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DETEWE OpenPhone 26 User Manual

On the opencom 100 communications system
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OpenPhone 26
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Summary of Contents for DETEWE OpenPhone 26

  • Page 1 OpenPhone 26 on the OpenCom 100 Communications System User Guide...
  • Page 2 OpenCom 107, OpenCom 110, This User Guide will show you how OpenCom 120, OpenCom 130/150 to use your OpenPhone 26 and an- and OpenCom 510 systems. If a swer most of the questions that may reference is made in the text to the arise.

  • Page 3: Table Of Contents

    Table of Contents OpenPhone 26 Displays, Keys and Symbols Displays ..... . . 17 General Information Symbols in the Display ..17 You Need Authorisation.
  • Page 4 Lists or During a Call ..47 Making a Call from the Call List . . . 32 Your OpenPhone 26's Voicebox Queries ....32 Local Phone Book .
  • Page 5 Appendix Care and Maintenance Customer Service and Warranty Technical Data Main Menu Index...

  • Page 7: Openphone 26

    OpenPhone 26 on the OpenCom 100 Communications System General Information The OpenPhone 26 is a cordless sys- If you are unable to use a particular tem terminal for use in conjunction feature or have any questions, con- with the OpenCom 100 communica- sult your system administrator.

  • Page 8: Dealing With Malfunctions

    If you are using mobile telephones – near other electrical equip- within a medical establishment, ment. then please observe its regula- tions. Protect your telephone from ■ moisture, dust, corrosive liquids and fumes. General Information OpenPhone 26...

  • Page 9: Conformity

    European Directive de.99/5/EC. The Declarations of Conformity can be viewed at the DeTeWe web site at http://www.detewe. Scope of Delivery As a package, the OpenPhone 26 includes a handset ■...

  • Page 10: Your Telephone's Features

    Your Telephone's Features Using Your Telephone General Information The OpenPhone 26 is a cordless tele- This handset, like any cordless tele- phone designed for operation in the phone, operates using radio signals, OpenCom 100 communications sys- which do not always guarantee a tem.

  • Page 11: Additional Notes

    communication systems and hand- aids and if strong enough can cause sets of different vendors. The basic an unpleasant buzzing sound. functions (making and receiving calls) are always possible with these combinations, but other functions provided by your OpenCom 100 communications system together with your handset (e.

  • Page 12: Installation

    Installation Installation Site Inserting/Removing the Battery Place the charging station on a flat, even surface. Do not place the Use type AAA batteries only. charging station or accessories near: Replacements can be obtained through your supplier. water, moisture or damp areas ■...

  • Page 13: Installing The Charging Station

    Installing the Charging Battery polarity Station Observe the correct polarity when replacing the batteries. The +/- symbols in the battery compartment To operate the charging station you must correspond to the +/- symbols need a 230 V AC mains connection. of the batteries.

  • Page 14: Charging And Discharging

    Charging and Discharging In order to achieve long operating times, you should discharge the bat- The battery can be charged and dis- tery at intervals by not placing the charged hundreds of times, but it handset in the charging station and will eventually be used up.

  • Page 15: Charge Display

    Charge Display If you are making a call at the time, you still have up to three minutes of The charging status of the battery is talk time before the handset shown in the display as follows: switches itself off. If you are not making a call and the handset is not ƒ...

  • Page 16: Commissioning

    Commissioning Handset Subscription Background Information (Checking In) Checking in Your handset can be operated in up The OpenCom 100 check-in opera- to ten different communications sys- tion for handsets is initiated via the tems. To be able to do this, it must Web console, either by the system be subscribed to every system, this administrator or by a user with ad-...
  • Page 17 out from the handset's “System” menu (see page 58); the AC can be obtained from your system administrator or read out from the DECT PP menu in the Con- figurator of the OpenCom 100 (Web console). Subscription The handset will store a subscription record for each communications system it has been checked into.

  • Page 18: Displays, Keys And Symbols

    Displays, Keys and Symbols Receiver on the back: Display Loudspeaker Arrow keys Softkey Softkey Info key Loudspeaker key Receiver key Keypad Signal key Cancel key Microphone Operating Elements on the Handset Displays, Keys and Symbols Your Telephone's Features...

