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Alpha Technologies CFR 1500 Operator's Manual

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Operator's Manual
Alpha CFR 1500 and
CFR 1500RM
U N I N T E R R U P T I B L E
F R O M
A L P H A
©1997 Alpha Technologies
P O W E R
T E C H N O L O G I E S
S U P P L I E S

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Summary of Contents for Alpha Technologies CFR 1500

  • Page 1 Operator’s Manual Alpha CFR 1500 and CFR 1500RM U N I N T E R R U P T I B L E P O W E R S U P P L I E S F R O M...

  • Page 2: Save These Instructions

    IMPORTANT SAFETY INSTRUCTIONS CONTAINED IN THIS MANUAL CAUTION RISK OF ELECTRICAL SHOCK CAUTION: To reduce the risk of electrical shock, and to ensure the safe opera- tion of this unit, the following symbols have been placed throughout the manual. Where these symbols appear, servicing should be performed only by qualified personnel.

  • Page 3: The Alpha Cfr

    Carefully unpack the unit. Report any shipping damage immediately. Please read the operators manual. If you have any questions regarding the safe installation of the unit, contact Alpha Technologies. The unit should be serviced only by qualified personnel. The unit contains more than one live circuit. Even though AC is not present at the input, it may be present at the output.
  • Page 4 THE ALPHA CFR IMPORTANT SAFETY PRECAUTIONS The CFR1500 and CFR1500RM Series units contain sealed, Lead-Acid batteries consisting of: Four batteries, six cells each, 48 VDC total. WARNING: Batteries contain high energy and chemical hazards. Carefully read this manual regarding safe battery handling, maintenance and disposal instruc- tions.

  • Page 5: Table Of Contents

    THE ALPHA CFR Table Of Contents The Alpha CFR1500 and CFR 1500 RM Uninteruptible Power Supplies INTRODUCTION ................1 The Alpha CFR The CFR Advantage Unpacking and Inspection FEATURES ..................5 A Tour of the CFR The CFR Front Panel...
  • Page 6 Event Descriptions (Alarms) MAINTENANCE ................63 CFR Maintenance Battery Maintenance Battery Testing Removing the CFR Front Panel and Cover Internal Battery Replacement (CFR 1500 only) Troubleshooting Guide Troubleshooting Using the SID Repair Instructions Parts and Ordering Instructions SPECIFICATIONS ............... 73 Specifications WARRANTY ................

  • Page 7: Introduction

    With distribution networks and service centers located throughout the world, Alpha Technologies is here to back you up. From your date of purchase, Alpha provides complete technical support and prompt, reliable service to ensure that your CFR-UPS provides you with a lifetime of reliable operation.

  • Page 8: The Cfr Advantage

    1. INTRODUCTION The CFR Advantage ADVANCED POWER PROTECTION TECHNOLOGY Power protection devices can be judged by the type and quality of power they provide. Alpha CFR Uninterruptible Power Supplies provide continuous, conditioned “computer-grade” AC power to electronic equipment such as Computer Systems, Point of Sale Terminals, Process Controls, Telecommunications, Cable TV Headend, Broadband LAN, Manufacturing Control Systems, Critical Care and Hospital Lab Equipment.
  • Page 9 CSA and VDE, the Alpha CFR UPS is one of the safest, most reliable and versatile uninterruptible power supplies available. Our commitment to safety and quality engineering has not only established industry-wide safety standards, but has earned Alpha Technologies international recognition as a leader in power protection equipment.

  • Page 10: Unpacking And Inspection

    Unpacking and Inspection Carefully remove the UPS from its shipping container. Inspect the contents. If items appear to be damaged or missing, contact Alpha Technologies and the shipping company immediately. Most shipping companies have only a short claim period. Make sure the following items have been included: 1.

  • Page 11: Features

    (SID), or an optional Intelligent Interface Device (IID), to display vital UPS operating parameters. The front panel can be easily removed for service or battery access by loosening the two screws located in the lower grill. Standard Interface Device Panel Screws Fig.1 CFR 1500 Front Panel...

