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U10C019/U10C020
End User Guide
2/12/2009
Version 1.6
User's Guide

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Table of Contents
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Summary of Contents for Ubee U10C019

  • Page 1 U10C019/U10C020 End User Guide 2/12/2009 Version 1.6 User’s Guide...
  • Page 2: Revision History

    Add new telnet commands 2008-08-13 John Yan Revised the format. And enhance with VPN, DDNS configuration, merged U10C020 into this edition. Update Tool options page; Update user login screenshot; Remove Routing pages. 2009-02-11 Kyle Li Revise to comply with new Ubee format U10C019/U10C020...
  • Page 3: Table Of Contents

    Advanced - Port Filtering ..................30 6.2.11 Advanced - Forwarding ..................31 6.2.12 Advanced - Port Triggering .................. 33 6.2.13 Advanced- Pass Through ..................35 6.2.14 Advanced- DMZ Host (Exposed Host) ..............36 Wireless ........................37 6.3.1 Basic ........................37 6.3.2 Security ........................38 U10C019/U10C020...
  • Page 4 Event Log ....................... 65 6.6.3 Remote Log ......................66 Tools ........................66 6.7.1 Ping ........................66 6.7.2 Trace Route ......................67 6.7.3 Client List ......................68 6.7.4 Frequency Scanning Plan ..................69 6.7.5 Password ........................ 70 6.7.6 User Defaults ......................70 U10C019/U10C020...
  • Page 5: Introduction

    This user guide describes how to set up and use the wireless cable modem. Before installing the wireless cable modem, you should read this user guide to ensure proper wireless cable modem operation. U10C019 is a wireless cable router, while U10C020 is a wired cable router that doesn’t provide WiFi functionality. Other features are similar with U10C019.
  • Page 6: Contact Your Local Cable Operator

    Also, make sure that the wireless cable modem and wireless adapters are positioned so that the signal will travel straight through a wall or ceiling for better reception. For example, a wall that is 1 foot thick, at a 45-degree angle appears to be almost 2 feet thick. U10C019/U10C020...
  • Page 7: Gather Supplied And Required Items

    An active wireless client on your PC or Macintosh Be sure to follow the instructions provided for the port that you want to use. Using the Wireless feature of your wireless cable modem is the simplest and quickest way to U10C019/U10C020...
  • Page 8: Installing The Modem Using Wireless

    Plug the wireless cable modem’s power adapter into the wireless cable modem’s power jack and into an electrical outlet or surge protector. Follow the installation and configuration instructions included with your wireless client. You are now ready to use your cable modem. U10C019/U10C020...
  • Page 9: Installing The Modem Using The Ethernet Port

    7.6 (or later) operating system An active Ethernet port on your PC Before you begin, verify that your Network Interface Card (NIC) has been installed and configured for use with your wireless cable modem. The wireless cable U10C019/U10C020...
  • Page 10: Troubleshooting The Ethernet Installation

    Wireless LAN Cable Modem and wait for 5 seconds and power on the modem again. If the problem still exists, you may have a hardware problem. The Ethernet 1 or 2 or 3 or 4 LED on my wireless cable modem is not lit. U10C019/U10C020...
  • Page 11 Wait several minutes for the wireless cable modem to re-establish communications with your cable service provider. Your Ethernet or coaxial cable may be damaged. Try using another cable. If none of these suggestions work, contact your cable service provider for further assistance. U10C019/U10C020...
  • Page 12: Wireless Cable Modem Leds And Connectors

    Enet 1, 2, 3, 4: Indicates connectivity between the Ethernet port on the wireless cable modem and the Ethernet port on a PC or Mac. This LED blinks when the wireless cable modem is transferring or receiving data over the Ethernet cable. U10C019/U10C020...
  • Page 13: Web User Interface

    - Open the web browser and set the address to: http://192.168.100.1 for local access or - Open the web browser and set the address to: http://Cable-RF-IP-address for remote access or - Open the web browser and set the address to: http://Public-gateway-IP-address:64680 for remote access U10C019/U10C020...
  • Page 14 *** User Name: user & Password: user only can access to MODEM, GATEWAY, WIRELESS, VPN, PARENTAL CONTROL, FIREWALL and TOOLS. Web User Interface Home Page After login, user will see the CABLE MODEM page first. The layout is divided into 3 areas. Menu Bar, Menu Tree and Configure Area. U10C019/U10C020...
  • Page 15: Modem

