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Troubleshooting
Quite often, when there is a malfunction, it is usually a small
irregularity which is easy to rectify. Before contacting the
Technical Assistance Service, try to determine the cause of the
fault using the following table.
Troubleshooting table
Fault
Possible cause Solution/advice
The oven does
The fuse has
not work.
blown.
Power cut.
Power cut.
0
lights up on
the display with
some zeros.
The oven does
There is dust in
not heat up.
the contacts.
Error messages
When the display panel shows an error message with
the
0
button. The message will disappear. The set time
function will be deleted. If the error message does not
disappear, call the Technical Assistance Service.
The following error messages can be solved by the user.
Error message Possible cause Solution/advice
A button has
"‹‚‚
been pressed
for too long or
has got stuck.
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers
can be found on the right-hand side of the oven door. You can
make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
E no.
After-sales service
O
12
Check the condition of the
fuse in the fuse box.
Check that the light in the
kitchen and other house-
hold appliances are work-
ing.
Set the time once again.
Turn the control knobs sev-
eral times in both direc-
tions.
, press
"
Press all of the buttons one
by one. Check if any button
is stuck, covered or dirty.
FD no.
ã=
Risk of electric shock.!
Incorrect repairs can be dangerous. Repairs may only be
carried out by qualified personnel from the Technical
Assistance Service.
Changing the oven bulb
If the oven light is damaged it must be replaced. Special heat
resistant bulbs can be obtained from the Technical Assistance
Service or in specialist shops. Only use this type of bulb.
ã=
Risk of electrical discharge and the resulting shock.!
Disconnect the appliance from the mains. Ensure that this is
turned off.
Place a dishcloth into the cold oven to avoid damage.
1.
Remove the glass protection by unscrewing it to the left.
2.
Replace the bulb with a similar bulb.
3.
Screw the protection glass back into place.
4.
Remove the dishcloth and switch the oven back on at the
5.
mains.
Protective glass panels
Damaged protective glass panels must be replaced. Protective
glass panels cay be obtained from the Technical Assistance
Service. Please quote your appliance's product number and
production number.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
0844 8928999
GB
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
01450 2655
IE
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
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