Gateway 200 User Manual
Gateway 200 User Manual

Gateway 200 User Manual

Gateway user's guide notebook 200
Hide thumbs Also See for 200:
Table of Contents

Advertisement

Quick Links

Advertisement

Table of Contents

Troubleshooting

loading

Summary of Contents for Gateway 200

  • Page 3: Table Of Contents

    Gateway model number ........
  • Page 4 Gateway Web site ........
  • Page 5 Sending e-mail ..........88 Checking your e-mail .
  • Page 6 Automatically cancelling a fax in Windows XP ......145 9 Managing Power ..........147 Monitoring the battery charge .
  • Page 7 Playing multi-player games ........189 Selecting a network connection .
  • Page 8 Cleaning the exterior ..........226 Cleaning the keyboard .
  • Page 9 Telephone support ..........273 Before calling Gateway Technical Support ......273 Telephone numbers .
  • Page 10 viii...
  • Page 11: Checking Out Your Gateway 200

    Your Gateway 200 This chapter introduces you to the basic features of your notebook. Read this chapter to learn: How to identify the features of your Gateway notebook How to locate your notebook’s model and serial number How to locate the Microsoft Certificate of Authenticity...
  • Page 12: Front

    Chapter 1: Checking Out Your Gateway 200 Front Component LCD panel release latch LCD panel release latch Description Open the LCD panel by sliding the release latch to the right. www.gateway.com...
  • Page 13: Left Side

    PC card IEEE eject button 1394 port Microphone Headphone jack jack www.gateway.com Left side PC card slot ® ® or i.Link ) device...
  • Page 14 Chapter 1: Checking Out Your Gateway 200 Component Icon PC Card eject button PC Card slot Description Press the eject button to remove the PC Card from the PC Card slot. For more information, see “Adding and removing a PC Card”...
  • Page 15: Right Side

    Plug USB (Universal Serial Bus) devices (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. Monitor port Plug an analog VGA monitor into this port. Ventilation fan USB port www.gateway.com Right side Monitor port...
  • Page 16: Back

    Chapter 1: Checking Out Your Gateway 200 Back Component Icon Kensington™ lock slot Description Secure your computer to an object by connecting a Kensington cable lock to this slot. www.gateway.com Kensington lock slot...
  • Page 17: Bottom

    Connect the docking station to this port. Warning! Power is passed through this connection. This docking connection is certified to UL 1950 for use only with Gateway 200 docking stations. The optional wireless Ethernet mini PCI card is located in this bay.
  • Page 18: Keyboard Area

    Chapter 1: Checking Out Your Gateway 200 Keyboard area For information on using your keyboard, see “Using the keyboard” on page 37. Power button Keyboard Component Internet button Status indicators Touchpad Speakers Speakers Touchpad Status indicators Icon Description Press this button to open your Web browser. For more information, see “Internet button”...
  • Page 19 For more information, see “Using the keyboard” on page 37. Press to turn the power on or off. You can also configure the power button for Standby/Resume mode. For more information on configuring the power button mode, see “Changing power settings” on page 155. www.gateway.com Keyboard area...
  • Page 20: Identifying Your Model

    Important Gateway model number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance. Gateway model number Gateway serial number You can locate the Gateway serial number: Printed on a white sticker on the bottom or back of your notebook.
  • Page 21: Internal Wireless Label

    IEEE 802.11b RLAN Approvals: FCC ID HFS9550015318 CANADA ID 1787104509A Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. www.gateway.com Identifying your model...
  • Page 22: Finding Your Specifications

    For more information about your computer, such as memory size, memory type, and hard drive size, go to the eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. In Windows XP, view your computer’s serial number by clicking...
  • Page 23 Finding your specifications You can also find out more about your computer at the Gateway eSupport site. Visit support.gateway.com. www.gateway.com...
  • Page 24: Accessories

    Chapter 1: Checking Out Your Gateway 200 Accessories Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessory Store at accessories.gateway.com. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary.
  • Page 25 Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents. Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents. www.gateway.com...
  • Page 26 Chapter 1: Checking Out Your Gateway 200 www.gateway.com...
  • Page 27: Checking Out Your Gateway 200 Docking Station

    Checking Out Your Gateway 200 Docking Station The docking station gives you access to additional drives and ports not found on your notebook. The docking station also gives you a convenient way to attach external devices such as a monitor or a full-size keyboard.
  • Page 28: Top

    Chapter 2: Checking Out Your Gateway 200 Docking Station 5.25-inch module bay release latch Component Docking connector 3.5-inch module bay release latch 5.25-inch module bay release latch Docking connector Description Connect your notebook to this connector. Warning! Power is passed through this connection. This docking connection is certified to UL 1950 for use only with Gateway 200 notebooks.
  • Page 29: Front

    Press this button to prepare your notebook to be undocked while your notebook is turned on. For more information, see “Separating from the docking station” on page 33. Use this bay for a diskette drive. For more information, see “Changing drives” on page 96. www.gateway.com Front...
  • Page 30: Left Side

    Chapter 2: Checking Out Your Gateway 200 Docking Station Left Side Docking release lever Component Docking release lever S/PDIF digital audio jack Speaker S/PDIF digital Speaker audio jack Icon Description Pull to release your notebook from the docking station. For more information, see “Separating from the docking station”...
  • Page 31: Right Side

    Provides audio output when headphones or amplified speakers are not plugged in. Docking release lever Pull to release your notebook from the docking station. For more information, see “Separating from the docking station” on page 33. www.gateway.com Right Side Docking release lever...
  • Page 32: Back

    Chapter 2: Checking Out Your Gateway 200 Docking Station Back Kensington lock slide PS/2 port ports Component Kensington™ lock slide PS/2 port USB ports IEEE 1394 port Serial port Parallel port Monitor port Serial Parallel port port IEEE 1394 port...
  • Page 33 “Connecting to a wired Ethernet network” on page 47 and “Networking Your Computer” on page 187. Plug the AC adapter cable into this connector. Secure your computer to an object by connecting a Kensington cable lock to this slot. www.gateway.com Back...
  • Page 34: Bottom

    Chapter 2: Checking Out Your Gateway 200 Docking Station Bottom Docking release lever 3.5-inch module bay Component Docking release lever System identification label 5.25-inch modular bay 3.5-inch modular bay 5.25-inch module bay Description Pull to release your notebook from the docking station. For more information, see “Separating from the docking station”...
  • Page 35: Getting Started

    Getting Started This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to: Connect the AC adapter Start and turn off your notebook Connect and separate from the docking station Identify the status indicators...
  • Page 36: Connecting The Ac Adapter

    Make sure that you use the AC adapter that came with your notebook. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged. www.gateway.com...
  • Page 37 Connecting the AC adapter Connect the AC adapter to your notebook’s power connector. -OR- Connect the AC adapter to the docking station if the docking station is installed. www.gateway.com...
  • Page 38: Protecting From Power Source Problems

    Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. High voltages can enter your notebook through both the power cord and the modem connection.
  • Page 39: Starting Your Notebook

    Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 155. If you are starting your notebook for the first time, follow the on-screen instructions to set up your notebook. www.gateway.com Starting your notebook...
  • Page 40: Waking Up Your Notebook

    . The Turn Off Computer dialog box Turn Off Computer . Windows shuts down and turns off your notebook. . The Shut Down Windows dialog box opens. Shut Down What do you want your computer to do Shut down www.gateway.com...
  • Page 41: Restarting (Rebooting) Your Notebook

    As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts. Restarting (rebooting) your notebook . A window opens that lets you close a program that End Task then release it. 10 seconds. www.gateway.com...
  • Page 42: Connecting To The Docking Station

    Failure to unplug these cables may result in damage to your notebook or connectors. Press down on the outside edges of your notebook. Do not press in the middle or you may damage the LCD screen. www.gateway.com...
  • Page 43: Separating From The Docking Station

    To separate your notebook from the docking station: If your notebook is turned on, press the Undock button on front of the docking station for one second. The “Dock Change” message appears on the screen. Separating from the docking station www.gateway.com...
  • Page 44 Tilt the back of your notebook up. Lift your notebook off of the docking station. Disconnect the AC adapter from the docking station. Connect the AC adapter to your notebook. Start www.gateway.com , then click Undock , then click Start...
  • Page 45: Status Indicators

