Troubleshooting - FLIR PathFindIR User Manual

3 – Getting Started
The PathFindIR is a highly sophisticated electronic imaging system.
Should the system fail for any reason do not attempt to fix the system or
wiring cables yourself. Check wiring connections, power input, video
output. If system is not performing please contact the manufacture at
+1.888.747.3547 or +1.805.964.9797 and ask to speak to the service
department. You will need the serial number of the unit to obtain a Return
Material Authorization.

3.6 Troubleshooting

No Video but the system is running and has power supplied to it.
Place your ear next to the PathFindIR unit. If you hear the mechanical
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shutter (clicking noise, see section 3.2 "Initial System Startup" on page
7) but you are not getting an image, check the video connections. The
PathFindIR works with most standard NTSC or PAL monitors that have
75ohm input.
No Video, no clicking.
If video is not displayed, or you do not hear a "clicking" sound from the
PathFindIR, check the power inputs. The PathFindIR runs on 6V to 16V
power through the optional 20 foot standard cable power leads. If this
voltage is exceeded the unit will not function and may be damaged.
The image is cloudy or hazy, or the window has fog or ice built up.
The PathFindIR is equipped with an automatic heating element which
turns on at cold temperatures. The heater requires a few moments to
stabilize the window. Once the window is thermally stabilized the heating
element will turn off automatically.
The image has "lines" or screen door appearance.
Check to see if the image "freezes" or if you hear a mechanical "clicking
noise" from the PathFindIR unit. If you do not see the image freeze
momentarily (this may take a few minutes), the internal shutter may be
damaged. Contact the manufacturer.
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