    6.1 MODEM User can select different options to view wireless cable modem’s information and real time status. They include Information, Status, Downstream, Upstream, Upstream Burst, Operation Configuration, Event Log options. 6.1.1 Information This page is to show Cable Modem Information. U10C019/U10C020...
  • Page 16: Status

    An internal ID number to identify hardware design. CA Key This is required by BPI. Cable modem will install a CA Key that transferred from your service provider’s server after cable modem is authenticated. 6.1.2 Status This page is to show Cable Modem Status. U10C019/U10C020...
  • Page 17: Downstream

    In comments Column, it tells the reason why cable modem’s connectivity state is not ok. Boot state Shows the registration status. Security If BPI is enabled, status will show Enabled. 6.1.3 Downstream This page is to Show Cable Modem Downstream. U10C019/U10C020...
  • Page 18: Upstream

    (QAM64 is 5056941 sym/sec, QAM256 is 5360537 sym/sec). Downstream Interleave Current cable modem downstream Interleave depth Depth (8/16/32/64/128/other). Downstream Receive Power Display the receiver power level after ranging process. Level Downstream SNR Display the SNR of this downstream channel. 6.1.4 Upstream U10C019/U10C020...
  • Page 19: Upstream Burst

    (QPSK/ QAM8 /QAM16/ QAM32/ QAM64/ QAM128/ QAM256). Upstream Symbol Rate Current cable modem upstream symbol rate (Ksym/sec) Upstream transmit Power Level Current cable modem upstream transmit power (dBmV) Upstream Mini-Slot Size Current cable modem upstream mini-slot. 6.1.5 Upstream Burst U10C019/U10C020...
  • Page 20: Operation Configuration

    Scrambler Seed 15 bits (Not used if scrambler is off) Maximum Burst Size 0-255 (mini-slots) Guard Time Size 4-255 (symbols) Last Codeword Length Fixed/shortened Scrambler on/off On/Off 6.1.6 Operation Configuration This page shows the running configuration of cable modem. U10C019/U10C020...
  • Page 21: Event Log

    Display Maximum Upstream Channel Burst Burst Maximum Number of CPEs Shows the maximum CPE that can be connected at LAN side to access Internet at the same time. Modem Capability Displayed certain configuration, like PHS enabled. 6.1.7 Event Log U10C019/U10C020...
  • Page 22: Gateway

    Furthermore, event logs will be stored unless user clicks “clear log” button. Power cycle reboot will not clear event logs. 6.2 G ATEWAY Under gateway, user can configure basic parameters like WAN IP address, LAN IP address, DHCP and DDNS. Also, advanced setting like DMZ, MAC filtering and port forwarding are included. U10C019/U10C020...
  • Page 23: Information

    Display the default gateway IP address. DNS: Display the DNS server IP address. DHCP Remaining Time: Display the remained DHCP lease time before expiration. Refresh Click to refresh the information. LOCAL SETTINGS Gateway IP Address: Display the local IP address of the LAN interface. U10C019/U10C020...
  • Page 24: Basic Setup

    Public IP DHCP Server Range. System Up-Time: Display the accumulated time since the last power cycle. 6.2.2 Basic Setup This page allows configuration of the basic features of the Wireless Cable Modem related to your MSO’s connection. Label Description U10C019/U10C020...
  • Page 25: Dhcp

    Define the Maximum Transmission Unit size, which defines the largest size of the packet or frame that a given physical interface can transfer. 256-1500 Apply Click to save. 6.2.3 DHCP This page allows configuration and displays status of the optional internal DHCP server for the U10C019/U10C020...
  • Page 26 Ethernet link, or via wireless connection. MAC Address Display the MAC address. IP Address Display the IP address. Subnet Mask Display the subnet mask. Duration Display the accumulated time since client acquired the IP address. U10C019/U10C020...
  • Page 27: Dhcp Static Lease

