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Siemens optiPoint 500 Quick Reference Manual

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Quick Reference Guide

optiPoint 500
Basic, Standard, and Advance
Hicom 300 E and H
G281-0759-00

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  Summary of Contents for Siemens optiPoint 500

  • Page 1: Quick Reference Guide

    Quick Reference Guide optiPoint 500 Basic, Standard, and Advance Hicom 300 E and H G281-0759-00...
  • Page 2 Communication Networks, Inc. will not accept liability for any damages, including long distance charges, which result from unauthorized use. Al- though Siemens has designed security features into its products, it is your sole responsibility to use the security features and to establish security practices within your company, including training, security awareness, and call audit- ing.
  • Page 3: Table Of Contents

    Contents Welcome! ........About This Guide......Learning About Your Phone .
  • Page 4 Looking for Help? ......FCC and Industry Canada Compliance ... 4 optiPoint 500 Display Phones...
  • Page 5: Welcome

    Welcome! Welcome to your Siemens optiPoint 500 Basic, Standard, or Advance telephone! Whichever model you received, you will find its many features useful and easy to use; and it will allow you to manage your telephone tasks quickly and efficiently.
  • Page 6: Learning About Your Phone

    Learning About Your Phone Figure 1 shows an optiPoint 500 Advance phone without the handset. Functional features are marked, but the common features like the key pad ar not marked. Please note: • Note that a Basic and Standard phones have only 12 feature keys, not 19 like the Advance phone.
  • Page 7: Feature Keys

    Feature Keys Usage of Feature Keys Your administrator can configure feature keys as line keys, short cuts to specific telephone features, or repdial keys. • Line keys connect to various telephone lines that can be used simultaneously. For example, you can put a party on HOLD on one line and dial another party on another line.
  • Page 8: Volume Keys

    Table 2 explains the meanings of the various rings. and Their Meaning Table 2. Rings Ring Meaning Single (repeated) Internal or emergency call Double (repeated) External call Triple (repeated) Callback 8 optiPoint 500 Display Phones...
  • Page 9: Open Listening And Hands-Free Conversations

    Table 3 explains the meanings of the various tones. Table 3. Tones and Their Meaning Tone Meaning Dial tone You can make a call or invoke a feature. Busy tone The party you called is on the phone. Fast busy tone Invalid call.
  • Page 10: Optiguide

    Introduction optiGuide is an interactive control program that guides you through the use of optiPoint 500. optiGuide uses: • The display (see Figure 1 on page 6) to show you the currently active feature and to prompt you for a selection.
  • Page 11: The Navigation Keys

    , or scroll to another option by pressing • Note that a selected option may become an optiPoint 500 feature with more options. In such a case, the selected option will be displayed in the first line with capital letters, followed by its first option in the second line.
  • Page 12: More Information On Optiguide

    These are features restricted by your class of service. For more information on your class of service refer to Section “Your Class of Service”, starting on page 14. 12 optiPoint 500 Display Phones...
  • Page 13: Phone Accessories

    — An acoustic adapter to connect your phone to a headset. — A phone adapter to connect your phone to an additional optiPoint 500 phone or Optiset E phone. The secondary telephone is connected using a RJ11 connector. — An ISDN adapter to connect your phone to ISDN devices such as phones, PC cards, G4 fax machines or video equipment using a RJ45 connector.
  • Page 14: Using Your Telephone

    The class of service your telephone offers may not contain all available features. It is up to the system administrator to configure the various optiPoint 500 phones with the features their users need. Therefore, not all features described in this guide may be applicable to your telephone.
  • Page 15: Callback

    4. To save the adjustment, press , or press the simultaneously. Note: If, during step 3 or 4, you decide to exit without making changes, press or hang up. Callback This feature allows you to automatically retry later a call to an extension that is currently busy or in do-not-disturb mode.
  • Page 16: Conference

    If you have a CLEAR key, press it, or press TRANSFER and dial . Then press the CONFERENCE key, the CONNECT key, or the TRANSFER key. Scroll through the prompts on your optiGuide display and select Remove last party?. 16 optiPoint 500 Display Phones...
  • Page 17: Connect

    Connect Connect allows you to: • Reconnect with a call placed on consultation hold. • Reconnect with a transferred call before the transfer is complete. • Alternate between two parties when you have one of them on consultation hold. To reconnect with a call: If you have a CONNECT key, press it.
  • Page 18: Forwarding

    3. Scroll to Call forwarding? and select it. FWD-ALL-BOTH - - - OFF is displayed. 4. Dial the number to which you want your calls forwarded. 1. Get a dial tone. 2. If you have a FORWARD key, press it. Dial 18 optiPoint 500 Display Phones...
  • Page 19: Usage Of Fixed Forwarding

    3. Dial the extension, or and the outside number, to which you want your calls forwarded. 4. Hang up. The light next to your extension will now be flickering to signal the forwarding state of your phone. To cancel station-variable forwarding: While your phone is idle, 1.
  • Page 20: Last Number Redial

    1. If you have a LAST NUMBER REDIAL key, press it. Press the MENU key, then select Speed dial features? and then Last number redial?. Get a dial tone and LAST NUMBER REDIAL will display select it or dial 20 optiPoint 500 Display Phones...
  • Page 21: Mailbox And Phonemail

