D-Link SecuriCam DCS-5300W Manual page 97

Frequently Asked Questions (continued)
Q: Can the Internet Camera be setup as a PC-cam on a computer?
A: No, the DCS-5300W Internet Camera is used only on an wireless 802.11b,
Ethernet or Fast Ethernet network. The D-Link DSB-C110, DSB-C310 can be
used as a PC Camera (Webcam).
Q: Can the DCS-5300W be connected on the network if it consists of
only private IP addresses?
A: The Internet Camera can be connected to a LAN with private IP addresses.
Q: Can the DCS-5300W be installed and work if a firewall exists on the
network?
A: If a firewall exists on the network, port 80 is open for ordinary data
communication. The DCS-5300W uses port 5001 for control and
synchronization, port 5002 for streaming audio and port 5003 for streaming
video. These ports (or the ports you specify from the Advanced Tab in the
Configuration screen if you change the default ports) need to be opened on the
firewall.
Q: Why am I unable to access the DCS-5300W from a Web browser?
A1: If a router or firewall is used on the network, the correct ports for the
DCS-5300W may not be configured on the router or firewall. To correct the
problem, you need to determine if the DCS-5300W is behind a router or firewall
and if the router or firewall is properly configured for the ports the DCS-5300W
is using. Refer to Page 19 for help in opening the correct ports on a router or
firewall for use with the DCS-5300W.
A2: Other possible problems might be due to the network cable. Try replacing
your network cable. Test the network interface of the product by connecting a
local computer to the unit, utilizing a Ethernet crossover cable. If the problem is
not solved the Internet Camera might be faulty.
Q: Why does the Internet Camera work locally but not externally?
A1: This might be caused by network firewall protection. The firewall may need
to have some settings changed in order for the Internet Camera to be accessible
outside your local LAN. Check with the Network Administrator for your network.
A2: Make sure that the Internet Camera isn't conflicting with any Web server
you may have running on your network.
A3: The default router setting might be a possible reason. Check that the
configuration of the router settings allow the Internet Camera to be accessed
outside your local LAN.
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