Troubleshooting - Maytag Electric and gas dryer Use And Care Manual

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help -
If you experience
Dryer Operation
Dryer will not run
Dryer will not heat
Unusual Noise
Humming or whining noise
with Steam cycle selected
(on some models)
Thumping noise
Rattling or vibrating noise
Clicking noise
Dryer Results
Clothes are not drying
satisfactorily or drying
times are too long
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Door not closed completely.
PUSH to START knob not pressed
firmly or held long enough.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Wrong type of fuse.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Supply line valve not open.
Water inlet valve on dryer is running.
Dryer hasn't been used in a while.
A small object caught between the
edges of dryer drum.
Dryer isn't properly leveled.
Clothing is balled up in dryer.
Gas valve operating.
Lint screen is clogged with lint.
The exhaust vent or outside exhaust
hood is clogged with lint, restricting air
movement.
The exhaust vent is not the correct
length.
The exhaust vent diameter is not the
correct size.
The Air Only cycle or Air Fluff
temperature setting has been selected.
The load is too large and heavy to dry
quickly.
Make sure the dryer door is closed completely.
Press and hold the PUSH to START knob until you hear the dryer
drum moving.
There may be 2 household fuses or circuit breakers for the dryer.
Check that both fuses are intact and tight, or that both circuit
breakers have not tripped. Replace the fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Electric dryers require 240-volt power supply. Check with
a qualified electrician.
Use a time-delay fuse.
The drum may be turning, but you may not have heat. Electric dryers
use 2 household fuses or circuit breakers. Replace the fuses or
reset the circuit breaker. If the problem continues, call an electrician.
Electric dryers require 240-volt power supply. Check with a qualified
electrician.
For gas dryers, make sure that the valve on the gas supply line is
open.
The water inlet valve on the dryer is used during the Steam function.
If the dryer has just been installed or unused for an extended period,
the valve may be louder and run longer. This is normal.
NOTE: The valve may make this noise even with no water line
connected.
This is normal. The thumping sound should diminish after a few
minutes of use.
Check the front and rear edges of the drum for small objects. Clean
out pockets before laundering.
The dryer may vibrate if not properly installed. See the Installation
Instructions. All four dryer feet should be in firm contact with the
floor.
When balled up, the load will bounce, causing the dryer to vibrate.
Separate the load items and restart the dryer.
On gas dryers, you may hear the gas valve clicking as it opens and
closes. This is normal.
Clean lint screen before each load.
Run the dryer for 5-10 minutes. Hold your hand under the outside
exhaust hood to check air movement. If you do not
feel air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or flexible metal vent. Make sure vent is not
crushed or kinked. See Installation Instructions.
Check that the exhaust vent is not too long or has too many turns.
Long venting will increase drying times. Make sure vent is not
crushed or kinked. See Installation Instructions.
Use 4" (102 mm) diameter vent material.
Select the right cycle or temperature for the types of items being
dried. See "Cycle Guide".
Separate the load to tumble freely.
Solution
11