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Using the OpenPhone 27 in the OpenCom 1000/1010 communications system User guide...
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The following instructions will guide you in using your OpenPhone 27 and provide answers to all your most important questions. If you should require any further informa- tion, please first contact the person responsible for your system or your dealer.
The OpenPhone 27 used in the OpenCom 1000/1010 communications system General information The OpenPhone 27 is a telecommu- nications device for use in conjunc- tion with your OpenCom 1000/1010 communications system. The newly designed menus enable ease of operation and fast access to the many functions and features of your system.
General information Please also refer to the other docu- mentation supplied with the com- ponents of your telephone system. The OpenPhone 27 is a cordless telephone that can be operated on the OpenCom 1000/1010 communi- cations system. In addition to con-...
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The design of your telephone saved on this card along with the device’s special ID code (IPEI). This makes it possible for you to use your locally stored data on another terminal if the two devices have to be swapped for any reason, as you can take out your memory card and insert it in the other telephone.
The design of your telephone Installation Installation site Opening the battery com- partment Place the charger on a flat, even sur- face. Do not place the charger or To unlock the battery compartment accessories in the vicinity of: cover, use a pointed object (e.g. a ballpoint pen) and push it into the •...
Using the OpenPhone 27 with/without a memory card Your OpenPhone 27 is fully opera- tional when you use it for the first time even if you have not fitted it with a memory card (in which case the benefits described above will not apply).
The design of your telephone • Then push the memory card • Close the memory card compart- cover in the battery compartment ment using the cover (to do this, in the direction of the arrow push the lugs into the housing (OPEN).
The design of your telephone Connecting the charger To operate the charger you need a 230-V AC mains connection. Connect the cable of the adapter plug to the socket on the side of the charger, and then put the adapter plug into the mains socket.
The design of your telephone Charging and discharging In order to achieve long operating times, you should discharge the The batteries can be charged and batteries at intervals by not placing discharged hundreds of times, but the handset in the charger, and they will eventually be used up.
The design of your telephone Charge-level indicator When the batteries have been replaced, there is no display of the The charge level of the batteries is charge level until an entire charge shown in the display. The symbols cycle has been completed. have the following meanings: When the handset has been placed in the charger, the flashing or illu-...
The design of your telephone Going into operation Registering your handset In the case of other communications systems you must register your Your handset can be operated on a handset on the communications sys- maximum of ten different commu- tem as described on p. 52. nications systems.
The design of your telephone Display symbols and keys Receiver on the back: Display Loudspeaker Arrow keys Softkey Softkey Info key Open listening/ Handsfree Handset key Key pad Delete key R-key Connector for PC Connector for Headset Microphone Display symbols and keys...
π œ Your handset is checked in Indicates the quality of the as “OpenPhone 27 + data” radio connection to your and is thus ready for use base station (four columns with data applications. mean that the connection is º...
The design of your telephone Text line Softkey line The three lines in the middle of the The texts and symbols in this line five-line display provide information refer to the keys below. The contents on the current call status or menu of the line change according to the lists and texts.
The design of your telephone Softkeys and other keys The two keys below the display as If a text is displayed, e.g. a well as the arrow keys are called message, you can use the “softkeys”. The functions assigned arrow keys to scroll up or to these keys are shown in the bot- down through the text.
The design of your telephone Softkey: OK functions have been implemented: ... in the idle state: You use to confirm the selected press seizes the first of the short function. If the selected function lines used for outgoing calls only enables a shift between two press activates open listen- long function levels, then this key per-...
The design of your telephone edit currently activated features ... during a conversation: such as call blocking or call diver- press invokes a Key short sion. If there are new entries in the menu containing a list of the call, e-mail, text message or voice call keys on which there are message lists, the info key flashes.
The design of your telephone Number keys Switch the key lock off again with º the softkey followed by the hash The number keys enable you to enter telephone numbers, names and vanity numbers. Star key When you are entering text, use the press while the phone is in arrow keys to move the cursor (at long...
The design of your telephone Automatic fade-out The input position moves on auto- matically when you do not enter any characters for a few seconds or Menus are automatically faded out when you enter a new character. under the following conditions: Press and hold down the desired key to shift from upper- to lower- •...
