Allworx 9202E User Manual
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Allworx 9202E User Manual

Allworx 9202E User Manual

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Allworx
Phone Model 9202E User Guide
Updated May 21, 2014

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Summary of Contents for Allworx 9202E

  • Page 1 ® Allworx Phone Model 9202E User Guide Updated May 21, 2014...
  • Page 3 Allworx® Phone Model 9202E User Guide...
  • Page 4 Allworx Corp. Software in this product is Copyright 2014 Allworx Corp, a Windstream company, or its vendors. All rights are reserved. The software is protected by United States of America copyright laws and international treaty provisions applicable worldwide.

  • Page 5: Table Of Contents

    Place a Call ....................13 Receive a Call ....................13 End a Call ..................... 13 Headset ......................13 Directory Dialing .................... 13 Redial a Number ................... 14 Missed Calls ....................14 +1 866 ALLWORX * +1 585 421 3850 Page iii www.allworx.com Revised: 5/21/14...
  • Page 6 Preferences ....................22 Reboot the Phone ..................24 Hot Desk Login ....................24 Clear Call History ...................24 Refresh Directory ...................25 Network Profiles ....................25 Regulatory Notices ................27 Abbreviations ..................29 Page iv +1 866 ALLWORX * +1 585 421 3850 www.allworx.com Revised: 5/21/14...

  • Page 7: Introduction

    Unpack the Allworx phone and applicable accessories, identify each item in the checklist and inspect for missing items. • Allworx phone and base: attach the base to the back of the phone. See “Adjust the Phone Angle” on page 4. for more information. •...
  • Page 8 Allworx Phone Model 9202E User Guide Page 2 +1 866 ALLWORX * +1 585 421 3850 www.allworx.com Revised: 5/21/14...

  • Page 9: Setup

    Allworx 9202E handsets attached to the Allworx servers require using system software version Note: 7.4 or higher. Do not attempt to install a 9202E phone on a server that is running a lower version of software. Connect the cables to the jacks on the back of the phone.

  • Page 10: Adjust The Phone Angle

    If this occurs, follow the on screen directions. If the phone does not follow this sequence or displays an error, contact the Allworx Server Administrator. Adjust the Phone Angle The phone base angle adjusts for easier phone screen reading.

  • Page 11: Volume Adjustment

    2.4.1 Wall Mounting Plate Mounting the Allworx phone on a wall requires a mounting plate that meets the TIA-570-B, Section standard and is available from a local telephone company or local retailer. The +1 866 ALLWORX * +1 585 421 3850 Page 5 www.allworx.com...

  • Page 12: Handset Retainer Clip

    Allworx phone flush to the wall surface. Leviton 4108W-0SP Remove the Allworx phone base and mount the phone over the mounting plate studs. All power and RJ-45 cable connections should exit between the phone back and the wall, and then routed to the network connection and/or a power connection.

  • Page 13: Overview

    Volume control 10/100 Ethernet switch In addition to English, the Allworx phone supports Canadian French and Castilian Spanish on the phone display when connected to Allworx servers using software 7.6.3.22 or higher. Contact the Allworx Server Administrator to configure the phone to display the preferred language; users cannot change the phone display language within the phone configuration menu.

  • Page 14: Buttons

    The Allworx 9202E phone cannot initiate an intercom call. However the phone can receive Intercom calls. When another extensions places an Intercom call to the 9202E phone, it rings one of the phone lines. Users hear a distinctive Intercom beep, and then automatically answers the call.

  • Page 15: Conference

    Allworx Phone Model 9202E User Guide 3.3.3 Conference The Allworx phone provides the ability to set up conferences between three parties (3-way conferences). To connect a conference call: Connect to the first person for the conference call. Press the CONF soft key.

  • Page 16: Speaker

    During a call, press the MUTE/DND button to turn off the microphone in the handset, speaker phone, or headset. The MUTE/DND button is solid red while in use. Page 10 +1 866 ALLWORX * +1 585 421 3850 www.allworx.com Revised: 5/21/14...

  • Page 17: Hold

    Disturb feature. 3.3.7 Hold If the Allworx Server Administrator enables the Music on Hold feature for the call appearance, callers on hold will hear music. To place a call on hold: Press the HOLD button. The HOLD button becomes solid red. Place the handset on the hook.
  • Page 18 Allworx Phone Model 9202E User Guide Page 12 +1 866 ALLWORX * +1 585 421 3850 www.allworx.com Revised: 5/21/14...

  • Page 19: Operation

    Directory Dialing Press the UP / DOWN scroll soft keys to view a list of all User Extensions, System Extensions, and Speed Dial numbers by Name or Description. +1 866 ALLWORX * +1 585 421 3850 Page 13 www.allworx.com Revised: 5/21/14...