    Mailbox and PhoneMail Your phone can be configured with a MAILBOX key, a PHONEMAIL key, or both. • If your phone has only a MAILBOX key, then you can receive and manipulate phonemail messages and one reminder message. Note: A reminder message is a signal a caller can leave if his call is not answered or if there is a busy signal.
  • Page 22: Manipulating Reminder Messages

    Manipulating PhoneMail Messages • If you have a PHONEMAIL key, press it and follow the prompts. • If you have no PHONEMAIL key but a MAILBOX key, press it and follow the prompts. 22 optiPoint 500 Display Phones...
  • Page 23: Park

    Park Park allows you to move a call to an extension and hold it there without ringing that extension. You or another party can then retrieve the call from the extension. To park a call to another extension: 1. If you have a TRANSFER key, press it and dial Dial and the extension where you want to park the call.
  • Page 24: Pickup

    A call on hold on your phone or on another phone. For example, a call holding on your office phone could be picked up and added to a conference call on the conference room phone. • A call parked on another extension. 24 optiPoint 500 Display Phones...
  • Page 25 • A call on busy standby queuing for another extension. • A call on busy standby queuing for the line that you are using. To pick up a call and add it to a conference: During a two-party call or a conference call: 1.
  • Page 26: Preview

    To answer a call on a Preview line: If your phone is idle, go off-hook and begin speaking while the preview information is displayed. If you are active on a call, turn the PREVIEW key off before answering the call. 26 optiPoint 500 Display Phones...
  • Page 27: Repertory Dialing (Repdial) Keys

    Repertory Dialing (Repdial) Keys Repdial keys can be set up by the user for one-touch dialing for an extension, an outside number, a feature access code or a combination of numbers and feature access codes. To set up a repdial key: While the phone is idle, 1.
  • Page 28: Speakerphone

    If you are using the handset and want to use the speakerphone, press the SPEAKER key and hang up the handset. • If you are using the speakerphone and want to use the handset, pick up the handset. 28 optiPoint 500 Display Phones...
  • Page 29: Station Speed Dialing

    Station Speed Dialing Station Speed Dialing lets you assign frequently used dialing sequences (extensions or outside numbers) to codes. You can then dial a code instead of the entire sequence. Your phone may be assigned 0, 10, 20, or 30 station speed dialing codes. If your phone is assigned 10 codes, the codes are single-digit codes (0 through 9).
  • Page 30: System Hold

    If you hear a busy signal, try a different slot number. If you hear a fast busy signal, hang up. A fast busy signal means that all slots are full and you cannot place a call on system hold at this time. 30 optiPoint 500 Display Phones...
  • Page 31: System Speed Dialing

    To retrieve a call on system hold: 1. Get a dial tone. 2. If you have a SYSTEM HOLD key, press it. Dial Dial the number of the system slot where the call is on system hold. System Speed Dialing Your system administrator may have set up company-wide speed dialing codes for frequently called outside numbers.
  • Page 32: Transfer

    This rejoins you to the original call and releases the party you are talking to. Scroll to Toggle/Connect? and select it. This rejoins you to the original call. Selecting Toggle/Connect again returns you to the second party. 32 optiPoint 500 Display Phones...
  • Page 33: Feature Access Codes

    Feature Access Codes Table 4 denotes the default feature access codes. Ask your administrator whether some or all of these codes were changed. If so, ask for a listing of the currently correct codes. To access a feature using the key pad: •...
  • Page 34 Last Number Redial Mailbox Callback Leave Message Message Cancel Turn Off Light Park Pickup Group Station PIN Authorization Request Cancel Privacy Request Cancel Saved Number Redial Speaker Call, Fixed Speaker Call, One-Way Speaker Call, One-Way Broadcast 34 optiPoint 500 Display Phones...
  • Page 35: Looking For Help

    • Ask your administrator for help. • Ask your administrator for access to the optiPoint 500 Telephones Administrator Guide, G281-0758. This guide is written for the administrator and explains many features in more detail than this booklet does.
  • Page 36: Fcc And Industry Canada Compliance

    The following paragraphs describe requirements and information based on FCC rules. Service If you experience problem with the Siemens optiPoint 500 telephone, contact Siemens customer support at 1-800-835- 7656 for information on service and repairs. The telephone company can ask you to disconnect the equipment from the network until the problem is corrected or until you are sure that the equipment is not malfunctioning.
  • Page 37 Subpart D of the FCC Part 68 rules during the life-time of the product. If at any time the ownership of Siemens optiPoint 500 telephone is transferred to someone else (whether independently or as part of a system), please supply this manual to the new owner.
  • Page 38 RENs, contact the local telephone company. Note: REN is associated with the analog telephones. It is not applicable to Siemens optiPoint 500 telephone. If requested, please supply the FCC Certification numbers of the front-end host terminal equipment that have a direct Public Switched Telephone Network connection (i.e.
  • Page 39: Equipment Attachment Limitations

    The Siemens optiPoint 500 telephone complies with the FCC Rules, Part 68, Section 68.316 Hearing Aid Compatibility and 68.317 volume control requirements. 7. Programmed Dialer Features When you program emergency numbers or make test calls to emergency numbers using Siemens products with...
  • Page 40 This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. 40 optiPoint 500 Display Phones...