Service Repair And Replacement Parts - Thermo Scientific DSP2 Installation And Operation Manual

Thermo Fisher Scientific
REC 4283 Rev B -
Service Repair and Replacement
Parts
This chapter provides information about service, repair, and replacement
parts for your Thermo Scientific product. It includes the telephone
numbers for various departments at Thermo Scientific, the procedure for
ordering replacement parts, a Return Material Authorization Form, and
the parts list for the product are also included in this chapter.
The maintenance information in this manual is designed to meet your
service needs. If you should encounter a problem that requires technical
assistance, you may call Thermo Product Service at (800) 227-8891.
Thermo Scientific also provides on-site service technicians to assist
customers with installation, setup, initial calibration, customer training,
maintenance, and repair. Contact the Thermo Scientific Field Service
department at the number given below for current rates and scheduling.
Thermo Scientific has repair centers located at the plant in Minneapolis,
Minnesota. Products that need system checkout or repair can be returned
to the plant with the Return Material Authorization (RMA) Form or the
Foreign Customer Repair Authorization form. Contact our Repair and
Return department (800) 227-8891 to get an RMA number to use on the
form.
Note: Have your machine model number and serial number available
when you call.
Main Switchboard
FAX
Service
Return Material Authorization & Repair
24 x 7 phone support
Or any local Thermo Scientific office.
(800) 227-8891
(763) 783-2525
(800) 227-8891
(800) 227-8891

Service Repair and Replacement Parts