Fisher & Paykel PHASE 6 Series 11 Service Manual page 17

120v 60 hz electronic washing machine
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16.3.3
No Water (Both Hot and Cold Water LEDs flashing)
This warning is indicated by the cold and hot water LEDs flashing. Smartdrive
will also be making a rippling set of 5 beeps repeated every 6 seconds and
the product will be paused.
1. Check that the taps are turned on.
2. Check that the inlet hoses are connected.
3. Check that the flow rate is not too low. The product requires a minimum
flow rate of 3 litres per minute. Check that the filters on the inlet hose are
not blocked. If the flow rate is always low then fit large bore inlet hoses.
4. Check that the hot water is connected and that the tap is turned on. If
your product is set for 'controlled cold' hot water may still be required for a
cold wash.
5. Siphoning. Check the drain hose is not installed too low and is siphoning.
6. Check the size is set correctly.
16.3.4
Overloaded Product (High Water LED flashing)
This warning is indicated by the high water LED flashing. Smartdrive will
also be making a rippling set of 5 beeps repeated every 6 seconds and
the product will be paused. The product is overloaded.
1. Check that the product is not overloaded. This is more likely on a
smaller size product. Also it may be that the user has selected the
wrong water level this is more likely to be a LW or MW which only
has 3 water levels.
2. Check that the rotating bowl assembly is not jammed to the agitator
with any foreign object that may be caught under the agitator skirt.
3. Check that the clutch teeth are not locked together with dirt,
detergent or lint. Check that the teeth are not broken.
16.3.5
Out of Balance (First Rinse or Final Spin and Current Spin Speed LED is
flashing)
This warning is indicated by a rinse or spin LED and the current spin speed LED flashing.
Smartdrive will also be making a rippling set of 5 beeps repeated every 6 seconds and the
product will be paused.
1. Generally this can be caused by a large load. Smartdrive will normally manage to
redistribute the load and spin. Under exceptional circumstances the user may need to
redistribute the wash load manually once the bowl is stationary.
2. Check that Smartdrive is correctly installed, is level and does not wobble.
3. Check the bias spring is fitted between the wrapper and the outer bowl.
4. Check the OOB lever, switch and bracket.
5. Check the switch operates correctly with a multimeter. Resistance should be less than
2 ohms.
6. Check the suspension is not catching or bouncy.
7. Check both balance rings on the inner bowl contain water.
8. The Motor Controller, (Display for Phase 1) should only be replaced if fault code 43.
- 17 -
March 2003

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