Related Manuals for Fisher & Paykel IWL12
Summary of Contents for Fisher & Paykel IWL12
- Page 1 ELECTRONIC WASHING MACHINE GWL11 / IWL12 / IWL15 PHASE 6 Series 11 / 12 120v 60Hz Supplementary manual to be used in conjunction with GWL03 Service Manual – 426348 (including a complete new set of DETAILED FAULT CODES) 517766B...
- Page 2 Repaginated (simplified page numbers) and alterations to sections 12 and 13.7 March 2003: Added new fault code (66), user warnings and diagnostics table (16.3). May 2004: Added new model variant (IWL12) throughout relevant sections of manual. October 2005: Added new model variant (IWL15) throughout relevant sections of manual.
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Page 3: Table Of Contents
Water Valves ......................9 14.5 Stator........................9 14.6 Pump ........................10 14.7 Lid-Lock .......................11 15. SIZE SETTING MODE FOR SERIES GWL11 / IWL12 / IWL15 .........12 15.1 Size setting – GW....................12 15.2 Size Setting - IW....................13 16. DIAGNOSTIC MODE....................13 16.1 GW (Ecosmart)....................13 16.2 IW (Intuitive) ......................14... -
Page 4: What Phase, Size & Model Is Your Smartdrive
(recirc), (GW) GW & IW have a Stator 16 ohms Intuitive eco Series 12 2004 Opaque green panel with white IWL12 thermistor in the per winding. (recirc) (IW Eco) raised buttons and LCD screen mixing chamber. Lid lock 73 ohms... -
Page 5: Specifications
Inner bowl stainless steel grade 430T Outer bowl Polypropylene Agitator Polypropylene Top Deck Polypropylene 13.2 Dimensions GWL11 / IWL12 / IWL15 Height to lid Open (1410 mm – 1440 mm) 55.5 in – 56.6 in Closed (950 mm – 980 mm) 37.4 in –... -
Page 6: Water Fill Temperature (Approximate Factory Settings)
Resistance 10,000 ohms @ (25 ° C) 77 ° F NTC-type temperature sensor 13.10 Basket Speed Fast Spin 1,000 RPM Medium Spin 700 RPM Slow 300 RPM Stir Speed 25 RPM 13.11 Water Conservation Rating GWL11 - AAA IWL12 - AAAA IWL15 - AAAA - 6 -... -
Page 7: Fabric Softener Dispenser
Electric Supply Operating Voltage 110/120V AC 60Hz Maximum Current 7.0 amps 13.14 Use and Care Compact Disc PN 420350 Compact Disk GWL11-IWL12 US Replaces video on GWL 10 PN 420353 Compact Disk IWL15 13.15 Diverter Valve Resistances 0.7KΩ to 2.5KΩ... -
Page 8: Introduction
May 2004 14. INTRODUCTION MODEL: GWL11 Ecosmart / IWL12 - IWL15 Intuitive Eco This Service Supplement contains information on the Product Specifications, Diagnostic Mode and the Detailed Fault Codes for Phases 4, 5 and 6, being Series 8, 10 and Series 11 / 12 machines respectively. -
Page 9: Water Valves
517766B May 2004 14.4 Water Valves The Series 11 / 12 machines use different water valves to the Series 8 and 10 machines. The valves are essentially the same (24 volts) but now have US standard threads which are not interchangeable with previous models of SmartDrive washing machines, especially the early LO3’s which are 12V with posilock connectors. -
Page 10: Pump
517766B May 2004 14.6 Pump The pump now uses a vortex impellor, which reduces the operating sound levels at the end of the drain cycle. The new pump is a dedicated 110V 60Hz Selni pump. The way the pump is controlled has changed. During the drain cycle the pump is stopped and started quickly every 10 / 15 seconds. -
Page 11: Lid-Lock
517766B May 2004 14.7 Lid-Lock On the Series 11 /12 SmartDrive there is now a lid lock. During the spin and drain out part of the cycle prior to spray rinsing, the lid will lock down until the completion of the spin. Once the spin has completed, the lock will release and the lid can be opened. -
Page 12: Size Setting Mode For Series Gwl11 / Iwl12 / Iwl15
517766B May 2004 15. SIZE SETTING MODE FOR SERIES GWL11 / IWL12 / IWL15 15.1 Size setting – GW The difference between the GW Series 11 and previous GW machines is the position of the Power button. The sequence for sizing the modules is the same. -
Page 13: Size Setting - Iw
517766B May 2004 15.2 Size Setting - IW To set the size, turn the power on at the power point and off at the console. Press and hold the FABRIC CARE button, then press the POWER button. This will present a set of options in the LCD screen. -
Page 14: Iw (Intuitive)
517766B May 2004 Last fault can be found by pressing the SPIN SPEED UP button three times. The HOLD and SLOW lights should be illuminated. Binary can then be read from the wash progress lights. Fault code 49 is shown above, 32+ 16+ 1 = 49 which is a cold water valve fault. -
Page 15: Smartdrive Diagnostic Table - Gw Only
517766B May 2004 16.3 SmartDrive Diagnostic Table - GW Only To use this table, firstly enter Diagnostic Mode. The different levels of information can be extracted by using the Spin Speed up and down buttons. Diagnostic Spin Speed LEDs Diagnostic Info Displayed Mode Fast Slow Hold... - Page 16 517766B May 2004 16.4.1 Insufficient Hot Water (Hot Water LED flashing) This warning is indicated by the hot water LED flashing. SmartDrive will also be making a rippling set of 5 beeps repeated every 6 seconds. The hot water is not connected or the water temperature is too low. NB. This warning mode does not cause the product to PAUSE.
