Related Manuals for VCON MediaConnect 9000 Series
Summary of Contents for VCON MediaConnect 9000 Series
- Page 1 Group Videoconferencing Systems MediaConnect 9000 Series Rollabout and Compact Systems Installation & Setup Guide DOC01090 Rev. 5.0 01.03...
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Page 2: Modifications
Modifications The FCC requires the user to be notified that any changes or modifications made to this system that are not expressly approved by VCON Ltd. may void the user’s authority to operate the equipment. VCON MediaConnect 9000 Installation & Setup Guide... -
Page 3: Safety Information
DO NOT tamper with or remove the cover of the computer, ISDN connection equipment, or any other accessories. Refer all servicing only to the local VCON distributor or other VCON-certified technicians. Make sure that the power is turned off and all equipment are disconnected from the power supply before making all equipment connections. - Page 4 DO NOT install ISDN wiring or cables during a lightning storm. DO NOT install ISDN connectors in wet or damp locations. DO NOT touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface. VCON MediaConnect 9000 Installation & Setup Guide...
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Page 5: For Users In Canada
The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed 5. VCON MediaConnect 9000 Installation & Setup Guide... -
Page 6: Pour Les Utilisateurs Au Canada
être raccordés à une interface. La terminaison d’une interface téléphonique peut consister en une combinaison de quelques dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5. VCON MediaConnect 9000 Installation & Setup Guide... -
Page 7: About This Installation & Setup Guide
About this Installation & Setup Guide This guide explains how to set up the VCON MediaConnect 9000 series videoconferencing system. For reasons of clarity, this guide refers to both MediaConnect 9000 and 9000Pro as “MediaConnect 9000.” In most cases, the descriptions and functions explained in this guide apply to both products. -
Page 8: Vcon Technical Support
If a situation occurs that is not covered by the supplied documentation, please request help from our Technical Support channels. Contact your local VCON distributor, and request assistance from its technical support department. Send an e-mail message fully describing the condition plus your system’s configuration to techsup@vcon.co.il. -
Page 9: Table Of Contents
Connecting Optional Accessories ..........3–1 3.1 Connecting a VCR for Playback to the Videoconference ....3–2 3.2 Connecting a VCR for Recording the Videoconference.......3–3 3.3 Connecting a Document Camera ............3–4 Enabling MXM Management of the MediaConnect 9000 .....4–1 VCON MediaConnect 9000 Installation & Setup Guide... - Page 10 Upgrading the MediaConnect 9000 Software.......6–1 6.1 Uninstalling Previous Software Versions..........6–1 6.2 Installing the MediaConnect 9000 Application........6–2 6.3 Setting Up MediaConnect 9000’s Advanced Configuration....6–3 6.4 Changing the Advanced Settings ............6–16 Troubleshooting................7–1 The Remote Control................A–1 VCON MediaConnect 9000 Installation & Setup Guide...
- Page 11 9000Pro Workgroup Videoconferencing system, including a large SVGA monitor and a specially designed cart. The products are available in the following models (ask your VCON distributor about availability in your region): Model 1 Provides one ISDN Basic Rate Interface (BRI) up to 128 Kbps and LAN connection up to 1.5 Mbps.