    Filled in with the MAC address that you want to statically assign this reserved IP address to. IP Address Define the reserved IP address for a certain host. Enabled Click to activate this rule. Clear Select to delete the rule. U10C019/U10C020...
  • Page 28: Ddns

    Password Password of the account. Host Name Input the host name of your host IP address Display the current WAN side Public IP address. Status Display the DDNS status. Apply Click to save. Refresh Click to refresh the page. U10C019/U10C020...
  • Page 29: Time

    Define the Time server IP address or Domain name. Time zone Offset Hours Define the time zone to. ‘8’ means GMT + 08, ‘-1’ means GMT -01. Minutes Define the minute offset. Apply Click to save. Reset Values Click to reset values to factory default value. U10C019/U10C020...
  • Page 30: Advanced- Options

    Select to activate UPnP. Be aware that anyone could use an UPnP application to open the web UI login screen without entering the router’s IP address (although you must still enter the password to access the web UI). Apply Click to save. 6.2.8 Advanced - MAC Filtering U10C019/U10C020...
  • Page 31: Advanced - Ip Filtering

    Turn to view remained 10 rules. Totally, 20 rules are supported. Apply Click to save. 6.2.9 Advanced - IP Filtering This page allows configuration of IP address filters in order to block internet traffic to specific network devices on the LAN. U10C019/U10C020...
  • Page 32: Advanced - Port Filtering

    Fill in with end address. Enabled Select to active the rule Apply Click to save. 6.2.10 Advanced - Port Filtering This page allows configuration of port filters in order to block specific internet services to all devices on the LAN. U10C019/U10C020...
  • Page 33: Advanced - Forwarding

    Select to active the rule. Apply Click to save. 6.2.11 Advanced - Forwarding This page allows for incoming requests on specific port numbers to reach web servers, FTP servers, mail servers, etc, so they can be accessible from the public internet. U10C019/U10C020...
  • Page 34 Define the port that published to Internet. End port. Protocol Define the protocol type. Enabled Select to enable this rule. Apply Click to save. Port Map Click to show a list of common application and port. Question: What’s the difference between “Internal Port” and “External Port”? U10C019/U10C020...
  • Page 35: Advanced - Port Triggering

    LAN side host. Target Port is defined as the ports this specific application requires clients host to listen. So, server will return response to these ports. Let’s give an application scenario to get a clear concept. U10C019/U10C020...
  • Page 36 John requests a file from the Real Audio server (port 7070). Port 7070 is a “trigger” port and causes the wireless router to record John’s computer IP address. Ubee wireless router associates John's computer IP address with the "target" port range of 6970-7170.
  • Page 37: Advanced- Pass Through

    Define the protocol type for this rule. Enable Click to active this rule. Apply Click to save. 6.2.13 Advanced- Pass Through This page allows configuration of pass through table, the device in pass through table will be treated as bridge device. U10C019/U10C020...
  • Page 38: Advanced- Dmz Host (Exposed Host)

    Click to save. 6.2.14 Advanced- DMZ Host (Exposed Host) This page allows configuration of a specific network device to be exposed or visible directly to the WAN (public internet). This may be used when applications do not work with port triggers. U10C019/U10C020...
  • Page 39: Wireless

    Wireless stations associating to the wireless router must have the same SSID. Broadcast SSID Click Enable to allow broadcast of SSID. Country When set to USA, Channel 1 to 11 is available. If select worldwide, 13 channels are available. U10C019/U10C020...
  • Page 40: Security

    When set to enabled, wireless clients can access to the network. Apply Click to save. Restore Wireless Click to restore the factory default setting for wireless module. Defaults 6.3.2 Security This page allows configuration of the WEP keys and/or pass phrase. U10C019/U10C020...
  • Page 41 Wireless router (if using WPA-PSK key management) or Interval RADIUS server (if using WPA key management) sends a new group key out to all clients. The re-keying process is the WPA equivalent of automatically changing the WEP key for an AP and U10C019/U10C020...
  • Page 42 If choose to be Enable, then user can use external Registrar to configure this wireless router; otherwise, user has to login to wireless router WEB UI to configure the WPS security settings such as encryption mode and SSID, etc. U10C019/U10C020...
  • Page 43: Access Control

