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Ubee DDM3521 Cable Modem User Guide www.ubeeinteractive.com 8085 S. Chester Street, Suite 200 Englewood, CO 80112 1.888.390.8233 Sales (email): amsales@ubeeinteractive.com Support (email) amsupport@ubeeinteractive.com February 2013...
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This material is protected by the copyright laws of the United States and other countries. It may not be reproduced, distributed, or altered in any fashion by any entity (either internal or external to Ubee), except in accordance with applicable agreements, contracts, or licensing, without the express written consent of Ubee and the business management owner of the material.
Understanding the DDM3521 Front Panel and LED Behavior......8 2 Installing and Connecting the DDM3521 ..... 11 Understanding Minimum System Requirements..........11 Installing the DDM3521 .................
Introduction Welcome to the Ubee family of data networking products. This document provides instructions for anyone who installs, configures, maintains, and uses the DDM3521 Cable Modem. Ubee recommends that you read this chapter before installing and using the device. The following topics are provided in this section:...
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Section 820.93, Grounding of the Outer Conductive Shield of a Coaxial Cable). 2. Disconnecting: If the device becomes damaged or encounters some other abnormality, disconnect the power plug from the wall outlet immediately. Ubee DDM3521 Cable Modem User Guide • February 2013...
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For more information regarding collection and recovery of packaging and packaging waste within specific jurisdictions, contact Ubee Interactive at www.ubeeinteractive.com. Ubee DDM3521 Cable Modem User Guide • February 2013...
Subscribers must contact their service provider for direct support. Device documentation support may be available at: http://www.ubeeinteractive.com Understanding Specifications, Standards, and Firmware Following are the features and specifications of the DDM3521: Interfaces and Standards RF Interface: External F-Connector CPE Interface: 10/100/1000 Base Ethernet ...
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Operating temp: 0˚ C to 40˚ C (32˚ F to 104˚ F) Humidity: 5~95% (non-condensing) Storage temp: -40˚ C to 70˚ C (-40˚ F to 158˚ F) Certifications Safety: UL 60950; CE/FCC Class B Others: RoHS, WEEE Ubee DDM3521 Cable Modem User Guide • February 2013...
Introduction Ubee Interactive Verifying Device Package Components The package for the DDM3521 contains the following items: Item Description DDM3521 Front View DDM3521 Back View 1 - RJ45 Cable (Ethernet) Length ~ 6.0 ft RoHS & UL compliant Sample image, actual appearance subject to change.
Press for more than 10 seconds to reset the device to the factory defaults. CABLE Connects to the coaxial cable (not included) that comes from the cable wall outlet or cable splitter (not included). Ubee DDM3521 Cable Modem User Guide • February 2013...
Introduction Ubee Interactive Understanding the DDM3521 Front Panel and LED Behavior The DDM3521 has several LEDs that provide the status of the device. The following image and the table describe LED behavior. LED Name Ready Ethernet Power single bonded single...
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Ubee Interactive Introduction Ubee DDM3521 Cable Modem User Guide • February 2013...
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Introduction Ubee Interactive Ubee DDM3521 Cable Modem User Guide • February 2013...
Installing and Connecting the DDM3521 Use these instructions to install and connect the DDM3521. Topics See the following topics: Understanding Minimum System Requirements on page 11 Installing the DDM3521 on page 12 Connecting Devices to Your Network on page 12 ...
2. Remove the contents from the device packaging. 3. Place the DDM3521 in an optimal location to connect to other devices, such as PCs or gaming consoles. Place the device in a location that has an operating temperature of 0˚C to 40˚C (32˚F to 104˚F).
1. Verify an Ethernet device (for example, a PC) is connected to the DDM3521. See Installing and Connecting the DDM3521 on page 2. Use the LEDs on the DDM3521 to confirm operations. The PWR, US, DS, and READY LEDs are solidly lit in normal operations. The ETHNET LED is lit when a device is connected to the Ethernet port.
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Verify TCP/IP is the default protocol for your network interface card (NIC). Power cycle the DDM3521 by removing the power adapter from the electrical outlet and plugging it back in. Wait until the cable modem re-establishes communications with the cable service provider.
3. In the Internet browser, enter the following address and press <Enter>. http://192.168.0.1 4. On the login page, click Login. 5. At the Authentication Required dialog, enter the username and password for the user account. The default is username/password is: user/user. Ubee DDM3521 Cable Modem User Guide • February 2013...
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Accessing the Web User Interface Ubee Interactive The Cable Modem main menu is displayed. Ubee DDM3521 Cable Modem User Guide • February 2013...
Using the Cable Modem Information Option The Cable Modem Information screen is a read-only screen that displays the device’s basic software and hardware configuration. Steps To view modem information: 1. Access the Web interface. Ubee DDM3521 Cable Modem User Guide • February 2013...
The Status screen of the Web interface is a read-only screen that displays the device’s general connection information. Steps To view modem status: 1. Access the Web interface. 2. Click the Modem link from the top menu. Ubee DDM3521 Cable Modem User Guide • February 2013...
To view downstream information: 1. Access the Web interface. 2. Click the Modem link from the top menu. 3. Click the Downstream link from the left side of the screen. Field explanations are Ubee DDM3521 Cable Modem User Guide • February 2013...
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This method is determined by the service provider. Symbol Rate (Msym/sec) Displays the symbol rate. The current cable modem downstream symbol rates are: QAM64 is 5056941 sym/sec, QAM256 is 5360537 sym/sec. Ubee DDM3521 Cable Modem User Guide • February 2013...
1. Access the Web interface. 2. Click the Modem link from the top menu. 3. Click the Upstream link from the left side of the screen. Field explanations are listed following the screen example. Ubee DDM3521 Cable Modem User Guide • February 2013...
Column headings in the Cable Modem Upstream Burst table indicate the Interval Usage Codes (IUCs) used to transmit the data. In general, advanced short grant (9) and advanced long grant (10) IUCs are used for short and long data packets respectively. Ubee DDM3521 Cable Modem User Guide • February 2013...
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Ubee Interactive Understanding the Cable Modem Menu Ubee DDM3521 Cable Modem User Guide • February 2013...
1. Access the Web interface. 2. Click the Modem link from the top menu. 3. Click the Event Log link from the left side of the screen. Field explanations are listed following screen example. Ubee DDM3521 Cable Modem User Guide • February 2013...
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Displays the last time of the event. Priority Displays the event log severity. Description Displays a detailed DESCRIPTIONof the event log. Refresh/Clear Log Refreshes the event log record. Clear Log erases the screen. Ubee DDM3521 Cable Modem User Guide • February 2013...
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Understanding the Cable Modem Menu Ubee Interactive Ubee DDM3521 Cable Modem User Guide • February 2013...