  • Page 19: Displays

    Displays Symbols in the Display œ Quality of the radio con- nection (four bars means a ‰ œ ¢ ƒ stable radio connection; a OpenCom 100 single bar means an unsta- ble radio connection) ¤ ¬ Menu ¢ Call state (receiver key pressed) »...

  • Page 20: Information Line/Text Lines

    Information Line/ Softkey Line Text Lines The texts and symbols in this line The middle line of the three-line dis- refer to the keys underneath. The play provides information on the contents of the line change accord- current call status or menu lists and ing to the operating status.

  • Page 21: Softkeys And Other Keys

    Softkeys and Other Keys The two keys below the display, as §¨ If a selection list (e. g. well as the arrow keys, are known as phone book or menu) is softkeys. The functions assigned to displayed, you can use the the keys are shown in the lowest line arrow keys to scroll to the of the display.

  • Page 22: Softkey: Redial

    A long key press in the idle state function as lifting or replacing the shows the main menu of the receiver of a normal telephone. OpenPhone 26. Here you can edit all the phone settings. The individual Loudspeaker Key menus are explained in the chapter entitled “Main”...

  • Page 23: Cancel Key

    Cancel Key Star Key This key cancels your menu se- Long key press in the idle state lection without saving the previous switches the ringer on and off. entry. If you are entering numbers or letters, this key deletes the last char- Number Keys acter.
  • Page 24 Upper-case letter Lower-case letter M N O 6 Ñ Ö Ò Ó Ô Õ Ø m n o 6 ñ ö ò ó ô õ ø P Q R S 7 ß p q r s 7 ß T U V 8 Ü Ù Ú Û t u v 8 ü...

  • Page 25: Telephoning

    Telephoning General Information Description of Operating Setting the volume Steps During a call you can adjust the speaker or earpiece volume to three The following descriptions list all the levels using the arrow keys. The cur- softkey functions of the left and rent setting will be shown in your right key below the display.

  • Page 26: Visual Call Indicator

    Visual Call Indicator DTMF/Touch-tone Dialling The receiver symbol ¢ in the dis- In the call state your telephone is play flashes and the display illumi- automatically switched to touch- nation is switched on to indicate an tone dialling. You can use this to incoming call.

  • Page 27: Blocked/Unblocked Telephone

    Blocked/Unblocked Least Cost Routing (LCR) Telephone Numbers Whenever you make an external call, Your telephone can be blocked from your system automatically uses LCR dialling all or selected external num- to set up a connection to a network bers. Emergency numbers (e. g. in operator that has been selected by Germany 110/112) can be entered in the system administrator.

  • Page 28: Transmission Of Your Telephone

    Transmission of Your mitted in the call-waiting queue is Telephone Numbers set by the system administrator dur- ing system configuration, 5 calls for In ISDN there are different features example. When this number is which allow or prevent the transmis- reached, further callers hear the sion of telephone numbers between busy tone.

  • Page 29: Menu Before And During A Call

    Menu Before and During Redial: The list of the last dialled a Call numbers is displayed and you can dial one of these numbers again. When the handset is in the idle or call state, state-dependent menus Phone book: You open the are displayed when you press the OpenCom 100 telephone book.
  • Page 30 Announcement:* Once you have Main menu: The main menu will be entered the telephone number, you displayed, see “Main” Menu starting can initiate an announcement to an- on page 50. You can also open this other system terminal (or on a menu with a long press on the Menu softkey.

  • Page 31: Making External/Internal Calls

    Making External/Internal Calls Seizing an External Line If you are dialling a number for a Manually or consultation call, or programming a Automatically and destination number, enter the num- Entering of Call Numbers bers in accordance with the type of external line seizure your telephone If you hear an external dialling tone is set to.

  • Page 32: Making A Call

    Making a Call Making a Call from the Redial List œ ¢ ƒ Redial 12345 12345 ¨ § Menu ¨ § Dial: Press and dial the telephone Selecting: Press the left softkey ¤ in the idle number. state. The last subscribers you called Pre-dialling: will appear (telephone number or Enter the telephone number and...
  • Page 33 Delete all: Following a security Dialling from the OpenCom 100 ■ prompt, you can delete the en- telephone book tire redial list. Enter the first letter/s of the desired name. Press the OK softkey. The first Note: If your internal number entry begins with the letter you (e.

