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Pinnacle Plus Series 700/1000/1500/2000/3000 Tower and Rack Mount UPS’s Uninterruptible Power Supplies From Alpha Technologies ! ! ! ! ! Operator’s Manual...
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! ! ! ! ! Operator’s Manual ! ! ! ! ! Pinnacle Plus Series 700/1000/1500/2000/3000 Tower and Rack Mount UPS’s Alpha Technologies ON-LINE ON-BATT BYPASS FAULT FUNC ENTER ON/OFF FUNC ON-LINE ON-BATT BYPASS FAULT ENTER ON/OFF...
Pinnacle Plus Series Save This Manual It contains important installation and operating instructions. To reduce the risk of electrical shock and to ensure the safe operation of the Pinnacle Plus Series of UPS’s, these symbols are used throughout this manual. Where they appear only qualified personnel should carry out the instructions.
Safety Checklists DANGER: Do not expose the unit to rain or moisture. This equipment is to be installed and operated by people trained in the safe use of high-energy power supplies and their batteries. Also assumed is knowledge of the local electrical code(s) and how to safely apply them.
Pinnacle Plus Series Safety Checklists (Continued) Battery Safety Checklist There are dangerous voltages inside the unit. Only qualified people should perform instal- lation and maintenance. Live battery wires must not touch the unit’s chassis or any other metal objects. This can cause a fire or explosion.
Table of Contents 1. Introduction 1.1 The Pinnacle Plus Advantage ... 1.2 Unpacking and Inspection Checklist ... 1.3 The Pinnacle Series ... 2. Installation 2.1 Pre–Installation Checklist ... 2.2 Wiring the Unit ... 2.3 Connecting External Battery Packs ... 2.4 Connecting an Emergency Power Off Switch ...
Section 1 Introduction This section introduces you to the Pinnacle Plus series of UPS’s: • The Pinnacle Plus series many advantages (Section 1.1). • An unpacking and inspection checklist (Section 1.2). • An tour of the units, their connectors, switches and control panels (Section 1.3).
1 Introduction The Pinnacle Plus Series Advantage The Pinnacle Plus series is an indoor Uninterruptible Power Supply (UPS) that uses advanced technology to protect computer networks, telecommunications installations and other vital instru- ments from power line disturbances. The Pinnacle Plus series uses a double conversion circuit and a digitized microprocessor to provide continuous power to the loads.
Unpacking and Inspection Checklist TIP: If items are missing or damaged, contact Alpha and the shipping company at once. Most shippers have a short claim period. Carefully remove the unit from its shipping container. Inspect it for damage and make sure the following items are included: One Pinnacle Plus series UPS with pre-installed batteries.
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1 Introduction Unpacking and Inspection Checklist (Continued) For technical support contact Alpha Technologies customer service department directly at: For emergency technical support 7 days a week / 24 hours a day call: Complete the following for your records Serial # __________________________________ Options __________________________________ Purchase Date ____________________________ This Pinnacle Plus was purchased from...
The Pinnacle Plus Series 1.3.1 Front Panel These drawings are used for illustrative purposes only. See your unit for the exact location and type of all switches and controls. The batteries are reached through this panel. The control panel’s operation is described in Section 3.2. Tower Mount Rack Mount Cooling Vents...
1 Introduction The Pinnacle Plus Series (Continued) 1.3.2 Rear Panel These drawings are used for illustrative purposes only. See your unit for the exact location and type of all connectors, switches and circuit breakers. Tower Mount Figure 1.1 700VA/1KVA/1.5KVA Figure 1.2 2KVA–3KVA Alpha Technologies Optional...
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The Pinnacle Plus Series (Continued) Rack Mount Input Circuit Breaker Outlets Network Input Circuit Transient Breaker Protector Outlets Input Network Transient Protector RS-232 Cooling Input Battery Connector Figure 1.3 700VA/1K/1.5KVA Cooling Optional USB Port Fans Optional External Battery Connector Figure 1.4 2KVA–3KVA 1 Introduction Optional Interface...
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1 Introduction The Pinnacle Plus Series (Continued) 1.3.3 Available Output Connectors Multiple configurations are available from the factory for various requirements. AMERICAN GERMAN BRITISH FRENCH AUSTRALIAN Figure 1.5 Output Connectors Alpha Technologies...