- Page 17 517766B May 2004 16.4.3 No Water (Both Hot and Cold Water LEDs flashing) This warning is indicated by the cold and hot water LEDs flashing. SmartDrive will also be making a rippling set of 5 beeps repeated every 6 seconds and the product will be paused.
- Page 18 517766B May 2004 16.4.6 Suds (First Rinse LED is flashing or Final Spin LED is flashing) This warning is indicated by a rinse or spin LED flashing. SmartDrive will also be making a 'rippling sound of 5 beeps repeating every 6 seconds' and the product will be paused. Too much Detergent has been used and SmartDrive has a suds build up.
- Page 19 517766B May 2004 Wait for suds to dissolve (about 20 minutes). Rinse clothes using a deep rinse. I can’t LOCK THE LID Make sure the lid is closed. Press START PAUSE. If the symptom persists call your Fisher and Paykel Dealer or Authorised Service Centre. 16.4.8 Demonstration Mode (GW &...
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Page 20: Data Display - Iw
517766B May 2004 16.5 Data Display - IW To enter the DATA DISPLAY screens, push the LIFECYCLES button again. This will enable the out of balance switch to be tested, as well as giving access to the Detailed Fault Codes and User Warning Faults. One of three displays will appear in the screen. Use the buttons on the bottom of the display screen to toggle between these displays. -
Page 21: Drain Pump Test - Gw & Iw
517766B May 2004 The Fault Status screen will display a code for the last fault that has occurred in the machine. It will also display how many cycles ago that the fault occurred, and at what part of the cycle. See Detailed Fault Codes for servicing tips. -
Page 22: Water Valve Test - Gw & Iw
517766B May 2004 16.7 Water Valve Test - GW & IW The water valves are activated in diagnostic mode. Pressing the Temp up button for Hot valve (digital) and Temp down button for Cold valve (proportional) as with previous models. Pressing each button once will activate the valve. - Page 23 517766B May 2004 NOTE - This feature is designed as a service aid only and should be left ON in the customer’s home. To return to normal operation, and to reset the RESTART feature to the factory setting, switch the machine off at the wall or disconnect from the mains supply. 16.8.1 Restart Feature –...
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Page 24: Recycle Feature - Gw
517766B May 2004 16.9 Recycle Feature – GW At the end of servicing, the machine may require an extended test where the machine can be left to complete a number of wash cycles. By turning on the RECYCLE feature the machine will continuously repeat the wash cycle until the RECYCLE feature is turned off. - Page 25 517766B May 2004 16.9.2 Hot Tub Flag – GW & IW If the machine has been filled with the hot water valve utilised (ie. warm or hot fill) and has not had a cold rinse; the electronics will not allow the machine to spin up to its full speed of 1000 RPM.
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Page 26: Wiring Diagram
517766B May 2004 17. WIRING DIAGRAM - 26 -... -
Page 27: Readings From Module
517766B May 2004 18. READINGS FROM MODULE Expected Readings on 120V Motor Controller Pump/Motor Winding resistance check, phase to phase (already in service manual) 32 ohms 120 VAC 15v ∅V Should always be 15V DC Individual phases should be either 15V or ∅V, will change when the motor turns Display CLK DAT STR ∅V COMS 5v SM... -
Page 28: Detailed Fault Codes
Phase 5 IW IWL10 Phase 6 GWL11 Phase 6 IW IWL12 / IWL15 INTRODUCTION The format for fault description in this booklet follows the Primary, Secondary, Tertiary and Quaternary fault source system. These sources have mostly been arranged in order of most likely source of fault, but in some cases the sequence has been modified to aid the servicing procedure. -
Page 29: Fault Descriptions
517766B May 2004 FAULT DESCRIPTIONS (00000001) Phase 1 - Display Module Fault Phase 2 to 6 - Motor Controller Module Fault The Motor Controller Module (Display for phase 1) has encountered an error when writing to an Eeprom address. Primary Source: Motor Controller module. - Page 30 517766B May 2004 (00000111) Phase 1 to 6 - Display Module Fault The Display module has found a memory fault. Primary Source: Display Module. Action: Replace Display module. (00001000) Phase 1 - Display Module Fault The Display micro has not been able to start up correctly. Primary Source: Display Module.
