Compaq Deskpro 4000N Maintenance & Service Manual page 173

Table F-10
Continued
Problem
Network controller stopped
working when an expansion
board was added to the
computer.
Network controller stopped
working without apparent
cause.
Cause
1. Network drivers are not
loaded or driver parameters
do not match the current
configuration.
2. The cable is not securely
connected.
3. The network controller
interrupt or memory overlaps
the interrupt or memory of
another expansion board.
4. The network controller
require drivers.
5. The files containing the
network drivers are
corrupted.
1. The files containing the
network drivers are
corrupted.
2. The cable is not securely
connected.
3. The network controller
is defective.
Solution
1. Make sure that the network drivers are loaded and that the driver
parameters match the configuration of the network controller
using Network Setup found in the Control Center.
2. Ensure that the cable is securely attached to the network
connector and that the other end of the cable is securely
attached to the correct device.
3. Run Computer Setup and modify the network controller memory
value.
4. Verify that the drivers were not accidentally deleted when the
drivers for a new expansion board were installed.
5. Reinstall the network drivers, using the backup diskettes and
then run Computer Setup.
1. Reinstall the network drivers using the backup diskettes and
then run Computer Setup.
2. Ensure that the cable is securely attached to the network
connector and that the other end of the cable is securely
attached to the correct device.
3. Replace the network controller or system board.
Compaq Deskpro 4000S and 4000N Personal Computers F-11