Page 1
My Presario - Getting Started 243606-371 www.compaq.com...
Page 2
All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
RESARIO ETTING TARTED Congratulations! As the owner of a new Compaq Internet PC, you have joined the world-wide community of Presario computer users. Once your computer is set-up and connected to the Internet, you can explore vast regions of information, entertainment, and online services.
Who Should Read This Guide? This guide is designed for both beginners and experienced computer users.You can read from cover to cover to learn basic information about your computer or scan the guide for information on a specific topic. The Glossary, in the back of this guide, has brief definitions of computer terms in everyday language.
Caution: Failure to follow directions may result in damage to equipment or loss of data. Computer Illustrations and Features The computer illustrations shown and the features described in this guide may differ slightly from your Compaq Presario Internet PC. Failure to follow directions may result in bodily harm or loss of life.
Warranty Certificate The warranty details Compaq’s commitment to repair or replace parts during the warranty period, and it lists important Compaq telephone numbers. In the event of a mechanical problem, contact Compaq, not the retailer that sold you the computer.
Safety Your computer is an electrical device. Treat it with care to avoid personal injury and damage to the equipment. Warning To reduce the risk of electric shock and damage to the equipment, read the Safety and Comfort guide on the My Presario—Learning More CD before performing any procedures involving the...
➜ Advanced features of your computer ➜ Solving computer problems ➜ Safety and comfort ➜ Compaq service and support ➜ Upgrading your computer ➜ Government regulatory information Did you know ... Electronic documents often have hyperlinks to help you find information quickly.
Using Your Computer In This Chapter Your Computer at a Glance, Keyboard Basics, 2-3 Keyboard Buttons, 2-4 Scroll Mouse, 2-10 Speakers, 2-12 Diskette, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives, 2-13 Internet Video Camera, 2-19 —G RESARIO ETTING TARTED In this chapter, you learn about the following exciting, easy-to-use features of your computer: ➜...
Your Computer at a Glance Before you begin, you’ll want to become familiar with the components of your Compaq Presario. Some components have color-coded connectors that match the ports on the back of your computer. 2-2 U SING OMPUTER What’s in Front?
Keyboard Basics The standard keys perform the following functions: ➜ Main keys are the typewriter-style keys. ➜ Function keys are the F1 through F12 keys. Two of these keys are active even without a program running. F1 allows you to get help on Windows-related topics.
Keyboard Buttons The keyboard buttons make it easier and faster to get on the Internet, use your favourite software, or listen to your favourite CD. You might even want to watch a movie or send an e-mail. The CD/DVD control buttons provide a quick and easy way to play a CD or a DVD movie at the touch of...
Web page filled with local weather, news, sports and financial information. My Presario is your instant connection to Compaq for getting the most out of your computer and the Internet. Learn about the top Internet Zones or adventure into your favourite Activity centres to get creative using the Web.
You can access your favourite program, Web site, or document by pressing the Quick Launch Web buttons. These are the Help and My Program D buttons. See also ... “ Refer to Preventive ” Maintenance on the My Presario—Learning More CD for additional information on service and support.
RESARIO ETTING TARTED Assigning the My Program Button 1. Press the My Program D button 1. The Compaq Easy Access Button Settings dialog box is displayed. 2. Select Launch a new program or Launch a new website, then click Next.
If you’re going to be away from your computer but want to leave the power on, you can let your computer go to sleep. This process allows you to run programmes while your computer goes into a low-power state, which saves energy.
The system lights on the keyboard provide a quick status of your computer and keyboard settings. Post Office Protocol (POP) is a commonly used messaging protocol. The most widely used implementation of this protocol is POP3. POP3 is a retrieval protocol, used to retrieve mail messages from a POP server.
Scroll Mouse Your computer comes with a scroll mouse. The scroll mouse directs a cursor on the Windows desktop. You use the mouse to move quickly and easily through a document or Web site. Instead of using the scroll bar to display pages, move the scroll wheel on your mouse forward or backward through a...
