Table of Contents
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CONTACTING TECHNICAL SUPPORT
PLEASE,
Before you call Technical Support, be sure you:
• READ THE INSTRUCTIONS!
• Check all wiring connections.
• Determine that the power supply and/or backup battery are supplying proper voltages.
• Verify your programming information where applicable.
• Note the proper model number of this product, and the version level (NXXXX number on
large circuit module in center of control board) along with any documentation that came
with the product.
• Note your FIRST ALERT customer number and/or company name.
Having this information handy will make it easier for us to serve you quickly and effectively.
You may contact Technical Support via Toll-Free FAX. Please include your return FAX number. You
will receive a reply within 24 hours.
You may also contact Technical Support via modem to ATLIS–BBS, Technical Support's Electronic
Bulletin Board System. Replies are posted within 24 hours.
East Coast Technical Support: 1–800–538–5585 (8 a.m.–6 p.m. E.S.T.)
West Coast Technical Support: 1–800–458–9469 (8 a.m.–5 p.m. P.S.T.)
ATLIS–BBS Electronic Bulletin Board System: 1–516–496–3980
(1200 – 9600 Baud, 8 Data Bits, 1 Start/Stop Bit, No Parity)
ATLIS FAX – Automated Fax Retrieval System: 1–800–573–0153
FIRST ALERT World Wide Web Page: HTTP//: WWW. FIRST ALERT. COM
INTERNET E-Mail Address: First Alert_Tech_SPRT @ First Alert–165 . First Alert . com
Technical Support FAX Number: 1–800–447–5086
1–516–921–6704/Ext. 1667
– 85 –
- Quick Links:
- Keypads that May be Used
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Table of Contents
Troubleshooting
Need help?
Do you have a question about the FA142C and is the answer not in the manual?
Questions and answers
Why there is no siren output all of sudden
The First Alert FA142C may have no siren output due to the following possible causes:
1. Power Issues – The alarm sounder requires a 12V, 2.0 Amp output. If the power supply is interrupted or the backup battery is depleted, the siren may not function.
2. Blown Fuse – The system has a 3A battery fuse (No. 90–12). If this fuse is blown, it could prevent the siren from operating.
3. Wiring Issues – Incorrect or loose wiring connections to the siren or control panel may cause a lack of output.
4. System Programming – If alarm outputs are not correctly programmed or disabled in the system settings, the siren may not activate.
5. Overloaded Power Output – The auxiliary power output and alarm sounder should not exceed 600mA total for UL installations. If overloaded, the system may shut down the siren output.
Checking these factors can help identify and resolve the issue.
This answer is automatically generated