DETEWE OpenPhone 28 User Manual

Openphone 28 on the opencom 100 communications system
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OpenPhone 28
on the OpenCom 100
Communications System
User Guide

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Summary of Contents for DETEWE OpenPhone 28

  • Page 1 OpenPhone 28 on the OpenCom 100 Communications System User Guide...
  • Page 2: Product Family

    OpenCom 107, OpenCom 130, OpenCom 131, This User Guide will show you how OpenCom 150 and OpenCom 510 to use your OpenPhone 28 and systems. answer most of the questions that If a reference is made in the text to may arise.
  • Page 3: Table Of Contents

    Contents OpenPhone 28 on the Charging the Replacement OpenCom 100 Commu- Battery ....13 nications System Recommendations for Battery Usage ....13...
  • Page 4 “Busy” Menu ....39 The Local Phone Book of Your Menu During a Call....39 OpenPhone 28....53...
  • Page 5 Features and Menus 55 How to Set Features Using Menus....55 Using the Star and Hash Keys ..55 The Menus “Main”...
  • Page 7: Openphone 28 On The

    OpenPhone 28 on the OpenCom 100 Communications System General Information The OpenPhone 28 is a cordless sys- change your handset, you will tem terminal for use in conjunction be able to telephone immedi- with the OpenCom 100 communica- ately by inserting this MEM card tions system.
  • Page 8: The Glossary

    Do not place the handset in ar- adapter with the no. ■ eas subject to danger of explo- 4999045014 (no. 4999051605 sion. for the UK) or the AC adapter plus (no. 4999070859, no. 4999070860 for the UK). General Information OpenPhone 28...
  • Page 9: Conformity

    99/5/EC. contact points of the batteries The Declarations of Conformity can with other electroconductive be viewed at the DeTeWe web site at components or short-circuit http://www.detewe. them. Please note: Please check be- fore telephoning to make sure that...
  • Page 10: The Features Of Your Telephone

    Using Your Telephone General Information ing adapter plug can be obtained as accessory. Please consult with cus- The OpenPhone 28 is a cordless tele- tomer service of your supplier for phone designed for operation in the this. OpenCom 100 communications sys- tem.
  • Page 11: Dect And Gap

    For signalling between the other electronic equipment, we rec- communications system and the ommend the maximum possible dis- handset, the OpenPhone 28 uses the tance (min. 1m) between the hand- Generic Access Profile (GAP). set and other devices (e.g. radios, loudspeakers etc.).
  • Page 12: Installation

    MEM card. If you wish to purchase this product, please consult with Your system administrator must customer service of your supplier. ■ subscribe the handset to your communication system. Your OpenPhone 28 is then ready to operate. Installation OpenPhone 28...
  • Page 13: Inserting The Mem Card

    ■ and simultaneously lift the MEM card up slightly. Take the MEM card out. ■ MEM card in OpenPhone 28 Inserting the Battery Slide the short side of the MEM ■ card diagonally under the two small crescents (a) in the MEM Slide the battery into the casing ■...
  • Page 14: Removing The Battery

    Your handset will remain leave unsightly marks on the surface switched on or off. of your furniture. DeTeWe can not be held liable for such damage. The battery symbol in the symbol line is animated until the battery is completely charged.
  • Page 15: Charging The Replacement

    Place the replacement battery ductive components or short-circuit ■ correctly in the designated com- them. partment (2). When a new battery is inserted, the charging level is initially unknown to OpenPhone 28 Installation...
  • Page 16: Installing And Operating The Headset

    A headset is available as an acces- (when fully charged). sory for the handset: Please note: Batteries with an un- Headset Standard T171 ■ known charging status are fully charged in approximately 14 hours. alternative: Headset Comfort ■ TC 500 Installation OpenPhone 28...
  • Page 17: Belt Clip

    Only use this headset in conjunction with the OpenPhone 28. Connecting the headset Belt Clip Push the plug of the headset com- pletely into the port until it audibly snaps into place.
  • Page 18: Commissioning

    ■ must be checked in within one hour. You will need to know the IPEI of your handset and you may also have to enter an au- thentication code (AC) for this check-in procedure. The IPEI can Commissioning OpenPhone 28...
  • Page 19 If you do not want to use the auto search feature, you can manually register the handset with a base station us- ing the subscription record stored in the handset. OpenPhone 28 Commissioning...
  • Page 20: Displays, Keys And Symbols