AutoScroll allows you to move forward and backward through a document without having to move the mouse or mouse wheel continuously. Did you know ... The scroll mouse can be customised for a left-handed user from the Mouse Properties dialog box. (Open the Control Panel and right-click the mouse icon.) —G...
Speaker options depend on which model you purchase. However, the JBL Platinum Series are the standard speakers that come with most new Compaq Presario monitors. You can use the speakers freestanding or mount them to the side of the monitor. For more...
Diskette, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives Your computer may have one or more drives depending on the model you purchased: ➜ Diskette drive ➜ Hard drive ➜ CD-ROM drive ➜ CD-RW drive ➜ DVD-ROM drive ➜ Zip drive Each drive has different size capacities for storing information.
The CD-ROM drive allows you to read data from a CD or listen to a music CD. The CD-RW drive allows you to read and write data to a disc(s) for storage, and allows you to listen to music or read data CDs. The DVD-ROM drive allows you to view your favourite movies, listen to...
A CD-ROM drive reads CDs, CD-R, and CD-RW media. A DVD-ROM drive reads all CD media, plus DVD discs. When you have finished listening to the CD, store the disc in the storage compartment on the front of your computer or in its protective case.
The CD-RW drive allows you to create your own CDs. You can buy two types of media: CD-R and CD-RW. CD-R media can be played on most of the newer CD players, CD-ROM, and DVD-ROM drives. CD-R media can be written to only once.
The Zip drive makes organising, copying, storing, and transporting large files easy. The Zip drive uses a Zip disk, which gives you more storage space than a diskette. A Zip disk offers extra space for the following types of tasks: ➜...
Logitech Spotlife Web site which includes 15MB of free Web space for: ➜ Video broadcasting live over the Internet ➜ Chatting directly with viewers using text or audio Visit the Spotlife Web site at www.compaq.com/go/spotlife 2-19 SING OMPUTER...
Page 33
2-20 U —G SING OMPUTER RESARIO ETTING TARTED...
Welcome to the Web In This Chapter Basic Concepts, 3-2 Internet Connection, 3-3 Web Searches, 3-4 E-mail, 3-5 Content Advisor, 3-8 —G RESARIO ETTING TARTED In just a few moments, you will be on the World Wide Web. It is estimated that thousands of new users will be joining you to connect to the Internet for the...
Basic Concepts Internet, Web, URL, hyperlinks, cyberspace— sound confusing? The Internet definitely has its own terminology. Take a few moments to understand some basic concepts that will help you start surfing the Web. To begin surfing, you need to establish an Internet Service Provider (ISP) account.
Internet Connection Web pages are viewed with a Web browser, such as Microsoft Internet Explorer . A Web browser is a program that lets you view and explore information on the Web. Common features of a Web browser include: ➜ Home page—your starting point for exploring the Web...
Web Searches One way to find what you’re looking for on the Web is to use a search engine—your personal guide to the Web. A search engine takes information that is scattered on Web sites all around the world and lists it for easy viewing and printing.
E-mail E-mail (electronic mail) is very similar to the mail the postal carrier delivers to your home or office— except much faster. You can send letters, pictures, postcards—even music and video clips—to friends, family, and co-workers in an instant. Outlook Express is an e-mail program that comes with your computer.
To send and receive e-mail, you need an e-mail address so that your Internet Service Provider (ISP) will know where to “pick up” and “deliver” mail. See also ... The My Presario—Learning More CD has information on finding e-mail addresses. Did you know ...
Now that you’ve connected to an ISP, set up Outlook Express, and have an Internet address, it’s time to write your first e-mail message. E-mail addresses are written in a very specific way. Be sure the e-mail address you enter contains no spaces and has a period after the server name.
Content Advisor You receive e-mail messages automatically, even when your computer is shut down! Your ISP stores these messages until you decide to open your e-mail program and read them. Your e-mail status light on the keyboard will glow when you have e-mail. The e-mail status light only works with POP3 Internet services.
