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Summary of Contents for VCON Escort
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Page 1: Conferencing Systems
Conferencing Systems Escort/Cruiser Desktop Systems Installation and Setup Guide DOC01062 Rev. 5.0 10.04... -
Page 2: Limited Warranty
ONE (1) year from the date of receipt. This Limited Warranty shall not apply to any product that in the opinion of VCON Ltd. has not been installed or upgraded according to accompanying documentation from VCON Ltd. or been subject to misuse, misapplication, negligence r accident while in the hands of the purchaser. -
Page 3: Modifications
LIABILITIES VCON’s entire liability and the Purchaser’s exclusive remedy shall be at VCON’s option, either return of the price paid or repair/replacement of the Product not meeting VCON’s declared Limited warranty. VCON or its suppliers shall not be liable in any event to anyone for any indirect, incidental, consequential,... -
Page 4: Safety Notice
The VCON Desktop system card must only be used in a computer that has a screw- down cover or lid. As unsafe voltages (TNV) exist on the card, disconnect the ISDN line from the card whenever the cover or lid of the computer is removed. -
Page 5: For Users In Canada
The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed 5. VCON Desktop Systems Installation and Setup Guide... -
Page 6: Pour Les Utilisateurs Au Canada
être raccordés à une interface. La terminaison d’une interface téléphonique peut consister en une combinaison de quelques dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5. VCON Desktop Systems Installation and Setup Guide... -
Page 7: About This Installation And Setup Guide
About this Installation and Setup Guide This Installation and Setup guide explains how to set up the VCON Desktop systems. The following chapter summary briefly describes this guide’s contents: Chapter 1 Welcome to VCON Videoconferencing Introduction to this Installation and Setup Guide... -
Page 8: Vcon Technical Support
IIf a situation occurs that is not covered by the supplied documentation, contact your local VCON distributor, and request assistance from their VCON-trained technical support department. Please describe the problem, device, and PC operating system (if applicable), and any other relevant details. -
Page 9: Table Of Contents
2.3 Desktop Systems Equipment Installation ..........9 Installing the Videoconferencing Card ...........10 Connecting the ISDN Line (Cruiser 150/384) ........11 Connecting the Main Desktop Camera ...........12 Connecting the Telephone Handset (Escort, Cruiser 150) .....13 Connecting Multimedia Speakers ............14 MeetingPoint Setup ................15 3.1 Uninstalling Previous MeetingPoint Versions........15 3.2 Installing MeetingPoint................17... - Page 10 A.3 Connecting a Document Camera............51 A.4 Connecting a PTZ Camera ..............53 A.5 Connecting a Polycom SoundPoint PC 2-Way Speaker (Escort, Cruiser 150 only) ..............55 A.6 Connecting a Tabletop Microphone (Cruiser 384 Executive Edition)............. 56 VCON Desktop Systems Installation and Setup Guide...
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Page 11: Welcome To Vcon Videoconferencing
ISDN digital telephone lines. The Escort provides an economical solution for enterprises that want to hold video meetings over their connected IP network. The Cruiser systems (150, 384) provide the ability to hold video meetings with other parties over both IP networks and ISDN lines. -
Page 12: Desktop System Components
MeetingPoint setup CD-ROM Escort, Cruiser 150/384 Cards The Escort enables video meetings over IP networks only at a video transmit rate of up to 1.5 Mbps. It has connectors for the handset, multimedia speakers, line-level audio, main camera, and composite video. - Page 13 Chapter 1 Welcome to VCON Videoconferencing Escort Cruiser 384 Cruiser 150 Front Panel Views VCON Desktop Systems Installation and Setup Guide...
