Summary of Contents for Fisher & Paykel PHASE 6 Series 11
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ELECTRONIC WASHING MACHINE PHASE 6 Series 11 120v 60 Hz Supplementary manual to be used in conjunction with GWL03 Service Manual – 426348 (including a complete new set of DETAILED FAULT CODES) 517766...
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517766 March 2003 FISHER & PAYKEL ELECTRONIC WASHING MACHINE MODELS GWL11 plus fault codes for GWL03, GWL08, GWL10 November 2002: Repaginated (simplified page numbers) and alterations to sections 12 and 13.7. January 2003: Changes to pages 16 & 17 (Sections 16.2 & 16.3). March 2003: Added new fault code (66), user warnings and diagnostics table (16.2).
517766 March 2003 C O N T E N T S 12. WHAT PHASE, SIZE & MODEL IS YOUR SMARTDRIVE ? ........5 13. SPECIFICATIONS......................6 13.1 Finish........................6 13.2 Dimensions......................6 13.3 Maximum Capacity (Full Load) (AS 2040).............6 13.4 Water consumption per fill with clothes load using the Bern Clothes Washer Study 6 13.5 Water fill temperature (Approximate Factory Settings)..........7 13.6 Wash Motor......................7...
517766 March 2003 12. WHAT PHASE, SIZE & MODEL IS YOUR SMARTDRIVE ? PHASE YEAR FRONT PANEL COLOURS MODEL MOTOR COMPONENTS MODEL NUMBERS CONTROLLER TYPES PHASE 6 2002 Blue / green panel, blue buttons GWL11 Brown, aircooled Inlet valves 24v ecosmart Series 11 64 ohms.
517766 March 2003 13.5 Water fill temperature (Approximate Factory Settings) C) 140° F Hot / Warm C) 122° F Warm C) 104° F Warm / Cold C) 95° F Cold Plus C) 68° F Cold Supply temperature Recommended hot water inlet temperature 65 ° C (Max) 149 ° F 13.6 Wash Motor Electronically commutated direct drive 3 Phase brushless DC Motor...
517766 March 2003 13.12 Fabric Softener Dispenser Dosage 75cc 13.13 Electric Supply Operating Voltage 110/120V AC 60Hz Maximum Current 7.0 amps 13.14 Use and Care Compact Disc PN 420082 Replaces video on GWL 10 13.15 Diverter Valve Resistances 0.7KW to 2.5KW 13.16 Lid Lock Resistances...
517766 March 2003 14. INTRODUCTION MODEL: GWL11 Ecosmart This Service Supplement contains information on the Product Specifications, Diagnostic Mode and the Detailed Fault Codes for Phases 4, 5 and 6, being Series 8, 10 and Series 11 machines respectively. 14.1 Electronics The electronics for Series 11 are air-cooled in the same way as the Phase 5 (series 10) machine.
517766 March 2003 14.3 Water Temperature Sensing The thermistor for sensing water temperature in the ecosmart is located in the inlet chamber and is available as a separate spare part under part number 479164P. See specifications for the temperature / resistance readings. 14.4 Water Valves The Series 11 machines use different water valves to the Series 8 and 10 machines.
517766 March 2003 14.4 Pump The pump now uses a vortex impellor, which reduces the operating sound levels at the end of the drain cycle. The new pump is a dedicated 110V 60Hz Selni pump. The way the pump is controlled has changed. During the drain cycle the pump is stopped and started quickly every 10 / 15 seconds.
517766 March 2003 14.7 Lid-Lock On the Series 11 Smartdrive there is now a lid lock. During the spin and drain out part of the cycle prior to spray rinsing, the lid will lock down until the completion of the spin. Once the spin has completed, the lock will release and the lid can be opened.
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517766 March 2003 · Press SPIN SPEED UP button, the SPIN HOLD LED is on for (8.0kg) 17.6lb (650mm wide). 25.5 in · Press POWER to exit this mode. If the size setting is wrong Smart drive will have the following settings incorrect: - ·...
517766 March 2003 16. DIAGNOSTIC MODE 16.1 GW (Ecosmart) Turn the power on at the power point but off at the machine. Press and hold the WASH TEMP DOWN button and then the POWER button until the machine gives 2 short beeps and lights up.
517766 March 2003 16.2 Smartdrive Diagnostic Table To use this table, firstly enter Diagnostic Mode. The different levels of information can be extracted by using the Spin Speed up and down buttons. Diagnostic Spin Speed LEDs Diagnostic Info Displayed Mode Fast Slow Hold OFF OFF OFF OFF...
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517766 March 2003 16.3.1 Insufficient Hot Water (Hot Water LED flashing) This warning is indicated by the hot water LED flashing. Smartdrive will also be making a rippling set of 5 beeps repeated every 6 seconds. The hot water is not connected or the water temperature is too low. NB. This warning mode does not cause the product to PAUSE.
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517766 March 2003 16.3.3 No Water (Both Hot and Cold Water LEDs flashing) This warning is indicated by the cold and hot water LEDs flashing. Smartdrive will also be making a rippling set of 5 beeps repeated every 6 seconds and the product will be paused.
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517766 March 2003 16.3.6 Suds (First Rinse LED is flashing or Final Spin LED is flashing) This warning is indicated by a rinse or spin LED flashing. Smartdrive will also be making a 'rippling sound of 5 beeps repeating every 6 seconds' and the product will be paused. Too much Detergent has been used and Smartdrive has a suds build up.
517766 March 2003 started. To Select DEMONSTRATION MODE press and hold the ADVANCE button, then press the POWER button. During the DEMONSTRATION display the LEDs will alternate between all on, LEDs flashing, and all LEDs off. To return Smartdrive to normal operation, the mains supply must be switched off.