  • Page 12: Cfr Rear Panel

    2. FEATURES CFR Rear Panel AC Line Cord The UPS is equipped with a standard, grounded AC line cord. EXTERNAL BATTERY Connector The connector accepts a standard plug from the EBP Series Battery Pack. Extending backup time is as simple as plugging in the battery pack. BATTERY Circuit Breaker The battery breaker protects the DC circuit.
  • Page 13 The load (equipment to be protected) connects to the rear panel output receptacles. Styles vary depending upon country, frequency and voltage. 12. AC OUTPUT Circuit Breaker The resettable breaker provides addional output protection to the load. Fig. 2a CFR 1500RM Rear Panel Fig. 2b CFR 1500 Rear Panel...

  • Page 14: Information Management Options

    2. FEATURES Information Management Options Standard Interface Device The Standard Interface Device provides you with vital UPS operating parameters from front panel LEDs (see section 4.4). The Standard Interface also has a load indicator to help you determine precise loading on your UPS, plus Manual Star t and Alarm Off switches.

  • Page 15: Intelligent Interface Device

    Shutdown or Service, it is displayed by the front panel indicators and recorded in the History Log. For further information on operation and installation of the IID, please refer to its operator’s manual, “Information Management Using the Intelligent Interface Device.” ALPHA TECHNOLOGIES 03-21-97 08:02:10 LINE PRESENT...

  • Page 16: Communication / Interface Options

    AlphaNet can shutdown other servers in the network as well as the workstations. For a full description of the features and capabilities of AlphaNet C shutdown software, refer to its user’s manual or contact Alpha Technologies. AlphaNet C is available for all major network platforms and operating systems —...
  • Page 17 2. FEATURES Communication / Interface Options , continued Rear Panel Connectors: Below are the various communication connectors as they appear on the back of the CFR-UPS. The photographs show the pin numbering for the different connector types. NOTE: Use only fully shielded cables to make connections to any of the DE-9 connectors (RS-232 port or LAN interface).
  • Page 18 Alpha Technologies “AlphaNet C shutdown software” can also operate in the basic mode to shutdown the CFR before its battery reserve is exhausted. Refer to AlphaNet C Shutdown Software User’s Manual or contact Alpha Technologies for more information.
  • Page 19 2. FEATURES Communication / Interface Options , continued External IID Connector The external IID connector provides an interface for the optional desktop Intelligent Interface Device (IID). This allows the CFR to be remotely monitored and controlled from up to 2,000 feet away. The port uses a proprietary RS-485 protocol and has the following pin out: Pin 1 1: +12V DC (unreg)
  • Page 20 2. FEATURES Communication / Interface Options , continued External Alarms Connector, continued Pin out: (RJ-45 connector, centered key) Pin 1 Line Present Pin out: (RJ-45 connector, Female) N.C. LINE FAIL, COM contact LINE FAIL, N. C. contact LINE FAIL, N. O. contact LOW BATTERY, N.

  • Page 21: Rs-232 Communication Options

    2. FEATURES RS-232 Communication Options RS–232 Connector The connection/specifications for the RS–232 serial port vary depending on the installed interface device ( i.e., SID or IID option). Rear Panel RS–232 Port The RS–232 port on the CFR follows the Data Communication Equipment (DCE) pinout.

  • Page 22: Terminal Emulation Setup

    2. FEATURES RS–232 Communication Options, continued Terminal Emulation Setup If you are using a PC with terminal emulation software (such as PROCOMM) to communicate with the CFR, use the following setup: Emulation Type: VT100 or compatible Duplex Mode: Half Duplex Xon/Xoff Flow Control: SID: ON, IID: OFF RTS/CTS Flow Control:...

  • Page 23: Desktop Iid Rs-232 Port

    2. FEATURES RS–232 Communication Options, continued Desktop IID RS–232 Port The RS–232 port on the desktop IID can be used for access with a PC or a network server. This port is not standard and the cable connecting the computer or terminal to the UPS is a non standard type.

  • Page 24: Installation

    The UPS should be installed on a dedicated circuit with a properly sized circuit breaker. Breaker size can be determined by adding 15% to the maximum input current of the unit (see specifications). For example, the CFR 1500 draws 11.9 Amps of current when configured at 120VAC. By adding 15%, the number becomes 13.7 Amps.

