Inbound Routes; Set Up Inbound Route - Grandstream Networks UCM6510 Basic Configuration Manual

INBOUND ROUTES

In the UCM6510, an incoming calling rule allows for various inbound destinations. Users can route inbound
calls by DID, to Extension, Voicemail, Conference Room, Queue, Ring Group, Page, Voicemail Group,
FAX, DISA or IVR. These inbound routes can also be triggered based on a time condition as well.
Inbound routes can be configured via Web GUI->PBX->Basic/Call Routes->Inbound Routes.

Click on "Create New Inbound Rule" to add a new inbound route

Click on "DID Features" to configure DID features for the inbound route

Click on "Blacklist" to configure blacklist for all inbound routes

Click on to edit the inbound route

Click on to delete the inbound route
This section of the tutorial will provide instructions on how to setup an inbound route for a Registered SIP
Trunk. Inbound calls into this SIP trunk will have a default destination as well as a time conditioned
destination.

SET UP INBOUND ROUTE

1. Click on "Create New Inbound Rule".
2. For "Trunks" select the SIP trunk that has been configured. (e.g. GS Trunk).
3. The DID pattern can be composed of two parts, divided by a '/' character. The first part is used to
specify the dialed number and the second part is used to specify the caller ID, which is optional. If
caller ID section is entered it means only the extension with the specific caller ID is allowed to call into
this trunk.
4. "Privilege level" can be left as Internal.
5. Click the dropdown box for "Default Destination" and select IVR. Then select the IVR extension.
6. Next, click on "Click to add Time Condition".
7. Enter a "Start Time" of 8am, "End Time" of 6pm.
8. Next select By Week for "Date" and select Monday-Friday.
UCM6510 Basic Configuration Guide Page 28 of 29