Calls In The Call-Waiting Queue; Menu Before And During A Call - DETEWE OpenPhone 26 User Manual

depending on the system setting.
Consult your system administrator
for more information.
Calls in the
Call-waiting Queue
The system administrator can con-
figure and activate a call-waiting
queue especially for your telephone
in the OpenCom 100 system. While
you are making a call, new calls can
be queued. These callers first hear an
announcement (if the system ad-
ministrator has preset an announce-
ment) and then the ring tone. The
number of calls permitted in the
call-waiting queue is set by the sys-
tem administrator during system
configuration, 5 calls for example.
When this number is reached, fur-
ther callers hear the busy tone. The
calls in the queue are put through in
order of priority (baby calls, door
calls, VIP calls, other internal and ex-
ternal calls), irrespective of the order
in which they came in.
Calls that have been in the queue for
too long are removed, and the call-
ers then hear the busy tone. The pe-
riod of time until a call is released is
set by the network operator. In Ger-
many this is usually two minutes and
in other European countries usually
three minutes.
Your telephone can have a call-wait-
ing queue even if it belongs to a sub-
scriber group. A call-waiting queue
30
General Information
simultaneously affects call forward-
ing.
Note: If call-waiting protection is
activated on your telephone, you
will hear the call-waiting tone every
time a new call comes in. The dis-
play indicates if it is an internal or
an external call. If call-waiting pro-
tection is deactivated and you end
the call, the next waiting call will be
signalled.
For more information please refer to
the chapter entitled "Call Queue" in
the "OpenCom 100 Mounting and
Commissioning" user guide.
Menu Before and During
a Call
When the handset is in the idle or
call state, state-dependent menus
are displayed when you press the
Menu softkey briefly. Frequently
used features are displayed, which
you can then activate.
Examples:
1. Another telephone in your pick-
up group rings and you want to
accept the call. Press the Menu
softkey briefly, select Pick-up
and confirm your choice with
OK. You will be connected with
the caller.
2. Or a subscriber is busy and you
want to be called back. When
Telephoning