    Status indicators Status indicators Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. Pad lock Power Caps lock Hard drive Battery Scroll lock www.gateway.com...
  • Page 46 LED off - power is off. The hard drive is in use. This indicator shows your battery status: LED green - battery is fully charged LED amber - battery is charging LED off - notebook is running on battery only www.gateway.com...
  • Page 47: Using The Keyboard

    USB or PS/2 port. You do not need to shut down your notebook to connect a USB keyboard. We recommend you shut down your notebook before connecting a PS/2 keyboard. Function keys/System keys /Application key Windows key Numeric keypad Arrow/Navigation keys www.gateway.com...
  • Page 48: Key Types

    , or TATUS TANDBY AUSE Press this key for quick access to shortcut menus and help assistants in Windows. www.gateway.com to perform actions in may open help. key to to turn on the numeric keypad. (Explorer utility). ) to perform a specific action.
  • Page 49: System Key Combinations

    The Scroll Lock status indicator appears when this function is turned on. (This function is only available in some programs.) Pause execution of a DOS program. (This function is only available in some programs.) www.gateway.com Using the keyboard...
  • Page 50 Move the cursor up one screen. (This function is only available in some programs.) Decrease the brightness of the display. Move the cursor down one screen. (This function is only available in some programs.) Increase the brightness of the display. www.gateway.com...
  • Page 51: Internet Button

    If you have an always on Internet connection, you may want to run a Web browser such as Microsoft Internet Explorer or Netscape Navigator when you press this button. For more information, see “Using the Internet” on page 81. www.gateway.com...
  • Page 52 Microsoft Wordpad or Microsoft Paint. Important Complete the following steps if you want the Internet button to run a program other than Microsoft Internet Explorer. To reprogram the Gateway 200 Internet button: Double-click the Key Setting box opens. Click Browse Browse for the program (such as aol.exe, netscp6.exe, or winword.exe) that...
  • Page 53: Using The Ez Pad Touchpad

    The EZ Pad™ consists of a touchpad and two buttons. Left touchpad button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. Right touchpad Touchpad button www.gateway.com Using the EZ Pad touchpad...
  • Page 54: Using The Touchpad

    Attaching a PS/2 mouse to your notebook or docking station may turn off the touchpad. www.gateway.com Move your finger around on the touchpad. If you run out of space and need to move the pointer...
  • Page 55 Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want www.gateway.com Using the EZ Pad touchpad...
  • Page 56: Connecting The Modem

    Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. Start your notebook, then start your communications program. To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. www.gateway.com on the left...
  • Page 57: Connecting To A Wired Ethernet Network

    Insert one end of the network cable into the network jack side of your notebook. -OR- Insert one end of the network cable into the network jack of the docking station. Connecting to a wired Ethernet network www.gateway.com on the left on the back...
  • Page 58: Broadband Internet Connections

    For more information about port locations, see “Checking Out Your Gateway 200” on page 1 and “Checking Out Your Gateway 200 Docking Station” on page 17.
  • Page 59: Getting Help

    Getting Help This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access: HelpSpot™ Online help Gateway Web site www.gateway.com...
  • Page 60: Helpspot

    Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. HelpSpot also has an area called Contact Gateway that helps you find the right resource at Gateway to answer your questions or help solve your problems.
  • Page 61 HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your touchpad, and other tasks, click the link on the HelpSpot Using your computer main page.
  • Page 62: Searching For A Topic

    Internet to search for and access these topics. Gateway.com Search - These topics are located on the Gateway Web site and contain the words you entered in the connected to the Internet to search for and access these topics.
  • Page 63: Helpspot Videos

    HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: To watch a video in HelpSpot, click page, then click a video title. The video plays. on the HelpSpot home Video Tutorials www.gateway.com HelpSpot...
  • Page 64: Online Help

    Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. Help www.gateway.com menu or by clicking...
  • Page 65: Gateway Web Site

    Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials and personalized information about your system. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see “Using the Internet”...
  • Page 66: Using Esupport

    The Account Info tab contains support for non-technical issues, like the status of your order or changing your account address. or click to walk through a step-by-step wizard to locate your drivers. to get a list of Gateway telephone Call Us www.gateway.com Look up my serial number...
  • Page 67: Windows Basics

    Windows Basics Read this chapter to learn how to: Use the Windows desktop Manage files and folders Work with documents Use shortcuts www.gateway.com...
  • Page 68: About The Windows Environment

    Your desktop may be different from this example, depending on how your computer is set up. Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support. Type the keyword Windows desktop in the HelpSpot Search box www.gateway.com , then click the arrow.
  • Page 69: Using The Desktop

    When you move the mouse pointer over any menu item that has an arrow next to it, another menu, called a submenu, opens and reveals related files, programs, or commands. to see all programs and files in the Start Programs www.gateway.com Using the desktop...
  • Page 70 Click a file or program to open it. Help and For more information about the Windows XP Start menu, Support click Start, then click Help and Support. Type the keyword Windows Start menu in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 71: Adding Icons To The Desktop

    For more information about desktop icons in Windows XP, Support click Start, then click Help and Support. Type the keyword desktop icons in the HelpSpot Search All Programs . A shortcut icon for that Desktop (create shortcut) , then click the arrow. www.gateway.com Using the desktop...
  • Page 72: Identifying Window Items

    When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the Title bar Menu bar icon in the My Computer window. Local Disk (C:) www.gateway.com Close Maximize Minimize...
  • Page 73 Clicking the close button closes the active window or program. Clicking an item on the menu bar starts an action such as Print or Save. , then click the arrow. www.gateway.com Identifying window items...
  • Page 74: Working With Files And Folders

    DVD or recordable CD drive. To view the drives on your computer: In Windows XP, click - OR - In Windows 2000, double-click the Drives , then click Start My Computer icon on the desktop. My Computer www.gateway.com on the Start menu.
  • Page 75: Creating Folders

    Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files. Folders Files Show the contents of this drive , then click the arrow. www.gateway.com Working with files and folders...
  • Page 76 For more information about creating files and folders in Windows XP, click Start, then click Help and Support. Type the keyword creating files and folders in the HelpSpot Search box the arrow. www.gateway.com on the Start menu. icon on the desktop. Show the contents of this Show .
  • Page 77: Copying And Moving Files And Folders

    A pop-up menu opens on the desktop. Click on the pop-up menu. Copy Open the destination folder. With the pointer inside the destination folder, right-click. Click . A copy of the file or folder appears in the new location. Paste www.gateway.com Working with files and folders...
  • Page 78 For more information about copying files and folders or moving files and folders in Windows XP, click Start, then click Help and Support. Type the keyword copying files and folders or moving files and folders in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 79: Deleting Files And Folders

    . Windows moves the files and folders to the Delete icon. The Recycle Bin window opens and lists Recycle Bin . Windows returns the deleted files or folders Restore www.gateway.com Working with files and folders , then click...
  • Page 80: Browsing For Files And Folders

    Windows XP, click Start, then click Help and Support. Type the keyword emptying Recycle Bin in the HelpSpot Search box , then click Start My Computer My Computer www.gateway.com , then click the arrow. . The My Computer icon on the desktop. The...
  • Page 81 Support in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the HelpSpot Search box www.gateway.com Working with files and folders Show the contents of this folder , then click the arrow. Show...
  • Page 82: Searching For Files

    Time period in which it was created or modified You can also combine search criteria to refine searches. Files and folders found using this utility can be opened, copied, cut, renamed, or deleted directly from the list in the results window. www.gateway.com...
  • Page 83: Using The Windows Search Utility

    If you type part of the name, Search will list all of the file and folder names containing the letters you typed. , then click . The Search Results window Start Search , then click Start Search For Files or Folders www.gateway.com Searching for files . The...
  • Page 84 . When the search is completed, Windows lists Search Now For more information about searching for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword searching in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 85: Working With Documents

    WordPad starts and a blank document opens. Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. Help , then click Accessories WordPad www.gateway.com Working with documents on its menu bar. . Microsoft...
  • Page 86: Saving A Document