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Page 12: Welcome To Group Videoconferencing
This configuration contains one large SVGA monitor and two TV monitors. The SVGA monitor displays the MediaConnect application and shared data applications. One TV monitor displays the local video and the other TV monitor displays the remote video. VCON MediaConnect 9000 Installation & Setup Guide... -
Page 13: Mediaconnect 9000 System Components
Document camera Second PTZ camera TV monitor In conjunction with technological developments and VCON’s objective to provide a state-of-the-art system, components are subject to change. A component may look different than its illustrated counterpart. VCON MediaConnect 9000 Installation & Setup Guide... -
Page 14: Mediaconnect 9000 System Computer
The computer’s operating system is Microsoft Windows 2000. The following figure illustrates the system computer. Floppy Drive ON/OFF Button CD-ROM Eject CD-ROM Drive MediaConnect 9000 System Computer - Front View VCON MediaConnect 9000 Installation & Setup Guide... -
Page 15: Pan/Tilt/Zoom Camera
Up to six pre-set positions can be set for instant recall through the MediaConnect 9000 application. Connectors located on the rear of the Camera Unit enable connectivity through the system cables to the main computer. Main Camera Unit VCON MediaConnect 9000 Installation & Setup Guide... -
Page 16: Wireless Keyboard, Remote Control And Receiver
When you use the keyboard or remote control, point it at the keyboard receiver from a distance of up to 6 meters. For more details about the remote control and its functions, see Appendix A, “The Remote Control.” Wireless Keyboard Keyboard Receiver VCON MediaConnect 9000 Installation & Setup Guide... -
Page 17: Tabletop Microphone
1024 x 768 pixels. Using high-quality horizontal and vertical frequencies, the monitor also provides options of automatic or manual degaussing. It is powered by 100-120/180-240 Vac (autoswitchable). VCON MediaConnect 9000 Installation & Setup Guide... -
Page 18: Cart (Only With Mediaconnect 9000Pro)
The SVGA monitor sits on top of the cart, and two shelves are provided for the computer and other accessories. MediaConnect 9000Pro Rollabout System on a Cart VCON MediaConnect 9000 Installation & Setup Guide... -
Page 19: Optional Accessories Supplied By Vcon
TV monitor(s) For viewing remote and local video in dual (1 TV) and triple (2 TV) monitor configurations. VCON MediaConnect 9000 Installation & Setup Guide... - Page 21 ✔ ✔ ✔ ✔ Remote Control Unit ✔ ✔ ✔ ✔ Power cable ✔ ✔ ✔ ✔ ISDN cable ✔ ✔ S-Video 4x4 cable — — ✔ ✔ ✔ ✔ S-Video 8x4 cable VCON MediaConnect 9000 Installation & Setup Guide...
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Page 22: Connecting The Mediaconnect 9000
— — ✔ ✔ SVGA cable — — ✔ ✔ Rollabout cabinet & keys — — ✔ ✔ ✔ ✔ MediaConnect 9000 Installation & Setup Guide ✔ ✔ ✔ ✔ Limited Warranty/registration card VCON MediaConnect 9000 Installation & Setup Guide... -
Page 23: Connecting Your Equipment
To PTZ camera’s Keyboard Receiver to To SVGA To AUDIO IN mouse port VISCA IN monitor of SVGA and KYBD connector connector monitor From SPKR connector of videoconferencing card MediaConnect 9000 Computer Unit (Model 3) VCON MediaConnect 9000 Installation & Setup Guide... - Page 24 VCR Audio In S-Video OUT TV (Dual Monitor) VCR Audio Out/ Dual Monitor S-Video IN PTZ Camera VCR Video In Second or Document Camera VCR Video Out/ Dual/Triple Monitor Connections to Videoconferencing Card VCON MediaConnect 9000 Installation & Setup Guide...
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Page 25: Connecting The Wireless Keyboard
Connect the supplied SVGA cable between the VGA output on the rear of the MediaConnect 9000 computer and the VGA input on the rear of the supplied 29" SVGA Monitor (supplied only with MediaConnect 9000Pro). VCON MediaConnect 9000 Installation & Setup Guide... -
Page 26: Connecting A Tv Monitor (Dual Monitor Mode)
Connect the TV cable between the Connect the TV cable between the TV’s Video In connector and the TV’s Video In connector and the videoconferencing card’s MONITOR videoconferencing card’s VCR VID connector. OUT connector. VCON MediaConnect 9000 Installation & Setup Guide... -
Page 27: Connecting Two Tv Monitors (Triple Monitor Mode)
Connect the supplied S-Video TV cable between the S-Video-type TV’s Video In connector and the videoconferencing card’s MONITOR connector. Connect the supplied RCA TV cable between the RCA-type TV’s Video In connector and the videoconferencing card’s VCR VID OUT connector. VCON MediaConnect 9000 Installation & Setup Guide... -
Page 28: Connecting The Main Ptz Camera
MediaConnect 9000 computer unit (see the figure on page 2-3). Place the camera at the vantage point you want. Connect the power cable between the power supply and the camera’s DC IN connector. VCON MediaConnect 9000 Installation & Setup Guide... - Page 29 Chapter 2 Connecting the MediaConnect 9000 Main PTZ Camera Rear Panel and Connections VCON MediaConnect 9000 Installation & Setup Guide...
