How Many Concurrent Users Can Connect To A Tvr 10 - GE TruVision DVR 10 Faq

Q: How many concurrent users can connect to a TVR 10?
A: The TVR 10 supports up to 6 simultaneous remote users plus the local DVR user. Users may be logged in
as user or admin.
Firmware/upgrade
Q: How do I upgrade the firmware of the DVR?
A: The firmware may be upgraded via the USB port or via the Browser. See the User's Manual for specific
instructions.
Q: Whenever I upload the latest flash update file, I get a flash error. What's wrong?
A: The TVR 10 has detected a problem with the flash file or the USB flash drive. Try downloading the flash
file again and perform the flash operation with the newly downloaded file. If that doesn't work, try using a
different USB flash drive device to load the file onto the TVR 10. If you still can't update the firmware, con-
tact technical support for assistance.
Network
Q: Does the TVR 10 support DDNS?
A: Yes, the TVR 10 supports Dynamic Domain Name Service (DDNS) through DynDNS website
(www.dyndns.com) which is a free service.
Q: What ports need to be forwarded for remote access to TVR 10?
A: As a default, ports 80 and 8000 need to be forwarded in the router/switch to the TVR 10 IP address. Refer
to the router manufacturer's installation instructions for port forwarding information.
Q: How do I change the IP address on the TVR10?
A: At the DVR, log in as admin. Use the front panel buttons, mouse or IR remote control to navigate to the
Network menu and change the IP address, submask, gateway and DNS.
Usability
Q: How do I playback video on a PC?
A: When archiving video, there is a player that can be exported from the DVR. The player is also on the CD
that shipped with the TVR 10.
TruVision DVR 10 Frequently Asked Questions 2