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Page 14: Desktop Camera
For incoming audio, this system provides a pair of multimedia speakers. For outgoing audio, the basic Cruiser 384 provides the desktop camera’s built-in microphone. The Cruiser 384 Executive Edition provides a tabletop microphone (see “Optional Accessories Supplied by VCON” on page VCON Desktop Systems Installation and Setup Guide... -
Page 15: Meetingpoint Setup Cd-Rom
— Desktop Systems Installation and Setup Guide — MeetingPoint User Guide Optional Accessories Supplied by VCON The following options may also be supplied by VCON as accessories for the Desktop Video Meeting system: Tabletop A high-performance unidirectional audio source. It is... -
Page 17: System Installation And Connections
Connecting the supplied equipment (for connection procedures of optional accessories, see Appendix A, “Connecting Optional Accessories”). Package Contents When you open the VCON Desktop Video Meeting system shipping package for the first time, check that the following items are included, in accordance with the supplied product: Item Escort... -
Page 18: Minimum System Requirements
Legend: - Standard, Opt – Option, N/A – Not applicable. Minimum System Requirements Before installing the VCON Desktop Video Meeting system, make sure that your computer equipment meets the following minimum requirements: PC Pentium 200 MHz or higher Any Ethernet Network Interface Card (for LAN/IP videoconferencing) Windows 95/98 or Windows NT 4.0/2000 operating system with Microsoft... -
Page 19: Desktop Systems Equipment Installation
Chapter 2 System Installation and Connections Desktop Systems Equipment Installation This section describes how to connect the standard components of the VCON Desktop Video Meeting system. The following table lists the appropriate equipment installation procedures for each VCON desktop system and the page number on which you will find the procedure. -
Page 20: Installing The Videoconferencing Card
Chapter 2 System Installation and Connections Installing the Videoconferencing Card The first procedure in the installation of the VCON Desktop Video Meeting system is the insertion of the system card into a free PCI slot (Cruiser 384 requires the space of two adjacent slots) in the computer. -
Page 21: Connecting The Isdn Line (Cruiser 150/384)
ISDN cable to the ISDN 2 connector, and the third ISDN cable to the ISDN 3 connector. NOTE Verify that the NT1 ISDN Adapter, installed by your phone company or ISDN carrier, is connected and configured properly. VCON Desktop Systems Installation and Setup Guide... -
Page 22: Connecting The Main Desktop Camera
Chapter 2 System Installation and Connections Connecting the Main Desktop Camera As standard equipment, a desktop camera is provided with the VCON Desktop Video Meeting system. CAUTION Make sure that the camera is turned off. To connect the main desktop camera to the Desktop Video Meeting system Connect the camera’s mini-DIN cable connector to the CAM1 connector... -
Page 23: Connecting The Telephone Handset (Escort, Cruiser 150)
Chapter 2 System Installation and Connections Connecting the Telephone Handset (Escort, Cruiser 150) The Escort and Cruiser 150 support the use of a telephone handset as an audio source. To connect the handset to the Desktop Video Meeting system Connect the supplied handset or earpiece (optional) to the Handset connector on the system card panel. -
Page 24: Connecting Multimedia Speakers
Line In connector on the sound card. An additional audio stereo cable is included in the Cruiser 150 package as standard equipment, and may be included in the Escort and Cruiser 384 packages as an option. -
Page 25: Meetingpoint Setup
EETING OINT ETUP After you finish installing the VCON Desktop Video Meeting system and accessories, install and set up the MeetingPoint software application. The MeetingPoint setup stages include: Verifying that your computer equipment matches the minimum requirements (see “Minimum System Requirements” on page... - Page 26 In the Windows desktop, click Start, point to Settings and then click Control Panel. The Control Panel window appears. Windows Control Panel Double-click Add/Remove Programs. The Add/Remove Programs Properties dialog box appears. Add/Remove Programs Dialog Box VCON Desktop Systems Installation and Setup Guide...
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Page 27: Installing Meetingpoint
Chapter 3 MeetingPoint Setup Click VCON Meeting Point x.x and then click Add/Remove. The MeetingPoint Uninstall Wizard opens. Perform the instructions on the screen. When the Uninstall process is complete, restart the computer. Installing MeetingPoint To communicate using MeetingPoint, TCP/IP protocol components must be installed on your computer. - Page 28 If it’s not already in your computer, Microsoft NetMeeting will also be installed. A message then asks if your system will register to a VCON Media Xchange Manager™ (MXM) system. If your system is managed by an MXM, telephony exchange functions such as Call Forwarding, Call Pickup, Call Transfer and Ad-hoc Conferencing are available.
- Page 29 MXM management, click Yes again to install an MXM-managed version. If your computer requires, Setup installs Microsoft Direct-X drivers and then Microsoft NetMeeting™ (version 3.01 for Escort users or 2.1 for Cruiser users). The Welcome screen appears. Welcome Window...
- Page 30 Click Next. The User Information dialog box appears. User Information Dialog Box Type your Name and Company name. The product’s license number appears automatically in the Serial box. Click Next. The Software License Agreement appears. Software License Agreement VCON Desktop Systems Installation and Setup Guide...
- Page 31 — To accept the terms and conditions in the license agreement, click Yes to continue the installation. The Language Options dialog box appears. — To reject the terms, click No. The installation process ends. Choosing Application Language VCON Desktop Systems Installation and Setup Guide...