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Page 30: Connecting The Tabletop Microphone
Connect the microphone’s 3.5mm jack to the MIC connector on the videoconferencing card. Place the microphone on your conference table with the cable stretching toward the MediaConnect 9000 system. Connecting the Microphone to the Videoconferencing Card 2-10 VCON MediaConnect 9000 Installation & Setup Guide... -
Page 31: Connecting The Audio Output To The Svga Monitor
Connect the second audio cable between the OUT connector of the sound card and the AUDIO IN connectors left and right of the SVGA monitor. Connecting the Audio Output to the SVGA Monitor VCON MediaConnect 9000 Installation & Setup Guide 2-11... -
Page 32: Connecting The Lan
Connect the LAN cable between the RJ-45 connector on the rear of the computer (see the figure on page 2-3) and the outlet to your LAN. Connecting a LAN Cable to the Computer 2-12 VCON MediaConnect 9000 Installation & Setup Guide... -
Page 33: Connecting Isdn Lines
ISDN 2 connector, and the third ISDN cable to the ISDN 3 connector on the videoconferencing card and the outlet to your ISDN line. Connecting the MediaConnect 9000 System to ISDN Lines VCON MediaConnect 9000 Installation & Setup Guide 2-13... -
Page 34: Connecting The Mediaconnect 9000 To The Power Supply
As a precaution, check that the setting is correct before starting MediaConnect 9000. Insert the power cable into the power socket on the rear panel. Insert the plug into the power supply. 2-14 VCON MediaConnect 9000 Installation & Setup Guide... -
Page 35: Connecting Optional Accessories
This appendix explains how to connect these devices: • Connecting a VCR for Playback to the Videoconference • Connecting a VCR for Recording the Videoconference • Connecting a Document Camera VCON MediaConnect 9000 Installation & Setup Guide... -
Page 36: Connecting A Vcr For Playback To The Videoconference
Verify that the VCR is connected to a power supply. For specific instructions on installing and operating the VCR, see its accompanying user’s guide. Connecting to VCR for Playback to the Videoconference VCON MediaConnect 9000 Installation & Setup Guide... -
Page 37: Connecting A Vcr For Recording The Videoconference
VCR and the VCR AUD OUT (black) connector of the videoconferencing card. For specific instructions on installing and operating the VCR, see its accompanying user’s guide. Connecting to VCR for Recording Videoconferences VCON MediaConnect 9000 Installation & Setup Guide... -
Page 38: Connecting A Document Camera
Verify that the camera is connected to a power supply. For specific instructions on installing and operating the document camera, see its accompanying user’s guide. Connecting a Document Camera to the Videoconferencing Card VCON MediaConnect 9000 Installation & Setup Guide... -
Page 39: Enabling Mxm Management Of The Mediaconnect 9000
9000 EDIA ONNECT MediaConnect 9000 was set up in the factory without enabling VCON Media Xchange Manager™ (MXM) management. If you want your system to be managed by an MXM installed within your organization, run the MXM Enable utility that’s included with the system. -
Page 41: Media Xchange Manager™ (Mxm) Managed
Stand-alone or registered with another gatekeeper. Media Xchange Manager™ (MXM) Managed If the MediaConnect 9000 is managed by VCON’s Media Xchange Manager™ (MXM), you have to log in when you start your system. You can make this login process automatic. -
Page 42: Stand-Alone Or Registered With Another Gatekeeper
After login is granted, the MediaConnect 9000 application opens. Stand-alone or Registered with Another Gatekeeper If your MediaConnect 9000 will be registered with a non-VCON Gatekeeper or not registered with any management system, the videoconferencing application’s main screen opens several seconds after the Windows startup. -