    Displays, Keys and Symbols SOS key Earpiece Display Rear: Arrow keys Loudspeaker Softkey Softkey Receiver key Cancel key Keypad Microphone Operating Elements on the Handset Displays, Keys and Symbols OpenPhone 28...
  • Page 21: Displays

    Arrow key down: local tel- stable radio connection; a ephone book single bar means an unsta- ble radio connection) ¢ Call state (receiver key pressed) » Call state (speaker/hands free activated) ‡ Microphone switched off OpenPhone 28 Displays, Keys and Symbols...
  • Page 22: Information Line/Text Lines

    The lines are scrolled up or down by means of the arrow keys. An item that can be selected is highlighted in a dark colour. PABX Menu Calls Call forwarding Messages ‘ Displays, Keys and Symbols OpenPhone 28...
  • Page 23: Softkeys And Other Keys

    (e.g. a message), you can scroll up and down through the text with the arrow keys. During a call you can ‘ change the volume of the receiver/loudspeaker using the arrow keys. OpenPhone 28 Softkeys and Other Keys...
  • Page 24: Softkey: Ok

    A long key press in the idle state function. shows the main menu of the OpenPhone 28. Here you can edit all If a function only has one quick- the phone settings. The individual switch option, it is operated by this menus are explained in the chapter key.
  • Page 25: Receiver Key

    (see dialled. Number Keys starting on page 24). You will find tips for the seizure of specific lines (via routes) on page 36. OpenPhone 28 Softkeys and Other Keys...
  • Page 26: Star Key

    4 ì í î ï J K L 5 j k l 5 M N O 6 Ñ Ö Ò Ó Ô Õ Ø m n o 6 ñ ö ò ó ô õ ø Softkeys and Other Keys OpenPhone 28...
  • Page 27 Making Calls starting on Please consult your system adminis- page 26 chapter.) The local tele- trator if you have questions concern- phone book, however, is accessi- ing your authorisation. OpenPhone 28 Softkeys and Other Keys...
  • Page 28: Making Calls

    Making Calls General Information Description of Operating Open Listening / Steps Hands-Free Usage The following descriptions lists the To allow several people in the same respective softkey functions which room to take part in a call, press ei- are shown above the left and right ther before or during a connection softkeys during the corresponding the receiver key...
  • Page 29: Visual Call Indicator

    Visual Call Indicator Any further callers will hear a busy signal. The receiver symbol ¢ in the dis- play flashes and the display illumi- If the system administrator has con- nation is switched on to indicate an figured a call queue, further calls will incoming call.
  • Page 30: Telephone Lock

    Telephone Lock exchange and evaluated there. You usually get an announcement as an You can switch the handset tele- acknowledgement. Consult your sys- phone lock on or off using the tem administrator if you have ques- Protection - Telephone lock menu tions concerning this function.
  • Page 31: Transmission Of Call Numbers

    LCR and its application in the must be enabled by the network OpenCom 100 correspondingly. Ask provider and activated in the system your system administrator for the configuration by the system configuration applicable to you. administrator. Please note: Baby call and exter- CNIP feature nal call forwarding are not automat- CNIP is an abbreviation for “Calling...
  • Page 32: Calls In The Call-Waiting Queue

    Calls in the every time a new call comes in. The Call-waiting Queue display indicates if it is an internal or an external call. If call-waiting pro- The system administrator can con- tection is deactivated and you end figure and activate a Call queue es- the call, the next waiting call will be pecially for your telephone in the signalled.
  • Page 33: Selection" Menu In The Idle State

    The state dependent menus are indi- (see “Calling …” Menu starting on vidually described at the end of the page 37). following chapters respectively. Pick-up:* You pick up a call made to another telephone in your pick-up “Selection” Menu in the group.
  • Page 34: Making External/Internal Calls

    Notes: Note down a call number and group the system administrator can a name or select a noted call determine that LCR should not be number. used. In this case this menu item will not be displayed. Suppress number:* For the follow- ing (external or internal) call, your VIP call:* Your next call will be call number will not be presented to...
  • Page 35: Making A Call

    Making a Call If your telephone is set to automatic external line seizure, an external line will be seized. You can immediately œ ¢ dial an external call number. To reach internal subscribers, press, be- fore the internal call number, the 12345 star key twice ‘...
  • Page 36: Making A Call From The Redial List

    Making a Call from the Delete all: Following a security ■ Redial List prompt, you can delete the en- tire redial list. Redial Please note: If your internal call number (e.g. “30”) has been config- Max Peter ured on more than one terminal, Joanne Newman you can display and edit the redial 30011...
  • Page 37: Making A Call From The Call List