- Page 32 If you want to install MeetingPoint in a different folder, click Browse. In the Choose folder dialog box, select a different location and click OK. The Start Copying Files dialog box appears. Start Copying Files Dialog Box VCON Desktop Systems Installation and Setup Guide...
- Page 33 — Otherwise, click Next to continue. The installation program copies the MeetingPoint files to the destination folder on the hard disk. The progress of the installation is shown. MeetingPoint Installation Progress Updating the MeetingPoint Registry VCON Desktop Systems Installation and Setup Guide...
- Page 34 Select Yes if you want to restart the computer now or select No if you want to continue with another activity and restart the computer later. Click Finish to implement your selection and close the Installation program. VCON Desktop Systems Installation and Setup Guide...
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Page 35: Starting And Exiting Meetingpoint
Chapter 3 MeetingPoint Setup ® Starting and Exiting MeetingPoint MeetingPoint’s Start procedure varies, depending on whether or not your system will be in a videoconferencing network managed by a VCON Media Xchange Manager™ (MXM). System Managed by MXM To start MeetingPoint In the Windows Desktop, click the VCON MeetingPoint icon. - Page 36 VCON distributor. At this point, if the system’s communication lines are connected, you may start a video meeting and receive incoming video meeting calls. Conference Panel(MXM Support) and Local Video Window VCON Desktop Systems Installation and Setup Guide...
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Page 37: Stand-Alone System
Chapter 3 MeetingPoint Setup Stand-alone System To start MeetingPoint In the Windows Desktop, click the VCON MeetingPoint icon. The Conference Panel appears, followed by the Local Video window. If you are running MeetingPoint for the first time after installation, the Configuration Wizard setup program appears. -
Page 38: Setting Up The Meetingpoint Configuration
MeetingPoint application. In particular windows and dialog boxes. Configuration Wizard Introduction To set up the MeetingPoint configuration From the Configuration Wizard’s opening page, click Next to continue. The User Information dialog box appears. VCON Desktop Systems Installation and Setup Guide... - Page 39 901 in the Long Distance box. Click Next to continue. — If your Desktop system card is Escort, the LAN dialog box appears. Proceed directly to step 7. — If your Desktop system card is Cruiser 150 or Cruiser 384, the Connection dialog box appears.
- Page 40 Click Next to continue. — If you selected None, the LAN dialog box appears. Proceed directly to step 7. — If you selected On Board ISDN, the Switch Type dialog box appears. VCON Desktop Systems Installation and Setup Guide...
- Page 41 If you are not sure whether the computer is connected to a Restricted network, do not select this option. If necessary, consult with your system administrator or ISDN carrier. Click Next to continue. The Phone Numbers dialog box appears. VCON Desktop Systems Installation and Setup Guide...
- Page 42 — If you selected switch type AT&T 5ESS Custom, National ISDN 1 or NT DMS100 Custom, the SPID Numbers dialog box appears. — Otherwise, the LAN dialog box appears. Proceed directly to step 7. VCON Desktop Systems Installation and Setup Guide...
- Page 43 SPID number from your ISDN carrier, type that number in the SPID 1 box. If you did not receive a SPID number, leave the SPID boxes blank. Click Next to continue. The LAN dialog box appears. VCON Desktop Systems Installation and Setup Guide...
- Page 44 This information is optional. However, if your organization has installed a gatekeeper, we recommend that you enter its address. If you do not know its address, ask your system administrator. VCON Desktop Systems Installation and Setup Guide...
- Page 45 Click Next to continue. — If this version does not support MXM, the Online Directories dialog box appears. — Otherwise, the Pan/ Tilt/Zoom Camera appears. Proceed directly to step 9. VCON Desktop Systems Installation and Setup Guide...
- Page 46 Internet users who are currently connected to the Internet (online). These directories are usually located on Internet Location Servers (ILS). By default, MeetingPoint enables you to register in the same ILS as other VCON videoconferencing users, ils.vcon.co.il. Online Directories Dialog Box Enter Online Directories information as follows:...
- Page 47 In the Select the communication port it is connected to list, select the name of the computer port to which the camera is connected. The available options are COM1, COM2, COM3 and COM4. VCON Desktop Systems Installation and Setup Guide...
- Page 48 Click Next to continue. — If your videoconferencing card is an Escort, the Confirmation dialog box appears. Proceed directly to step 12. — If your videoconferencing card is a Cruiser 150 or Cruiser 384, the MSN dialog box appears.
