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Summary of Contents for VCON VIGO
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Page 1: Conferencing Systems
Conferencing Systems ViGO™ Personal Conferencing Appliance Installation and Setup Guide DOC01113 Rev. 8.0 05.04... - Page 2 - electronic or mechanical - for any purpose without written permission from VCON Ltd. VCON, ViGO, vPoint, vClip and Media Xchange Manager are trademarks of VCON Ltd. MeetingPoint is a registered trademark of VCON, Inc., in the United States.
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Page 3: Limited Warranty
ONE (1) year from the date of receipt. This Limited Warranty shall not apply to any product that in the opinion of VCON Ltd. has not been installed or upgraded according to accompanying documentation from VCON Ltd. or been subject to misuse, misapplication, negligence or accident while in the hands of the purchaser. -
Page 4: Modifications
About this Installation and Setup Guide This Installation and Setup guide explains how to set up the ViGO, connect its accessories, and install and set up the vPoint conferencing application. -
Page 5: Vcon Technical Support
If a situation occurs that is not covered by the supplied documentation, please request help from our Technical Support channels. Contact your local VCON distributor, and request assistance from its technical support department. Send an e-mail message fully describing the condition plus your system’s configuration to techsup@vcon.co.il. -
Page 6: Table Of Contents
Connecting a PTZ Camera ..............2–9 Connecting a Tabletop Microphone ........... 2–10 Connecting the Power Supply ............2–11 Connecting the ViGO to a Computer ..........2–12 vPoint Setup 3.1 Minimum System Requirements ............3–1 3.2 Uninstalling Previous Videoconferencing Applications ...... 3–2 3.3 Installing vPoint... - Page 7 Table of Contents ViGO Controls and LEDs Troubleshooting Connecting Optional Accessories Connecting Multimedia Speakers ............A–2 Connecting a VGA Monitor’s Speakers ..........A–3 VCON ViGO Installation and Setup Guide...
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Page 9: Vigo Models
Pan/Tilt/Zoom (PTZ) camera, a tabletop microphone, a headset, VCON’s Interactive Multicast for multiparty video meetings, and the ViGO tower speaker. Unless specified otherwise, this Guide uses the term “ViGO” to refer to all models. VCON ViGO Installation and Setup Guide 1–1... -
Page 10: Vigo System Components
Chapter 1 Welcome to ViGO ViGO System Components The ViGO Personal Conferencing Appliance is an elegant, fully-featured portable conferencing system for today’s business professionals. All the components required for connecting and installing the system are supplied, along with powerful software with comprehensive online help to make your video meetings productive and enjoyable. -
Page 11: Vigo Appliance Unit
The top of the base includes a multi-purpose Smart button, volume controls, and status LEDs. The ViGO also includes the tower for space-saving convenience and superior audio quality. It has a built-in speaker, and a hook for hanging the headset when its not being used. -
Page 12: Camera
Chapter 1 Welcome to ViGO Camera The main supplied camera depends on the purchased ViGO model: • ViGO Professional - Desktop camera • ViGO Executive - Desktop and Pan/Tilt/Zoom (PTZ) cameras Desktop Camera The desktop camera is handy for both a desktop environment and for portable use. - Page 13 Connectors located on the rear of the Camera Unit enable connectivity through the system cables to the ViGO’s base. The PTZ camera is available as an option with the ViGO Professional. PTZ Camera VCON ViGO Installation and Setup Guide...
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Page 14: Headset
The ViGO package includes CD-ROMs for installing vPoint (ViGO’s conferencing application) and vClip (application for producing video clips). Document Camera The document camera is available as an optional accessory to all ViGO models. It displays a placed document on the screens of both parties during a videoconference. -
Page 15: System Installation And Connections
Connecting the supplied equipment (for connection procedures of optional accessories, see Appendix A, “Connecting Optional Accessories”). Package Contents When you open the ViGO system shipping package for the first time, check that the following items are included, in accordance with the purchased model. : Item Professional Executive... -
Page 16: Setting Up The Vigo Appliance
Chapter 2 System Installation and Connections Setting Up the ViGO Appliance Correct operation of the ViGO appliance requires several connections between the ViGO and other devices. This section describes how to connect the basic components: • Assembling the ViGO Tower •... -
Page 17: Assembling The Vigo Tower
Chapter 2 System Installation and Connections Assembling the ViGO Tower The ViGO consists of two main parts: the base and the tower. They are packed separately in the shipping package. The tower mounts easily onto the top of the base. - Page 18 Chapter 2 System Installation and Connections Assembling the ViGO Tower 2–4 VCON ViGO Installation and Setup Guide...