Page 43: Upgrading The Mediaconnect 9000 Software
Set up the MediaConnect 9000 Advanced configuration. Uninstalling Previous Software Versions If an earlier version of VCON videoconferencing software is currently installed on the computer, uninstall it completely. The Uninstall program deletes all previous version information and files. However, the program provides the options of saving setup information and the existing address book entries, which may shorten the process of setting up MediaConnect 9000. -
Page 44: Installing The Mediaconnect 9000 Application
After the computer restarts, MediaConnect 9000 runs automatically. The first time it runs after the upgrade installation, a message asks if your system will register to a VCON Media Xchange Manager™ (MXM) server. If your system is managed by an MXM, telephony exchange functions such as Call Forwarding, Call Transfer and Invite (ad-hoc conferencing) are available. -
Page 45: Setting Up Mediaconnect 9000'S Advanced Configuration
In addition, you may change any of these configuration details (as long as they are compatible with your equipment) whenever the system is on. The Advanced Settings button provides access to the configuration dialog boxes (see “Changing the Advanced Settings” on page 6-16). Configuration Wizard Introduction VCON MediaConnect 9000 Installation & Setup Guide... - Page 46 For example, if you have to dial 9 to receive an external line, and then 01 to dial long distance, type 901 in the Long Distance box. Click Next to continue. VCON MediaConnect 9000 Installation & Setup Guide...
- Page 47 — If you selected None, the LAN dialog box appears. Proceed directly to step 7. — If you selected On Board ISDN, the Switch Type dialog box appears. Continue to the next step. VCON MediaConnect 9000 Installation & Setup Guide...
- Page 48 If you are not sure whether the computer is connected to a Restricted network, do not select this option. If necessary, consult with your system administrator or ISDN carrier. Click Next to continue. The Phone Numbers dialog box appears. VCON MediaConnect 9000 Installation & Setup Guide...
- Page 49 — If you selected switch type AT&T 5ESS Custom, National ISDN 1 or NT DMS100 Custom, the SPID Numbers dialog box appears. — Otherwise, the LAN dialog box appears. Proceed directly to step 7. VCON MediaConnect 9000 Installation & Setup Guide...
- Page 50 SPID number from your ISDN carrier, type that number in the SPID 1 box. If you did not receive a SPID number, leave the SPID boxes blank. Click Next to continue. The LAN dialog box appears. VCON MediaConnect 9000 Installation & Setup Guide...
- Page 51 If you do not know its address, ask your system administrator. If you leave this box blank, the computer cannot register with a gatekeeper. If your system is registered to an MXM, the above information appears here automatically. VCON MediaConnect 9000 Installation & Setup Guide...
- Page 52 Click Next to continue. The Online Directories dialog box appears. — If this version is not managed by an MXM, the Online Directories dialog box appears. — Otherwise, the Pan/ Tilt/Zoom Camera appears. Proceed directly to step 9. 6-10 VCON MediaConnect 9000 Installation & Setup Guide...
- Page 53 Internet users who are currently connected to the Internet (online). These directories are usually located on Internet Location Servers (ILS). By default, MediaConnect 9000 enables you to register in the same ILS as other VCON videoconferencing users, ils.vcon.co.il. Online Directories Dialog Box Enter Online Directories information as follows:...