    Save in box. File name For more information about saving documents in Windows XP, click Start, then click Help and Support. Type the keyword saving in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 87: Opening A Document

    For more information about opening documents in Support Windows XP, click Start, then click Help and Support. Type the keyword opening files in the HelpSpot Search Open list, then click the folder you Look in , then click the arrow. www.gateway.com Working with documents...
  • Page 88: Printing A Document

    . The Print dialog box opens. Print . The document prints. For more information about printing documents in Windows XP, click Start, then click Help and Support. Type the keyword printing in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 89: Shortcuts

    The file or folder is not stored in the Recycle Bin. Click the file or folder, press , type the new name, then press NTER Press Press www.gateway.com Shortcuts key, . The HIFT ELETE , then click...
  • Page 90 Chapter 5: Windows Basics www.gateway.com...
  • Page 91: Using The Internet

    World Wide Web. Read this chapter to learn how to: Set up and access an Internet account using ® America Online Connect to a Web site using a browser Download files from the Internet Send and receive e-mail using America Online www.gateway.com...
  • Page 92: Learning About The Internet

    For the location of your modem jack, see “Left side” on page 3. For the location of your Ethernet jacks, see “Left side” on page 3 and “Back” on page 22. ISP Servers let you connect to the Internet and access your e-mail messages. www.gateway.com...
  • Page 93: Setting Up An Internet Account

    To set up an Internet account with America Online: Click Start All Programs Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. Setting up an Internet account , then click America Online www.gateway.com...
  • Page 94: Accessing Your Internet Account

    For general information about using Internet accounts in Windows XP, click Start, then click Help and Support. Type the keyword ISP in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 95: Using The World Wide Web

    You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. To learn more about using the Web browser features, click in the menu bar. Help Link page Linked Web page www.gateway.com...
  • Page 96: Connecting To A Web Site

    To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click - OR - On the current Web page, click a link to a Web site.
  • Page 97: Downloading Files

    For more information about downloading files in Support Windows XP, click Start, then click Help and Support. Type the keyword downloading files in the HelpSpot Search box on the browser address , then click the arrow. www.gateway.com Using the World Wide Web...
  • Page 98: Using E-Mail

    Type the subject of your e-mail in the Type the e-mail message. When finished, click e-mail address you specified. jdoe@aol.com User name Internet domain name Subject . Your e-mail is sent over the Internet to the Send Now www.gateway.com box.
  • Page 99: Checking Your E-Mail

    Help and For general information about using e-mail in Windows XP, Support click Start, then click Help and Support. Type the keyword e-mail in the HelpSpot Search box , then click the arrow. www.gateway.com Using e-mail...
  • Page 100 Chapter 6: Using the Internet www.gateway.com...
  • Page 101: Using Multimedia

    Swap a bay module (a DVD or recordable CD drive) Adjust the volume Play CDs Record and play audio files Use Windows Media Player Use MusicMatch Use a recordable drive to create CDs Play DVDs Capture video using the IEEE 1394 (also known as Firewire or i.Link) port www.gateway.com...
  • Page 102: Using Drives

    Chapter 7: Using Multimedia Using drives This section explains how to use the diskette and optical drives installed in the docking station. Activity light Eject button Manual eject hole www.gateway.com Diskette slot Eject button...
  • Page 103: Using The Diskette Drive

    Insert the diskette into the diskette drive in the docking station with the label facing up. Important If the diskette drive is not in the docking station modular bay, you need to inserting it. For more information about inserting modules, see “Changing drives” on page 96. www.gateway.com Using drives...
  • Page 104: Using The Dvd Or Recordable Cd Drive

    Use a combination DVD/CD-RW drive for installing programs, playing audio CDs, playing DVDs, accessing data, and recording music and data to CD-R or CD-RW discs. For more information, see “Using a recordable CD drive” on page 119. www.gateway.com , then click Start...
  • Page 105: Inserting A Cd Or Dvd

    Important If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing drives” on page 96. www.gateway.com Using drives...
  • Page 106: Changing Drives

    The diskette drive can only be used in the right-side (3.5-inch) modular bay. All other drives can only be used in the left-side (5.25-inch) modular bay. 3.5-inch bay module www.gateway.com...
  • Page 107 Slide the bay module out. Firmly push the new bay module straight into the bay until the latch clicks into place. Place the notebook back on the docking station. Turn your notebook on. www.gateway.com Using drives...
  • Page 108: Adjusting The Volume

    Control Panel is in Category View, click Click/Double-click the . The Sounds and Audio Devices Properties dialog box opens. Devices . The Control Panel window opens. If your Control Panel Sounds, Speech, and Audio Devices Adjust the system volume www.gateway.com Sounds and Audio...
  • Page 109 Devices slider to change the volume or click to select the , then click the arrow. . The Control Panel window opens. If your Sounds, Speech, and Audio Devices Adjust the system volume www.gateway.com Adjusting the volume Sounds and Audio...
  • Page 110 For more information about the volume controls, click Click X in the top-right corner of the window to close it. tab. in the area. Device volume , the check box next to the audio device you want to www.gateway.com in the window. Help...
  • Page 111: Adjusting The Volume In Windows 2000

    “System key combinations” on page 39. To adjust overall volume level from Windows: Click the speaker icon the volume or click to select the on the taskbar, then drag the slider to change check box. Mute www.gateway.com Adjusting the volume...
  • Page 112 For more information about the volume controls, click Control window. Click X in the top-right corner of the window to close it. on the taskbar. The Volume Control , the audio device you want to adjust, then Options Properties www.gateway.com in the Volume Help...
  • Page 113: Listening To Cds

    - OR - If a dialog box does not open with a list of CD players, click click Windows Media Player . The Windows Media Player opens. www.gateway.com Listening to CDs . You can also Help Windows Media Player , then...
  • Page 114 Help and Support (play). Stop Volume Previous Mute Next For more information about playing CDs in Windows XP, click Start, then click Help and Support. Type the keyword playing CDs in the HelpSpot Search , then click the arrow. www.gateway.com...
  • Page 115: Listening To Cds In Windows 2000

    If you do not hear audio or you want to change the volume, see “Adjusting the volume in Windows 2000” on page 101. , then click . When the CD Player opens, CD Player Eject CD Stop Play Skip Forward Next Previous www.gateway.com Listening to CDs Start Programs...
  • Page 116: Recording And Playing Audio

    Name the recording, specify the location where you want to save the recording, then click All Programs Accessories Entertainment Rewind Play Fast Forward Stop (stop). . The Save As dialog box opens. Save As . The recording is saved. Save www.gateway.com , then click Sound Record...
  • Page 117 Windows XP, click Start, then click Help and Support. Type the keyword recording audio or playing audio in the HelpSpot Search box click the arrow. . The Open dialog box opens. Open (play), then stop playing the file by www.gateway.com Recording and playing audio , then...
  • Page 118: Playing Audio And Video Files With The Windows Media Player

    - OR - In Windows 2000, click click Windows Media Player Play Start All Programs Start Programs . The Windows Media Player opens. Stop www.gateway.com Help , then click Windows Media Player , then Accessories Entertainment Video file information Video screen...
  • Page 119 Support the Windows Media Player in Windows XP, click Start, then click Help and Support. Type the keyword Media Player in the HelpSpot Search www.gateway.com . The Open dialog box opens. Open (play), then stop playing the file by , then click the arrow.
  • Page 120: Using Musicmatch

    For more information on using MusicMatch, see its online help. Playing CDs You can use the MusicMatch program to play music CDs. Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. www.gateway.com...
  • Page 121 The first time you insert a music CD, the Audio CD dialog box opens. Click Play Audio CD using MUSICMATCH Jukebox opens, the CD begins playing, and the names of the music tracks appear in the playlist area. , then click www.gateway.com Using MusicMatch . MusicMatch...
  • Page 122: Creating Mp3 Music Files

