VCON HD5000 Series Installation & Setup Manual

Group videoconferencing systems rollabout and compact systems
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Group Videoconferencing
Systems
HD5000 Series
Rollabout and Compact Systems
Installation & Setup Guide
DOC00048 Rev. 2.0 02.04

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Summary of Contents for VCON HD5000 Series

  • Page 1 Group Videoconferencing Systems HD5000 Series Rollabout and Compact Systems Installation & Setup Guide DOC00048 Rev. 2.0 02.04...
  • Page 2: Modifications

    Modifications The FCC requires the user to be notified that any changes or modifications made to this system that are not expressly approved by VCON Ltd. may void the user’s authority to operate the equipment. VCON HD5000 Installation & Setup Guide...
  • Page 3: Safety Information

    DO NOT tamper with or remove the cover of the computer, ISDN connection equipment, or any other accessories. Refer all servicing only to the local VCON distributor or other VCON-certified technicians. INCORRECT replacement of the battery can cause an explosion.
  • Page 4: Isdn Connections Safety Guidelines

    DO NOT install ISDN wiring or cables during a lightning storm. DO NOT install ISDN connectors in wet or damp locations. DO NOT touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface. VCON HD5000 Installation & Setup Guide...
  • Page 5: For Users In Canada

    The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed 5. VCON HD5000 Installation & Setup Guide...
  • Page 6: Pour Les Utilisateurs Au Canada

    être raccordés à une interface. La terminaison d’une interface téléphonique peut consister en une combinaison de quelques dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5. VCON HD5000 Installation & Setup Guide...
  • Page 7: About This Installation & Setup Guide

    About this Installation & Setup Guide This guide explains how to set up the VCON HD5000 series videoconferencing system. The following chapter summary briefly describes this guide’s contents: Chapter 1 Welcome to HD5000 Introduction to this Installation & Setup Guide.
  • Page 8: Vcon Technical Support

    If a situation occurs that is not covered by the supplied documentation, please request help from our Technical Support channels. Contact your local VCON distributor, and request assistance from its technical support department. Send an e-mail message fully describing the condition plus your system’s configuration to techsup@vcon.co.il.
  • Page 9: Table Of Contents

    Connecting ISDN Lines................22 Connecting and Setting Up the Laptop Plug-in ........23 Connecting a Document Camera ............25 Connecting the VoiceFinder ..............26 Connecting the HD5000 to the Power Supply ........28 Enabling MXM Management of the HD5000 ........29 VCON HD5000 Installation & Setup Guide...
  • Page 10 Forward ....................41 LAN Basic ....................43 LAN Advanced..................44 ISDN Basic ..................... 46 ISDN Advanced..................48 Login ...................... 50 SecureConnect ..................51 Audio ...................... 52 Camera....................53 Video ...................... 54 Troubleshooting................57 The Remote Control................63 VCON HD5000 Installation & Setup Guide...
  • Page 11: Welcome To Hd5000

    HD5000 ELCOME TO VCON’s HD5000 is a workgroup conferencing system that combines the versatility of a PC-based solution with high-quality videoconferencing. Utilizing the newest H.264 video standard, and clear, crisp audio, the HD5000 brings users face-to-face with other people and organizations.
  • Page 12: Monitor Configurations

    Dual Monitor This configuration contains one large XGA monitor and one TV monitor. The XGA monitor displays the HD5000 application and shared data applications. The TV monitor displays the local and remote video. VCON HD5000 Installation & Setup Guide...
  • Page 13: Hd5000 Components

    • Document camera • Second PTZ camera In conjunction with technological developments and VCON’s objective to provide a state-of-the-art system, components are subject to change. A component may look different than its illustrated counterpart. VCON HD5000 Installation & Setup Guide...
  • Page 14: Hd5000 System Computer