Telephoning Telephoning General information Description of operating The best sound quality is achieved steps by placing the handset on its side on a smooth, flat surface (e.g. a In the following descriptions, all the table) so that neither the micro- softkey functions for the left and phone nor the loudspeaker is cov- right keys are listed at the bottom...
Telephoning Redialling OpenCom 1000/1010 communica- tions system is set up. The last ten external telephone numbers entered via the keypad are Multiple calls always saved. When there are more than ten entries, the oldest one is overwritten. There can be several calls on your telephone simultaneously, depend- ing on the number of call keys con- Ringer / vibration alarm...
Telephoning Call-charge display Customer service sets up the prefer- ence of your choice. If your telephone company trans- mits call-charge information, you Seizing a line using direct can see the current amount in the call keys with signalling display during or after a call made from your keypad.
Telephoning Transmission of your tele- Menu before and during a phone numbers call In ISDN there are various services When your phone is in the idle or Menu enabling and disabling the trans- call state, a short press of the mission of telephone numbers softkey will invoke a state-depend- between subscribers.
Telephoning MenuCard in the idle state Menu Press the softkey briefly and then select ... Paging : you acknowledge the pag- ing message that previously appeared on your display. : if your telephone belongs Pick-up to a pick-up group, you can take calls made to any telephones within this group.
Telephoning Making internal / external calls The system administrator can con- press briefly: figure your OpenPhone 27 with deletes individual characters; either an internal or an external pre- press and hold down: ferred key. The internal preferred deletes the entire telephone key (the default configuration) number.
Telephoning names in alphabetical order Dial: appears. The first entry in the list Press and the selected entry starts with the letter you entered. number is dialled. Use the arrow keys to select an entry. External calls on a tele- phone with an external Dial: preferred key...
Telephoning Terminating calls MenuCard during a con- versation You terminate calls by pressing the (connection holding a call) without handset key briefly Menu Press the softkey briefly Menu by pressing the softkey then select … briefly and then selecting..Your current call will be : you acknowledge the pag- Disconnect Paging...
Telephoning (WML) pages in the Internet using call but can only be heard by the URLs preset by the system adminis- subscriber you called. This subscriber trator or can enter a URL yourself. remains connected to the person to whom they were originally speaking. : this function is configured for E-mail MenuCard on busy...
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Telephoning : the current call is termi- Disconnect nated and you can dial a new num- ber. : as soon as the subscriber is Callback free again, the callback will be acti- vated. : this function is configured E-mail for you by your system administra- tor and is only available on selected telephones.
Telephoning Accepting calls Using the handset key or You are having a conversation the Key menu when you hear a knocking tone and see “Further calls” in the display. Normal call You can only accept the waiting call Press the handset key (your by ending your current call, which is INTERNAL (EXTERNAL) key will be done by going on hook or transfer-...
Telephoning MenuCard while an incom- : your communica- Telephone book ing call is being signalled tion system’s telephone book can store approx. 10,000 entries. This Menu Press the softkey figure includes the entries in the briefly then select … centrally-managed telephone book. Paging : you acknowledge the pag- Disconnect...
Telephoning Enquiry, toggling, transferring and confer- ence calls Enquiry / toggling using Enquiry / toggling using the R-key another call key In a conversation, press the R- Select another call key from the Key key: your first call will be held. menu;...
Telephoning Transferring an internal / Transferring an external external call to an inter- call to an external sub- nal subscriber scriber You have made an internal enquiry You can only transfer an external call (see Enquiry / Toggling) using call to an external subscriber by the R-key or another call key.
Telephoning MenuCard when a sub- : Here you activate the Loudspeaker scriber is on hold open listening / hands-free function to enable other people in the room ... When the subscriber is on hold ... to participate in the conversation. Menu press the softkey...
Telephoning Internal / external three- During the conference party conference Please note that conferences with If your telephone has the necessary two external subscribers must be authorisation, you can hold a tele- activated by Customer Service. phone conference (with up to three Every subscriber can make an participants).
Telephoning Special calls / conversations Replying to callbacks A callback is performed when the other subscriber is available again. Your telephone rings, you press the handset key and the other sub- scriber is called. Special calls / conversations...