    Display the WPS status. WPS Status: 6.3.3 Access Control This page allows configuration of the Access Control to the AP as well as status on the connected clients. Selects whether clients with the specified MAC address are allowed or restricted wireless access. U10C019/U10C020...
  • Page 44 MAC of the connected wireless client. Age(s) Duration since the wireless client connected to wireless router. RSSI(dBm) Received signal strength in a wireless environment IP Addr Display the IP address assigned to this wireless client. Host Name Host name of the wireless client. U10C019/U10C020...
  • Page 45: Guess Network: Multiple Ssid Support

    (BSSs). As well as the cost of buying extra APs, there was also the possibility of channel interference. The Ubee Wireless Cable Modem supports Multiple Service Set IDentifier which allows you to use one access point to provide several BSSs simultaneously. You can then assign varying levels of privilege to different SSIDs and networks associated.
  • Page 46: Vpn

    Under VPN feature, here provides IPSec VPN, L2TP VPN and PPTP VPN. A virtual private network (VPN) is a computer network in which some of the links between nodes are carried by open connections or virtual circuits in some larger network (e.g., the U10C019/U10C020...
  • Page 47: Vpn- Enable

    T h i s p a g e a l l o w s u s e r t o m a n a g e V P N t u n n e l s w i t h c e n t r a l i z e d vi e w . Label Description L2TP Server Wireless router integrated with L2TP/PPTP server inside, select Enable or Disable. PPTP server Wireless router integrated with L2TP/PPTP server inside, U10C019/U10C020...
  • Page 48: Vpn- Configure

    IPSec SA through which the wireless router and remote IPSec router can send data between computers on the local network and remote network. Before IPSec VPN configuration, you will be involved with such terms like IPSec Algorithms, Authentication Header and ESP protocol. IPSec Algorithms U10C019/U10C020...
  • Page 49 IP header information during the authentication process. However, ESP is sufficient if only the upper layer protocols need to be authenticated. An added feature of the ESP is payload padding, which further protects communications by concealing the size of the packet being transmitted. U10C019/U10C020...
  • Page 50 Web User Interface Label Description Tunnel Select the specific VPN tunnel to configure. U10C019/U10C020...
  • Page 51 (DES, 3DES, AES-128, AES-192 and AES-256), two authentication algorithms (MD5 and SHA1) and three key groups (DH1 and DH2, DH5) when you configure a VPN rule. The ID type and content act as an extra level of identification for incoming U10C019/U10C020...
  • Page 52 "pre-shared" because you have to share it with another party before you can communicate with them over a secure connection. Phase 1 DH group Select which Diffie-Hellman key group (DHx) you want to use for encryption keys. Choices are: U10C019/U10C020...
  • Page 53 VPN gateways to update the encryption and authentication keys. However, every time the VPN tunnel renegotiates, all users accessing remote resources are temporarily disconnected. Phase 2 encryption Select which key size and encryption algorithm to use for U10C019/U10C020...
  • Page 54 Aggressive Mode, which is quicker than Main Mode because it eliminates several steps when the communicating parties are negotiating authentication (phase 1). Perfect forward secrecy Perfect Forward Secret (PFS) is disabled (NONE) by default in phase 2 IPSec SA setup. This allows faster IPSec U10C019/U10C020...
  • Page 55: Vpn - L2Tp / Pptp

    Layer 2 Tunneling Protocol (L2TP) is a tunneling protocol used to support virtual private networks (VPNs). PPTP (Point-to-Point Tunneling Protocol) is a Microsoft proprietary protocol (RFC 2637 for PPTP is informational only) to tunnel PPP frames, which is very similar to L2TP. U10C019/U10C020...
  • Page 56 Click to save. Users Username Manually input the L2TP/PPTP username Password Manually input the L2TP/PPTP password Confirm Password Double confirm with the password. Click to add. User List Display existing user list. Remove Click to delete a user. L2TP Server U10C019/U10C020...
  • Page 57: Vpn - Event Log

