Jenn-Air JEC0530ADB Service page 12

Troubleshooting Procedures
To avoid risk of electrical shock, personal injury or death; disconnect power to cooktop before servicing, unless
testing requires power.
Problem
Glass/ceramic heater is wavy
or uneven
Red spots or lines visible
through glass/ceramic heater
panel
Performance on surface
element is poor
Fan motor does not operate.
12
!
WARNING
Possible Cause
N/A ............................................................... • Manufacturing process gives
N/A ............................................................... • Glass/ceramic heater panels are
Warped pots/pans ....................................... • Make sure pots/pans are flat on bottom.
No power to fan motor .................................
Failed fan motor or winding/frozen shaft......
16023537
Correction
glass/ceramic heater panel a slight
wave across the surface. This is NOT
a defect.
slightly opaque. Element may transfer
a glow through a panel. This is NOT a
defect and has no effect on
performance.
• Check for 120 VAC supplied at fan
motor. If no voltage is present, check
for broken or loose wiring between fan
motor and relay board. If voltage is
present at fan motor, go to the next
step.
• Check motor winding for continuity.
Check for a frozen motor shaft. Check
for broken wiring between motor and
neutral terminal block.
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