  • Page 34: Making A Call From The Call List

    Making a Call from the Dial: Call List Press to dial the telephone number selected. If you have Your handset saves the numbers of selected a voicebox message, your the last incoming calls in call lists voicebox is called now and you can (calls during an absence, i.

  • Page 35: Using Routes To Make Calls

    “Calling …” Menu If the subscriber you are speaking to ends the call, the busy tone for your Note: Menu items marked with an telephone is switched off after ap- prox. three seconds and you can be * are only displayed if the corre- reached again.
  • Page 36 parked. Authorisation for parking For external connections estab- ■ connections and the period of time lished by you it is important how after which there is a recall is de- the route that you are using for fined by the system administrator the connection has been config- during the configuration of the sys- ured by the system administra-...

  • Page 37: Busy" Menu

    must belong to a user group for can pick up a call to any other tele- which “Call removal” authorisation is phone. If the other telephone is in activated, otherwise “Pick-up selec- the call state (e. g. an answering ma- tive”...

  • Page 38: Menu During A Call

    Menu During a Call Disconnect: The call will be discon- nected. You have dialled a telephone number and the called subscriber Door opener: This function activates has not yet accepted the call. the door opener. (This menu item is only displayed if you have been Press the Menu softkey briefly and given the corresponding user au- then select …...

  • Page 39: Vip Calls

    VIP Calls Press to place the current call on hold and accept the waiting call. These calls from authorised users are signalled even when call-waiting Press to end the current call. The protection, call protection or call waiting call will now be signalled as diversion have been activated.

  • Page 40: Call-Waiting" Menu

    “Call-Waiting” Menu function if your user group is author- ised to forward calls to internal and/ You receive an incoming call in the or external destinations. call state. Press the Menu softkey briefly and then select … Door opener:* This function acti- vates the door opener.

  • Page 41: Enquiry, Toggling, Transfer And Conference

    Enquiry, Toggling, Transfer and Conference Enquiry/Toggling by Pressing transfers your first call to Means of the R-Key the subscriber you consulted. During a call you can consult another Transferring an Internal/ subscriber. External Call to an Internal Subscriber Press the key.

  • Page 42: Transferring An External Call To An External Subscriber

    Note: If you connect two directly While a call is being transferred to another internal subscriber, the dialled calls, the charges will be caller hears music on hold, provided billed to your own account. You will music on hold has been configured. also have no control over the dura- This setting also specifies whether tion of the transferred call.

  • Page 43: Internal/External 3-Party

    Internal/External 3-Party Booking number:* By means of a Conference booking number you can record the call data of a connection to an exter- nal subscriber and save them in the You have dialled an internal or exter- OpenCom 100 for further analysis. nal enquiry call (see the section enti- (see also “Calling …”...

  • Page 44: Conference" Menu

    End the conference by hanging up “Calling …” Menu starting on or by selecting the End conference page 33); this ends the conference. menu item. Booking number:* If you have called an external subscriber and “Conference” Menu included him/her in the conference, you can record the call data of this Note: Menu items marked with an connection and associate them with...

  • Page 45: Special Calls/Conversations

    Special Calls/Conversations Accepting an ting is five seconds). If you begin di- Appointment Call alling a telephone number within the specified period, the baby call is You can save appointments with the cancelled. Appointments menu item in the Messages menu (see “Messages” Your system administrator config- Menu starting on page 56).

  • Page 46: Entrance Intercom Calls

    also be connected to other devices. Door call forwarding Consult your system administrator You can forward a call signalled from for further details. the doorbell to another (internal or external) telephone number, a so-called “pharmacy line”. Entrance Intercom Calls This is done by means of the following code-number procedure Calling the entrance intercom (or via the “Call forwarding”...

  • Page 47: Announcements

    Announcements To respond, press the key. To reject, briefly press the Menu Announcements can only be made to system terminals (corded and softkey. Select Reject and confirm with OK. The subscriber making the cordless OpenPhone system tele- phones). announcement then hears the busy tone.

  • Page 48: Making Calls From The Telephone Book

    Making Calls from the Telephone Book The OpenCom 100 tion entitled “Phone book” Menu Telephone Book starting on page 62. Approximately 2,000 entries can be “Phone book” Menu saved in the telephone book of your communications system. In the idle state briefly press the This number includes the centrally upper arrow key and then...