    For more information about swapping modules, see “Changing drives” on page 96. tab in the MusicMatch window. The names of the music tracks Some music CDs have copy protection software. You cannot copy tracks from these CDs. www.gateway.com...
  • Page 123 . The MusicMatch window opens. Jukebox - OR - If a dialog box does not open, click click MusicMatch Jukebox Record Play Audio CD using MUSICMATCH Start All Programs . The MusicMatch window opens. www.gateway.com Using MusicMatch , then MusicMatch...
  • Page 124 Click the record button. The Recorder window opens. Click to clear the check box for any track you do not want to record (rip). Click When a message appears that tells you the DVD or recordable CD drive needs to be configured, click Track list www.gateway.com...
  • Page 125: Editing Track Information

    Enter information such as track title, lead artist, album, and genre. Click . The new track information appears in the MusicMatch playlist, music library, and recorder window. . The library window opens. My Library www.gateway.com Using MusicMatch . The Edit Track Tag(s)
  • Page 126: Building A Music Library

    Internet, MP3 files that you download are automatically added to your music library. Caution During the download process, MP3 files may become corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again. www.gateway.com...
  • Page 127: Changing The Music Library Display Settings

    To change the music library display settings: In MusicMatch, click opens. Click the Music Library Click the categories that you want to display in the columns, then click , then click . The Settings dialog box Options Settings tab. www.gateway.com Using MusicMatch...
  • Page 128: Listening To Internet Radio

    - OR - To play another Internet radio station, click appropriate category in the Station Selector, the radio station, then click (play). MusicMatch connects to the station and plays the audio. . The Radio window opens. Broadcast Stations www.gateway.com , the...
  • Page 129: Using Advanced Features

    If you record copyrighted material on a CD, you need permission from the copyright owner. Otherwise, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, contact your legal advisor. www.gateway.com Using a recordable CD drive...
  • Page 130 Project Selector make a data CD dataCD project Create a CD using Roxio Easy CD Creator . The Select a Project window opens. Start All Programs . The Select a Project window opens. www.gateway.com Roxio Easy CD Creator...
  • Page 131 CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.com Using a recordable CD drive , then click .
  • Page 132 Click the file you want to record (hold down the C you click to select multiple files) in the Source pane, then click After you have added all of your files, click dialog box opens. record . The Record CD Setup record Start Recording www.gateway.com or S key when HIFT...
  • Page 133: Creating Music Cds

    Important Some CDs have copy protection software. You cannot create MP3 files from these CDs and you may not be able to listen to these CDs on your computer. , then click the arrow. www.gateway.com Using a recordable CD drive...
  • Page 134 CD players, use a CD-R disc. Create a CD using Roxio Easy CD Creator . The Select a Project window opens. Start All Programs . The Select a Project window opens. musicCD project www.gateway.com Roxio Easy CD Creator...
  • Page 135 CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.com , then click make a music CD...
  • Page 136 CD project. You can add up to 99 tracks and files, or up to 650 MB (74-minute CD) or 700 MB (80-minute CD) of tracks and files to a music CD project. www.gateway.com or S key when...
  • Page 137: Copying Cds

    We recommend that you do not use your computer for other tasks while creating a CD. Start Recording . When the recording is complete, you may see a Record , then click the arrow. www.gateway.com Using a recordable CD drive . The Record record...
  • Page 138 Take no action Create a CD using Roxio Easy CD Creator . The Select a Project window opens. Start All Programs . The Select a Project window opens. CD copier CD copier www.gateway.com Roxio Easy CD Creator...
  • Page 139 Help and For more information about copying CDs in Windows XP, Support click Start, then click Help and Support. Type the keyword copying CDs in the HelpSpot Search www.gateway.com Using a recordable CD drive , then click CD copier CD copier...
  • Page 140: Playing A Dvd

    Windows Media Player cannot play a DVD, you will need to install the InterVideo DVD program. To install the InterVideo program, insert the InterVideo DVD Software disc into your DVD drive and follow the on-screen instructions. www.gateway.com Help , then Start All Programs Start .
  • Page 141 Help and For more information about playing DVDs in Windows XP, Support click Start, then click Help and Support. Type the keyword playing DVDs in the HelpSpot Search www.gateway.com Playing a DVD (play). The DVD plays. , then click the arrow.
  • Page 142: Capturing Video

    Pinnacle Expression CD. Insert the CD into your DVD or recordable CD drive and follow the instructions in the setup wizard. For more information on using Pinnacle Expression, see its online help and the online guide located on the program CD. www.gateway.com , then click Pinnacle Expression...
  • Page 143: Sending And Receiving Faxes

    Internet while sending and receiving faxes. Help and For more information about sending and Support receiving faxes in Windows XP, click Start, then click Help and Support. Type the keyword Fax in the HelpSpot Search box click the arrow. , then www.gateway.com...
  • Page 144: Installing And Configuring Fax

    . The Control Panel window opens. Control Panel Add and Remove Programs Add/Remove Windows Components , then click Next to exit the Windows Components Wizard. to close the Add or Remove Programs dialog box. www.gateway.com Install . The Add or Remove Programs . The Windows...
  • Page 145: Configuring Fax In Windows Xp

    Enter the information about yourself that you want to appear on your fax cover page, then click screen opens. Accessories Communications . The Select Device for Sending or Receiving Faxes Next www.gateway.com Installing and configuring Fax , then click . The Sender Next...
  • Page 146 Please select the fax device check box. Enable Receive Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. . This identifier information is Next www.gateway.com list, then click the...
  • Page 147: Configuring Fax In Windows 2000

    Double-click the name of your modem. The Modem Properties dialog box opens. Click Enable send , then click . The Control Panel window Control Panel icon. The Fax Properties dialog box opens. tab. tab. . The Fax Service Management www.gateway.com Installing and configuring Fax...
  • Page 148 Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers Enable receive tab and select a folder you want to store received in the top-right corner to close the Fax Service Management www.gateway.com...
  • Page 149: Sending A Simple Fax

    Start All Programs Accessories . The Send Fax Wizard opens. Start Programs Accessories . The Send Fax Wizard opens. www.gateway.com Sending a simple fax Communications Communications . The Recipient Next Use dialing rules...
  • Page 150: Setting Up Your Cover

    Note Start All Programs . The Cover Page-Fax Cover Page Editor , then click Start Settings tab. Click Cover Pages www.gateway.com . The Preparing the Next , then click the cover page area. . The Schedule screen Next Accessories Communications .
  • Page 151: Faxing From Programs

    Insert , then click File . The Print dialog box opens. Print list, then click the Name . The Send Fax Wizard opens. www.gateway.com Faxing from programs . The Save Save As printer.
  • Page 152: Faxing A Scanned Document

    Accessories Communications , then double-click the fax you want to view. The Inbox Programs Accessories Communications Received Faxes www.gateway.com . The Print dialog box Print list, then click the printer. , then click , then click My Faxes , then double-click the fax you...
  • Page 153: Canceling A Fax

    If Fax is not open, click then click Fax Queue Right-click the fax you want to cancel. Click Cancel Start All Programs Accessories . The Fax Console opens. Start Programs Accessories . The Fax Queue opens. www.gateway.com Canceling a fax Communications Communications...
  • Page 154: Automatically Retry Sending A Fax In Windows Xp

    . The Control Panel window opens. Control Panel , then click . The Fax Properties dialog box opens. Properties tab, then click Properties www.gateway.com Printers and Other Hardware . The Printers and Faxes window Printers and Faxes . The Modem dialog box opens.
  • Page 155: Automatically Cancelling A Fax In Windows Xp

    . The Printers and Faxes window . The Fax Properties dialog box opens. Properties tab, then click . The Modem dialog box opens. Properties tab. Automatically delete failed faxes after www.gateway.com Printers and Other Hardware Printers and Faxes check box and specify...
  • Page 156 Chapter 8: Sending and Receiving Faxes www.gateway.com...
  • Page 157: Managing Power

    Read this chapter to learn how to: Check and recharge the battery Recalibrate the battery Change batteries Extend the life of the battery by conserving battery power and using alternate power sources Change power-saving settings www.gateway.com...
  • Page 158: Monitoring The Battery Charge

    TATUS This LED only lights up when your notebook is connected to AC power. For the location of the battery charge indicator, see “Status indicators” on page 35. www.gateway.com or battery icon in the taskbar. button.
  • Page 159: Recharging The Battery