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Page 19: The Vigo Base Connectors
In the following sections and in Appendix A, “Connecting Optional Accessories”, the procedures refer to connectors located on the ViGO’s rear and side panel (left from the front). The following illustrations show the connectors’ locations. USB A Aux Audio In... -
Page 20: Connecting The Desktop Camera
Chapter 2 System Installation and Connections Connecting the Desktop Camera As standard equipment in the ViGO Professional, a stationary desktop camera is provided. . CAUTION Make sure that the ViGO is turned off. To connect the desktop camera to the ViGO Connect the camera’s cable connector to the Camera IN connector on... -
Page 21: Connecting The Headset
Insert the Audio In (Microphone) jack into the Mic (right) connector on the ViGO side panel. The ViGO tower includes a hook for hanging the headset when it is not used. Connecting the Headset to the ViGO VCON ViGO Installation and Setup Guide... -
Page 22: Connecting A Ptz Camera
Connecting a PTZ Camera A controllable Pan/Tilt/Zoom (PTZ) camera is the standard supplied camera of the ViGO Executive model, and is available as an option with the ViGO Professional. The PTZ camera can be controlled from the vPoint application. To connect a PTZ camera to the ViGO rear panel... -
Page 23: Connecting A Tabletop Microphone
ViGO Professional. The microphone may be connected to the Audio In (Microphone) connector and either multimedia speakers or the ViGO’s built-in speaker may be used for Audio Out. To connect the tabletop microphone Connect the microphone’s 3.5 mm jack to the Mic (right) connector on... -
Page 24: Connecting The Power Supply
Chapter 2 System Installation and Connections Connecting the Power Supply A universal power supply (100-240 V, 50-60 Hz) is supplied in the ViGO package, enabling compatibility with the electricity grid in your region. CAUTION Make sure that the ViGO’s power is turned off before you connect the power supply. -
Page 25: Connecting The Vigo To A Computer
Turn on all accessories and peripherals (such as cameras, VCR, multimedia speakers) connected to the ViGO. To turn the ViGO on, press the Power switch on the ViGO rear panel to I . Make sure that the POWER LED and the desktop camera’s green LED turn on. - Page 26 Chapter 2 System Installation and Connections Connecting the ViGO to the Computer 2–12 VCON ViGO Installation and Setup Guide...
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Page 27: Vpoint Setup
OINT ETUP Before connecting the ViGO system (with its accessories) to the computer, install and set up the vPoint software. The vPoint setup stages include: Verifying that your computer equipment matches the minimum requirements Uninstalling any previous version of VCON videoconferencing application (MeetingPoint) Installing the new version of vPoint. -
Page 28: Uninstalling Previous Videoconferencing Applications
Chapter 3 vPoint Setup Uninstalling Previous Videoconferencing Applications If a previous version of VCON videoconferencing application (MeetingPoint 4.6 or lower) is currently installed on the computer, uninstall it completely. The Uninstall program deletes all previous MeetingPoint information and files. However, the program provides the options of saving setup information and the existing address book entries, which may shorten the process of setting up vPoint. -
Page 29: Installing Vpoint
To communicate using vPoint, TCP/IP protocol components must be installed on your computer. If necessary, install them before installing vPoint. Consult with your system administrator. The supplied ViGO Setup CD-ROM contains the vPoint Setup program. To install vPoint on your computer Close all open applications. - Page 30 Installation Utility Window Click Install vPoint to start the vPoint installation process. A message then asks if your system will register to a VCON Media Xchange Manager™ (MXM) system. If your system is managed by an MXM, telephony exchange functions such as Call Forwarding, Call Pickup, Call Transfer and Ad-hoc Conferencing are available.