  • Page 25: Connecting The Cfr (Plug And Receptacle)

    NOTE: The load should be switched OFF prior to connection. BATTERY Circuit Breaker Receptacle AC LINE BATTERY Circuit Breaker Receptacle Circuit Breaker AC LINE Circuit Breaker GROUND AC LINE Power Cord CFR 1500RM CFR 1500 Figure 12 . Rear Panel layout...

  • Page 26: Terminal Block Input And Output Wiring

    3. INSTALLATION 3.2.1 Terminal Block Input and Output Wiring 1. Connect a dedicated ground wire from the GROUND lug on the back of the CFR to an electrical ground point (i.e., wall receptacle gound or a copper water pipe). The wire size must be at least 14 AWG (2.0 mm ) , be rated 75 C minimum, and have green insulation provided with one or more yellow stripes.
  • Page 27 Wire Guage and Tourque MODEL TERMINAL BLOCKS TIGHTENING TORQUE Inch Newton Pounds Meters CFR 1500 CFR 1500 RM Table 3.2.1 CFR 1500, CFR 1500RM Terminal Block Input Frequency Voltage* 60Hz 120 VAC 120 VAC Neutral ∅1 ∅2 60Hz 208VAC ∅1 ∅2...

  • Page 28: External Battery Pack

    3. INSTALLATION External Battery Pack The CFR is designed so that battery backup time can be greatly extended simply by plugging the EBP 48 External Battery Pack to the back of the UPS. Battery packs are completely self-contained. Unit Rating Voltage Run Time* EBP 48A...

  • Page 29: 208 Vac Vs 240 Vac (60 Hz) Configurations

    For Terminal block output, wherever possible, connect all 120V loads to L1 (not L2). If 120 V loads are connected to L2, do not exceed the current listed in Table 3.4.1. Model Maximum current on L2 CFR 1500 7.2A CFR 1500RM 7.2A Table 3.4.1...
  • Page 30 3. INSTALLATION 208 VAC vs 240 VAC (60 Hz) Configurations Since loads are shared, it is possible to exceed the rated maximum output current of one of the transformer windings, without actually exceeding the rated output current of the CFR-UPS. Therefore, careful consideration must be given as to how the loads connected to the CFR are to be divided.
  • Page 31 3. INSTALLATION 208 VAC vs 240 VAC (60 Hz) Configurations 240VAC 32VAC 208VAC 120VAC 88VAC 88VAC 240VAC Neutral 208VAC 120VAC 120VAC Fig.14 208 VAC Output Schematic (for reference only) Fig. 15 120/120/240 VAC Power distribution through L1 and L2 Fig. 16 208/120 VAC Power distribution through L1 and L2...

  • Page 32: Operation

    4. OPERATION Start-up, Test and Shutdown NOTE: ALL rack mount units require an external battery pack. Before attempting to operate these units without a battery pack, contact Alpha Technologies for additional information. UPS Start-up 1. Plug the CFR’s AC line cord into a wall receptacle or turn the AC input circuit breaker on.
  • Page 33 4. OPERATION Start-up, Test and Shutdown , continued Manual Self-test Press (and hold for several seconds) the “MANUAL START” switch, located on the Standard Interface Panel, when the UPS is running on AC line power (“LINE PRESENT” LED ON). The unit will test the backup capabilities of the UPS for approximately one minute (“TEST”...
  • Page 34 4. OPERATION 4.1 Start-up, Test and Shutdown, continued Switching OFF the UPS: 1. Switch all equipment connected to the UPS OFF. 2. Switch the rear panel “BATTERY” circuit breaker revent the UPS from initiating LINE FAILURE operation when AC Power is removed. 3.

  • Page 35: External Modem Configuration

    4. OPERATION External Modem Configuration Specifications Modem: USRobotics Sportster external modem, 1200, 9600, 19.2K, or 28.8K baud or any Hayes compatible modem (may require a custom initialization string) Cable: Standard null-modem cable, DE-9 male to DB-25 male. See section “2.6 RS–232 Communications Options.” RS–232 Speed: 1200 Baud (between CFR and modem) RS–232 signals:...
  • Page 36 4. OPERATION External Modem Configuration, continued Enabling External Modem All CFRs are shipped with the modem feature disabled. The following configuration is performed using a computer with terminal emulation program to access the RS–232 menus. See sections “2.6 RS–232 Communication Options,” and “5.
  • Page 37 4. OPERATION External Modem Configuration, continued Configuring the modem to work with CFR The CFR uses a three wire interface (RX, TX, and GND) to communicate with the modem; no other hardware handshaking lines are used. The modem must be configured correctly to work with the CFR. To configure the modem, set the modem DIP switches as explained below: Switch Option...