    AC power. While the battery is recharging, the battery charge indicator turns orange and the power cord or battery icon in the taskbar has a lightning bolt Important If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button. www.gateway.com Recharging the battery...
  • Page 160: Recalibrating The Battery

    AC adapter and fully recharge your battery. Recharging may take several hours. After the battery finishes recharging, the battery meter displays the accurate battery charge. If the battery meter does not show an accurate charge, contact Gateway Technical Support. menu. , then press E Do not interrupt the battery recalibration process.
  • Page 161: Changing Batteries

    Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway 200STM battery. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
  • Page 162 Slide a recharged battery into the bay. Make sure the battery is fully inserted into the bay. Slide the locking battery latch to the locked position. Turn your notebook over. Dock your notebook if you are using the docking station. Open the LCD panel. www.gateway.com...
  • Page 163: Extending Battery Life

    Save the battery for times when you cannot use a power adapter. To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. www.gateway.com Extending battery life...
  • Page 164: Changing Power Modes

    - OR - In Windows 2000, click Start, then click Shut Down. Click the arrow button to open the What do you want your computer to do list, then click Hibernate. Click OK. Press the power button. www.gateway.com , then HIFT...
  • Page 165: Changing Power Settings

    If your Control Panel is in Category View, click and Maintenance - OR - In Windows 2000, click Panel window opens. , then click Start Control Panel , then click Start Settings Control Panel www.gateway.com Changing power settings . The Control Panel Performance . The Control...
  • Page 166 For more information about changing the power scheme in Windows XP, click Start, then click Help and Support. Type the keyword power scheme in the HelpSpot Search , then click the arrow. www.gateway.com icon. The Power list, then click the power Save As...
  • Page 167: Changing Alarm Options

    Click the Alarms Adjust the alarm settings. Click , then click Start Control Panel , then click Start Settings Power Options Power Management tab. www.gateway.com Changing power settings . The Control Panel Performance . The Control Control Panel icon. The Power...
  • Page 168: Changing Advanced Settings

    Type the keyword alarm options in the HelpSpot Search , then click the arrow. , then click Start Control Panel , then click Start Settings Power Options Power Management tab. www.gateway.com . The Control Panel Performance . The Control Control Panel icon. The Power...
  • Page 169: Activating And Using Hibernate Mode

    Power buttons , then click the arrow. , then click Start Control Panel , then click Start Settings Control Panel Power Options Power Management www.gateway.com Changing power settings . The Control Panel Performance . The Control icon. The Power...
  • Page 170 Open the Power Options Properties dialog box, then click the tab. Hibernate is now an option in the tab. check box, then click tab. Click the arrow button to open a www.gateway.com . Hibernate mode is Apply Power list, System hibernates Advanced lists.
  • Page 171: Changing Speedstep Settings

    What do you want your computer to do . Click , then click the arrow. menu. , then change the value by pressing the F5 or F6 www.gateway.com Changing power settings . Press and Turn Off Computer . Click the arrow...
  • Page 172 Double-click the box opens. Click the Intel SpeedStep technology menu, then highlight Exit Saving Changes NTER , then click Settings Control Panel icon. The Power Options Properties dialog Power Management tab. www.gateway.com and press E NTER . The Control Panel window...
  • Page 173 Disable Intel SpeedStep technology control Apply To remove the SpeedStep icon from the taskbar, click the tab, click the Remove icon from taskbar Click www.gateway.com Running on batteries check box, then click check box, then click Changing power settings list, then click...
  • Page 174 Chapter 9: Managing Power www.gateway.com...
  • Page 175: Travel Tips

    Protecting your notebook from loss and theft Managing your notebook’s power efficiently Tips & Tricks To access the contents of this guide while you are traveling, click Start, All Programs, then click Gateway Utilities. You can also download an electronic copy from support.gateway.com/support/manlib/. www.gateway.com...
  • Page 176: Modem

    IEEE 802.11b (also known as wireless Ethernet or Wifi) and Bluetooth communication devices are examples of devices which use wireless to communicate. For instructions on how to turn off your wireless device, see “Turning your wireless Ethernet on or off” on page 199. www.gateway.com...
  • Page 177: Files

    The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. Call Gateway Technical Support for instructions. www.gateway.com...
  • Page 178: Power

    , then press E Set User Password and press E Password on boot , then press E Enabled NTER . When you start your computer, you are www.gateway.com , then Set Supervisor Password and follow the NTER NTER menu, then select Exit...
  • Page 179: Additional Tips

    USB ports. Take a network cable if you need to connect to a network. Some hotels provide Internet connectivity only through their networks. Take your System Restoration CDs in case you need to install an additional driver or software. www.gateway.com...
  • Page 180 Chapter 10: Travel Tips www.gateway.com...
  • Page 181: Customizing Your Computer

    This chapter provides information about customizing your computer by changing settings in Windows. Read this chapter to learn how to: Change screen and display settings Change the background and screen saver Adjust the touchpad settings Add, change, and switch user accounts in Windows XP www.gateway.com...
  • Page 182: Adjusting The Screen And Desktop Settings

    - OR - In Windows 2000, click Panel window opens. Click/Double-click the , then click Start , then click Start Settings icon. The Display Properties dialog box opens. Display www.gateway.com . The Control Panel Control Panel Appearance . The Control Control Panel...
  • Page 183 For more information about adjusting display settings in Support Windows XP, click Start, then click Help and Support. Type the keyword changing display settings in the HelpSpot Search box the arrow. www.gateway.com Adjusting the screen and desktop settings list, then click Color quality Colors , then click...
  • Page 184: Adjusting The Screen Resolution

    Screen resolution , then click Start Control Panel , then click Start Settings icon. The Display Properties dialog box opens. Display tab. slider to the size you prefer. Screen area www.gateway.com . The Control Panel . The Control Control Panel...
  • Page 185: Changing The Colors On Your Windows Desktop

    Click/Double-click the Adjusting the screen and desktop settings , then click . The Control Panel window opens. If your Control Panel Appearance and Themes icon. The Display Properties dialog box opens. Display www.gateway.com , then click again. , then click...
  • Page 186 . The new colors appear on your desktop. . The Advanced Appearance dialog box opens. Item , then click the tab. Themes , type a name for the new theme, then click www.gateway.com list, click the color scheme list, then click the item you twice.
  • Page 187 Save As Click again. The new colors appears on your desktop. Adjusting the screen and desktop settings The Control Panel window Control Panel. icon. The Display Properties dialog box opens. list, then click the item you Item www.gateway.com . The...
  • Page 188: Changing The Desktop Background

    Click a background picture in the - OR - Click Browse . The Control Panel window opens. If your Control Panel icon. The Display Properties dialog box opens. Display tab. Background to select a background picture from another location. www.gateway.com Appearance and Themes list.
  • Page 189 , then click Start Settings opens. Double-click the Display Adjusting the screen and desktop settings list, then click Stretch The Control Panel window Control Panel. icon. The Display Properties dialog box opens. www.gateway.com Tile list, then Color , then click...
  • Page 190 Step 5, you can change the solid color behind the picture by clicking clicking Click tab. Select a background picture or HTML list. to select a background picture from another location. list, then click Picture Display , clicking a pattern in the Pattern www.gateway.com Tile list, then Pattern...
  • Page 191: Selecting A Screen Saver

    Click the Screen Saver Adjusting the screen and desktop settings , then click Start Control Panel , then click Start Settings Control Panel icon. The Display Properties dialog box opens. Display tab. www.gateway.com . The Control Panel . The Control...
  • Page 192 For more information about selecting a screen saver in Windows XP, click Start, then click Help and Support. Type the keyword screen savers in the HelpSpot Search , then click the arrow. www.gateway.com list, then click the screen , then make your Settings...
  • Page 193: Changing The Touchpad Settings

    Click one of the tabs to change your touchpad settings. Click to save changes. Changing the touchpad settings , then click Start Control Panel , then click Start Settings Control Panel icon. The Mouse Properties dialog box opens. Mouse www.gateway.com . The Control Panel Printers and . The Control...
  • Page 194: Adding And Modifying User Accounts