  • Page 49: Speed-Dialling

    Speed-Dialling number and speed-dialling number (the latter only in the central phone book) with Info. All central telephone book entries can also be selected by two-digit New preset: Here you can enter a speed-dialling numbers once they letter or name. This entry will then have been configured.
  • Page 50 New Entry: You can add the For each number of the entry you ■ phone number to a phone book. can determine whether your own phone number is to be suppressed Add: You can add the phone whenever you dial this phone ■...

  • Page 51: Your Openphone 26'S Local Phone Book

    Look up: Entering a single letter will When the OpenPhone 26 is in the take you to the entries beginning idle state, you can press and hold the with this letter. Use the arrow keys to speed-dialling number (keys 0…9)

  • Page 52: Features And Menus

    Features and Menus How to Set Features Using the Star and There are different ways to set the Hash Keys features of your telephone and the system: Many features can be set by entering code digits. This is done using the Using Menus key combined with a spe- cific string of code digits.

  • Page 53: Calls" Menu

    way of the Info key (if it has been Connections: This menu group pro- configured accordingly). Features vides you with all the features that that affect the availability of your can affect a call. Depending on the telephone (e. g. active call protec- particular state, these features are tion) can be found in the main menu also displayed in the menus that you...
  • Page 54 stead of the telephone number. Accepted calls: You see the tele- ■ If he called several times, his phone numbers of the callers calls are grouped together in a with whom you last spoke. You single entry. If a caller has sup- can edit this list in the same way pressed display of the telephone as the “missed calls list”...

  • Page 55: Call Forwarding" Menu

    Note: Switching hunt group calls without a comment. Under To:, enter the phone number of the off has no effect if you are the last other voicebox. Confirm a re- reachable member of that group. corded comment by pressing This is how the system ensures that key.
  • Page 56 Note: All calls for the telephone installed, you can also forward your calls to a voicebox configured for numbers of your telephone are for- you. warded (with the exception of hunt group numbers). If a number is Least Cost Routing (LCR) can be stored on more than one telephone, evaluated with call forwarding to then calls made to any of the other...
  • Page 57 change (= external call forwarding, ing call forwarding for your own configured by the system adminis- telephone (see page 54). trator), it can take a few seconds af- ter configuration for call forwarding Follow me: This type of call forward- to be activated in the exchange.

  • Page 58: Messages" Menu

    “Messages” Menu Your phone will ring at the set time and the appointment number ap- First select Messages and then … pears on the display. Press the key to display the reason for the Short messages: You will see the list appointment.
  • Page 59 Volume: Select Ear-piece or Confirm. tones: Every time a ■ Speaker. Use the arrow keys to handset setting is switched on change the volume or enter a or off you will hear a confirma- digit from 1 to 3. tion tone. Low battery: Three minutes Ringer settings: You can config- before the phone is switched off...
  • Page 60 Note: With the OpenCom 100, you ing in handsets, refer to the OpenCom 100 online help. Press do not need to enter an internal Subscribe. phone number for the handset since the communications system man- – Autom. Search: If you have ages internal numbers automati- subscribed your handset to sev- cally.
  • Page 61 . You can enter and save any softkey to activate (“) or deacti- internal or external telephone vate the function. number. Enter the SOS number under No:. If you want to pro- Username: Here you enter or ■ gramme an internal number as edit the name that appears on the SOS number, you can use the the display when the handset is...

  • Page 62: Protection" Menu

    Telephone Book starting on and can then always be dialled, irre- page 46. spective of your external authorisa- tion. For more information ask your – Reset PP: After confirming a system administrator. security prompt you reset the handset (PP = portable part) to Baby call: Enter the destination the factory settings.

  • Page 63: Connections" Menu

    “Connections” Menu group for which the “Call removal” authorisation is activated, other- Note: The following features are wise “Pick-up selective” is not possi- available only if this is permitted by ble. the current call state of your tele- phone. You can also find these Or select Dial, then …...

  • Page 64: Phone Book" Menu

    one of the stored subscriber phone number should be auto- numbers (see also Making Calls matically suppressed whenever from the Telephone Book start- you dial these numbers (from ing on page 46). the telephone book). If your telephone number should be displayed, confirm Transmit “Phone book”...