    Up to six pre-set positions can be set for instant recall through the HD5000 application. Connectors located on the rear of the Camera Unit enable connectivity through the system cables to the main computer. VCON HD5000 Installation & Setup Guide...
  • Page 15: Wireless Keyboard, Remote Control And Receiver

    When you use the keyboard or remote control, point it at the keyboard receiver from a distance of up to 6 meters. For more details about the remote control and its functions, see “The Remote Control” on page Wireless Keyboard Keyboard Receiver VCON HD5000 Installation & Setup Guide...
  • Page 16: Tabletop Microphone

    6 meters (20 feet) at 360 . The microphone transfers the full range of speaker audio. The microphone is equipped with a 20-foot (6.1 m) cable which provides greater flexibility for placement within the room. VCON HD5000 Installation & Setup Guide...
  • Page 17: Optional Accessories Supplied By Vcon

    Second PTZ or another PTZ camera. For example, a document camera camera can show a placed document on the monitor during a videoconference session to both the local and remote users. VCON HD5000 Installation & Setup Guide...
  • Page 19: Connecting The Hd5000

    Remote Control Unit " Power cable " LAN cable (RJ-45) " Video/audio crossbar adapter " Video output adapter " S-Video cable (4-pin, mini-DIN) " Composite video cable (RCA-RCA) " Camera control cable (D-9 - Mini-DIN) " VCON HD5000 Installation & Setup Guide...
  • Page 20 " HD5000 Installation & Setup Guide " Limited Warranty/registration card " XGA Monitor ISDN cables (RJ-45) 3 units Set of PC multimedia speakers Rollabout cabinet & keys VGA cable for Data option (shielded, DB-15) VCON HD5000 Installation & Setup Guide...
  • Page 21: Connecting Your Equipment

    (option) (option) To LAN connection details KYBD & MOUSE To electrical USB ports Data Sharing to wireless power card (option) Audio card keyboard supply See page 14 COM1 - To connection details. PTZ camera VCON HD5000 Installation & Setup Guide...
  • Page 22 XGA and TV Monitors in Dual Monitor Mode (option) • Main PTZ Camera • Tabletop Microphone • LAN Cable • ISDN Lines (option) • Laptop Plug-in (option) • Document Camera (option) • VoiceFinder (option) • Power Supply VCON HD5000 Installation & Setup Guide...
  • Page 23: Video Card Connections

    Video Out Adapter cable between the Video In connector and the S-video or Composite video connection to the TV monitor. DVI Out In a Single Display Mode configuration, connect to the XGA monitor. VCON HD5000 Installation & Setup Guide...
  • Page 24: Audio Connections

    Connect the Audio Card to peripheral equipment as follows: Microphone In Insert the cable from the microphone into here. Line In Connect to an auxiliary RCA audio source. Spkr Connect to speakers or to the AUDIO IN connectors of the TV monitor. VCON HD5000 Installation & Setup Guide...
  • Page 25: Connecting The Wireless Keyboard

    Connect the two cables to the PS/2 mini-DIN mouse port and the keyboard connector on the computer’s rear panel. Place the Wireless Keyboard on your conference table, preferably at an operating distance of no more than 6 meters away from the keyboard receiver. VCON HD5000 Installation & Setup Guide...
  • Page 26: Connecting An Xga Monitor In Single Monitor Mode

    Connect a VGA cable between the DVI Out connector of the Video Card and the DVI input on the rear of the XGA Monitor. If the monitor does not support DVI input, attach the VGA adapter to the Video Card DVI output connector. VCON HD5000 Installation & Setup Guide...
  • Page 27: Connecting Xga And Tv Monitors In Dual Monitor Mode

    DVI input on the rear of the XGA Monitor. If the monitor does not support DVI input, attach the VGA adapter to the Video Card DVI output connector. See the illustration on the following page. VCON HD5000 Installation & Setup Guide...
  • Page 28 Chapter 2 Connecting the HD5000 Connecting a TV Monitor in Dual Monitor Mode VCON HD5000 Installation & Setup Guide...
  • Page 29: Connecting The Main Ptz Camera

