Follett U300 Series Operation Manual page 12

Symptom
Beverage valves not operating.
Ice dispenses without
actuation.
No ice in dispenser.
Disassembly instructions for service requirements only – NOT required for
any cleaning procedure.
Ice water bath pump motor removal
1. Disconnect electrical wires to pump.
2. Remove two screws anchoring pump motor bracket
to water bath.
3. Loosen hose clamp on 1" (26mm) Tygon hose at
pump and pull hose free of pump motor.
4. Slide motor and bracket toward center of dispenser
and lift to remove.
Possible cause
1. Faulty 24V transformer.
2. Power switch faulty or in OFF position.
3. Drain pan switch faulty or not
depressed.
4. Beverage key switch locking out access.
1. Front ice gate stuck open.
2. Faulty rear solenoid.
3. Faulty pump/faulty bath temperature
sensor.
4. Linkage pin dislodged or broken.
5. Ice jam in rear chute.
6. Misplaced bath sensor causing jam of
rear chute.
7. Wire off rear solenoid causing ice to
dispense out front when filling bath,
without actuation.
1. Power switch in OFF position or faulty.
2. Bin signal switches in OFF position or
faulty.
3. Faulty bin thermostat.
4. Faulty transformer.
5. Icemaker related problem.
6. Faulty or disconnected wiring.
12
1. Check transformer & circuit
breaker.
2. Check power switch.
3. Check switch and placement of
drain pan.
4. Check valve lockout.
1. Adjust gate (contact Follett)
2. Replace solenoid.
3. Replace pump or bath sensor.
4. Check pin and reseat or replace if
broken.
5. Clear ice jam from chute.
6. Remount bath sensor in proper
location.
7. Reconnect wire.
1. Check switch and replace if
necessary.
2. Check switch and replace if
necessary.
3. Replace bin thermostat.
4. Replace transformer.
5. Refer to icemaker Operation and
Service Manual for diagnosing.
6. Check for power and bin signal on
icemaker pc board.
Plan view ice water bath
drain
bath sensor
hose
Solution
pump