Troubleshooting - Clarion CMS2 Owner's Manual

6. TROUBLESHOOTING

GENERAL
Problem
The unit will not power
on
No sound
The controller is
not responding
Auto seek function can
not find any stations
Bluetooth
Problem
Cannot pair the
Bluetooth enabled
device with the audio
system.
The audio quality is
poor after connection
with a Bluetooth-
enabled device.
SiriusXM Advisory Messages
Message
CHEK TUNER
CHK ANTENA
NO SIGNAL
CHAN UNSUB
CH UNAVAIL
CH LOCKED
SUBSCRIPTN
UPDATED
16
CMS2
Cause
The vessels accessory switch
is not on
Volume is set too low
Wiring is not properly connected Correct wiring connections
The built-in internal processor is
not operating properly
The antenna cable is not
connected
The signals are too weak
Cause
The device does not support the
profiles required for the system.
The Bluetooth function of the
device is not enabled.
The Bluetooth reception is poor. Move the device closer to the audio system or remove
Description
Check the SiriusXM tuner connection on the back of the unit to ensure that its correctly
connected.
Ensure the SiriusXM antenna cable is connected to the SiriusXM tuner correctly. Check
the SiriusXM antenna wire for breaks or sharp bends. Replace the antenna if necessary.
Press RESET located..... If the message remains, the antenna may have been damaged.
The vehicle must be outside, and the antenna must have a clear view of the southern
sky.The magnetic antenna must be mounted on the outside of the vehicle for the best
reception.
This channel is not included in your SiriusXM subscription plan. Call 1-866-635-2349 to
subscribe.
This channel is not a valid SiriusXM channel.
The channel number has been entered incorrectly, or the channel was removed from the
SiriusXM channel lineup
The selected channel has been locked by a mature channel has been selected.
A prompt to enter the unlock code will appear.
An update to your SiriusXM subscription has been received by the SiriusXM tuner. Press
any button to continue.
Measure
If the power supply is properly connected to the
vessel's accessory terminal, switch the ignition key
to "ACC"
Increase the volume to audible level
Press the RESET button with a ball point pen
Insert the antenna cable securely
Select a station manually
Measure
Use another device to connect.
Refer to the user manual of the device for how to
enable the function.
any obstacle between the device and the system.