  • Page 20: Redial A Number

    LCD screen displays, and all inbound calls follows the call route for this presence state. The MUTE/DND button flashes amber to indicate a presence setting other than “In Office”. Page 14 +1 866 ALLWORX * +1 585 421 3850 www.allworx.com Revised: 5/21/14...

  • Page 21: Ignore And Silence Soft Keys

    SILENCE: stops the audible ringing, the phone screen displays the incoming call information, and the LINE button continues to flash until the user answers the call or the caller hangs up. +1 866 ALLWORX * +1 585 421 3850 Page 15 www.allworx.com...
  • Page 22 Allworx Phone Model 9202E User Guide Page 16 +1 866 ALLWORX * +1 585 421 3850 www.allworx.com Revised: 5/21/14...

  • Page 23: Features

    Allworx Phone Model 9202E User Guide 5 Features The dialed-digits listed are system defaults, actual dialed-digits may vary. Check the phone functions tab of the My Allworx Manager page or contact the Allworx Server Administrator for the actual dialed-digits. Operator Dial (or transferring to) 0 to initiate a call to the company operator.

  • Page 24: Activate Door Relay

    Dialing 46# (# is a Paging Zone number, 0 through 9) to broadcast audio to members of the Paging Zone (setup by the Allworx Server Administrator). 5.10 Conference Center Dial 408 to access the optional Conference Center feature. Refer to the Allworx Server User Guide. 5.11 Allworx Message Center Press the MESSAGES button to access the Audio Message Center.

  • Page 25: Answer A Ringing Phone Using Another Handset

    Hang up. The system parks the call in the announced location. 5.13.2 Retrieve a Parked Call Dial the parking extension. 1. Digits may vary. Check the phone functions tab of the My Allworx Manager page or contact the Allworx Server Administrator. +1 866 ALLWORX * +1 585 421 3850 Page 19 www.allworx.com...
  • Page 26 Allworx Phone Model 9202E User Guide Page 20 +1 866 ALLWORX * +1 585 421 3850 www.allworx.com Revised: 5/21/14...

  • Page 27: Phone Configuration

    Preferences Clear Call History Current Status/Info* Reboot Phone Network Settings* * Indicates the option is only available to the Allworx Server Administrator. Note: Check with the Allworx Administrator before making changes. Personal Speed Dial To setup a Personal Speed Dial: Press the CONFIG soft key.

  • Page 28: Preferences

    Off Hook Ringing while in use. • Disabled Place the current call on hold automatically when • Enabled Auto on Hold answering an incoming call. • Disabled Page 22 +1 866 ALLWORX * +1 585 421 3850 www.allworx.com Revised: 5/21/14...
  • Page 29 Press the EXIT soft key twice. Press the YES soft key to save the changes or NO to cancel the changes. +1 866 ALLWORX * +1 585 421 3850 Page 23 www.allworx.com Revised: 5/21/14...

  • Page 30: Reboot The Phone

    Allworx Phone Model 9202E User Guide Reboot the Phone On occasion, it may be necessary to reboot the phone. For example, when the Allworx Server Administrator makes changes to the phone configuration. Note: Do not reboot the phone unless instructed to do so by the Allworx Server Administrator.

  • Page 31: Refresh Directory

    Select the YES soft key to clear call history or NO to cancel the changes. Refresh Directory If new users or extensions have been set up on the Allworx server, the on-phone directory automatically updates after some delay. To update the directory immediately: Press the CONFIG soft key, and use the UP / DOWN scroll soft keys to highlight the Refresh Directory option.
  • Page 32 Allworx Phone Model 9202E User Guide Page 26 +1 866 ALLWORX * +1 585 421 3850 www.allworx.com Revised: 5/21/14...

  • Page 33: Regulatory Notices

    Communications. Le present appareil numerique n'emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la class B prescrites dans le Reglement sur le +1 866 ALLWORX * +1 585 421 3850 Page 27 www.allworx.com Revised: 5/21/14...
  • Page 34 A Power over Ethernet (PoE) supply – This product adheres to IEEE 802.3af standard for Power over Ethernet (PoE). An Allworx-approved Limited Power Source, 24 VDC, 400 mA – The optional wall mount switching Power Supply has the following specifications: Input Voltage is 100-240VAC, 50/60Hz, 450mA.

  • Page 35: Abbreviations

    Allworx Phone Model 9202E User Guide 8 Abbreviations Abbreviation Definition Do Not Disturb Private Branch Exchange Power Over Ethernet VoIP Voice over Internet Protocol +1 866 ALLWORX * +1 585 421 3850 Page 29 www.allworx.com Revised: 5/21/14...
  • Page 36 Allworx Phone Model 9202E User Guide Page 30 +1 866 ALLWORX * +1 585 421 3850 www.allworx.com Revised: 5/21/14...
  • Page 38 Toll Free +1 866 ALLWORX • +1 585 421 3850 www.allworx.com Revised: May 21, 2014...

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