Cause
Not clear, distorted
Poorly fitting earmolds/
slim tubes/domes
Earmolds/slim tubes/
domes blocked with
ear wax
Low battery
Plugged microphone
shield
Earmolds/slim tubes/domes falling out of ear
Poorly fitting earmolds/
slim tubes/domes
Earmolds/slim tubes/
domes not inserted
properly
44
Possible remedy
Consult your hearing
healthcare professional
Clean earmolds. See
"Cleaning your hearing
aids." Use cleaning pin to
dislodge ear wax in slim
tubes. Consult your hearing
healthcare professional
Replace battery
Consult your hearing
healthcare professional
Consult your hearing
healthcare professional
See "Putting your hearing
aids on your ears." Remove
and reinsert carefully
Cause
Weak on the telephone
Telephone not positioned
properly
Hearing aid requires
adjustment
For any problems not listed in the guide, contact your
hearing healthcare professional.
Possible remedy
Move telephone receiver
around ear for clearer
signal. See "Using the
telephone"
Consult your hearing
healthcare professional
45
Need help?
Do you have a question about the Quantum2 HP and is the answer not in the manual?