    Control Panel icon. The User Accounts window User Accounts For more information about user accounts in Windows XP, click Start, then click Help and Support. Type the keyword user accounts in the HelpSpot Search , then click the arrow. www.gateway.com...
  • Page 195 Click the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run. Adding and modifying user accounts . The Log Off Windows dialog box opens. www.gateway.com...
  • Page 196 Chapter 11: Customizing Your Computer www.gateway.com...
  • Page 197: Networking Your Computer

    Read this chapter to learn about: Benefits of using a network in your home, small office, or home office Types of network connections Purchasing additional network equipment Installing and configuring your notebook for Ethernet networking Turning wireless Ethernet on and off www.gateway.com...
  • Page 198: Benefits Of Networking

    Search box For more information about sharing network drives in Windows XP, click Start, then click Help and Support. Type the keyword sharing network drives in the HelpSpot Search box the arrow. www.gateway.com , then click the arrow. , then click...
  • Page 199: Sharing Peripheral Devices

    Windows XP, click Start, then click Help and Support. Type the keyword games or network games in the HelpSpot Search box the arrow. , then click the arrow. , then click the arrow. www.gateway.com Benefits of networking , then click...
  • Page 200: Selecting A Network Connection

    Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet (IEEE 802.11a or IEEE 802.11b) networks. Use the following criteria as a guide when selecting a network connection.
  • Page 201: Using A Wired Ethernet Network

    Ethernet jacks) Install an Ethernet router, switch, or hub Tips & Tricks If you are connecting just two computers, you can eliminate the router, switch, or hub and use a special crossover cable. Using a wired Ethernet network www.gateway.com...
  • Page 202: Example Wired Ethernet Network

    To add the ability to access a wireless Ethernet network to your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wireless Ethernet, see “Using a wireless Ethernet network” on page 194. www.gateway.com...
  • Page 203: Equipment You Need For A Wired Ethernet Network

    Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component. Using a wired Ethernet network www.gateway.com...
  • Page 204: Using A Wireless Ethernet Network

    (see “Identifying your model” on page 10). The speed of a wireless network is related to signal strength. Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors. www.gateway.com...
  • Page 205: Example Access Point Wireless Ethernet Network

    If you want to access a wireless Ethernet network from your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wired Ethernet, see “Using a wired Ethernet network” on page 191. Using a wireless Ethernet network Access point www.gateway.com...
  • Page 206: Equipment You Need For An Access Point Wireless Ethernet Network

    IEEE 802.11a and IEEE 802.11b use different radio frequencies. All wireless Ethernet components should use the same frequency. Some wireless devices can broadcast and receive signals on both frequencies. A combination of IEEE 802.11a and IEEE 802.11b components will not work. www.gateway.com...
  • Page 207: Example Peer-To-Peer Wireless Ethernet Network

    This type of network does not include access into a wired network or the Internet. You can create this type of network to quickly move files from one computer to another. Using a wireless Ethernet network www.gateway.com...
  • Page 208: Equipment You Need For A Peer-To-Peer Wireless Ethernet Network

    For more information For more information about purchasing equipment for your home or office Ethernet network, discuss your particular needs with your Gateway store representative. In addition, several books and Internet sites are dedicated to networking. See these sources for more information about networking your home or office with wired or wireless Ethernet.
  • Page 209: Using Your Notebook On A Network

    A guide in .PDF format has been included on your hard drive that provides instructions for installing and configuring both wired and wireless Ethernet networking on your notebook. To access this guide, click then click Gateway Utilities Turning your wireless Ethernet on or off Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft.
  • Page 210: Checking Out Your Gateway

    To turn wireless Ethernet on or off in Windows 2000: Right-click the ORiNOCO Client Manager icon ORiNOCO Wireless LAN menu opens. Click Enable Radio off wireless Ethernet. to turn on wireless Ethernet or click www.gateway.com on the taskbar. The to turn Disable Radio...
  • Page 211: Moving From Your Old Computer

    Read this chapter to learn about: Using the Windows XP Files and Settings Transfer Wizard Transferring files Transferring Internet settings Installing your old printer or scanner Installing your old programs www.gateway.com...
  • Page 212: Using The Windows Xp Files And Settings Transfer Wizard

    For more information about using the Files and Settings Transfer Wizard in Windows XP, click Start, then click Help and Support. Type the keyword using transfer wizard in the HelpSpot Search box www.gateway.com , then click Files and , then click the arrow.
  • Page 213: Transferring Files

    Copy your personal data files to removable media or to another computer on your network. , then click Start My Documents drive icon. folder. The My Documents window opens My Documents www.gateway.com Transferring files . The My Documents...
  • Page 214 For more information about finding files in Windows XP, click Start, then click Help and Support. Type the keyword searching for files in the HelpSpot Search box click the Full-text Search Matches button. www.gateway.com . The Search Results window Start Find Search...
  • Page 215: Transferring Internet Settings

    Windows XP, click Start, then click Help and Support. Type the keyword Internet connection in the HelpSpot Search box Accessories Communications . The New Connection wizard opens. www.gateway.com Transferring Internet settings , then click , then click the arrow.
  • Page 216: Transferring Your E-Mail And Address Book

    USB devices may have special installation instructions. See your USB device’s installation guide. For information about restoring your computer’s previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search , then click the arrow. www.gateway.com...
  • Page 217: Installing A Parallel Port Printer

    Start Control Panel , then click Start Settings Printers and Faxes Printers . The Add Printer wizard opens. , then click the arrow. www.gateway.com . The Control Panel Printers and . The Control Control Panel icon, then click Add a...
  • Page 218: Installing Your Old Programs

    For more information about restoring your computer’s previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search , then click the arrow. www.gateway.com menus, Start Programs...
  • Page 219: Maintaining Your Computer

    This chapter provides basic information about maintaining your computer hardware and software. Read this chapter to learn how to: Care for your computer Create an emergency startup diskette Protect your computer from viruses Manage hard drive space Back up files Clean your computer www.gateway.com...
  • Page 220: Caring For Your Computer

    Manage hard drive space Clean up hard drives Scan hard drive for errors Defragment hard drive Back up files Immediately Monthly When needed after purchase www.gateway.com See... page 212 page 214 page 217 page 218 page 219 page 221 page 223...
  • Page 221 Maintenance task Recalibrate the battery Clean computer case Clean keyboard Clean computer screen Clean mouse Immediately Monthly When needed after purchase www.gateway.com Caring for your computer See... page 150 page 226 page 227 page 227 page 227...
  • Page 222: Creating An Emergency Startup Diskette

    If the diskette drive is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing drives” on page 96. . The My Computer window opens. My Computer , then click 3½ Floppy (A:) Format www.gateway.com . The Format 3½ Floppy (A:)
  • Page 223 Not write- Write- protected protected Store your emergency startup diskette in a safe place with your other backup software media. www.gateway.com Creating an emergency startup diskette check box, then click Start . Windows copies files to the...
  • Page 224: Protecting Your Computer From Viruses

    AntiVirus program to check files and programs that are For more information about protecting your computer against viruses in Windows XP, click Start, then click Help and Support. Type the keyword viruses in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 225 Scan for viruses Click Scan for Viruses Scan Click the type of scan you want to make in the Scan area, then under Actions, click Scan Protecting your computer from viruses , then click Norton AntiVirus www.gateway.com Norton AntiVirus 2002...
  • Page 226 . The LiveUpdate wizard opens. AntiVirus Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. When the program has finished, click All Programs Norton AntiVirus www.gateway.com , then click LiveUpdate - Norton Finish...
  • Page 227: Managing Hard Drive Space

    Right-click the drive that you want to check for available file space, then click . Drive space information appears. Properties , then click Start My Computer icon. The My Computer My Computer www.gateway.com Managing hard drive space . The My Computer...
  • Page 228: Using Disk Cleanup

    Disk Cleanup dialog box. , then click Start My Computer My Computer . The Properties dialog box opens at the Properties . The Disk Cleanup dialog box opens. www.gateway.com . The My Computer icon. The My Computer...
  • Page 229: Checking The Hard Drive For Errors