(0 – 9). The quick-dial number allocated appears on the right of the entry in the telephone book. When the OpenPhone 27 is in the idle state, you can press and hold the quick- Making calls from the telephone book...
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Telephoning dial number (keys 0 – 9) to view the associated entry in the local tele- phone book. This copies the num- ber to on-hook dialling, where you can then dial it by pressing Making calls from the telephone book...
Telephoning TOP TEAM team function nal line, and you can immediately dial an internal number or seize an Calls to your telephone number are external line by dialling the external signalled visually and acoustically line code digit (your telephone on your INTERNAL key (I) in the Key number is then busy).
Telephoning BROKER'S TEAM team If you want to make an internal or function external call yourself, use the INTER- NAL key (I) to seize an internal line, Calls to your telephone number are and you can immediately dial an signalled visually and acoustically. internal number or seize an external The team members are thus also line by dialling the external line...
Telephoning PARALLEL TEAM team If you want to make an internal or function external call yourself, use the INTER- NAL key (I) to seize an internal line, Calls to your telephone number are and you can immediately dial an signalled visually and acoustically. internal number or seize an external The other members of the team are line by dialling the external line code...
Telephoning EXECUTIVE-SECRETARY select the “Partner” direct call key (P). team function Calls can also be made when the tele- phone is busy. On the executive’s telephone, calls to your telephone number are only sig- On the secretary’s telephone, calls to nalled visually.
Features and MenuCards Features and MenuCards Feature settings variants There are three methods of config- uring the features of your telephone and the system: Using MenuCards Using code digits Use the procedure described above You can also set many of the fea- (see the section entitled “Display tures by entering code digits.
Features and MenuCards The menus “Main menu” MenuCard : special telephone Special features functions are grouped together in This MenuCard contains all the this menu item. available features. Some of the menu items can also be found in : this MenuCard is Central config.
Features and MenuCards “Calls” MenuCard overwrites the oldest existing entry. The newest entry is Select always in the first line. Call lists and then select ... You can call these subscribers again while checking the list or In absence • Answer delete specific entries with the If you have activated this call C-key.
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Features and MenuCards Deflect call If your telephone signals an incoming call, you can forward this call to another terminal without having spoken to the caller. Callback list You see a list with the numbers of the telephones from which you have requested a callback.
Features and MenuCards diverted. If this INTERNAL/EXTER- “Call diverted” MenuCard NAL key is assigned as MULTIPLE keys on other telephones, then Divert phone Select this diversion automatically also immediate after time as the call diversion type. applies to those keys. You can busy You subsequently enter the activate all three types of diver-...
Features and MenuCards “Messages” MenuCard Message waiting Answer msg. Retrieves the last ten messages. Every new entry is signalled by a short ring. The list can contain up to ten entries. Each further entry overwrites the oldest existing entry. The most recent entry appears in the first line.
Features and MenuCards “Settings” MenuCard described below for this base sta- tion or use to register an additional handset. Key lock You activate the key lock with º The symbol then appears in the If the handset is not registered, display.
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Features and MenuCards base station. This information Telephone options appears in the idle state when Auto key lock the handset is checked into the You activate and deactivate the corresponding base station. automatic key lock with When the automatic key lock is active, it becomes effective when •...
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Features and MenuCards soon as you remove the handset SOS key You can enter and save any tele- from the charger, calls are signalled phone number as an SOS destina- again. Use to activate or deac- tion. This can be an internal number tivate the function.
Features and MenuCards “Protection” MenuCard nal caller either hears the busy tone or is dropped to the opera- tor. Call blocking Switches call signalling for all telephone numbers on your Call waiting on/off telephone and/or INTERNAL / By activating this function, you EXTERNAL keys on/off .
Features and MenuCards “Special features” Menu- Cancel features Card Deletes all active features (call blocking, call diversion, call- waiting on/off) that reduce the This MenuCard can contain system- ability of subscribers to contact specific features. For further infor- you. mation, please contact your system administrator.
Features and MenuCards “Central config.” Menu- which all calls are signalled, or it Card can vary from variant to variant. Call variants are configured according to your wishes and System service you use this function requirements. Up to ten variants Date+time: to set the system date and time.
