Important Information Pride and workmanship go into every product to provide our customers with quality products. It is possible, however, that during its lifetime a product may require service. Products should be serviced only by a qualified service technician who is familiar with the safety procedures required in the repair and who is equipped with the proper tools, parts, testing instruments and the appropriate service information.
Safety Information As with all appliances, there are certain rules to follow for WARNING safe operation. Verify everyone who operates the cooktop is familiar with the operations and with these precautions. Use appliance only for its intended purpose as described. To avoid risk of electrical shock, property damage, Pay close attention to the safety sections of this manual.
Safety Information Safety Practices for Servicer Unpacking Safe and satisfactory operation of electric cooktops • Open the carton and slide cooktop out of packing. depend upon its design and proper installation. • Remove all literature packed with the cooktop and place cooktop onto a protective flat surface.
Safety Information Surface Cooking Units Precautions 1. Use Proper Pan Size—This appliance is equipped • Do not cook food directly on range top surface, always with one or more surface units of different size. Select use cookware. utensils having flat bottoms large enough to cover the •...
Brand Brushed Chrome Amana Frost White Magic Chief Traditional White Dixie Narco Traditional Almond Graffer & Sattler Natural Bisque Hardwick Prostyle Jenn-Air Monochromatic Bisque Maytag Stainless Norge Tradition Bisque Universal White on White Crosley Crescent Cooktops Sandstone Fuel Jade Green...
Ask a qualified electrician if you do not understand the If registration card is missing: grounding instructions or if you wonder whether the • For Jenn-Air product call 1-800-536-6247 or visit the appliance is properly grounded. Web Site at www.jennair.com Keep the electrical power cord dry and do not pinch or •...
Troubleshooting Procedures WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to cooktop before servicing, unless testing requires power. CAUTION • Verify proper grounding before checking for trouble. • Be careful of the high voltage circuit. •...
Troubleshooting Procedures WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to cooktop before servicing, unless testing requires power. Component Troubleshooting Problem Possible Cause Correction Hot wired to neutral terminal ......• Improper wiring installation. Switch burns out immediately after installation Warranty is VOID (possible damage to glass).
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Troubleshooting Procedures WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to cooktop before servicing, unless testing requires power. Problem Possible Cause Correction N/A ............... • Manufacturing process gives Glass/ceramic heater is wavy or uneven glass/ceramic heater panel a slight wave across the surface.
Testing Procedures WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to cooktop before servicing, unless testing requires power. Component Testing Illustration Component Test Procedure Results Power supply Disconnect power from cooktop and verify circuit breakers/fuses are not tripped.
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Testing Procedures WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to oven before servicing, unless testing requires power. Illustration Component Test Procedure Results Control surface Measure voltage at the following Center Right Front Right Rear terminals L1 to L2..........
Disassembly Procedures WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to cooktop before servicing, unless testing requires power. Main Top Removal Limiter Replacement (Triple Element Only) 1. Disconnect power to cooktop. 1. Remove main top, see "Main Top Removal" procedure.
Disassembly Procedures WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to cooktop before servicing, unless testing requires power. Cooktop Disassembly Element Glass Rear Element Trim Support Assembly Element Element Element Conduit/Harness Assembly Bracket Front Trim Snap Acting Thermostat...
Installation Instructions Installing Cabinetry Over Your Cooktop Electrical Wiring Information A = 30" (76.2 cm) minimum clearance between the top of The neutral of this unit is grounded to the frame through the cooktop and the bottom of an unprotected wood or the solid copper grounding wire.
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Installation Instructions Junction Box Connection Notice To Installer Junction box is not supplied with cooktop. Junction box Follow accompanying instruction carefully. must be U.L. or C.S.A. listed and meet NEC and Mobile CAUTION Home Manufactures Association Standards. • Three-wire conductor junction box allowed for Never use a metal blade to pry knob off.
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- SAVE FOR THE LOCAL ELECTRICAL INSPECTOR’S USE IMPORTANT: Installation should be performed only by an authorized Jenn-Air Service Contractor or other qualified installer. Read safety precautions in the Use & Care Manual before using this appliance. (Dimensions shown in both inches and centimeters)
Use and Care SING OOKTOP Control Locations Model JEC0536 1. Left front element 2. Left rear element (cook and warm) 3. Center element (triple element) 4. Right rear element (warming element) 5. Right front element (custom control element) Model JEC0530 1.
Use and Care SING OOKTOP Surface Controls Style varies Temperature by model. Selector Bar Using the Touch Control Suggested Heat Settings The size, type of cookware and cooking operation will affect • Press the desired ON pad. A light on the left side of the the heat setting.
Use and Care SING OOKTOP On Indicators Triple Element (select models) All Models - The LOW light will illuminate when the element The Triple Element, located in the center position, offers three is on. different element sizes to accommodate different pan sizes. Use one, two or three sections of the element to best match your pan.
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Use and Care SING OOKTOP Warming Center Notes Use the Warming Center to keep cooked foods warm, such as • All foods should be covered with a lid or aluminum foil vegetables, gravies and oven-safe dinner plates. to maintain food quality. •...
Formula 409 Glass and Surface Cleaner* or a similar glass cleaner - using a sponge or soft cloth. Rinse and dry. To polish and help prevent fingerprints, follow with Stainless Steel Magic Spray* (Jenn-Air Model A912, Part No. 20000008)**.
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