Hz) Polarity 640 x 480 31.468 25.175 800 x 600 VESA 56 35.156 36.000 800 x 600...
  • Page 47: Touchmonitor Specifications

    Touchmonitor Specifications Model 2400LM LCD Display 24” TFT Active Matrix Panel Display Size 518.4(H) x 324.0(V) mm Pixel Pitch 0.270(H) x 0.270(V) mm Display Mode VGA 640 x 480 (60 Hz) SVGA 800 x 600 (56 / 60 Hz) XGA 1024 x 768 (60 Hz)
  • Page 48: Power Supply Specification

    Power Supply Specification The Touchcomputer shall be powered by 12VDC from a universal type power supply brick with the following characteristics: Input voltage 100 to 240 V~ Input frequency 50/60 Hz Output voltage 12 V Output load regulation +/- 5%, Line regulation +/- 1% Output current=6.5 A C-34...
  • Page 49 24" LCD Touchmonitor (2400LM) Dimensions 71.0mm 5924mm 43.0mm M=:::::l.l 293.4mm C-35...
  • Page 50: Regulatory Information

    EGULATORY NFORMATION I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 51 D) General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.
  • Page 52 III. Agency Certifications The following certifications have been issued for this monitor: • Australia C-Tick • Canada cUL • Canada IC • Europe CE • Japan VCCI • United States FCC • United States UL • China CCC This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 53: Warranty

    ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 3 (three) years. Seller makes no warranty regarding the model life of components.
  • Page 54 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 55: Product Information

    Check out Our Website! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers • Touchmonitor Newsletter Getting in Touch with us To find out more about TE’s extensive range of Elo touch solutions, visit our website at www.elotouch.com or simply call the office nearest you: North America Germany...

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