  • Page 38: External Modem Operation

    4. OPERATION External Modem Operation Initializing the Modem For proper operation, the CFR needs to initialize the modem before using it. Since a modem may be connected to the CFR at any time, the CFR sends the modem initialization string repeatedly and at various times: —...

  • Page 39: Sending Automatic Alarms

    4. OPERATION External Modem Operation, continued Sending Automatic Alarms When a power event takes place, the CFR stores it in an event buffer. The event buffer can hold up to 7 events. If for some reason the CFR can not send the events (unit is not connected to a modem, no dial tone, or the host is busy) and the buffer overflows, the CFR will maintain the most recent 7 events on the buffer.

  • Page 40: Remote Access Using External Modem

    4. OPERATION External Modem Operation, continued Remote Access Using External Modem When the remote access feature is enabled, the CFR sends the auto answer command “ATS0=1” to the modem at the end of the modem initialization (see terminal menu 521 in section “5.10 External Modem Parameters”). When a remote host calls the unit, the CFR’s modem will pick up the call on the first ring and send a “CONNECT”...

  • Page 41: Using The Standard Interface Device

    4. OPERATION Using the Standard Interface Device The Standard Interface Device displays vital UPS operating parameters and has the ability to self-test the UPS at the touch of a button. When used in conjunction with the CFR's rear-panel “Form-C” contact closures, UPS status information can be sent directly to a Local Area Network (see section 2.5).
  • Page 42 4. OPERATION Using the Standard Interface Device, continued UPS Powering Up Whenever the CFR is powering up, the TEST LED flashes for a few seconds. At the same time the OUTPUT LOAD indicator LEDs flash in a chasing pattern to indicate that there is no output.
  • Page 43 4. OPERATION Using the Standard Interface Device, continued Line Present Operation The green “LINE PRESENT” LED indicates that the UPS is running on AC line (utility / mains) power. Fig. 21 Line Failure (AC Input Out of Tolerance) Whenever AC line voltage becomes unacceptably high or low (+10 % / -25%), or the line frequency exceeds + 3%, the "LINE PRESENT"...
  • Page 44 4. OPERATION Using the Standard Interface Device , continued Low Battery Warning The red “LOW BATTERY WARNING” LED precedes “LOW BATTERY SHUTDOWN” by 2 to 5 minutes and indicates that the batteries can no longer support the load. Immediate steps should be taken to begin an orderly system shutdown.
  • Page 45 4. OPERATION Using the Standard Interface Device , continued Alarm Off Switch The switch cancels the audible LOW BATTERY WARNING alarm. The alarm remains disabled until line power is restored and the batteries are recharged. ALARM OFF Switch Fig. 29 Manual Start / (Hold to Test) Switch The switch is used to start the UPS from battery power whenever AC line power is not available (“LINE PRESENT”...

  • Page 46: Rs-232 Terminal Communication

    LINE shows the current status of the AC line which may be PRESENT; FAILURE; or TEST MODE. The ALARMS message lists all current alarms. For a complete description of alarms refer to section 5.13. Alpha Technologies - CFR CFR-UPS Micro Micro Serial#00000000 Serial No.

  • Page 47: Rs-232 Menu Selection Icons

    5. RS-232 TERMINAL COMMUNICATION RS-232 Menu Selection Icons Icons have been placed throughout this section to easily guide you to key commands using remote terminal emulation. The icons provide short cuts to desired display screens without having to step through various menus. To use the icons, simply enter the number contained in the icon screen while you are in the terminal emulation mode.

  • Page 48: Remote Terminal Quick Reference

    5. RS-232 TERMINAL COMMUNICATION Remote Terminal Quick Reference The menu items outlined in this manual can be accessed from a remote terminal. The numbers contained in this guide act as a quick reference to accessing menu functions. Single-digit numbers relate to specific main menus. Double-digit numbers relate to specific sub-menus.

