Diagnostic & Error Messages - Omnia 6EX Installation And Operation Manual

Diagnostic and Error Messages
In the event that you need to contact Telos / Omnia Customer Support for assistance, please see the
section entitled Obtaining Service on Page 111 for contact information.
The following error messages will appear on the front panel screen:
Insufficient Memory! Save As Failed.
Description: This error will occur when trying to save a new preset while there are already 50 presets
(including factory presets) on the rear-panel PCMCIA card.
Cause: Too many presets are saved to the rear-panel software card.
Resolution: Delete a preset or two and then try the save operation again.
Invalid password. Please contact Telos Systems Technical Support!
Description: The front panel cannot "log in" to the motherboard.
Cause: This is usually caused by a front panel / rear panel version mismatch.
Resolution: Be sure that the rear panel memory card software version is correct for the currently installed
front panel software version. If it is, or you are unsure, contact Telos / Omnia Customer Support for
assistance.
The following messages will only appear on the rear panel RS-232 Serial Port:
See Pgs. 105-106 for instructions how to access the serial port messages.
Work: Insert card to continue!!!
Description: The operating system cannot see the rear-panel PCMCIA memory card.
Cause: The rear-panel PCMCIA card is missing or not fully seated.
Resolution: Turn the power off and make sure that the card is fully inserted into the top card slot with the
large Omnia label facing up and the version number sticker facing down. The PC Card is keyed to
prevent improper insertion. Gently press the card into the slot until the black release button, to the right of
the card, pops out about 1/2" [12.70 mm]. This indicates the card is properly seated in the PCMCIA slot. If
the card is properly seated and this error still appears, contact Telos / Omnia Customer Support for
assistance.
Card does not have valid OS!!!
Description: The contents of the rear-panel memory card do not match what the operating system
expects or there is no bootable image on the card.
Cause: The card may be damaged, its data corrupted or it may contain the wrong software version.
Resolution: Try a new rear-panel memory card of the correct software version for your unit.
No previous system found in memory
Description: The contents of the non-volatile RAM on the motherboard do not match what is on the rear-
panel memory card.
Cause: This error may show up when the Omnia is booted up for the first time with a new rear-panel
software card or when the Omnia booted up for the first time after the non-volatile memory (NVRAM) has
been cleared, such as after replacement of the battery.
Resolution: Simply click OK in the error dialog box and the error should clear. If not and the Omnia
continues to show this error at each boot-up, contact Telos / Omnia Customer Support for assistance.
NVRAM failure
Description: The operating system was unable to write to the non-volatile RAM on the motherboard.
Cause: The NVRAM on the motherboard may have failed.
Resolution: Contact Telos / Omnia Customer Support for assistance.
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