    Connect the power cable between the power supply and the camera’s DC IN connector. Check the settings of the DIP switches on the bottom of the camera. IR OUT must be set to OFF. MODE must be set to ON. VCON HD5000 Installation & Setup Guide...
  • Page 30: Connecting The Tabletop Microphone

    Connect the microphone’s 3.5mm jack to the pink Microphone In connector on the sound card located on the rear panel of the computer. Place the microphone on your conference table with the cable stretching toward the HD5000 system. VCON HD5000 Installation & Setup Guide...
  • Page 31: Connecting To Your Lan

    10-Base-T, and 100-Base-T, and 1000-Base-T networks. To connect the HD5000 system to your LAN Connect the LAN cable between the RJ-45 connector on the rear of the computer and the outlet to your LAN. VCON HD5000 Installation & Setup Guide...
  • Page 32: Connecting Isdn Lines

    Connect one ISDN cable to the ISDN 1 connector, the second ISDN cable to the ISDN 2 connector, and the third ISDN cable to the ISDN 3 connector on the ISDN card and the outlet to your ISDN line. VCON HD5000 Installation & Setup Guide...
  • Page 33: Connecting And Setting Up The Laptop Plug-In

    Insert the compact disc labeled “Install Disk” into your CD-ROM drive and click OK. 10. Browse to the W2KDrv file and click OK to copy it. 11. When the Wizard notifies you that installation is complete, click Finish. VCON HD5000 Installation & Setup Guide...
  • Page 34 To connect a laptop or PC to the Data Sharing card Connect the shielded VGA cable between the laptop/PC to the VGA connector of the tabletop pod. Connect the pod to the upper DB-15 connector of the Data Sharing card. VCON HD5000 Installation & Setup Guide...
  • Page 35: Connecting A Document Camera

    S-Video connector of the crossbar. Use the S-Video cable that is supplied in the HD5000 package. Verify that the camera is connected to a power supply. For specific instructions on installing and operating the document camera, see its accompanying user’s guide. VCON HD5000 Installation & Setup Guide...
  • Page 36: Connecting The Voicefinder

    Connect the power supply between DC IN on the DSP unit and the power outlet on the wall. Press the power switch on the back of the DSP unit. The red light on the front of the unit turns on. See the illustration on the following page. VCON HD5000 Installation & Setup Guide...
  • Page 37 Chapter 2 Connecting the HD5000 Connecting the VoiceFinder VCON HD5000 Installation & Setup Guide...
  • Page 38: Connecting The Hd5000 To The Power Supply

    As a precaution, check that the setting is correct before starting HD5000. Insert the power cable into the power socket on the rear panel. Insert the plug into the power supply. VCON HD5000 Installation & Setup Guide...
  • Page 39: Enabling Mxm Management Of The Hd5000

    NABLING ANAGEMENT OF THE HD5000 HD5000 was set up in the factory without enabling VCON Media Xchange Manager™ (MXM) management. If you want your system to be managed by an MXM installed within your organization, run the MXM Enable utility that’s included with the system.
  • Page 41: Starting The Hd5000

    • Stand-alone or registered with another gatekeeper. Media Xchange Manager™ (MXM) Managed If the HD5000 is managed by VCON’s Media Xchange Manager™ (MXM), you have to log in when you start your system. You can make this login process automatic.
  • Page 42: Stand-Alone Or Registered With Another Gatekeeper

    After login is granted, the HD5000 application opens. Stand-alone or Registered with Another Gatekeeper If your HD5000 is registered with a non-VCON Gatekeeper or not registered with any management system, the videoconferencing application’s main screen opens several seconds after the Windows startup.
  • Page 43: Setting Up The Hd5000 Configuration

