Internet - Gateway 200 User Manual

Chapter 16: Troubleshooting
Caution
■ Save your files to a diskette or another drive. If the hard drive is full, copy
any files not regularly used to diskettes or other backup media, then delete
them from the hard drive.
Help and
Support
You see a "Data error" message
This may be the result of a defective area on the hard drive. To fix hard drive
problems, run the Error checking program. For more information, see
"Checking the hard drive for errors" on page 227.
The hard drive cannot be accessed, or you see a "General failure
reading drive C" error message
■ If a diskette is in the diskette drive, eject it and restart your notebook.
■ Make sure that the hard drive cable is installed correctly. Remove it, firmly
reattach it, then restart your notebook. For more information, see
"Replacing the hard drive kit" on page 256.
■
If your notebook has been subjected to static electricity or physical shock,
you may need to reinstall the operating system.
You see a "Non-system disk", "NTLDR is missing", or "disk" error
message
■ Eject the diskette from the diskette drive, then press E

Internet

You cannot connect to the Internet
■ Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See "Left side" on page 3 to make sure that the
connections have been made correctly.
270
All deleted files will be lost when you empty the Recycle
Bin.
For more information about file management in
Windows XP, click Start, then click Help and Support.
Type the keyword file management in the Help and
Support Search box
arrow.
www.gateway.com
, then click the
.
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