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Features and MenuCards can be made from that tele- levels can be configured: phone, and “local calls only” Level 0 Internal call only means that external calls can Level 1 Outward restricted only be made to numbers with Level 2 Local calls only the same local area code as the Level 3...
Features and MenuCards “Info” MenuCard if you often Unblock password: use your telephone to access the subscriber service settings, you This MenuCard enables you to find can configure this so that a pass- received or saved messages quickly. word is not required. When the The items in the Info menu also menu is invoked, you are then appear in the Main menu.
Features and MenuCards “Active features” Menu- Card While the handset in the idle state, press and hold the info key select in the Info Active features menu, then select ... : this menu item is only Call blocking available when the call-blocking feature is active.
• A free USB port • CD-ROM drive In order to do this, you must first register your OpenPhone 27 as “OpenPhone 27 + data”. For further Notes on the data appli- information, please contact your cation system administrator.
Data communication PC software Connecting the PC Use the optional data cable to con- • OpenPhone 27 software (driver nect the USB port of your PC with software) This installs the necessary drivers the interface of the handset. (CAPI, CAPI port driver, CAPI Con- trol) on your PC.
Please install the software in the fol- lowing order: If you have already installed an ISDN modem or ISDN card in your com- 1. OpenPhone 27 software (driver puter, you must first uninstall or software) deactivate the driver software for this component before installing the 2.
The installation program will then ware start. Please follow the instruc- tions on the screen. After the wel- 1. Only connect your OpenPhone 27 come screen, the licence agree- after completing the PC software ment and possibly a message installation.
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ISDN opens. Please retain the most grey - active link to device. recent file in each case. 5. Now connect your OpenPhone 27 to the PC.The Device Manager will automatically complete the installation (this may take up to a minute).
Data communication Internet access In order to guard against the estab- lishment of undesired dial-up con- nections, you should activate the connection Setting up the dial-up monitor in the CAPIControl settings networking access screen under “Security”, e.g. in the You can set up dial-up networking form of connection confirmation access to the Internet using the every time a connection is estab-...
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Data communication : In order to be able to Prerequisite browse the Internet from your PC, you require access. This is provided by your ISP. You need the following data to set up the access: dial-up number user name password In order to set up dial-up network- ing under Windows 2000, certain other steps are necessary.
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Data communication The “Dial-up Networking” folder depicted must be there. If this is not the case, please install the Windows operating system component “Dial- up Networking” from your Windows CD. For installation instructions, please refer to the operating system documentation. Setting up the dial-up networking access Open the “Dial-up Networking”...
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Data communication Type your Internet provider’s tele- phone number into the field marked “Telephone number” and click on “Next”. Click on “Complete”. The new net- work connection will be saved to the “Dial-up Networking” folder. The “Dial-up Networking” folder should now contain the icons depicted.
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Data communication You connect to your Internet Service Provider by entering your user name and password. You then click on the “Connect” button to establish the connection to the Internet. When this has been successfully completed, the symbol for an active dial-up connection will appear in the status line next to the time.
Now open the con- trol panel (via “Start -> Settings” ) and double-click on “ ”. Add/Remove Programs 2. You will find “OpenPhone 27” in the list of installed software. Mark this entry and click on the “ ” button. Add/remove…...
Appendix Appendix Care and maintenance Your telephone is a product meet- soft, damp leather, then with a dry ing the highest standards of design cloth. and manufacture. It should there- fore be treated with care. Note the : never spray your tele- Warning advice below and you will have phone with cleansers or solvents, as...
Appendix Technical specifications OpenPhone 27 Standards: DECT, GAP, CAP Display: 5-line graphic display Handset weight: approx. 140 g (incl. batteries) Handset dimensions: 146 x 53 x 28 mm (L x B x H) Battery: 3 x AAA cells (NiMh) Stand-by:...
Appendix Declaration of Conformity This device conforms to the standards laid down in EU Guideline No. 99/5/EC. The Declaration of Conformity can be viewed in the Internet at http://www.detewe.de Declaration of Conformity...
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DeTeWe Systems GmbH · Zeughofstrasse 1 · D-10997 Berlin · www.detewe.de DeTeWe Telecom AG · Schulhausgasse 24 · CH-3113 Rubigen · www.detewe.ch As of May 2006 Right to changes reserved...
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