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MyAccount
ACN provides you with the ability to view and manage your account online
through MyAccount. You can:
•
Change your ADSL broadband rate plan
•
Relocate your ADSL broadband/DPS service to another address
•
View any equipment orders you have placed
•
View your ADSL broadband usage - this will show you how much of
your Peak and Off-Peak data you have consumed in this billing cycle
up until 30 minutes previously. (ACN also sends out courtesy email
notifications at various intervals so you are aware of your usage and can
manage accordingly.)
•
Purchase ADSL broadband Top Up data
•
Manage the available DPS Phone Settings
•
Manage your DPS voicemail (retrieve voicemail messages, delete
voicemail messages, enable email notification and change your
voicemail password)
How to Access MyAccount
1.
Visit acnpacific.com.au and click on MyAccount link at the top of
the webpage.
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2.
Select Australia, from here you will be redirected to the following page:
3.
Enter the username and password that you selected when you set-up
'MyAccount' , (or if this is your first time please select 'Not Registered'
and follow the prompts to set up your account).
4.
Once you have logged in the following page will be displayed.
5.
Click on either Broadband or Digital Phone Service.
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Troubleshooting
