ANEL ONNECTORS 2.4 C ............................8 ABLE ODEM 2.4.1 DDM3500 with ORANGE and GREEN LEDs ..................... 8 2.4.2 DDM3500 with BLUE and GREEN LEDs ....................9 3 INSTALL THE DEVICE ............................10 3.1 C ............................10 ...
Ubee DDM3500 Cable Modem User Guide, September, 2010 1 Safety Guidelines The following information provides safety guidelines for anyone installing and maintaining the DDM3500 cable modem. Read all safety instructions in this guide before attempting to unpack, install, operate, or connect power to this product.
2 Introduction Welcome to the Ubee family of data networking products. This document explains device operations and instructions on how to connect and use the DDM3500 Cable Modem. 2.1 Device Specifications This section provides the technical specifications of the DDM3500 Cable Modem.
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Ubee DDM3500 Cable Modem User Guide, September, 2010 Network Device Management DHCP Client Ethernet 10/100/1000 BaseT, full-duplex auto-negotiate functionality, IPv4 and IPv6 support DOCSIS, Web-Based, and XML Configuration Firmware Upgrade via TFTP Configuration Backup and Restore ...
Ubee DDM3500 Cable Modem User Guide, September, 2010 2.3 Back Panel Connectors This section explains the device’s back panel. This is where you plug in the included power adapter. Note: Use only the power Power adapter that ships with the cable modem.
Ubee DDM3500 Cable Modem User Guide, September, 2010 2.4 Cable Modem LEDs This section explains the device’s LED behavior. Important: Older versions of the device use green orange LEDs, newer versions use blue green LEDs. Therefore, LED tables for each type are provided, as indicated below: •...
Ubee DDM3500 Cable Modem User Guide, September, 2010 Mbps speed negotiated) Ethernet traffic depends on provisioning state blink 2.4.2 DDM3500 with BLUE GREEN LEDs LED Name Upstream Downstream Online Ethernet/Link Power single bonded single bonded Provisioning State Driver init blink...
--an internet browser must be installed on the computer (Internet Explorer 6.0 or later, Netscape, Safari) 2. Connect a coaxial cable from the Cable/RF port on the DDM3500 cable modem to the cable wall outlet (or cable splitter, if used).
Ubee DDM3500 Cable Modem User Guide, September, 2010 4 Access the Web Interface Use this chapter to access the DDM3500’s web interface. The web interface allows you to view parameters of the device’s operations and to reset its configuration. 1. Make sure that a computer is connected to the DDM3500, as described in Connect the Device on page 10.
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Ubee DDM3500 Cable Modem User Guide, September, 2010 5. Click Login on the left side of the screen. In the Login pop-up window enter the login credentials as shown below: Username: D0nt4g3tme Password: 6. Click OK after entering the login.
Ubee DDM3500 Cable Modem User Guide, September, 2010 4.1 Cable Modem Information Use the following procedure to review key information about the cable modem. 1. Access the web interface. Refer to page 11 for instructions if required. 2. Click Information from the left-side of the screen. Refer to the table below for more detailed information.
Ubee DDM3500 Cable Modem User Guide, September, 2010 4.2 Status Use the following procedure to review the operational status of the cable modem. 1. Access the web interface. Refer to page 11 for instructions if required. 2. Click Status from the left-side of the screen. Refer to the table below for more detailed information.
1. Access the web interface. Refer to page 11 for instructions if required. 2. Click Downstream from the left-side of the screen. Refer to the table below for more detailed information. Note: While 4 channels are displayed in the example above, the DDM3500 has 8 downstream channels. Item...
Ubee DDM3500 Cable Modem User Guide, September, 2010 This field displays R-S codewords received on this channel Correctable Codewords with correctable errors. This field displays R-S codewords received on this channel Uncorrectable Codewords with uncorrectable errors. Click to re-display the current state of information in this Refresh screen.
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Ubee DDM3500 Cable Modem User Guide, September, 2010 Mini-Slot Size Displays the current locked upstream mini-slot. Power Level (dBmV) Displays the current locked upstream transmit power. Displays the number of timeouts waiting for a valid UCD T1 Timeouts from the CMTS.
Ubee DDM3500 Cable Modem User Guide, September, 2010 4.5 Upstream Burst Use the following procedure to review detailed information regarding the cable modem’s upstream burst attributes. 1. Access the web interface. Refer to page 11 for instructions if required. 2. Click Upstream Burst from the left-side of the screen. Refer to the table below for more detailed information.
Ubee DDM3500 Cable Modem User Guide, September, 2010 Item Description Scrambler on/off Displays the state of the scrambler, ON/OFF. Refresh Click to re-display the current state of information in this screen. 4.6 Event Log Use the following procedure to review the event log generated by the cable modem. The event log captures all key behavioral activity of the cable modem.
Ubee DDM3500 Cable Modem User Guide, September, 2010 5 Tool Page The Tool options of the web interface allow you to reset/power cycle the cable modem or perform a factory default. 1. Access the web interface. Refer to page 11 for instructions if required.
Ubee DDM3500 Cable Modem User Guide, September, 2010 5.2 Reset Modem This option allows you to reset the cable modem just as you would by power-cycling or performing an SNMP reset of the device. This reset does not perform a factory default.