Water Problem And Solution Chart - Genesis Platinum Alkaline Water Ionizer User Manual

List of Genesis Auto-Diagnosis Errors
List of Genesis Platinum Auto – Diagnosis Errors:
Your Genesis Platinum constantly monitors itself for problems. Here is a list of error messages
you may see and what to do about them.
E0 The water flow from your supply hose is less than 1 liter per minute and the Genesis
Platinum does not have enough water flow to ionize water. Please increase the water flow to
between 2.0 and 2.5 liters per minute (as displayed on the LCD screen). Don't exceed 3.5 liters
per minute. If you do, you will see the same E0 message. In this case, turn the water flow
down. The only other possible reason for the E0 message is too much water pressure in your
supply water. This is why we have included the white, square water pressure reducer. If you
have adjusted your water flow to between 2 and 2.5 liters per minute and you are still seeing E0,
please install the white water pressure reducer between your faucet or cold water line and the
Genesis Platinum. Just cut the line and insert the cut ends into the water pressure reducer.
NOTE: If you install the white water pressure reducer and your supply water doesn't need it,
this will cause the E0 message. In this case, just remove the white water pressure reducer.
Only customers in big cities typically need to install this white water pressure reducer.
E1 an imitation or recycled filter has been installed, or there is some problem with the filter.
E2 There is a bad connection to the filter microchip, or the microchip is faulty.
E3 There is a problem with the filter life display.
E4 There is problem with the filter serial number.
E5 The Genesis Platinum has been running for too long and needs to cool down or there is a
problem with the supply water quality (minerals are deficient or the source water is too hard). If
you ordered from a Water for Life USA dealer, contact them to help with this issue.
Creating Super Alkaline/Super Acidic Water
EOS Tech has designed the Genesis to not produce water stronger than a 11 pH
alkaline or 3.0 pH acid. They did this for your safety. Drinking either of these
waters could be dangerous to your health. But since there are uses for super alkaline
water (greater than 11 pH) and super acid water (less than 3.0 ph), we thought we
would include instructions on how to achieve them with normal (not too hard, not too
soft, not too cold, not too hot) water.
Alkaline Water Ionizer
GENESIS Platinum
Creating Super Alkaline and Acidic Water
Note: If your water is too hard or too soft or too cold or too hot you will not be able
to achieve these waters without pre-treatment of your source water. See the "Source
Water Problem and Solution" chart in the "prefilter" page under "products."
1) Set the Genesis electrolysis to the maximum level. Go to the "Programming Your
Genesis" video in this Genesis instructions section:
a) Change the pH of the source water to be ionized to 8.0.
b) Set the highest pH on the #4 alkaline setting.
c) Increase the ORP to its highest level
This is the highest level of electrolysis the Genesis can produce.
2) Now, lower the water flow rate to between 1.0 and 1.2 liters per minute by
adjusting either your faucet diverter valve or cold water line diverter valve.
3) Select the #4 alkaline setting and push the "on" button.
4) Collect the acid water draining from the disposal hose on the bottom of the
Genesis. This is the strongest acid water your Genesis can produce. Its pH will not
be displayed on the screen. You can only measure its pH accurately with a pH
meter. Usually the pH is between 2 and 3 pH. You can use this water to kill bacteria
and viruses and other uses.
5) To create super alkaline water, set the Genesis to the #4 acid level and collect the
alkaline water from the disposal hose. Usually this water is 11pH and higher. You
can use this water to disinfect.
Note: Do this at your own risk. Water for Life USA and EOS Tech are not
responsible for misuse of this water.
Note: Return the Genesis to its previous settings before drinking the water again.
GENESIS Platinum
Alkaline Water Ionizer