    In the Settings pulldown, click Settings. Click the relevant tab. Change the required information or options. For definitions, see “Settings Definitions” in the next section. Click Apply to implement changes. To exit, click Close. VCON HD5000 Installation & Setup Guide...
  • Page 44: Settings Definitions

    See page Audio Audio hardware and software configuration of the HD5000. See page Camera Pan/Tilt/Zoom (PTZ) camera configuration of the HD5000 (if applicable). See page Video Configuration for displaying video on the HD5000. See page VCON HD5000 Installation & Setup Guide...
  • Page 45: General

    Select to display tool tips when the pointer pauses over a command icon. Enable Select to restrict access to advanced system Password for properties by requiring a password. Advanced Configuration Select Select the language of the HD5000 application on Language your computer. VCON HD5000 Installation & Setup Guide...
  • Page 46: User

    Chapter 5 Setting Up the HD5000 Configuration User The User settings provides identification of the HD5000 end point. This includes the following information: • First Name • Last Name • Company or organization • E-mail address VCON HD5000 Installation & Setup Guide...
  • Page 47: Directory

    Select to enable the HD5000 to register with the Directory online directory specified in this dialog box. Registration — If the HD5000 is registered in a VCON Media Xchange Manager™ (MXM), the HD5000 receives its online directory configuration from the MXM.
  • Page 48: Security

    PC must be able to run the web server screens. Enable Web Select to make remote management available. Application Web Application Type a password to restrict access to the remote Password management. VCON HD5000 Installation & Setup Guide...
  • Page 49: Broadcast

    The maximum bandwidth for Interactive Broadcasts. The actual bandwidth will depend on the amount of available bandwidth during the session. Time to Live The maximum number of routers that the Session's packets may pass through. VCON HD5000 Installation & Setup Guide...
  • Page 50 Select G.711 U-law if you're in the U.S. or Japan, or G.711 A-law if you're in Europe. For other regions, consult with your system administrator or your local VCON technical support representative. G.722 This standard gives the best quality. Select it if you...
  • Page 51: Forward

    In the Forward settings, set alternate destinations for the routing of incoming calls. Call forwarding may occur: At all times (unconditionally) If the node is busy in another videoconference If the call is not answered by the node. VCON HD5000 Installation & Setup Guide...
  • Page 52 Destination List button and choosing an entry. Forward after Type the number of seconds before the system forwards unanswered calls. A “*” entry indicates that the particular forwarding setting is not active. VCON HD5000 Installation & Setup Guide...
  • Page 53: Lan Basic

    User Number. Gatekeeper IP address of the MXM or gatekeeper to which the Address HD5000 is registered. In MXM management mode, it is only possible to edit the User Number. VCON HD5000 Installation & Setup Guide...
  • Page 54: Lan Advanced

    Enable Adaptive Enables conferences to proceed at reduced Bandwidth bandwidth if the network is congested. Deselecting Adjustment this option maintains a constant quality to the session, but it may cause network problems. VCON HD5000 Installation & Setup Guide...
  • Page 55 Therefore, remote contacts use this public address to call the local users, without knowing their actual local addresses. NAT Address Enter the public address of the HD5000. VCON HD5000 Installation & Setup Guide...
  • Page 56: Isdn Basic

    If your ISDN carrier supplied you two identical phone numbers for a BRI, type the number in the consecutive boxes (#1&#2, #3&#4, #5&#6). In all other cases, the phone numbers for each ISDN line may be different. VCON HD5000 Installation & Setup Guide...
  • Page 57 If the SPID numbers for each line are identical, or you received only one SPID number from your ISDN carrier, type that number in the first SPID box. If you did not receive a SPID number, leave the SPID boxes blank. VCON HD5000 Installation & Setup Guide...
  • Page 58: Isdn Advanced

    In the MSN Numbers boxes, specify the exact MSN numbers for the HD5000. If the connected ISDN network does not support this feature, or if you do not want to use it, leave these boxes blank. VCON HD5000 Installation & Setup Guide...
  • Page 59 If the connected ISDN network does not support this feature, or if you do not want to use it, leave this box blank. VCON HD5000 Installation & Setup Guide...
  • Page 60: Login

