Talkswitch TS-480i Installation Manual

Talkswitch ts-480i: user guide
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TS-480i IP PHONE
Installation
Guide
41-000062-05

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Summary of Contents for Talkswitch TS-480i

  • Page 1 TS-480i IP PHONE Installation Guide 41-000062-05...
  • Page 3: Software License Agreement

    TalkSwitch will not accept liability for any damages and/or long distance charges which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, TalkSwitch will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained within this documentation is subject to change without notice.
  • Page 5: Table Of Contents

    Customizing your Phone ... 11 Internal Use ... 11 External Use ...11 Setting your Options ...11 Using your TS-480i IP Phone with TalkSwitch... 13 Accessing Features ...13 Accessing an Outside Line... 13 Activate/Deactivate Do not Disturb ... 13 Pick up — Any Inbound Call Ringing at Any Extension ...13 Pick up —...
  • Page 6 Other Phone Features ... 16 Adjusting the Volume... 16 Status Lights ...16 Timer ...16 Softkeys ...16 Using a Headset with your Telephone ... 16 Making and Receiving Calls using a Headset ...17 Using Services ... 17 Troubleshooting ... 18 Limited Warranty ... 19...
  • Page 7: Introduction

    Administrator for more information. About this Guide This guide describes how to physically set up your new TS-480i. Not all features listed are available by default and some may depend on your phone system or service provider. Contact your System Administrator if you have any questions on what features and services are available to you on your system.
  • Page 8: Phone Parts

    A PoE (Power over Ethernet) inline power injector supplies 48v power to the TS-480i through the Ethernet Cable on pins 4 & 5 and 7 & 8. Do not use this injector to power other devices. • Voltage: 110/120 V AC in; 48 V DC out •...
  • Page 9: Key Panel

    Key Panel Large Backlit Display Navigational Keys Telephone Status Light Line or Call Appearance Buttons Handset Speaker Status Light Headset/Handsfree Button Mute Button Volume Bar Softkeys Dial Pad Model TS-480i Installation Guide Softkeys...
  • Page 10: Key Description

    Pressing x opens Services that are available to your phone, if Services have been configured. Pressing one of the line or call appearance buttons connects you to a line or call. Model TS-480i Installation Guide Key Description...
  • Page 11: Installation And Setup

    Installation and Setup The TS-480i can be setup to share a network connection with another network device. Power can be provided by an 802.3af compliant network power source or with a PoE inline power injector (optional accessory). It can also be installed on a desk or mounted on the wall.
  • Page 12: Connecting To The Network And To Power

    5. Plug the PoE power supply into a power outlet. Note: You should connect the power supply to a surge protector or power bar. All Ethernet cables used must be category 5/5e straight-through cables, such as the cable provided with your phone. Model TS-480i Installation Guide Ethernet Cable...
  • Page 13: Connecting A Handset Or Headset

    Turn the phone over and locate the headset jack marked headset cord into the jack until it clicks into place. Then route the headset cord through the lower groove as shown in the previous illustration. To Headset . Insert the Model TS-480i Installation Guide...
  • Page 14: Desk Or Wall Installation

    This will allow the stand to sit flat on a desk surface. Connects to the Network Device such as acomputer (optional) Stand Model TS-480i Installation Guide ) into the slots on the . Then push the stand Line Connects to Grooves the Network...
  • Page 15: Install On The Wall

    Also, if 802.3af compliant in-line power is not provided on your network and you are installing the TS-480i on a wall using a PoE in-line power supply, you may also wish to use an equivalent flat Ethernet cable rather than the one provided.
  • Page 16: Inserting Number Card

    Write your phone number on the number card, and place it into the card slot on the phone, located under the mouthpiece in the handset cradle. Gently bend the clear plastic lens into the slot, over the number card. Model TS-480i Installation Guide...
  • Page 17: Customizing Your Phone

    MAC address in the TalkSwitch configuration software. Once configured and saved to TalkSwitch, connect the phone to the LAN then power it up. It will automatically detect TalkSwitch on the LAN and configure itself.
  • Page 18 Audio Mode The TS-480i allows you to use a handset, a headset or handsfree to handle incoming and outgoing calls. This option provides different combinations of these three methods to provide maximum flexibility in handling calls.
  • Page 19: Using Your Ts-480I Ip Phone With Talkswitch

    Using your TS-480i IP Phone with TalkSwitch Accessing Features Notes: If the feature keys are programmed for a specific feature then follow the first instruction for the appropriately labeled keys; otherwise, follow alternate instructions. If the extension is configured to use Direct Line Access, then some features may require you to dial ››...
  • Page 20: Voicemail Transfer

    2. Select a parked call, then press the UnPark softkey; otherwise, dial ›› + orbit + Dial softkey. Paging Two-way Intercom Paging to TalkSwitch Phones from TS-480i Press the Icom M button + extension + Dial softkey. PA Overhead Paging Press Ovhd Page softkey;...
  • Page 21: Engaging Line/Ext/Queue Appearances

    Message Playback Controls Option Rewind 10 seconds Go to beginning Skip ahead 10 seconds Skip to end of message Check time and date stamp Forward message Delete message Save message Skip to next message Dial ‹ Model TS-480i Installation Guide...
  • Page 22: Other Phone Features

    When you make or answer a call, the Timer shows the elapsed time of the call. Softkeys The TS-480i has 6 softkeys that you can program with key features to make call handling and managing calls easier. Labels for the softkeys appear on the display after you configure the softkey for use.
  • Page 23: Making And Receiving Calls Using A Headset

    4. Press the ykey to end the call. Using Services The Services key ( such as Directory and Caller Log. You can press the access the phone’s services. ) on the TS-480i can access enhanced features Model TS-480i Installation Guide key to...
  • Page 24: Troubleshooting

    Network and to Power.” Why can I only see four options on the display? The telephone screen shows four options at a time. To see more, press the down arrow button s. How do I remove the stand from the phone? Place one hand on top of the phone, and place the other hand on the top of the stand.
  • Page 25: Limited Warranty

    If there is a defect or malfunction, TalkSwitch shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
  • Page 27 Softkeys 16 Speaker Light 16 Status Lights 16 TalkSwitch, TS-480i and accessing outside line 13 answer call waiting 13 call transfer 13 cancel transfer 14 conference call 14 cycle through callers on hold or queued 13 Model TS-480i Installation Guide Index-1...
  • Page 28 13 retrieve parked call 14 voicemail 15 voicemail transfer 14 Timer 16 Troubleshooting 18 Using a Headset with your Telephone 16 Using Services 17 Volume control key 4 Warranty 19 Xfer key 4 Index-2 Model TS-480i Installation Guide Index...
  • Page 29 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.talkswitch.com, or call 1-866-393-9960 for technical assistance. © TalkSwitch 2007 41-000062-05 Rev 00...

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