517766 March 2003 If a fault occurs in the machine, the diagnostic system will detect it. However, instead of displaying a fault code immediately, the machine will try to RESTART. If the fault was only of a temporary nature, the machine will restart and finish the cycle.
517766 March 2003 18. READINGS FROM MODULE Expected Readings on 120V Motor Controller Pump/Motor Winding resistance check, phase to phase (already in service manual) 32 ohms 120 VAC 15v ÆV Should always be 15V DC Individual phases should be either 15V or ÆV, will change when the motor turns Display CLK DAT STR ÆV COMS 5v SM...
517766 March 2003 FAULT DESCRIPTIONS (00000001) Phase 1 - Display Module Fault Phase 2 to 6 - Motor Controller Module Fault The Motor Controller Module (Display for phase 1) has encountered an error when writing to an Eeprom address. Primary Source: Motor Controller module.
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Option Adjustment mode. Push and hold START/PAUSE then push POWER button. Action Phase 4 Series 8, Phase 5 Series 9 / 10 & Phase 6 Series 11: Reselect the size of the machine by using the SIZE SETTING MODE. Push and hold the WATER TEMP UP button then press the POWER button.
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517766 March 2003 Check bowl is fully pumped out. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube. If fault is still present, replace the Motor Controller module.(Display Module Phase 1) (00001100) Phase 1 to 6 - Flood Protection Error The Motor Controller module has found the water level to be above the flood level and tried to pump the excess water out.
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517766 March 2003 Replace the Display Module. Note: If Smartdrive is running at well below its rated supply voltage and the pump has operated for more than 4 seconds at the voltage this fault will also appear. 17 – 20. (00010xxx) Phase 1 – Display / Motor Controller out of Sequence 22 –...
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517766 March 2003 (00100001) Phase 1 – Water Valve Fault The Module has detected a water valve fault. Primary Source: Water Valve connection Action: Check that both valves are connected up properly. Secondary Source: Water Valve coil faulty Action: Check the valve coils are not open circuit. Replace Display Module if the valve coils are not faulty.
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517766 March 2003 (00100101) Phase 1 to 6 - Pump Blocked Error ( No change in the water level) While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced.
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517766 March 2003 Action: Replace the Motor Controller module if the pressure tube shows no sign of being faulty. ( Display Module Phase 1) (00100111) Phase 1 to 6 - Pressure Tube Fault The probable cause of this fault is that the pressure tube has become blocked or kinked or has fallen off completely.
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517766 March 2003 Replace the Motor Controller module. (00101010) Phase 1 – Rotor Fault Primary Source: The Motor Controller has had some confusing information feedback. Action: Turn off Smartdrive at the wall and back on again after 5 seconds. Restart. (00101011) Phase 1 to 6 - OOB Switch Fault The Motor Controller module has found that the signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is...
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517766 March 2003 (00101101) Phase 5 Display Memory Check Fault On power up, the display has checked its memory against a known reference and found differences. Primary Source: Display Module. Action: Replace Display Module. (00101110) Phase 5 IW – Display EEPROM Check The Intuitive Display has detected a problem with its internal EEPROM.
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517766 March 2003 (00110010) Phase 2 to 6 - Hot Valve Faulty (digital) The Motor Controller module has measured a voltage from the valve diagnostic circuit that indicates the hot valve is faulty. The most likely cause is that the valve harness has not been connected correctly or the valve is open circuit.
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517766 March 2003 (00110110) Phase 2 to 6 - Motor/Motor Controller module Step Fail The Motor Controller module has attempted a motor step test and has found that the motor has not stepped in the correct position. The Motor Controller module has detected that there is no current.
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517766 March 2003 (00111001) Phase 4 to 6 - Brown Out During Display EEPROM Write Fault The Display has requested the Motor Controller module to perform an EEPROM write. Prior to writing, the Motor Controller has tested the 15 Volt supply and found that it is below the safety level for writing EEPROM and has reported this to the Display.
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517766 March 2003 (00111111) Phase 5 - Pump Comms Error The Motor Controller module has detected an internal communications problem between its main control system and the pump control system. Primary Source: Motor Controller module. Action: Replace Motor Controller module. (01000000) Phase 5 and 6 - Pressure Transducer (Ptx) error frequency <...
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517766 March 2003 Action: Replace Display module. Secondary Source: Motor Controller module. Action: Replace Motor Controller module. If the new Motor Controller module corrects the fault, refit the original Display module. 107. (01101011) Phase 2 to 6 - Motor Controller module Reset Error The Display Module has detected that the Motor Controller module has reset when it should not have.
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517766 March 2003 Secondary Source: Motor. Action Measure/check the motor harness, connectors and motor for shorts. This can be done by taking a resistance measurement between phases of the motor harness at the Motor Control module end. Nominal resistance should be around 12.2 ohm for Phase 2, 3 &...
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517766 March 2003 Primary Source: – Motor Controller Action: Power off for 5 seconds and try again. Check connections between the Display Module and the Motor Controller Replace Motor Controller 160. (10100000) Phase 1 to 6 – Basket Engaged The basket has re-engaged itself during agitate. Possible causes for this are a leak in the air bell, the basket is over-loaded with clothes, the clutch has jammed or is fouled with a foreign object.
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517766 March 2003 Measure / check the motor harness, connectors and motor for continuity. This can be done by taking a resistance measurement between phases of the motor harness at the Motor Controller module end. Nominal resistance should be approximately 12.2 ohms for Phase 2,3 &...
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517766 March 2003 235. (11101011) Phase 6 - Lid Lock Short Circuit Lid Lock fault, not activated when instructed to by the motor controller Primary Fault: Lid Lock mechanism has jammed or failed Action: Check resistance across the connections, should be around 73 ohms, if not within 5 ohms replace the Lid Lock.