    User name of this HD5000. This name indicates your HD5000 in the MXM Administrator application. New Password Password that replaces the current one. Verify Password Confirmation of the new password. If the Password boxes are blank, the current password remains valid. VCON HD5000 Installation & Setup Guide...
  • Page 61: Secureconnect

    The SecureConnect Encryption Client is pre-installed in the HD5000’s computer. The SecureConnect settings describe this system's Encryption Client identification configuration in a connected VCON Advanced Encryption Server (AES). The AES encrypts conferences and other data transmissions across public or private networks.
  • Page 62: Audio

    Drag the slider towards Delay Video if you hear the Synchronization audio after the video movement, or towards Delay Audio if you see the appropriate video movement only after you hear the audio. Click Default to return to the default setting. VCON HD5000 Installation & Setup Guide...
  • Page 63: Camera

    Allow Far End Select to permit a remote participant in a conference Camera Control to control the positioning of your PTZ camera. If a (FECC) PTZ camera is not used, this option is not applicable. VCON HD5000 Installation & Setup Guide...
  • Page 64: Video

    Aspect ratio, or rectangular shape of the displayed video. 4:3 is the aspect ratio used by standard TV. 16:9 is wider than 4:3 and is the standard aspect ratio for high definition television (HDTV). VCON HD5000 Installation & Setup Guide...
  • Page 65 Video format for your system .Select the one that is compatible with your camera and/or monitor. NTSC is widely used throughout the Western Hemisphere, Japan and South Korea. PAL is used in many countries in Western Europe, Asia, Africa, as well as Australia. VCON HD5000 Installation & Setup Guide...
  • Page 67: Troubleshooting

    If you are unable to find a solution to your problem, please request help from our Technical Support channels. To request technical support Contact your local VCON distributor, and request assistance from its technical support department. -or- Send an e-mail message fully describing the condition plus your system’s configuration to techsup@vcon.co.il.
  • Page 68 Check that the batteries are inserted correctly in the keyboard. If necessary, replace the batteries. If the problem still remains, contact your local VCON distributor for further instructions. VCON HD5000 Installation & Setup Guide...
  • Page 69 Verify that the remote user allows you to establish not respond. control the remote camera. Open the Settings>Hardware>Camera dialog box and make sure that Allow Far End Camera Control (FECC) is selected. VCON HD5000 Installation & Setup Guide...
  • Page 70 Open the Settings>Hardware>Video dialog box and make sure that the correct video device is selected. If the problem still remains, contact your local VCON distributor for further instructions. The local If you have only the XGA monitor, open the Video Image is Settings>Hardware>Video dialog box and make sure...
  • Page 71 Open the Settings>Hardware>Audio dialog box and make sure that the correct audio device is selected. If the problem still remains, contact your local VCON distributor for further instructions. Audio from Verify that you have not turned the audio transmitted your system is from your microphone off –...
  • Page 72 Gatekeeper IP Address is entered a call through correctly. Verify that your system’s E.164 name or alias name is Gatekeeper, entered correctly in the User Name box of the LAN the connection Basic dialog box. fails. VCON HD5000 Installation & Setup Guide...
  • Page 73: A The Remote Control

    To use it, point it at the keyboard receiver from a distance of up to 6 meters (see “Wireless Keyboard, Remote Control and Receiver” on page See the next page for an explanation of the remote control buttons. VCON HD5000 Installation & Setup Guide...
  • Page 74 Dial the entered On/Off address. Page Up (Data Open/Close PIP Sharing Mode) Viewing mode. Page Down (Data Switch between Sharing Mode) local and remote video. Switch to Live Video Switch to Data mode. Sharing Mode. VCON HD5000 Installation & Setup Guide...

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