Troubleshooting
Voice-Related Problems
Symptoms
No dial tone.
There is a prompt/
phone alert/
announcement
as soon as I lift the
phone off the hook.
The line is noisy/
distorted when I lift the
phone off the hook.
Possible Problems/ Solutions
•
Please wait for 1-2 minutes
after the router is turned on.
•
If the signal LED light is
blinking, you have poor
RF reception. Change the
location of the router.
•
Make sure you have
inserted the 4G LTE SIM
card correctly.
•
Remove any electrical
appliance that is too close to
the phone or router.
•
The cable or phone set
might be faulty.
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