Konica Minolta KN-304 Service Manual
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Konica Minolta KN-304 Service Manual

Konica Minolta KN-304 Service Manual

Konica kn-304 printer service manual
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SERVICE MANUAL

Model
KN-304
FEBRUARY 2000
CSM-KN304
KONICA BUSINESS TECHNOLOGIES, INC.

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Summary of Contents for Konica Minolta KN-304

  • Page 1: Service Manual

    HOME SERVICE MANUAL Model KN-304 FEBRUARY 2000 CSM-KN304 KONICA BUSINESS TECHNOLOGIES, INC.
  • Page 2 HOME...
  • Page 3 HOME KN-304 SERVICE MANUAL FEBRUARY 2000 Used on Konica Model 7020...

  • Page 4: Important Notice

    IMPORTANT NOTICE Because of the possible hazards to an inexperienced person servicing this equipment, as well as the risk of damage to the equipment, Konica Business Technolo- gies strongly recommends that all servicing be per- formed by Konica-trained service technicians only.

  • Page 5: Table Of Contents

    1. Overview ....................1-1 Product specifications ................1-3 KN-304 network board ....................1-3 Product overview ..................1-4 Capabilities of the KN-304 Network Board ..............1-4 2. Assembly / Disassembly ................2-1 Assembly / Disassembly procedures............2-3 Installation to/removal from the IP-011 ................2-3 3.
  • Page 6 HOME Blank page...

  • Page 7: Safety Precautions

    Unauthorized Modifications CAUTION: Avoid injury. Ensure that the copier is Konica copiers have gained a reputation for being disconnected from its power source before continu- reliable products. This has been attained by a combi- ing.
  • Page 8 It is the responsibility of every technician to use pro- • Do not route the power cord where it is likely to fessional skills when servicing Konica products. There be stepped on or crushed. are no short cuts to high-quality service. Each copier •...

  • Page 9: Overview

    HOME Overview...
  • Page 10 HOME...

  • Page 11: Product Specifications

    HOME Chapter 1 Overview Product specifications KN-304 network board Type: Built in Konica IP-011 printer controller Card: Network controller card x1 Network interface: Ethernet (100Base-T/10Base-T) Protocols: IPX/SPX (NetWare), LPD/LPR (TCP/IP), peer-to-peer (TCP/IP) Host computer: DOS/V computers, NEC PC-98 series Dimensions: 123.7 mm (W) x 95 mm (H)

  • Page 12: Product Overview

    Product overview Capabilities of the KN-304 Network Board The Konica KN-304 Network Board allows connecting the Konica IP-011 printer controller to a computer network. It receives print jobs from the network and converts them into image data (video data) that the 7020 copying machine prints out.

  • Page 13: Assembly / Disassembly

    HOME Assembly / Disassembly...
  • Page 14 HOME...

  • Page 15: Assembly / Disassembly Procedures

    HOME Chapter 2 Assembly / Disassembly Assembly / Disassembly procedures Installation to/removal from the IP-011 1. Connect the connection cable to the KN-304. connection cable 2. Remove the IP-011’s main cover. (11 screws) main cover 3. Remove the screening plate. (2 screws)
  • Page 16 HOME Chapter 2 Assembly / Disassembly 4. Insert the KN-304 halfway in. 5. Connect the cable of the KN-304 to the connector (CN501) of the IP-011. CN501 6. Fully insert the KN-304 and secure it with the screws. (2 screws) 7.

  • Page 17: Troubleshooting

    HOME Troubleshooting...
  • Page 18 HOME...

  • Page 19: Led Status Indicator

    Print Server Card; it is off when no activity is occurring. The green LED indicates the operating condition of the KN-304 when it is powered on during nor- mal operation. The following table provides the conditions that this LED may indicate.

  • Page 20: Status Page

    Chapter 3 Troubleshooting Status Page The Status/page report is sent as a print job to the printer when the KN-304 is powered on. For example, the report on the next page shows the configuration of the KN-304 immediately before the report is printed.

  • Page 21: Chapter 3 Troubleshooting

    Priority: 1 Attached: Yes Notify (Job Owner) First: 60 Repeat: 60 Peer-to-Peer Connection Information Printer Name: KON_260121 AppleTalk Connection Information AppleTalk Printer Name: KON_260121 TCP/IP Connection Information Port Number : 10001 ---------------------------------------------------------------------------------------------------------------------------------- The KN-304 does not support Apple Talk. 3-3 KN-304 Network Board...

  • Page 22: Resetting The Kn-304 To Factory Default

    Resetting the KN-304 to Factory Default You can cause the KN-304 to restore all parameters to factory default values, so the Print Server Card appears just as it came from the factory. You may choose to do this when the Print Server Card is moved to a new location where the environment (NetWare file servers, IP subnets, and so on) is different.

  • Page 23: How To Diagnose Problems

    • Does the LCD panel of Konica 7020 display an error message? Review Konica 7020 manual. • Did you get a KN-304 status page? On power-up, the KN-304 sends a status page which may contain information that can be useful for troubleshooting. Keep the status page available until a problem is resolved.

  • Page 24: Troubleshooting Network Hardware Connections

    • If the PCONSOLE settings are correct, the connection between the printer and network may have been broken. Turn the printer off and, using PCONSOLE, wait for the status message Not Con- nected. Turn the printer on and the status should change to Waiting for Job. 3-6 KN-304 Network Board...

  • Page 25: File Server Checklist

    • If devices were added or changed, use PCONSOLE to make sure you configured the new de- vices correctly. • Make sure the KN-304’s name has been entered correctly. If you changed the name in MAP, you must 3-7 KN-304 Network Board...

  • Page 26: Printer Server/File Server/Printer Checklist

    Printer Server/File Server/Printer Checklist Check the following to see if: • The KN-304 Print Server can log into the file server, and can service jobs from a File Server. • The KN-304 Print Server name is listed on that File Server.

  • Page 27: Appendices

    HOME Appendices...
  • Page 28 HOME...

  • Page 29: Rewriting The Firmware

    • Computer used to upgrade the firmware • KN-304 • Install the KN-304 properly and connect it’s Ethernet port with a network cable so that the KN-304 can be accessed from the network computer. • The following utility should be installed.

  • Page 30: Functions Of Parts Mounted On The Board

    HOME Chapter 4 Appendices Functions of parts mounted on the board. BYPASS TEST 4-2 KN-304 Network Board...

  • Page 31: Jumpers

    2. Set the jumper OP2 as illustrated below. Connect the KN-304 to the IP-011 printer. And turn on the printer. The KN-304 will restore the default settings in about 5 minutes. 3. Turn off the printer, remove the KN-304, and move the jumper OP2 to the position where it was set initially. BYPASS TEST 4.
  • Page 32 Don’t move this jumper. This is set depending on the signals of the printer. OP3 pin number 1-2: ACK/RDY signals OP3 pin number 2-3: WAIT signal The handshake signal is normally set at WAIT (pins 3-4). 4-4 KN-304 Network Board...

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