- Page 54 Select Allow the remote side to control camera Control settings to permit the remote party to control the position and video settings of your PTZ camera. If you do not have a PTZ camera, this option is not relevant. 6-12 VCON MediaConnect 9000 Installation & Setup Guide...
- Page 55 Advanced Properties, see page 6-17). Select No if the connected ISDN network does not ❑ support this feature, or if you don’t want to use it. Click Next to continue. The Sub-Addressing dialog box appears. VCON MediaConnect 9000 Installation & Setup Guide 6-13...
- Page 56 If the connected ISDN network does not support this feature, or if you do not want to use it, leave this box blank. Click Next to continue. The Confirmation dialog box appears. 6-14 VCON MediaConnect 9000 Installation & Setup Guide...
- Page 57 To cancel the setup, click Cancel. In this case, all setup information will be discarded and you will not be able to run MediaConnect 9000 until you perform the setup at another time. VCON MediaConnect 9000 Installation & Setup Guide 6-15...
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Page 58: Changing The Advanced Settings
Click Advanced Settings. The Advanced Settings Login dialog box appears. If you want to change the password, click this button. Then, type the new password in the New and Confirm boxes. Logging In to Advanced Settings 6-16 VCON MediaConnect 9000 Installation & Setup Guide... - Page 59 Click the Address Book icon. Click the Online Directories tab. Pan/Tilt/Zoom Click the Hardware icon. Click the Camera tab. Switch Type, Click the Telephony icon. Phone Numbers, Click the appropriate tab. SPID, MSN, Subaddressing VCON MediaConnect 9000 Installation & Setup Guide 6-17...
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Page 61: Troubleshooting
If you are unable to find a solution to your problem, please request help from our Technical Support channels. ➤ To request technical support ❑ Contact your local VCON distributor, and request assistance from its technical support department. -or- Send an e-mail message fully describing the condition plus your system’s configuration to techsup@vcon.co.il. - Page 62 Check that the batteries are inserted correctly in the keyboard. If necessary, replace the batteries. If the problem still remains, contact your local VCON distributor for further instructions. VCON MediaConnect 9000 Installation & Setup Guide...
- Page 63 Verify that the remote user allows you to establish not respond. control the remote camera. Verify that Allow Far End Camera Control (FECC) is selected in the General Settings dialog box. VCON MediaConnect 9000 Installation & Setup Guide...
- Page 64 In the Local Video window, select each camera in turn to verify selection of the correct video source If the problem still remains, contact your local VCON distributor for further instructions. The local If you have only the SVGA monitor, verify that you have...
- Page 65 Connect MediaConnect 9000 in a loopback (dial the second ISDN channel of the first BRI pair) and verify that your audio is working. If the problem still remains, contact your local VCON distributor for further instructions. VCON MediaConnect 9000 Installation & Setup Guide...
- Page 66 Connect your system in a loopback (dial the second ISDN channel of the first BRI pair) and verify your audio. If the problem still remains, contact your local VCON distributor for further instructions. ❑ Audio Verify that you dialed two (B-channel) numbers for each reception is ISDN line.
- Page 67 Advanced Settings>Communication>LAN dialog box. Verify that your system’s E.164 code or alias name is Gatekeeper, entered correctly in the User Alias box of the Advanced the connection Settings>Communication>LAN dialog box. fails. VCON MediaConnect 9000 Installation & Setup Guide...
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Page 69: A The Remote Control
6 meters (see “Wireless Keyboard, Remote Control and Receiver” on page 1-6). Remote Control Unit See the next page for an explanation of the remote control buttons. VCON MediaConnect 9000 Installation & Setup Guide... - Page 70 Dial the entered Turn Speaker address. On/Off Open/Close PIP Turn Microphone Viewing mode. On/Off Enable Invite User. Switch between local and remote Activate/deactivate video. VoiceFinder. Open/Close General Open/Close Settings dialog box. Conversation State during call. VCON MediaConnect 9000 Installation & Setup Guide...
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