  • Page 49: Overview

    5. RS-232 TERMINAL COMMUNICATION Menu Commands Overview Overview The following section provide a general overview of the menu structure and give some examples of how to perform certain command functions such as testing the UPS. Querying CFR Status and Measured Parameters The current status (mode of operation) of the CFR and all active alarms are displayed at the end of the opening menu (see section 5.13 for a list of status messages and alarm events).

  • Page 50: System Parameters

    5. RS-232 TERMINAL COMMUNICATION Menu Commands Overview , continued Calibrating the CFR The CFR UPS may be calibrated using two sets of parameters - Maintenance Parameters (commands “70” to “79”) and Service Parameters (commands “80” to “89”). Maintenance parameters allow you to customize the CFR detection and warning levels.

  • Page 51: Input Parameters

    5. RS-232 TERMINAL COMMUNICATION Input Parameters The “INPUT PARAMETERS” provide UPS Input Voltage, Current, Volt Amps, Power in Watts, Power Factor, and Line Frequency information. Voltage The voltage measured at the input of the UPS (i.e., 120 VAC). Current The flow of current measured at the input of the UPS (i.e., 3.1 Amps). Volt Amps The apparent input power of the UPS calculated by multiplying input voltage by the input current (i.e., 663 VA).
  • Page 52 5. RS-232 TERMINAL COMMUNICATION Output Parameters , continued Current Output Current #1 displays the true RMS current on N. If there are no 120 V loads connected to N-L2, then this current represents the 120 V loads on N-L1 plus any equipment connected to the 120 V output receptacles. Output Current #2 displays the true RMS current on L2.

  • Page 53: Battery Parameters

    5. RS-232 TERMINAL COMMUNICATION Battery Parameters “BATTERY PARAMETERS” provides UPS Battery Voltage, Charger Current, and Charger Status information. Voltage Voltage indicates the average DC voltage of UPS batteries. When the UPS is running in “LINE PRESENT” mode and the batteries are charged, the voltage will be approximately 27.6 VDC (equal to the charger’s “FLOAT”...
  • Page 54 5. RS-232 TERMINAL COMMUNICATION User Parameters , continued When the CFR receives a “Start Shutdown” command (menu item 502), it waits for the period that is specified in the “Output Shutdown Delay” (menu item 505) and then shuts down its output. The CFR will remain in the shutdown mode for the time specified in the “Output Shutdown Duration”...
  • Page 55 5. RS-232 TERMINAL COMMUNICATION User Parameters , continued Set User Security Code The security code is used to restrict entry into certain areas of the program. The code (1111) is preset at the factory and allows access to USER PARAMETERS and HISTORY programs. The security code can be changed using the number keys on the keypad.
  • Page 56 5. RS-232 TERMINAL COMMUNICATION User Parameters , continued Also displayed on line 502 is the current status of the output: “off” No shutdown is scheduled. “shutting down in hh:mm:ss” Indicates the time remaining until shutdown. “shutdown in progress” No output. Activating this command requires the USER SECURITY CODE.
  • Page 57 5. RS-232 TERMINAL COMMUNICATION User Parameters , continued Shut Off Inverter / Save Battery This feature requires the USER SECURITY CODE and can only be activated if unit is in LINE FAILURE mode. The inverter can then be shut off to preserve battery power if its no longer necessary to back up the load.

  • Page 58: External Modem Parameters

    5. TERMINAL COMMUNICATION 5.10 External Modem Parameters External Modem setup: This menu displays all the current external modem values. Refer to each individual menu item for a detailed description. Enable Automatic Alarms: Y= Yes, N= No, (Default value is “No”) Setting “Enable Automatic Alarm”...
  • Page 59 5. TERMINAL COMMUNICATION 5.10 External Modem Parameters, continued Set Alarm Actions: 0= None, 1= DIAL1, 2= DIAL2, (Default value is “11111111”) Use this menu to specify what actions the CFR should take when various power events take place. The three possible actions are: —...
  • Page 60 5. TERMINAL COMMUNICATION 5.10 External Modem Parameters, continued Set Inverter Alarm Delay: 0-5 minutes (default value is “0”; UPS003 and UPS004 are send immediately) Transmission of the “UPS003 - inver ter on” message can be delayed for 1 to 5 minutes to prevent short interruptions in the AC line from being displayed.
  • Page 61 5. TERMINAL COMMUNICATION 5.10 External Modem Parameters, continued Set Custom Init cmd: Modem initialization string, up to 30 characters. (default value is “AT X4Q0V1 &H0&R1&I0&B1”, set by pressing ENTER) This command is sent to the modem to initialize it. Refer to section 4.2, “Configuring the modem to work with the CFR”...

