Essex Electronics K1 Series Installation Instructions Manual page 31

lawsuit or other action which arises out of, relates to, or is in
connection with the manufacture or sale of the products set forth
above shall be governed by California law, and the venue for any
such action shall be the Superior Court of the State of California in
and for Santa Barbara County, California.
Repair Policy
! ! ! ! !
Should it be necessary for a component or a system to be re-
turned for repair, it must be accompanied with an RA# (Return
Authorization Number) issued by the factory. Please call 1-800-
KEYLESS (800-539-5377) to obtain an RA#. All returns must be
sent to the factory freight prepaid. Collect shipments will not be
accepted at any time. Standard turnaround time is ten (10) working
days from the date of receipt. Repaired components will be
returned UPS Ground (or equivalent). Any other shipping requests
or instructions will be at the customer's expense.
At the factory's discretion, warranty repairs will include repair or
replacement, update and testing. Returns and repairs out of the
warranty period or in warranty with damage not covered under
warranty shall be subject to a repair charge. All non-warranty
repair freight charges are paid for by the customer. Non-warranty
repair charges are returned COD. (Factory Authorized Distributors
are subject to standard terms).
Essex Electronics, Inc. | 805.684.7601 | 800.KEY-LESS | fax 805.684.0232 | keyless.com 27