    Making a Call from the Dialling from the OpenCom 100 Call List telephone book Enter the first letter/s of the desired name. Press the OK softkey. The first Your handset saves in the call list the entry begins with the letter you call numbers of the subscribers that specified.
  • Page 38: Voicebox Queries

    Ending a Call Select an entry with the arrow keys. Dialling: Press to end a call. Press the key, the selected call number will be dialled. If you have If the subscriber you are speaking to selected a voicebox message, your ends the call, the busy tone for your voicebox is called and you can listen telephone is switched off after a few...
  • Page 39: Calling

    code to record your call-charge data calls as required. Until their call is for external private and business “unparked”, the caller will hear wait calls separately. music (Music on Hold); provided wait music has been configured. If For information on the current you do not “unpark”...
  • Page 40 Notes on booking numbers Pick-up:* You pick up a call made to another telephone in your pick-up The system administrator de- group. Your first call is put on hold. ■ fines the length of the entered “Pick-up” is not possible if there are booking number when he con- already two active calls.
  • Page 41: Busy" Menu

    “Busy” Menu tion, your VIP call will be signalled with a call-waiting tone. Please note: Menu items marked with an * are only displayed if the Door opener:* This activates the corresponding user authorisation door opener. has been set in the Configurator. Menu During a Call You have called a busy subscriber.
  • Page 42: Accepting Calls

    Accepting Calls Normal Call Call for a virtual call number (tele secretary) When you receive a call, the caller’s In the OpenCom 100, call numbers call number will be displayed (if can be configured to which no tele- transmitted). phone and no user are assigned (vir- If this call number is listed in the tel- tual call numbers).
  • Page 43: Calls During A Conversation

    Press to accept the call. Deflect call: You do not accept the call yourself, but deflect it to another subscriber. Enter the destination call Calls During a number and confirm this with OK. Conversation You can only use the “Deflect call” function if your user group is author- External and/or internal calls during ised to forward calls to internal and/...
  • Page 44: Enquiry, Toggling, Transfer And Conference

    like a normal call. Press the key, Deflect: You do not accept the call you are now connected with the yourself, but deflect it to another waiting subscriber. After you have subscriber. Enter the destination call number and confirm this with OK. finished this call you can “unpark”...
  • Page 45: Transferring An Internal/External Call To An Internal Subscriber

    To end the enquiry/toggling press If the system administrator has set the Menu softkey and select the the feature Music on hold upon Disconnect menu item. If you long transfer on calling in the configura- press the key again, you are re- tor, then the caller hears “Music on connected to the subscriber on hold.
  • Page 46: Subscriber On Hold" Menu

    Please note: If you connect two di- Park call:* You can “park” the cur- rectly dialled calls, the charges will rent call (see also “Calling …” Menu be billed to your own account. You starting on page 37). will also have no control over the duration of the transferred call.
  • Page 47: Internal/External 3-Party

    Internal/External 3-Party End the conference by hanging up Conference or by selecting the End conference menu item. You have dialled an internal or exter- nal enquiry call (see the section enti- “Conference” Menu tled Enquiry/Toggling by Means of the R-Key starting on page 42). Please note: Menu items marked If the subscriber accepts the call, with an * are only displayed if the...
  • Page 48: Special Calls/Conversations

    Menu starting on page 37); this ends Transfer:* You disconnect yourself the conference. from the conference. The other sub- scribers remain connected. Booking number:* If you have called an external subscriber and End conference: You end the confer- included him/her in the conference, ence.
  • Page 49: Automatic Emergency Call

    Automatic Emergency Please note: A change in the posi- Call (Mandown Call) tion of the handset is not sufficient to deactivate the mandown call. The The handset can trigger an auto- position alarm is only triggered if matic emergency call (“Man Down the device is switched on and in the Call”).
  • Page 50: Doorbell, Door Opener

    grammed call number is dialled Consult your system administrator when a specified period (preset five for further details. seconds) has expired. If you begin di- alling a call number within the speci- fied period, the baby call is without Entrance Intercom Calls function.
  • Page 51: Announcements

    “pharmacy line”. Your system administrator can con- This is done by means of the figure in the OpenCom 100 a period following code-number procedure between 30 and 300 seconds and (or via the Call forwarding menu; will be able to tell you the current see “Call forwarding”...
  • Page 52: Answering A Callback