  • Page 65: Voicebox" Menu

    Press OK to save the entry. Dial: Call the caller back. ■ Edit: Select Personal, Company Delete: The message will be de- ■ ■ or Central. In the Name field en- leted. ter the first letter/s of the name. Then select the desired entry Phone book: You add the caller’s ■...

  • Page 66: Central Settings" Menu

    guide “OpenVoice – The Voicemail figured time groups then System in the OpenCom 100 Com- change automatically according munications System”. to the timetable configured by the system administrator. This setting remains active until one “Central settings” Menu of the available time groups is set manually.

  • Page 67: Active Features" Menu

    Info symbol ‰ flashes slowly to indi- Active features: You can access the cate that there are entries in the Info Active Features menu (see next list. chapter) using this menu item. In the idle state briefly press the Info Note: In order to be able to use and then select …...
  • Page 68 Hunt group: If your device belongs to one or more hunt groups, a list of corresponding hunt groups will be displayed. You can now disconnect from or connect to hunt groups (see also the section entitled “Hunt group” on page 53). Time control: This menu item is only displayed if you are authorised to edit the OpenCom 100 time control.

  • Page 69: Care And Maintenance

    Appendix Care and Maintenance Your telephone is a product that meets the highest standards of design and manufacture. It should therefore be treated with care. Follow the advice below, and you will be able to enjoy using this prod- uct for a long time. Please follow all the Safety Precau- tions starting on page 6.

  • Page 70: Customer Service And Warranty

    Berlin, to eliminate, send the complete de- vice (together with the adapter plug, Tel. +49 9001 – DeTeWe connecting cable, a copy of your re- (=+49 9001 – 33 83 93) ceipt and an exact description of the (0.62 euros / minute,...

  • Page 71: Technical Data

    Technical Data Standards: DECT, GAP, CAP Display: 3-line graphic display Handset weight: approx. 140 g (including batteries) Handset dimensions: 146 x 53 x 28 mm (L x W x H) Battery: 3x AAA cells (NiMh) Stand-by time: up to 200 hours Talk time: up to 20 hours Charging time:...

  • Page 72: Main Menu

    Main Menu Calls Call lists Missed calls Charges Accepted calls Remote charges Voicebox mess. Hunt group Call forwarding Call diversion Volume Divert MSN Ringer settings Divert Door Info tones Remote divert Follow me Subscribe Messages Short messages IPEI E-mail Appointments Messenger Auto-Keylock SOS Key...
  • Page 73 Index Numerics Pick-up 61 Rejecting 37, 38 Transferring to an external 3-party conference 24, 41 subscriber 40 Transferring to an internal subscriber 39 Unparking 27 Active features (Menu) 65 Call forwarding 54 Announcement 28, 45, 61 Door 55 Appointment call 43 External line seizure 29 Appointments 56 For other users 55...
  • Page 74 CLIP 26 CLIR 26 Commissioning 14 Handset Conference 39, 41 switching on/off 23 Ending 42 Hands-free use 23 Menu 42 Hash key 21 Confirmation tones 57 Using 50 Connections (Menu) 61 Hearing aids 9 Coverage warning 57 Hunt group 53 Customer service and warranty 68 Illumination 18 Date 64...
  • Page 75 Language 59 Note 28 Least cost routing (LCR) 25 Number keys 21 switching off 28 Loudspeaker 16 Loudspeaker key 20 Operating time 12 Main menu 28, 70 Making a Call 30 Park call 33, 38, 40, 42 Melody 57 Pharmacy line 44 Menu Phone book 27, 33, 38, 40, 42, 61 Active features 65...
  • Page 76 Transmission of your telephone number 26 Safety precautions 6 Seizing a line 29 Short messages 17, 20, 56 Signal key 21 Unparking calls 27 Silent charging 59 Username 59 Softkey Arrow keys 19 Esc 19 Menu 20 VIP call 28, 35, 37, 61 OK 19 Initiating 28 Redial 20...
  • Page 77 Notes Index...
  • Page 78 Notes Index...
  • Page 80 In the UK: DeTeWe Ltd • 1 Frogmore Road • Hemel Hempstead • Herts, HP3 9TG www.detewe.co.uk Other countries: DeTeWe AG & Co. • Zeughofstraße 1 • D-10997 Berlin • Germany www.detewe.de As of August 2004 Subject to changes...

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