  • Page 62: Maintenance Parameters

    5. RS-232 TERMINAL COMMUNICATION 5.11 Maintenance Parameters “MAINTENANCE PARAMETERS” allow you to customize UPS detection and warning characteristics. Normally, there should be no need to change these factory settings. CAUTION: If any of these parameters are changed, it is vital to thoroughly test the UPS since an improper adjustment can render the unit useless.
  • Page 63 5. RS-232 TERMINAL COMMUNICATION 5.11 Maintenance Parameters , continued Slow Detect Hi Ref Increasing this value will make the UPS more sensitive to a slow, high amplitude line disturbance (sustained overvoltage) by lowering the overvoltage detection level. NOTE: The Slow Detect Hys Hi Ref should also be adjusted by the same amount.

  • Page 64: Parameter Dump Command (Function 0)

    5. RS-232 TERMINAL COMMUNICATION 5.12 Parameter Dump Command (Function 0) Parameter Dump Command (Function 0) Function ‘0’ displays all UPS parameters in the following format: #####,###.#,#####,#####,##.##,###.#,#####,###.#,#####,###.#,#####,#####,##.##, ###.#,###.#,###.#,xxxxx,#####,#####,#####,#,##,##,##,##,##,##,##,##, ###############,############ <CR> <LF> Where ‘#’ indicates a digit or a blank character and ‘x’ represents a letter.

  • Page 65: Event Descriptions (Alarms)

    5. RS-232 TERMINAL COMMUNICATION 5.13 Event Descriptions (Alarms) There are 6 alarm groups which upon activation will be displayed at the end of the opening menu. These are: INPUT: BATTERY: OUTPUT: ENVIRONMENTAL: SERVICE1: SERVICE2: The following lists the mnemonics and description for each alarm group: INPUT: FREQ_LO - input line frequency low...
  • Page 66 5. RS-232 TERMINAL COMMUNICATION 5.13 Event Descriptions (Alarms) , continued Several alarms can be triggered during the same event. If there is a loss of AC line voltage, for example, the UPS may detect a glitch, low frequency and blackout. Low Battery Warning (LO_BAT_WARN) - The batteries are near the end of their useful charge.
  • Page 67 5. RS-232 TERMINAL COMMUNICATION 5.13 Event Descriptions (Alarms) , continued Blackout (BLACKOUT) - The blackout alarm is triggered when the input voltage is lost for 12 ms, or when the RMS input voltage is less than 1/2 the nominal voltage for 100 ms or longer.
  • Page 68 5. RS-232 TERMINAL COMMUNICATION 5.13 Event Descriptions (Alarms), continued Input Line Fail - Indicates that the UPS switched to backup power to protect the equipment for one (or more) of the above conditions. * * Normal Line Mode - Indicates that the UPS is drawing power from the AC line and charging the batteries.

  • Page 69: Maintenance

    6. MAINTENANCE CFR Maintenance The electronic components used in the UPS require no maintenance. If the unit fails to perform a specific function, refer to the troubleshooting guide. The guide lists typical symptoms, causes and solutions that apply to the UPS, star ting with the most obvious and working systematically through the unit.

  • Page 70: Battery Testing

    Switch the load ON, one device at a time. To determine recharge time, subtract the time you resumed LINE PRESENT operation from when the “LOW BATTERY WARNING” LED goes OFF. Fig. 35 - Standard Interface Device ALPHA TECHNOLOGIES 03-21-97 08:02:10 LINE PRESENT...

  • Page 71: Removing The Cfr Front Panel And Cover

    6. MAINTENANCE Removing the CFR Front Panel and Cover CAUTION: Inter nal maintenance should be performed only by qualified personnel. 1. Disconnect all loads from the OUTPUT receptacles on the UPS. 2. Switch the rear panel BATTERY circuit breaker OFF. 3.