    Answering a Callback ments are made to that subscriber’s call number. If you call another subscriber in your … responding to an OpenCom 100 communications sys- announcement tem and the line is busy, you can re- If you receive an announcement quest an automatic callback using yourself, you will hear a special the corresponding menu item.
  • Page 53: Phone Book" Menu

    ever, the system administrator or a (e.g. an office number and a private person with the corresponding au- number), the default number will be thorisation can delete your tele- dialled. phone book completely). If you press the OK softkey, you can Please note: The OpenCom 100 select one of the call numbers in the phone book can also be edited from...
  • Page 54: Speed-Dialling

    Add Call Numbers to are viewing the abbreviated form of Phone Book from Lists or the menu for making selections During a Call from the telephone book. Enter the initial letters of the desired entry in the Name: field and, if nec- You can add call numbers saved in essary, scroll through the list using your caller list or your redial list to a...
  • Page 55: The Local Phone Book Of Your Openphone 28

    In addition to the telephone book of Press OK to save the entry. your OpenCom 100 communica- tions system, your OpenPhone 28 Add call number to a phone book also has a local telephone book. In entry this telephone book up to Select Add and press OK.
  • Page 56 (1…9). The speed-dialling number programmed is displayed to the left of the telephone book entry. When the OpenPhone 28 is in the idle state, you can press and hold the speed-dialling number Making Calls from the Telephone Book...
  • Page 57: Features And Menus

    Features and Menus How to Set Features Using the Star and There are different ways to set the Hash Keys features of your telephone and the system: Many features can be set by entering code digits. The code digits entry is Using Menus done using the keys...
  • Page 58: Main" Menu

    “Main” Menu received and sent. You can also con- figure appointments and activate This menu contains all available fea- pre-defined messages (“Messenger” tures. Some of the menu items can function). also be found concurrently in other menus. For example (if configured Phone settings: In this menu group accordingly), incoming e-mails are you can configure your telephone to...
  • Page 59: Calls" Menu

    “Calls” Menu – Delete: The entry is deleted. (An entry will be automatically Select Call lists and then select … deleted after you called back the caller). Missed calls: You see the call ■ numbers of the callers who last –...
  • Page 60: Call Forwarding" Menu

    name. Messages that have not Charges: You see the amount been yet been played back are charged for the last call and the total marked with a “+”; messages charges for your device. that have been played back are marked with a “-”. Select a mes- Remote charges: You can read out sage and then one of the follow- the charges of other users of the...
  • Page 61 a specified period of time (delay) or Programming call forwarding if the line is busy. You can configure Select Call forwarding and then more than one call forwarding mode select … at the same time (Immediately, After delay or Busy). You can, for ex- Call diversion: Select Immediately, ample, configure call forwarding After delay or Busy for the forward-...
  • Page 62 The display indicates a list of the they are listed in the menu, depends configured MSNs and MSN groups. on the type of entrance intercom. Select an entry. Then select Consult your system administrator if Immediately, After delay or Busy you have questions concerning the for the forwarding mode.
  • Page 63: Messages" Menu

    device are forwarded Immediately – Forward: Select an entry. You to your telephone (with the excep- can now edit the text of the message. Press OK. Enter the in- tion of hunt group numbers). ternal call number of the user to As the Source, enter the internal call whom you would like to forward number from which the calls should...
  • Page 64: Phone Settings" Menu

    you to display the e-mail (subject, Optionally you can create your own sender, date/time), delete the se- text (max. length 23 characters). Se- lected email or delete the entire list lect the Text: menu entry, enter the text and press the OK key. The text is of emails.
  • Page 65 Melody: Depending on the type – Buzzer: Activate or deactivate ■ of incoming call (e.g. internal the acoustic ringer tone. If you calls, external calls, messages deactivate the signal generator and VIP calls) a different melody then this is shown in the display with the ‹...
  • Page 66 tries and press Options. You OpenCom 100 online help. Enter the PARK and press Go can now make the further below on. Enter the Auth. code (Au- described settings for this entry. thentication Code) and press OK. No subscription available: You After a successful check in, you see the note No Subscription.
  • Page 67 IPEI: You can read the interna- minute and can be switched off ■ tional handset identification by pressing any digit key. After code (IPEI: International Porta- each signalled alarm, you will ble Equipment Identity). need to reactivate the alarm again. Please note: The handset can be operated with a maximum of ten –...
  • Page 68 set. If the function “Silent this function as unnoticed listening- Alarm” is activated, then the in by a caller is possible. programmed emergency call number will be dialled immedi- If no headset is connected and ately. Is the function deactivated for an incoming call the tele- then a 30 second warning tone phone is removed from the...
  • Page 69: Protection" Menu