Section 2 Installation This section tells you how to install the Pinnacle Plus series. • A pre-installation checklist (Section 2.1). • How to connect the unit to the line and the loads (Section 2.2). • How to connect an external battery pack (Section 2.3).
2 Installation Pre-Installation Checklist Placement The Pinnacle Plus is an indoor unit. Install it in a dry, dust-free, well-ventilated area with a temperature of between 60°F to 77°F (15°C to 25°C). Place it on a flat, level surface that will support its weight (up to 73 lbs, (33 kg)). The front panel must be easily accessible to the operator.
2.2 Wiring the Unit (Continued) To Loads From Line Connecting External Battery Packs Up to 2 external battery packs can be connected. Place them next to the unit. Procedure: Turn off the unit (Section 3.1). Disconnect the unit from the line and the load(s). Connect the cable from the battery pack to the unit (Figure 2.2).
2 Installation Connecting an External Battery Pack (Continued) Connecting an Emergency Power Off Switch An Emergency Power Off (EPO) switch is connected to the rear panel’s EPO connector. When this switch is opened, the unit shuts off. To restart the unit, turn it on (Section 3.1). Normally Closed Switch Alpha Technologies Figure 2.2...
Connecting the RS-232 Port With the Alphamon software, you can remotely control the unit with RS-232 communications. It supports Windows 95/98/ME/2000/NT/XP, Novell NetWare or Linux. The CD that came with the unit contains installation instructions. Only use the connection cable that came with the unit. TIP: If the optional USB port is used, the RS-232 port is automatically disabled.
Section 3 Operation This section tells you how to operate the Pinnacle Plus series. • How to turn the unit on and off (Section 3.1). • How to use the control panel (Section 3.2). • How to perform a self test (Section 3.3). •...
Turning the Unit On and Off Turn On: Before turning the unit on for the first time, determine what output voltage you need. If needed, change the unit’s output voltage parameter (Section 3.4) before turning on the load. Press down the ON/OFF button until “Ready On”...
3 Operation Using the Control Panel LEDs: • ON: The unit is on. • ON-LINE: Line power is provided to the loads. • ON-BATT: Backup battery power is provided to the loads. • BYPASS: Line power is provided to the loads via the unit’s bypass circuit.
Self Test The battery test finds out if the batteries can provide backup power. It is started from the Param- eters menu (Figure 3.1). This should not be done for the first 24 hours after a new unit is in- stalled so the batteries can be fully charged.
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3 Operation Setting the Parameters (Continued) Press FUNC to display the selections. Press ENTER to select the selection. If the LCD shows “Save?” press ENTER to set the unit to the new parameter. Parameter Changing Finished Parameter LCD Shows Output Voltage O/P Volt Set Input Frequency I/P Freq Set...
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Setting the Parameters (Continued) Notes: 1) HE Mode Set: This is used to set if the unit sends the line power through double conversion and then to the loads (HE Mode:OFF) or straight through to the loads (HE Mode:ON). 2) Set Generator Mode: This widens the input parameters so the unit can be used with a generator.
3 Operation Troubleshooting When the fault LED turns on or the audibile alarm is heard, perform troubleshooting as shown in the table below. Audible LCD Shows Alarm * 2 beeps per Output Overload second Battery Test No beeps Constant Over-Charge beeping 2 beeps Low Battery...
Disable the manual bypass (Section 3.4) Do a self test (Section 3.3). Battery Replacement Finished Model Battery Type Pinnacle Plus 700 Pinnacle Plus 1000 Pinnacle Plus 2000 Pinnacle Plus 1500 Pinnacle Plus 3000 # of Batteries 12V, 7.2 AH 12V, 9.0 AH Figure 3.4...
Warranty LIMITED 36-MONTH WARRANTY AC PRODUCTS Alpha Technologies warrants its equipment to be free of manufacturing defects in material and workmanship for a period of 36 months from the date of manufacture. The liability of Alpha Technologies under this warranty is solely limited to repairing, replacing, or issuing credit for such equipment (at the discretion of Alpha Technologies), provided that: 1.
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