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Talkswitch TS-9112i Installation Manual

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TS-9112i IP PHONE
Installation
Guide
41-000107-07

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Summary of Contents for Talkswitch TS-9112i

  • Page 1 TS-9112i IP PHONE Installation Guide 41-000107-07...

  • Page 3: Software License Agreement

    TalkSwitch will not accept liability for any damages and/or long distance charges which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, TalkSwitch will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained within this documentation is subject to change without notice.

  • Page 5: Table Of Contents

    Customizing your Phone ..................9 Internal Use ......................9 External Use......................9 Setting your Options ..................10 Using your TS-9112i IP Phone with TalkSwitch ..........12 Accessing Features ....................12 Access an Outside Line..................12 Activate/Deactivate Do Not Disturb .............. 12 Pick up — Any Inbound Call Ringing at Any Extension......12 Pick up —...
  • Page 6 Table of Contents Troubleshooting ....................17 Limited Warranty ....................19...

  • Page 7: Introduction

    • Category 5/5e straight-through cabling About this Guide This guide describes how to physically set up your new TS-9112i. Not all features listed are available by default and some may depend on your phone system or service provider. Contact your system administrator if you have any questions on what features and services are available to you on your system.

  • Page 8: Phone Parts

    When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone. Handset Telephone Handset Cord Programmable Key Card Ethernet Cable and Plastic Lens Power Adapter Number Card Telephone Stand and Plastic Lens Model TS-9112i Installation Guide...

  • Page 9: Key Panel

    Key Panel Set Indicator Light Backlit Display Options Key Navigational Keys Handset Volume Bar Dial Pad Speaker Light Feature Keys Model TS-9112i Installation Guide...

  • Page 10: Key Description

    Removes entries in the Directory, Redial or Callers List. Places a current call on hold and answer an incoming call. Pressing o again will allow you to switch between two active calls. Mutes the microphone so that your caller cannot hear you. Model TS-9112i Installation Guide...

  • Page 11: Installation And Setup

    Installation and Setup The TS-9112i sets up as a direct network connection to the Ethernet wall jack. Power is supplied through the power adapter provided. Note: All Ethernet cables used must be category 5/5e straight-through cables, such as the cable provided with your phone.

  • Page 12: Connecting A Handset Or Headset

    Attach the handset to the other end of the handset cord. Headset (Optional) Turn the phone over and locate the headset jack marked f. Insert the headset cord into the jack until it clicks into place. To Headset To Handset Model TS-9112i Installation Guide...

  • Page 13: Desk Or Wall Installation

    4. Attach the phone to the stand by placing the phone so that the top four slots on the bottom of the phone line up with the tabs on the stand. Then push the phone downward until it snaps into place. Model TS-9112i Installation Guide...

  • Page 14: Inserting Number Card

    Write your phone number on the number card, and place it into the card slot on the phone, located under the mouthpiece in the handset cradle. Gently bend the clear plastic lens into the slot, over the number card. Model TS-9112i Installation Guide...

  • Page 15: Customizing Your Phone

    TFTP. Enter the WAN (External) IP address or URL/ FQDN of your TalkSwitch location. 5. Press Done then reboot the phone. It then connects to the TalkSwitch system and updates its configuration. If you encounter problems, please ensure the appropriate ports are forwarded from the router to the TalkSwitch unit acting as the proxy at that location;...

  • Page 16: Setting Your Options

    This option turns the Live Dial Pad mode on or off. With Live Dial Pad ON, the TS-9112i IP Phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key is pressed. With Live Dial Pad OFF, you must lift the handset and dial the number first, or press the q before the number is dialed.
  • Page 17 Audio Mode The TS-9112i allows you to use a handset, a headset or handsfree to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls. There are four audio mode options to choose from: •...

  • Page 18: Using Your Ts-9112I Ip Phone With Talkswitch

    Using your TS-9112i IP Phone with TalkSwitch Accessing Features Note: If the extension is configured to use Direct Line Access, then some features may require you to dial ›› before dialing the feature code. Access an Outside Line Dial hunt group 9 or 81–88. No hunt group is required if Direct Line Access is enabled for this extension.

  • Page 19: Conference Call

    1. Dial ›0. 2. Press the U key. Attach Account Code to Last Call At dial tone, dial ›88 + <Account code> ‹. Note: *CDR logging must be active on the TalkSwitch system. Voicemail Access Mailbox Locally Press the MVoicemail key.

  • Page 20: Message Playback Controls

    Message Playback Controls Option Dial Rewind 10 seconds Go to beginning Skip ahead 10 seconds Skip to end of message Check time and date stamp Forward message Delete message Save message ‹ Skip to next message Model TS-9112i Installation Guide...

  • Page 21: Other Phone Features

    Using a Headset with your Telephone The TS-9112i accepts headsets through the modular jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.

  • Page 22: Making And Receiving Calls Using A Headset

    3. Press the q key to obtain dial tone or answer an incoming call. Depending on the audio mode selected from the Options menu a dial tone or an incoming call is received on either the headset or the handsfree speakerphone. 4. Press the Nkey to end the call. Model TS-9112i Installation Guide...

  • Page 23: Troubleshooting

    Can I turn the light on the screen off? No. You can only adjust the contrast of the display. Why does the telephone wobble? Make sure the cords are routed properly through the stand. Check that the stand has been properly snapped into place. Model TS-9112i Installation Guide...

  • Page 25: Limited Warranty

    If there is a defect or malfunction, TalkSwitch shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
  • Page 27 Phone Status 11 Indicator Light 3, 15 Set Ring Tone 10 Installation and Setup 5 Setting 10 Introduction 1, 19 SIP Settings 11 Other Phone Features 15 Callers list 4 Conference 4 Delete 4 Directory 4 Model TS-9112i Installation Guide Index-1...
  • Page 28 Shared Network Connection 5 SIP 11 Speaker 11, 15, 17 Speaker Light 3, 15 Status Lights 15 Swap 4 TalkSwitch, TS-9112i and 12 access an outside line 12 activate/deactivate DND 12 attach account code to last call 13 call waiting 12...
  • Page 29 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.talkswitch.com, or call 1-866-393-9960 for technical assistance. © TalkSwitch 2007 41-000107-07 Rev 00...

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