    Please note: The username saved number of the terminal is available here is a two-character abbrevia- (that is, also on other terminals) tion displayed on this telephone more than once, call protection is only. It is not identical to the user- not automatically activated there.
  • Page 70: Connections" Menu

    Please note: Call-waiting protec- If the called subscriber is a tion is only activated on the termi- member of a user group for nal on which it was set. Even if your which pick-up protection is internal call number of the terminal active, then you cannot pick up is available (that is, also on other calls for their call number.
  • Page 71: Phone Book" Menu

    call will nevertheless be acousti- New entry: Select the required ■ cally signalled. telephone book: Personal, Company or Central. Enter the Door opener: This activates the name, first name as well as the ■ door opener. call number for the classifiers Office, Mobile and Private.
  • Page 72: Voicebox" Menu

    enter another free speed-dial- or, if stored in your telephone book, ling number) and confirm with by the caller’s name. Messages that have not yet been played back are marked with a “+”; messages that Then select the default call have been played back are marked number (Default office, Default with a “-”.
  • Page 73: Central Settings" Menu

    Call voicebox: Call your voicebox Time control: In the ■ and identify yourself with your code OpenCom 100 several time when prompted to do so. OpenVoice groups can be configured. informs you whether you have any Depending on the activated new messages.
  • Page 74 the currently switched-on time group. Date / Time: The date and time ■ are taken over from the ex- change on the first external out- going call. If this information is not transmitted by your network operator, you can set the date and time here yourself.
  • Page 75: Appendix

    Appendix Care and Maintenance Your telephone is a product that rectly, contact your supplier's cus- meets the highest standards of tomer service. design and manufacture. It should therefore be treated with care. Follow the advice below, and you will be able to enjoy using this prod- uct for a long time.
  • Page 76: Technical Data

    Technical Data Standards: DECT, GAP Frequency band: 1,88 - 1,9 GHz Handset weight: approx. 117 g (including batteries) Handset dimensions: 138 x 47 x 21 mm plus antenna (L x W x H) Display: 5-line graphic display Battery: NiMH; 650 mAh Stand-by time: up to 75 hours Talk time:...
  • Page 77: Notes On Disposal

    Notes on disposal In order to avoid any possible effects resulting from the disposal of elec- trical and electronic equipment con- taining substances damaging to the environment and human health, the European Parliament and Council di- rectives The product is labelled with the symbol illustrated above.
  • Page 78: Main Menu

    Main Menu Calls Call lists Missed calls Charges Accepted calls Remote charges Voicebox mess. Hunt group Received mail Outgoing mail Call forwarding Call diversion New message Divert MSN Divert door Melody Remote divert Type Follow me Device Volume Messages Short messages E-Mail Subscription Appointments...
  • Page 79: Index

    Index Numerics Transferring to an external subscriber 43 Transferring to an internal 3-party conference 45 subscriber 43 Unparking 31 Call forwarding 59 Call number entry with external line Alarm 65 seizure (manual/automatic) 33 Announcement 31, 49, 68 Door 60 Appointment call 47 For other users 60 Appointments 62 For your telephone 59...
  • Page 80 Charge display 14 Charges 31, 58 Display 27 Feature Charging time 14 Quick switch 22 Checking in 16 Features 28 CLIP 29 Follow me 60 CLIR 29 CNIP 29 Commissioning 16 Company telephone books 50 GAP 9 Conference 42, 44, 45 Ending 46 Menu 45 Connections (Menu) 68...
  • Page 81 Main menu 32, 56, 76 Notes 32 Making a call 33 Number keys 24 From the Redial List 34 Making a Call (Menu) 33 Man Down Call 47, 65 Melody 63 Open listening 26 MEM Card Operating time 14 Inserting 11 Removing 11 MEM card 10 Menu...
  • Page 82 Ringer switched off 19 Telephone options 65 R-Taste 23 Tele-secretary 40 Text lines 20 Three party conference 27 Time 72 Time control 71 Safety precautions 6 Time group 71 Seizing a Line 32 Toggling 27, 42, 44, 46 Short messages 19, 31, 61 Transfer 42, 44, 46 Signal key 23 Transferring an external...
  • Page 84 DeTeWe Systems GmbH • Zeughofstraße 1 • D-10997 Berlin • Germany www.detewe.de Item No.: part of 69556.xxx As of September 2005 (based on Release 7.0) Subject to changes...

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