- Page 49 ISDN BRI line with other equipment (such as other computers, fax machines, standard telephones, and so on). In such a case, the computer has an additional series of numbers and/or letters added to the end of its phone number. Sub-Addressing Dialog Box VCON Desktop Systems Installation and Setup Guide...
- Page 50 Setup Wizard, click Back to return to a specific dialog box and make the appropriate changes. When you are finished, click Next as many times as necessary to return to the Confirmation dialog box and check your settings again. VCON Desktop Systems Installation and Setup Guide...
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Page 51: Changing Configuration Information
Non-MXM applications only Directories In the Conference Panel, click the Dialer arrow and then click Properties. The Address Book Properties dialog box appears with the General tab open. Click the Online Directories tab. VCON Desktop Systems Installation and Setup Guide... - Page 52 Click the Camera tab. Switch Type, In the Conference Panel, right-click and then click Phone Numbers, Properties. In the Properties dialog box, click the SPID, MSN, Telephony icon. Subaddressing Click the appropriate tab. VCON Desktop Systems Installation and Setup Guide...
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Page 53: Troubleshooting
ROUBLESHOOTING This chapter provides solutions for common oversights and issues. If you cannot find a solution to a problem, call your local VCON service provider. PROBLEM: The MeetingPoint application fails to open. A message states that the system cannot initialize. - Page 54 Hardware Properties, click the Audio tab. Check that you selected the appropriate audio device. Make sure that the audio device is correctly connected to the videoconferencing card. Check if Mute Microphone is active. If so, disable muting. VCON Desktop Systems Installation and Setup Guide...
- Page 55 Check that the applicable version of Microsoft® NetMeeting™ is installed on your system (NetMeeting may be installed during MeetingPoint installation). — If your video meeting system is Escort, NetMeeting 3.01 is applicable. — If your video meeting system is Cruiser 150, NetMeeting 2.1 is applicable.
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Page 57: A Connecting Optional Accessories
ONNECTING PTIONAL CCESSORIES In addition to its standard components, the VCON Desktop Video Meeting system is compatible with various optional accessories and peripheral devices that add features and convenience to your conferencing. This appendix explains how to connect these devices: •... -
Page 58: Connecting A Second Desktop Camera
Appendix A Connecting Optional Accessories Connecting a Second Desktop Camera VCON Desktop systems support the use of a second desktop camera as a video source. CAUTION Make sure that the computer and the camera are turned off. To connect a second desktop camera to the Desktop Video Meeting system... -
Page 59: Connecting A Vcr
Appendix A Connecting Optional Accessories Connecting a VCR VCON Desktop systems support playback of a videocassette to a videoconference. CAUTION Make sure that the VCR is turned off. To connect a VCR to the Desktop Video Meeting system for playback... - Page 60 Appendix A Connecting Optional Accessories Connecting a VCR to the Desktop System Card for Playback VCON Desktop Systems Installation and Setup Guide...
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Page 61: Connecting A Document Camera
Appendix A Connecting Optional Accessories Connecting a Document Camera VCON Desktop systems support the use of a document camera as a source for displaying documents and illustrations during video meetings. CAUTION Make sure that the camera is turned off. To connect a document camera to the system card’s panel... - Page 62 Appendix A Connecting Optional Accessories Connecting a Document Camera to the Desktop System Card VCON Desktop Systems Installation and Setup Guide...
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Page 63: Connecting A Ptz Camera
Appendix A Connecting Optional Accessories Connecting a PTZ Camera VCON Desktop systems support the use of a controllable Pan/Tilt/Zoom (PTZ) camera. In the Cruiser 384 Executive Edition, the PTZ camera is the standard camera. The PTZ camera can be controlled from the Video Window in the MeetingPoint application (see “Controlling PTZ Camera(s)”... - Page 64 Appendix A Connecting Optional Accessories Connecting a PTZ Camera to the Desktop System Card VCON Desktop Systems Installation and Setup Guide...
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Page 65: Connecting A Polycom Soundpoint Pc 2-Way Speaker (Escort, Cruiser 150 Only)
Instead of the supplied handset, you may use a Polycom SoundPoint PC 2-way speaker system to improve the audio quality of video meetings, while freeing your hands for other tasks. This accessory is supported only by the Escort and Cruiser 150. -
Page 66: Connecting A Tabletop Microphone (Cruiser 384 Executive Edition)
To connect the tabletop microphone to the Cruiser 384 panel Connect the microphone’s stereo jack to the card’s MIC connector. Connecting a Tabletop Microphone to the Cruiser 384 Card VCON Desktop Systems Installation and Setup Guide...
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