    Right-click the hard drive that you want to check for errors, for example Local Disk (C:), then click , then click the arrow. , then click Start My Computer My Computer . The Properties dialog box opens. Properties www.gateway.com Managing hard drive space . The My Computer icon. The My Computer...
  • Page 230 For more information about checking the hard drive for errors in Windows XP, click Start, then click Help and Support. Type the keyword checking for disk errors in the HelpSpot Search box the arrow. www.gateway.com . For help, press Start , then click...
  • Page 231: Defragmenting The Hard Drive

    Right-click the hard drive that you want to defragment, for example Local Disk (C:), then click , then click Start My Computer My Computer . The Properties dialog box opens. Properties www.gateway.com Managing hard drive space . The My Computer icon. The My Computer...
  • Page 232 Disk For more information about defragmenting the hard drive in Windows XP, click Start, then click Help and Support. Type the keyword defragmenting in the HelpSpot Search www.gateway.com Defragment , then click the arrow. Start...
  • Page 233: Backing Up Files

    For more information, see “Using a recordable CD drive” on page 119. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit our Accessory Store at accessories.gateway.com.
  • Page 234: Using The Scheduled Task Wizard

    Disk Defragmenter and Error-checking. To start the Scheduled Task Wizard: Click Start . The Scheduled Tasks window opens. Tasks Double-click the opens. All Programs Accessories System Tools icon. The Scheduled Task Wizard Add Scheduled Task www.gateway.com , then click Scheduled...
  • Page 235 For more information about using the Scheduled Tasks Support Wizard in Windows XP, click Start, then click Help and Support. Type the keyword Scheduled Task Wizard in the HelpSpot Search box the arrow. www.gateway.com Managing hard drive space , then click...
  • Page 236: Cleaning Your Computer

    Do not attempt to clean dust from the inside of your computer. When you shut down your computer, the power turns off, but some electrical current still flows through your computer. To avoid possible injury from electrical shock, unplug the power cord and modem cable from the wall outlets. www.gateway.com...
  • Page 237: Cleaning The Keyboard

    Windows XP, click Start, then click Help and Support. Type the keyword Video tutorials in the HelpSpot Search Click Cleaning the mouse. Clean your optical mouse by wiping the bottom of the mouse with a damp lint-free cloth. , then click the arrow. www.gateway.com Cleaning your computer...
  • Page 238 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Replace the mouse ball and lock the retaining ring into place. Mouse rollers www.gateway.com...
  • Page 239: Restoring Software

    Restoring Software Read this chapter to learn how to: Reinstall device drivers Update device drivers Reinstall programs Reinstall Windows www.gateway.com...
  • Page 240: Using The Restoration Cds

    Chapter 15: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important Before you try to fix a problem by reinstalling software from...
  • Page 241: Reinstalling Device Drivers

    To reinstall device drivers: Insert the red Gateway CD into the DVD or recordable CD drive. If the program starts automatically, go to Step 5. - OR - If the program does not start automatically, go to Step 2.
  • Page 242 Open your DVD or recordable CD drive). Click If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking . The Gateway Driver and Application Recovery program starts and...
  • Page 243: Updating Device Drivers

    (see “Identifying your model” on page 10). To update device drivers: Insert the red Gateway CD into the DVD or recordable CD drive. If the program starts automatically, go to Step 5. - OR - If the program does not start automatically, go to Step 2.
  • Page 244 Chapter 15: Restoring Software If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking . The Gateway Driver and Application Recovery program starts and Continue Drivers and Application Recovery...
  • Page 245: Reinstalling Programs

    Add or Remove Programs In the Currently Installed Programs list, click the program you want to uninstall, then click Insert the red Gateway CD into the DVD or recordable CD drive. If the program starts automatically, go to Step 8. - OR - If the program does not start automatically, go to Step 5.
  • Page 246 Chapter 15: Restoring Software If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking . The Gateway Driver and Application Recovery program starts and Continue Drivers and Application Recovery Select a single program to reinstall.
  • Page 247 “Changing drives” on page 96. Complete the program reinstallation by following the instructions included with the program CD. , then click Control Panel , then double-click the Start Settings Control Panel icon. and follow the on-screen instructions. www.gateway.com Reinstalling programs...
  • Page 248: Reinstalling Windows

    “Reinstalling programs” on page 235. Important To reinstall Windows XP or Windows 2000, and the device drivers: Caution Insert the red Gateway CD into the DVD or recordable CD drive. Restart your computer. Select 2. Boot from CD-ROM Select a language option.
  • Page 249 Select a language option. Select 2. Automated installation of Windows (XP or 2000) When prompted, remove the red Gateway CD and insert the blue Operating System CD into the DVD or recordable CD drive, then press any key to continue.
  • Page 250 Chapter 15: Restoring Software www.gateway.com...
  • Page 251: Upgrading Your Notebook

    Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook. Read this chapter to learn how to: Add and remove PC Cards Add and replace memory www.gateway.com...
  • Page 252: Adding And Removing A Pc Card

    PC Card manufacturer’s documentation for further information. To insert a PC Card: Push the card firmly into the PC Card slot label-side up until the outer edge of the card is flush with the side of your notebook. www.gateway.com...
  • Page 253 Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. Adding and removing a PC Card icon in the taskbar, the PC Card name, then button. www.gateway.com...
  • Page 254: Preventing Static Electricity Discharge

    To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook and unplug the power cord and modem and network cable before opening the case. To prevent risk of electric shock, do not insert any object into the vent holes of your notebook. www.gateway.com...
  • Page 255 Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. Always hold components by their edges. Avoid touching the edge connectors. Never slide components over any surface. www.gateway.com...
  • Page 256: Adding Or Replacing Memory

    Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use only memory modules designed for the Gateway 200STM for upgrading your memory. To add or replace a memory module: Follow the instructions under “Preventing static electricity discharge”...
  • Page 257 Remove the memory bay cover screw, then remove the memory bay cover. If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. Pull the memory module out of the slot. www.gateway.com Adding or replacing memory...
  • Page 258 Insert the battery, then turn your notebook over. Dock your notebook if you are using the docking station. Connect the power adapter and modem and network cables, then turn on your notebook. Use only memory modules designed for the Gateway 200STM. www.gateway.com...
  • Page 259: Troubleshooting

    Troubleshoot typical hardware and software problems Get telephone support Use automated troubleshooting systems Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 49 for more information about how to get help. www.gateway.com...
  • Page 260: Safety Guidelines

    Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com...
  • Page 261: First Steps

    Make sure that your hard drive is not full. If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. If you added or removed modules or peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
  • Page 262: Troubleshooting

    Make sure that Mute controls are turned off. For more information about the mute setting, see “System key combinations” on page 39 or “Adjusting the volume in Windows XP” on page 98 and “Adjusting the volume in Windows 2000” on page 101. www.gateway.com...
  • Page 263 If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match. Make sure that the InterVideo program has been installed on your notebook. For more information, see “Playing a DVD” on page 130. www.gateway.com...
  • Page 264: Cleaning Cds Or Dvds

    For more information about IRQs in Windows XP, click Start, then click Help and Support. Type the keyword IRQs in the HelpSpot Search box , then click the arrow. www.gateway.com . The Control Panel window opens. Performance and tab, then click...
  • Page 265: Diskette Drive

    Not all diskettes are IBM-compatible. Make sure that the diskette you are using is IBM-compatible. , then click Settings Control Panel icon, click the System . The Device Manager window opens. . Double-click Resources by type www.gateway.com Troubleshooting . The Control Panel tab, then click Hardware Interrupt request Disable...
  • Page 266: Display

    172. For more information about changing the screen resolution in Windows XP, click Start, then click Help and Support. Type the keyword screen resolution in the HelpSpot Search box www.gateway.com NTER , then click the arrow.
  • Page 267: File Management

    LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.
  • Page 268: Internet

    All deleted files will be lost when you empty the Recycle Bin. For more information about file management in Windows XP, click Start, then click Help and Support. Type the keyword file management in the HelpSpot Search box www.gateway.com icon, then clicking Recycle Bin , then click the arrow. NTER...
  • Page 269 The condition of the Internet computers to which you connect and the number of users accessing those computers The complexity of graphics and multimedia on Web pages Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook www.gateway.com Troubleshooting , then click...
  • Page 270: Keyboard

    Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your notebook. Memory You see a “Memory error” message Make sure that the memory module is inserted correctly in the memory bay slot. For more information, see “Adding or replacing memory” on page 246. www.gateway.com...
  • Page 271: Modem

    Contact your telephone service to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set appropriately. , then click the arrow. www.gateway.com Troubleshooting...
  • Page 272 Type the keyword dialing in the HelpSpot Search box , then click the arrow. , then click Start Settings Control Panel icon, then click Modems www.gateway.com . The Control Panel window opens. Printers and Other icon, then click the Edit . The Control Panel Dialing Properties tab.
  • Page 273 48K. Your ISP may not support 48K uploads. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.
  • Page 274 Chapter 17: Troubleshooting To access the gateway.your.way dial-up server: Insert the red Gateway CD into the DVD or recordable CD drive. Click To check your modem connection speed, click the After your modem connects, move the mouse pointer over the Dial-Up Networking Your modem connection speed appears.
  • Page 275 . The Control Panel Control Panel icon. The Modems Properties window opens. Modems tab, click the COM port next to the name of the . The Modem Info dialog box opens. If More Info www.gateway.com Troubleshooting . If information , then click...
  • Page 276: Mouse

    Control Panel icon. The Modems Properties dialog box Modems tab, click the modem you want to adjust, then click General control. Speaker volume www.gateway.com . The Control Panel window opens. Printers and Other icon, then click the Properties control. Speaker volume...
  • Page 277: Networks

    Type the keyword network troubleshooting in the HelpSpot Search box the arrow. Passwords Your notebook does not accept your password Make sure that C password. and P are turned off, then retype the APS LOCK AD LOCK www.gateway.com Troubleshooting , then click , then click...
  • Page 278: Pc Cards

    The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Technical Support for instructions. PC Cards You installed a PC Card and now your notebook is having problems Make sure that you have correctly installed required software for the PC Card.
  • Page 279: Printer

    Right-click on the name of the printer you want to be the default printer, then click . The Control Panel window opens. Control Panel Printers and Faxes Set as Default Printer , then click Settings Printers Set as Default www.gateway.com Troubleshooting Printers and Other icon. The Printers and Faxes...
  • Page 280 Type the keyword printer troubleshooter in the HelpSpot Search box , then click Start Settings Printers Use Printer Offline www.gateway.com . The Control Panel window opens. Printers and Other icon. The Printers and Faxes , click Use Printer Offline , then click the arrow.
  • Page 281: Sound

    Attaching a PS/2 mouse to your notebook or docking station may deactivate the touchpad. Video The external monitor is not working Make sure that you have pressed F monitor option. , then click the arrow. +LCD/CRT to activate the external www.gateway.com Troubleshooting...
  • Page 282 Chapter 17: Troubleshooting Make sure that the monitor power is turned on and that the video cable is correctly connected. www.gateway.com...
  • Page 283: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.
  • Page 284: Telephone Numbers

    Chapter 17: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers...
  • Page 285: Tutoring And Training

    Start, then click Help and Support. Type the keyword practice in the HelpSpot Search box Tutoring For help on using hardware or software that came with your Gateway notebook, contact Gateway's fee-based tutorial hotline: 800-229-1103 (rate charged per minute; charged to a major credit card) 900-555-4695 (rate charged per minute;...
  • Page 286: Training

    Chapter 17: Troubleshooting Training Gateway provides the following in-person and computerized training: Resource Service description In-Store Training at Our friendly and knowledgeable software Gateway stores trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint.
  • Page 287: A Safety, Regulatory, And Legal Information

    Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 288 The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Caution Do not use Gateway products in areas classified as hazardous locations.
  • Page 289: Regulatory Compliance Statements

    Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
  • Page 290 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Only use drivers approved for the country in which the device will be used.
  • Page 291: United States Of America

    These accessories are required to be used in order to ensure compliance with FCC rules. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. www.gateway.com...
  • Page 292 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
  • Page 293 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. www.gateway.com...
  • Page 294 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. www.gateway.com...
  • Page 295 Ringer Equivalence Numbers of all the devices does not exceed 5. To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. www.gateway.com...
  • Page 296 RF exposure limits as set by SCT. Unintentional emitter At this time there are no mandatory requirements for Unintentional Emitters. However, this device does comply with multiple requirements for other countries and regions as listed on the system label and in the user’s manual. www.gateway.com...
  • Page 297: Laser Safety Statement

    Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 298 BackPack, SERVE-TO-ORDER, Server Watchdog, SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation.
  • Page 299: Index

    Index AC adapter connecting connector damaged defective international adapters AC-3 digital audio jack access point accessories safety precautions accounts America Online user ad hoc networking adding icons to desktop user accounts See also installing airplane power adapter alarms America Online application key arrow keys AU file...
  • Page 300 cable lock docking station notebook using while traveling cable modem camera See digital camera See digital video camera Caps Lock indicator capturing video cards adding PC Card eject button inserting PC Card installing reinstalling removing PC Card replacing slot troubleshooting carrying case adding tracks to your library cleaning...
  • Page 301 scanner surge protector to Ethernet to Internet to network video camera connections AC-3 digital audio audio digital audio (S/PDIF) digital camera digital video camera docking Ethernet external audio external speakers Firewire headphone i.Link IEEE 1394 keyboard microphone modem monitor (VGA) mouse network parallel...
  • Page 302 Gateway Web site help HelpSpot online help documents creating opening printing saving double-clicking downloading dragging drivers...
  • Page 303 DVD/CD-RW copying CDs creating data CDs creating music CDs manual eject hole troubleshooting using DVD/CD-RW drive activity indicator eject button identifying drive replacing drive module troubleshooting electrostatic discharge (ESD) e-mail address checking for messages sending transferring settings emergency startup diskette EmPower power adapter Error-checking eSupport...
  • Page 304 Gateway eSupport model number serial number Web address Web site gateway.your.way dial-up server hard drive backing up files checking for errors checking for free space defragmenting scanning for errors scheduling tasks status indicator troubleshooting headphone jack...
  • Page 305 transferring settings troubleshooting Internet button Internet connection troubleshooting Internet radio Internet service provider (ISP) connecting to disconnecting from setting up an account transferring settings InterVideo DVD player IRQ conflicts jacks See connections Kensington cable lock lock slot key combinations keyboard buttons cleaning connecting...
  • Page 306 backing up files checking for drive errors checking hard drive space cleaning case cleaning component exteriors cleaning computer display cleaning keyboard cleaning the mouse creating startup diskette defragmenting deleting files suggested schedule using Scheduled Task Wizard virus protection maximize button Media Player memory adding...
  • Page 307 creating music files editing track information listening to Internet radio playing audio CD muting navigation keys network jack troubleshooting network equipment shopping list networking access point ad hoc data transfer speed Ethernet games internal wireless label peer-to-peer sharing devices sharing drives sharing Internet connections sharing printers signal strength...
  • Page 308 ports See connections power AC adapter advanced settings alarms automobile/airplane adapter battery button changing modes changing schemes changing settings connector conserving battery power damaged cord EmPower adapter extending battery life Hibernate mode indicator international adapter management schemes SpeedStep settings Standby/Resume status box status indicator surge protector...
  • Page 309 renaming files and folders replacing See installing resetting computer resolution changing restart Restoration CDs right-clicking router Roxio Easy CD Creator S/PDIF jack safety general precautions guidelines for troubleshooting static electricity saving documents ScanDisk scanner installing USB port scanning drive for errors for viruses Scheduled Tasks Wizard screen...
  • Page 310 Gateway Learning Libraries Learn@Gateway transferring...
  • Page 311 CD-RW drive cleaning CD cleaning DVD device installation diskette drive display DVD drive DVD/CD-RW drive Error-checking faxed answers faxes files gateway.your.way dial-up server general guidelines hard drive Internet connection IRQ conflict keyboard LCD panel memory modem mouse network passwords PC Cards...
  • Page 312 Web browser Web page Web site connecting to Gateway window close button closing maximize button menu bar minimize button title bar Windows desktop installing Product Key Code reinstalling reinstalling device drivers updating device drivers Windows key Windows Media Player wireless connections...

Table of Contents