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Page 31: Starting And Exiting Vpoint
To start vPoint In the Windows Desktop, click the VCON vPoint icon. -or- Press the ViGO Smart button on the top of the device. The Login dialog box appears. Initial Login to MXM Enter MXM login information as follows (consult with your system... - Page 32 In this dialog box, enter the information required to run vPoint from your specific location. vPoint appears on the screen. vPoint Main Viewer At this point, if the system’s communication lines are connected, you may start a videoconference and receive incoming video calls. 3–6 VCON ViGO Installation and Setup Guide...
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Page 33: Stand-Alone System
In the Windows Desktop, click the VCON vPoint icon. -or- Press the ViGO Smart button on the top of the device. If you are running vPoint for the first time after installation, the vPoint Setup appears. In this dialog box, enter the information required to run vPoint from your specific location. - Page 35 GO C ONTROLS AND The ViGO base’s top panel contains buttons and LEDs for performing various functions and LEDs for providing operational status information. POWER LED (Green) ON - ViGO is on. OFF - ViGO is off. + button Increase incoming volume.
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Page 36: Vigo Controls And Leds
Chapter 4 ViGO Controls and LEDs The desktop camera contains an internal microphone and a power LED. The LED of the ViGO tower provides audio information during a call. Power button POWER LED (Green) ON - powered on. OFF - not operating. -
Page 37: Troubleshooting
Make sure that the ViGO appliance is turned on. If the ViGO appliance was not turned off since the last time it was used, the message will not appear. The appliance should operate correctly. If the preceding solutions do not help, follow this procedure: Open the Windows Device Manager (Start/Settings/Control Panel/ System/Device Manager tab). - Page 38 SOLUTION: Make sure that the installed software is vPoint 5.0 or later. Check that you correctly connected the ViGO to the computer, and that the ViGO and the computer are turned ON. Open Windows Device Manager and check that the USB drivers are correctly installed.
- Page 39 PROBLEM: You cannot hear the remote side. SOLUTION: Make sure that the ViGO’s volume is high enough. Press the + button on the appliance to raise the volume. Make sure that the headset’s or the optional speakers’ cable is firmly inserted into the SPKR connector on the side of the appliance.
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Page 41: A Connecting Optional Accessories
ONNECTING PTIONAL CCESSORIES In addition to its standard components, the ViGO system is compatible with various optional accessories and peripheral devices that add features and convenience to your conferencing. This appendix explains how to connect these devices: • Connecting External Speakers •... -
Page 42: Connecting Multimedia Speakers
Connecting External Speakers Connecting Multimedia Speakers As an option, the ViGO supports the use of external multimedia speakers instead of the headset for hearing incoming audio. For two-way audio, they may be paired with the headset, a tabletop microphone, or the camera’s built-in microphone. -
Page 43: Connecting A Vga Monitor's Speakers
For ViGO Executive An additional option for enhancing the audio quality is the use of a VGA monitor’s speakers. The ViGO Executive contains two additional audio cables for this audio configuration. This configuration requires a sound card installed in the computer connected to the ViGO. - Page 44 Connecting Multimedia Speakers to the ViGO Connecting a Second Camera The ViGO supports the use of a second camera as a video source. To connect a second camera to the ViGO rear panel Connect the camera cable to the Aux Video IN (yellow) connector of the ViGO rear panel.
- Page 45 Appendix A Connecting Optional Accessories Connecting a VCR The ViGO supports playback of a videocassette to a video meeting. To connect a VCR to the ViGO rear panel for playback Connect the VCR Video cable with the jacks between the VIDEO OUT connector of the VCR and the Aux Video IN (yellow) connector of the ViGO rear panel.
- Page 46 Appendix A Connecting Optional Accessories Connecting a Document Camera The ViGO supports the use of a document camera as a source for displaying documents and illustrations during conferences. To connect a document camera to the ViGO rear panel Connect the camera cable with the yellow connector between the OUTPUT/VIDEO connector of the camera and the Aux Video IN (yellow) connector of the ViGO rear panel.
- Page 47 Appendix A Connecting Optional Accessories Connecting Other USB Devices The ViGO can be connected as part of a series (daisy chain) with low-power Universal Serial Bus (USB) equipment with a maximum consumption of 100 mA (such as a USB mouse), or devices with their own power supply (such as some multimedia speakers).
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