The Internet provides you with access to a wide variety ofinformation, but some information may not be suitable for every viewer. With Content Advisor, you can: ➜ Control Internet access. ➜ Set up a password. ➜ Set up a list of Web sites that people who use your computer cannot view.
Page 43
3-10 W —G ELCOME TO THE RESARIO ETTING TARTED...
Common Tasks In This Chapter Print Basics, 4-2 Digital Audio Files, 4-3 Games, 4-4 Software, 4-5 —G RESARIO ETTING TARTED In this chapter, you learn how to perform some of the more common activities with your new Internet PC. More details about these and other everyday activities can be found on the My Presario—...
Print Basics To print one or more pages from a document file or Web page, you have to connect your printer and install the necessary software. These procedures are detailed in the “Setting Up Your Computer” chapter in this guide. To see what the document will look like when printed, select the Print Preview...
Digital Audio Files In addition to music CDs, your computer can play digital audio files, such as music downloaded from the Internet. You can download MP3 files and play them using Audio Manager software (available on select models). —G RESARIO ETTING TARTED Playing Digital Audio Files...
Games Your new Internet PC is not only a powerful tool for surfing the Internet and running software, it can also allow you to play games. Your computer came with several Windows games preinstalled, and many more are available for purchase or by downloading from the Internet.
Software You may want to purchase and install additional software. Software can be installed from a CD, DVD, or diskette, and it can be downloaded from a Web site. The installation process automatically begins when you insert the CD in the disc drive.
If you download software from a Web site, follow the installation instructions that are usually displayed on the Web page. If installation instructions are not available, complete the steps listed here. Did you know ... Before downloading files of any kind from the Internet, make sure that call-waiting is disabled, and that your anti-virus utility is running.
Page 50
Need Some Help? In This Chapter Helpful Hints, 5-2 QuickRestore CD, 5-3 Compaq Support, 5-4 Troubleshooting, 5-5 —G RESARIO ETTING TARTED This chapter provides information on how to identify and fix common problems that may occur with your computer. Without contacting a technician, you can easily diagnose and fix many computer problems on your own.
F10 key (on most models, this is when the cursor is blinking in the upper right corner of the display with the word COMPAQ displayed in red on a black background). L L L L Caution: The BIOS setup is for advanced users.
QuickRestore The QuickRestore CD can reinstall the software to the state it was in when you purchased the computer. You also have the option of restoring your computer to the way it was when you performed the last User Backup. User Backup creates USER.PQI files.
➜ Visit the Compaq Web Site at: www.compaq.com ➜ Contact Compaq Technical Support at the telephone number listed in your Certificate of Warranty. —G RESARIO ETTING TARTED...
Troubleshooting If a solution does not fix your problem, try all solutions for the symptom or try the solution a second time. Before contacting Technical Support, keep in mind that the information needed to correct the problem may be at your fingertips.
Symptom CD-ROM, CD-RW, or DVD-ROM drive cannot read a disc or takes too long to start. Recording audio CDs is difficult or impossible. 5-6 N CD-ROM, CD-RW, or DVD-ROM Problem CD has been inserted Reinsert the CD with the label facing up. upside down.
Enter key. The following message is displayed: SYSTEM TRANSFERRED. This task will restore the system files to the hard disk. 4. Restart your computer. Hard drive has failed. Call Compaq Technical Support. Refer to your Certificate of Warranty for details. Solution icon on ? 5-7...
Page 57
Diskette is damaged. Replace the damaged diskette. Diskette drive has Call Compaq Technical Support. Refer to your failed. Certificate of Warranty for details. Diskette is not To format the diskette: formatted.
Symptom Screen is blank, and monitor power light is not lit. Screen is blank. —G RESARIO ETTING TARTED Display (Monitor) Problem Monitor power cable is Reconnect the power plug on back of monitor not connected to and to wall outlet. monitor or wall outlet.