- Page 31 517766B May 2004 Check bowl is fully pumped out. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube. If fault is still present, replace the Motor Controller module.(Display Module Phase 1) (00001100) Phase 1 to 6 - Flood Protection Error The Motor Controller module has found the water level to be above the flood level and tried to pump the excess water out.
- Page 32 517766B May 2004 Replace the Display Module. Note: If SmartDrive is running at well below its rated supply voltage and the pump has operated for more than 4 seconds at the voltage this fault will also appear. 17 – 20. (00010xxx) Phase 1 – Display / Motor Controller out of Sequence 22 –...
- Page 33 517766B May 2004 (00100001) Phase 1 – Water Valve Fault The Module has detected a water valve fault. Primary Source: Water Valve connection Action: Check that both valves are connected up properly. Secondary Source: Water Valve coil faulty Action: Check the valve coils are not open circuit. Replace Display Module if the valve coils are not faulty.
- Page 34 517766B May 2004 (00100101) Phase 1 to 6 - Pump Blocked Error ( No change in the water level) While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced.
- Page 35 517766B May 2004 Action: Replace the Motor Controller module if the pressure tube shows no sign of being faulty. ( Display Module Phase 1) (00100111) Phase 1 to 6 - Pressure Tube Fault The probable cause of this fault is that the pressure tube has become blocked or kinked or has fallen off completely.
- Page 36 517766B May 2004 Replace the Motor Controller module. (00101010) Phase 1 – Rotor Fault Primary Source: The Motor Controller has had some confusing information feedback. Action: Turn off SmartDrive at the wall and back on again after 5 seconds. Restart. (00101011) Phase 1 to 6 - OOB Switch Fault The Motor Controller module has found that the signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is...
- Page 37 517766B May 2004 (00101101) Phase 5 Display Memory Check Fault On power up, the display has checked its memory against a known reference and found differences. Primary Source: Display Module. Action: Replace Display Module. (00101110) Phase 5 IW – Display EEPROM Check The Intuitive Display has detected a problem with its internal EEPROM.
- Page 38 517766B May 2004 (00110010) Phase 2 to 6 - Hot Valve Faulty (digital) The Motor Controller module has measured a voltage from the valve diagnostic circuit that indicates the hot valve is faulty. The most likely cause is that the valve harness has not been connected correctly or the valve is open circuit.
- Page 39 517766B May 2004 (00110110) Phase 2 to 6 - Motor/Motor Controller module Step Fail The Motor Controller module has attempted a motor step test and has found that the motor has not stepped in the correct position. The Motor Controller module has detected that there is no current.
- Page 40 517766B May 2004 (00111001) Phase 4 to 6 - Brown Out During Display EEPROM Write Fault The Display has requested the Motor Controller module to perform an EEPROM write. Prior to writing, the Motor Controller has tested the 15 Volt supply and found that it is below the safety level for writing EEPROM and has reported this to the Display.
- Page 41 517766B May 2004 (00111111) Phase 5 - Pump Comms Error The Motor Controller module has detected an internal communications problem between its main control system and the pump control system. Primary Source: Motor Controller module. Action: Replace Motor Controller module. (01000000) Phase 5 and 6 - Pressure Transducer (Ptx) error frequency <...
- Page 42 517766B May 2004 Action: Replace Display module. Secondary Source: Motor Controller module. Action: Replace Motor Controller module. If the new Motor Controller module corrects the fault, refit the original Display module. 107. (01101011) Phase 2 to 6 - Motor Controller module Reset Error The Display Module has detected that the Motor Controller module has reset when it should not have.
- Page 43 517766B May 2004 Secondary Source: Motor. Action Measure/check the motor harness, connectors and motor for shorts. This can be done by taking a resistance measurement between phases of the motor harness at the Motor Control module end. Nominal resistance should be around 12.2 ohm for Phase 2, 3 &...
- Page 44 517766B May 2004 Action: Power off for 5 seconds and try again. Check connections between the Display Module and the Motor Controller Replace Motor Controller 160. (10100000) Phase 1 to 6 – Basket Engaged The basket has re-engaged itself during agitate. Possible causes for this are a leak in the air bell, the basket is over-loaded with clothes, or the clutch has jammed or is fouled with a foreign object.
- Page 45 517766B May 2004 12.2 ohms for Phase 2,3 & Phase 4. For Phase 5 SmartDrives the nominal resistance should be approximately 32 ohms. Secondary Source: Motor Controller module (Phase 4) RPS (Phase 5). Action: Replace Motor Controller module (Phase 4) or Rotor Position Sensor (Phase 5). 192.
- Page 46 517766B May 2004 Action: Check resistance across the connections, should be around 73 ohms, if not within 5 ohms replace the Lid Lock. 236. (11101100) Phase 6 - Incompatible EEPROM Version Failure to start and fault immediately displayed Primary Fault: Motor controller is the wrong one.
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