Troubleshooting - Epson Office T30 Getting Started Manual

Troubleshooting

The troubleshooting tips found in this section relate mainly to problems that can be
seen in transferred ChromaBlast images. If you are having problems related to the
performance of your printer, please refer to the Problem Solving section found in the
Epson Stylus Photo Printer Quick Reference Guide.
The colors in my transferred image are incorrect.
• The image may need color adjustment. Use the WorkForce 30 color matching
software. For more information on how to use this software, please see the
relevant User Guide Sections on Color Management.
• Ensure you used the right Printer WorkForce 30 and WorkForce 30 settings.
Please see the relevant User Guide Sections related to Software.
• Ensure you pressed the item with the proper time, temperature, and pressure.
For guidelines see the section entitled ChromaBlast Transfer Instructions, Page 8.
• Verify that all colors print correctly. Run the Nozzle Check utility and clean the
print heads as required.
My printout is really light on paper.
ChromaBlast Ink naturally looks muted before heat transferrance of the image. After
transferring is complete, ChromaBlast's unique inks will produce a brilliant and
durable final product.
My printout gets cut off on the bottom or side.
• Verify the WorkForce 30 Printer is setup for the correct paper size. Your
WorkForce 30 Printer setting needs to match the paper size that is loaded
in your printer.
• Ensure the right paper guide is in the proper position. When setting up the printer,
slide the right paper guide to the left until it clicks into position.
My image looks good but it washes out.
• Ensure you pressed the garment with the proper time, temperature, and
pressure. If so, try pressing longer to ensure that the dyes are penetrating the
fibers sufficiently. For guidelines, see the section entitled ChromaBlast Heat
Transfer Instructions.
• With ChromaBlast, ensure you used the recommended ChromaBlast v1.5
Media and Inks.
• Ensure your substrate is designed to accept sublimation transfers. Garments
made from natural fibers, such as cotton, are not compatible with the
sublimation process.
Colors are light and splotchy.
• Ensure you printed on the correct side of the paper or other media. With paper,
the print side is the bright white side.
• Ensure you pressed the item with the proper time, temperature, and pressure.
For guidelines, see the section entitled ChromaBlast Transfer Instructions,
Page 17.
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