System Tools, and then click Maintenance Wizard. 3. Select Perform maintenance now. 4. Click OK. Part of hard drive has Call Compaq Technical Support. Refer to your potential to fail or Certificate of Warranty for details. could already have failed.
Symptom Cannot connect to the Internet. Cannot automatically launch Internet programmes. Internet takes too long to download Web sites. —G RESARIO ETTING TARTED Internet Access Problem Internet Service Verify Internet settings or contact your ISP for Provider (ISP) account assistance. is not set up properly.
Refer to the preceding problem “Mouse commands. connector is not properly connected” for details on how to shut down using the keyboard. Mouse needs repair. Call Compaq Technical Support. See your Certificate of Warranty for details. Solution —G RESARIO ETTING...
Symptom Insufficient memory message is displayed. —G RESARIO ETTING TARTED Memory Problem All memory in To avoid Windows automatically running computer is being unnecessary programmes at startup: used by open 1. From the Windows desktop, click the Start programmes, and button.
Problem Line voltage selection Set the line voltage selection switch to the switch is not in the correct setting for your region, or call Compaq proper position for Technical Support for assistance. Refer to your your region (115V/ Certificate of Warranty for details.
Glossary This Glossary defines commonly used terms to help new users understand computer concepts. Some of the terms are used in this guide. An extensive Glossary is provided on the My Presario—Learning More CD. 1394 port A new type of connector for plugging in peripherals with extremely fast data transfer rates, such as video cameras.
Page 65
e-mail (electronic mail) Messages sent over the Internet. fax modem A modem that allows your computer to transmit and receive faxes. file extension A period and three characters after a file name that indicate the programme in which the file was created.
Page 66
minimise To shrink a running programme window into a button on the Windows taskbar by clicking the Minimise button—the button with the minus sign in the upper-right corner of a window. Click the button on the taskbar to view the window again.
Page 67
Internet. LOSSARY URL (uniform resource locator) The address of a Web site, such as www.compaq.com. USB port (universal serial bus port) A connector for plugging in multiple, ultra-high-speed peripherals. USB ports are gradually replacing serial ports and parallel ports and eliminating the need for so many connectors and cables.
Index Symbols .wma 4-3 @ sign 3-6 Adaptec Easy CD Creator creating CDs 2-18 Add/Remove Programmes 4-5 connecting with 3-3 searching 3-4 Application and Web buttons Help 2-6 My Programme 2-6 arrow keys 2-3 audio playing a CD 2-16 autoscrolling 2-12 backup files 5-3 BIOS setup 5-2 browser...
Page 69
CD-ROM drive 2-2 inserting a disc 2-15 removing a disc 2-15 2-16 CD-RW drive backup disc 2-18 Compaq Web site 1-4 Compaq Support 5-4 computer set up 2-2 computer problems 5-4 connector colour coding 2-2 Content Advisor 3-9 password 3-9 digital audio files 4-3 .wma 4-3...
Page 70
files accessing 2-11 function keys F1 through F12 2-3 games playing 4-4 hard drive backup 2-18 damaged 5-14 failure 5-7 problems with 5-10 storing system files 2-14 using 2-14 Help Service and Support folder 2-6 Windows desktop 2-6 helpful hints 5-2 Hotmail 3-5 hyperlink 1-6 defined 3-2...
Page 71
mouse See also Scroll Mouse problems 5-12 wireless 2-10 MP3 4-3 My Programme button assigning 2-7 numeric keys 2-3 Outlook Express 3-5 Inbox 3-8 setting up 3-5 parental controls 3-9 password 3-9 remembering 3-5 power problems with 5-14 Power On button 2-2 printing documents 4-2 from the Internet 4-2...
Page 72
service and support 5-4 sleep mode 2-8 customising 2-8 software installing downloaded files 4-6 speakers Audio In port 2-13 cassette player 2-13 CD player 2-13 MP3 player 2-13 turning on 2-13 volume control 2-13 start-up disk 5-14 status lights caps lock 2-9 e-mail 2-9 number lock 2-9 scroll lock 2-9...