  • Page 72: Internal Battery Replacement (Cfr 1500 Only)

    6. MAINTENANCE Internal Battery Replacement ( CFR 1500 only ) IMPORTANT: Read the safety precautions located at the front of the manual before proceeding. WARNING: Do not short out battery terminals. Batteries should be inspected every year for signs of cracking, leaking, or swelling.
  • Page 73 6. MAINTENANCE 6.5 Internal Battery Replacement ( CFR 1500 only ) 5. Remove the two (2) Phillips screws from the top left and right of unit. (Refer to figure 39). 6. Remove the two (2) Phillips screws from the bottom of the front bracket.(Refer to figure 39).

  • Page 74: Troubleshooting Guide

    6. MAINTENANCE Troubleshooting Guide SYMPTOM CAUSE REMEDY Utility power outage; No Output Power: "LINE PRESENT" OFF Plug in AC power cord. AC power cord "LINE FAILURE" OFF unplugged; Reset breaker. AC input circuit breaker OFF. Reset breaker. BATTERY circuit breaker OFF. Wait for voltage to AC line voltage too high Unit does not resume...
  • Page 75 6. MAINTENANCE Troubleshooting Guide , continued SYMPTOM CAUSE REMEDY No output voltage Battery voltage below Wait for line power to during utility outage: low voltage cutout return and recharge "LINE PRESENT" OFF (after long outage). batteries. "LINE FAILURE" OFF "LOW BATTERY Battery voltage below Wait for batteries to SHUTDOWN"...

  • Page 76: Troubleshooting Using The Sid

    6. MAINTENANCE Troubleshooting Using the SID The OUTPUT LOAD LEDs, located on the front panel of the Standard Interface Device, are designed to display UPS fault conditions once the unit has detected an internal problem, indicated by the SERVICE LED. This information provided by the LEDs is extremely useful during troubleshooting and maintenance.
  • Page 77 6. MAINTENANCE Troubleshooting Using the SID , continued SYMPTOM CAUSE REMEDY OVERLOAD LED (ON) Fast Detector / Low Call Alpha. SERVICE LED (ON) Sensitivity Fault. ALARM OFF switch pressed and held: 100% LED (Flashing) PLL Fault. Wait for line power to SERVICE LED (ON) Instability in line freq return.

  • Page 78: Repair Instructions

    6. MAINTENANCE Repair Instructions Before returning a unit to Alpha Technologies for repair, a Return Material Authorization (RMA) should first be obtained from Alpha's Customer Service Department. The RMA number should be clearly marked on the unit’s original shipping container. If the original container is no longer available, the UPS should be packed with at least 3 inches of shock-absorbent material.

  • Page 79: Specifications

    Note: Specifications are based upon use with computer-type loads with a crest factor of 3:1 max., and a typical power factor of 0.75. Dimensions CFR 1500: 8.5"W x 21.3”H x 22.5"D (216mm x 541mm x 571mm) CFR 1500RM: 17"W x8.75"H x 15"D(432m x 222mm x381mm)
  • Page 80 Charger Voltage 55.2 VDC at 25°C (adjustable) Operating Temp 32°-104° F / 0°-40°C Heat Output 574 BTU/h; 168 W Audible Noise @ 1M CFR 1500 < 40dBA CFR 1500RM < 50 dBA Indicators Line Present, Line Failure, Low Battery Shutdown,...

  • Page 81: Warranty

    24 months from the date of manufacture. The liability of Alpha Technologies under this warranty is solely limited to repairing, replacing, or issuing credit for such equipment (at the discretion of Alpha Technolo- gies), provided that: 1.

  • Page 82: Emergency Shutdown

    EMERGENCY SHUTDOWN EMERGENCY SHUTDOWN IMPORTANT The CFR UPS contains more than one live circuit. During an emergency, utility power may be disconnected at the service entrance or main electrical panel to protect emergency personnel; however, power will still be present at the UPS output.
  • Page 83 USA & LATIN AMERICA Alpha Technologies 3767 Alpha Way Bellingham, WA 98226 Tel: (360) 647-2360 Fax: (360) 671-4936 CANADA & ASIA PACIFIC Alpha Technologies 7033 Antrim Ave., Burnaby BC V5J 4M5 Tel: (604) 430-1476 Fax: (604) 430-8908 UNITED KINGDOM Alpha Technologies...

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