    Internet content regardless of filters that may be set up. This check box can be used as a simple override to grant a user full access but still having the ability to keep all of the previous filtering settings stored and available. Session duration timers can also be entered U10C019/U10C020...
  • Page 58 Input username to create a new user. Add user Click to direct add this user into local database even you haven’t finished the configuration for this user. User Settings Enable Click to active this user account, and to modify current U10C019/U10C020...
  • Page 59 This will trigger wireless router to disable this privilege after expiration. Inactivity time Define the time out value when user has no activity with his visiting to Internet. Apply Click to save. Trusted Computers Define the trusted host that will bypass the Parental Control Process. U10C019/U10C020...
  • Page 60: Activation

    "Apply", "Add" or "Remove" button for your new settings to take effect. If you refresh your browser's display, you will see the currently active settings. Label Description Enable Parental Control Enable the checkbox to active the Parental Control feature. Apply Click to save. Content Policy Configure content policy configuration. Configuration U10C019/U10C020...
  • Page 61: Tod Filter

    Click to insert new white list. Remove Allowed Domain Click to delete the selected URL list. 6.5.3 TOD Filter This page allows configuration of time access policies to block all internet traffic to and from specific network devices based on time of day settings. U10C019/U10C020...
  • Page 62 Select the day that this time policy rule limited user to visit Internet. Time to Block Define the detailed time for this policy rule. All Day Select All Day to eliminate any chance for access within the day blocked. Apply Click to save. U10C019/U10C020...
  • Page 63: Event Log

    Display what’s done by parental control, drop or permit an access request. Target Display the destination IP address of a certain access request. User Display the user who triggered this event log. Source Display the source IP address of this event. U10C019/U10C020...
  • Page 64: Firewall

    It should never be the only mechanism or method employed. For a firewall to guard effectively, you must design and deploy it appropriately. This requires integrating the firewall into a broad information-security policy. In addition, specific policies must be implemented within the firewall itself. U10C019/U10C020...
  • Page 65: Content Filter

    WAN it is possible for LAN users to circumvent content filtering by pointing to this proxy server. Filter Cookies Cookies are files stored on a computer’s hard drive. Some web servers use them to track usage and provide service based on ID. U10C019/U10C020...
  • Page 66 Depending on the encoding used for the clip, some or a majority of the packets will become fragmented. For clips encoded at 300 Kbps, 66% of the packets are IP fragments, while below 100 Kbps there is no fragmentation. U10C019/U10C020...
  • Page 67: Event Log

    Display the time when the last of the firewall event occurred. Target Display the destination IP address of this access event. Source Display the source IP address of this access event. E-mail log Click to send current Firewall event log to e-mail address specified. U10C019/U10C020...
  • Page 68: Remote Log

    SysLog server Define the IP address of the Syslog server. Apply Click to make the configuration to take effect. 6.7 T OOLS 6.7.1 Ping This page provides ping diagnostics to help with IP connectivity problems. U10C019/U10C020...
  • Page 69: Trace Route

    Click to stop test Clear Results Click to clear existing testing result. Results This area will display result. Refresh Click to refresh old logs. 6.7.2 Trace Route This page provides trace route diagnostics to help with IP connectivity problems. U10C019/U10C020...
  • Page 70: Client List

    Abort Test Click to stop test Clear Results Click to clear existing testing result. Results This area will display tracert route operation result. Refresh Click to refresh old logs. 6.7.3 Client List This page shows connected computer in client list. U10C019/U10C020...
  • Page 71: Frequency Scanning Plan

    6.7.4 Frequency Scanning Plan Label Description Lowest Center Display the lowest center frequency Frequency Highest Center Display the highest center frequency Frequency Channel Spacing Display spectrum width. In US area, usually be 6000000Hz, In EU area, usually be 8000000Hz. U10C019/U10C020...
  • Page 72: Password

    Double confirm with the new password. 6.7.6 User Defaults This page allows you to restore factory defaults to the system. Label Description Restore Defaults Select to make the wireless router to reset to factory default settings only for firewall and parental settings. U10C019/U10C020...
  • Page 73 Web User Interface Reset The system Select to do a power cycle reboot. U10C019/U10C020...
  • Page 74 U10C019/U10C020...

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